http://m.getsatisfaction.com/companies/alesis/topics?page=1 Topics in Alesis 1970-01-01T00:00:00Z 6804 4346 131 2285 0 94 http://m.getsatisfaction.com/topics/7795952 7795952 USB on multimix 8 fx USB 2018-09-25T17:24:43Z 2018-09-24T00:21:17Z Danny Gaines http://m.getsatisfaction.com/people/9786118 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11322929//platform/profilepic/_medium. danny_gaines Need to know what controls the volume of the USB interface question complete 2 3 1 comment http://m.getsatisfaction.com/topics/7796172 7796172 Hellow!! can anyone help me how to reduce noise from sound card please? 2018-09-25T16:02:40Z 2018-09-24T15:11:21Z AYOUB http://m.getsatisfaction.com/people/9799151 https://www.gravatar.com/avatar/d3a5dda9e55a09d00cfdaad2ecb84ad8?d=identicon&s=55&r=PG ayoub_8prieb19tsdr9 Hellow!! can anyone help me how to reduce noise from io2 sound card please? problem active 1 2 1 comment http://m.getsatisfaction.com/topics/7795433 7795433 Nitro kick pad sound is too low. I hear the actual beating on the pad more louder than its sound on headphones. 2018-09-25T15:00:09Z 2018-09-22T02:34:56Z Jeevan Gudla http://m.getsatisfaction.com/people/9797278 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11326845/photo_medium.jpg jeevan_gudla kick sound is not good at all. I tried reset, volume increase, and all other available options. Buttons on module produce good output, but not the kick pad. If problem is not solved I would like to return the product problem active 4 3 1 comment http://m.getsatisfaction.com/topics/7796651 7796651 Alesis Ion interpreting MIDI clock messages as sustained notes 2018-09-25T14:31:50Z 2018-09-25T14:31:50Z Jeff Kelley http://m.getsatisfaction.com/people/9800287 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11327868/photo_medium.jpg jeff_kelley_58hy3nje3l358 I have an MPC1000 that I use to sequence my Alesis Ion. That MPC is slaved to my DAW via MMC and MIDI clock. I'm sending MIDI clock messages to the Ion to control the LFO frequency, but lately the Ion has been interpreting those messages as notes (this wasn't always the case). Is there a fix for this or do I have to give up on syncing my LFO with my sequencer? problem 0 1 1 create ion http://m.getsatisfaction.com/topics/7796479 7796479 Nitro Module with the old DM6 USB Kit? 2018-09-25T05:33:37Z 2018-09-25T05:33:37Z TheThrasher http://m.getsatisfaction.com/people/6893288 https://www.gravatar.com/avatar/a240c42085f30d5e7b8dde942f754b9c?d=identicon&s=55&r=PG thethrasher Hey! I will be getting a used Alesis Trigger IO to expand my DM6 kit a little and give me some more capabilites. However, I was wondering if I can later on buy a used DM6 Nitro Module and plug my pads into that then connect the Alesis Trigger IO into it through MIDI and have alot more space for more pads? Does the Nitro module work with the old DM6 USB Kit? <br /><br /> And I just got this idea but I have no idea if it would work and I doubt it would but I may just ask, could I just connect the Alesis Trigger IO to the old DM6 module that doesn't have any MIDI input or output through USB by using a MIDI to USB adapter? MIDI end of the cable into the MIDI out of the Trigger IO and the USB end of the cable into the module. I guess it wouldn't work though. question 0 1 1 create http://m.getsatisfaction.com/topics/7668567 7668567 Recording Alesis Strike Pro into Logic via USB 2018-09-24T23:39:45Z 2018-01-15T21:31:25Z Dan Whitzer http://m.getsatisfaction.com/people/9486518 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11212710/photo_medium.jpg dan_whitzer I apologize if this sounds really stupid but can I record my Alesis Strike Pro into Logic X via the USB? I don't want to trigger any other instruments in Logic, I just want to record my Strike kit and have each sound be on it's own track. I know that I can go out the back into a mixer but I'd rather do it via the USB. Does anyone know what I'm doing wrong? Thanks! question complete 15 4 1 comment alesis strike pro, recording, logic x, usb recording, electric drums http://m.getsatisfaction.com/topics/7795890 7795890 Windows 10 driver issue with Command X Mesh 2018-09-24T19:25:40Z 2018-09-23T19:09:24Z Barry Blocker http://m.getsatisfaction.com/people/9798363 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11327270/photo_medium.jpg barry_blocker I cannot get a reliable connection between my new Command X Mesh to my Windows 10 computer. In the Device Manager under software devices I see 2 instances of Alesis Command, both show the following messages in the Event window: Device SWD\MMDEVAPI\MIDII_5B370728.P_0000 was not migrated due to partial or ambiguous match. <br /><br /> I want to use my Command X drum kit to connect to my DAW. Everytime I have been able to get the connection working, it stops working in less than 1 minute of playing. I then have to switch my USB cable to a different port and reboot. I have replaced the USB cable, switched to a different DAW, updated all of my drivers and still the problem persists. <br /> Is there a solution to this issue? <br /> Thanks! problem active 1 2 1 comment windows 10 http://m.getsatisfaction.com/topics/7743090 7743090 How to turn off pressure sensitive keys? 2018-09-24T18:29:47Z 2018-05-30T20:32:05Z Stefan Goy http://m.getsatisfaction.com/people/9677924 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11280479//platform/profilepic/_medium. stefan_goy I'm just starting to play my new Alesis Vortex and the key sensitivity is atrocious. If I don't slam my fingers into the keys I will not get any noise whatsoever, but if I press them too hard my headphones get blasted. This feature is making my product impossible to use (I'm a novice if you couldn't tell already) and if there's no way to fix this issue I will be returning it. question active 3 2 1 comment sensitivity, keys, vortex http://m.getsatisfaction.com/topics/7795396 7795396 Hi Hat edge stopped triggering (Strike Pro kit.). 2018-09-24T18:26:36Z 2018-09-21T23:01:52Z iMisspell Alot http://m.getsatisfaction.com/people/9797206 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11326816/photo_medium.jpg imisspell_alot The bow works fine, the edge stopped working on my Strike Pro kit. <br /><br /> Ive tried swapping cables with a crash. With the crashes wire hooked to hit-hat, only the bow registers. With the hit-hat wire connected to the crash, both the bow and edge work. <br /><br /> I don't play the kit every day, just noticed the edge stopped working. <br /><br /> Anything else i can try ? <br /><br /> Purchased the kit through amazon in February 2018. Will a hi-hat replacement be a pain/hassle ? <br /><br /> EDIT: <br /> Just updated to v1.4 and the issue is still present. <br /><br /> _ problem active 1 2 1 comment http://m.getsatisfaction.com/topics/7791166 7791166 How to buy a replacement USB dongle for Alesis vortex Wireless 2. I live in the UK. Who do I contact and how much is one? 2018-09-24T15:37:30Z 2018-09-11T14:10:36Z Lee http://m.getsatisfaction.com/people/9734896 https://www.gravatar.com/avatar/1506d31ba31d9271ea103db63403f401?d=identicon&s=55&r=PG lee_9kmtu145xj6t1 Can somebody send me the link to buy a replacement USB dongle in the uk? question complete 3 3 1 comment http://m.getsatisfaction.com/topics/7795690 7795690 What`s the MIDIOUT2 input/output for? 2018-09-24T15:33:11Z 2018-09-22T23:28:20Z Martin Boy http://m.getsatisfaction.com/people/9797898 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11327105/photo_medium.jpg martin_boy I`m trying to understand how the VI Editor works but I am not sure if I should select "VI49" or "MIDIIN2(VI49)" in the settings. I want to map my drum pads to a different midi channel as the main keys. question complete 1 2 1 comment midiout, vi49, input, editor, settings http://m.getsatisfaction.com/topics/7795883 7795883 USB Dongle not working on PC 2018-09-24T15:31:03Z 2018-09-23T18:32:15Z Amin Haddad http://m.getsatisfaction.com/people/9794415 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11325908/photo_medium.jpg amin_haddad when i plug the midi cable to the vortex, it is working good and i am able to trigger the sounds from the Ableton Live. But when switching to the usb dongle, it stopps.. why? and how do I know if the dongle is corrupted or is not working anymore? should the dongle lights up when connected to the pc? question 1 2 1 comment http://m.getsatisfaction.com/topics/7794753 7794753 Require ALESIS Nitro Electronic Drum Kit (Rubber pad one) 2018-09-24T15:29:03Z 2018-09-20T12:16:30Z Ramesh Boyapati http://m.getsatisfaction.com/people/9795671 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11326364/photo_medium.jpg ramesh_boyapati Hi, I am Ramesh from INDIA. From past one month, I am looking for ALESIS Nitro Electronic Drum Kit (Rubber pad one). My son's tutor has told to buy the Rubber pad one only. I contacted most of the dealers at India mentioned in site to purchase but no luck. They have informed that rubber pad kit has been stopped and now only mesh kit is available.Could you please let me know the way to buy the ALESIS Nitro Electronic Drum Kit (Rubber pad one). <br /><br /> Email:<a href="mailto:boyapati.ramesh@gmail.com" rel="nofollow">boyapati.ramesh@gmail.com</a> <br /><br /> Thank you in advance. question 3 2 1 comment http://m.getsatisfaction.com/topics/7773873 7773873 DM6 with ghost hit 2018-09-23T17:47:14Z 2018-08-05T14:45:43Z JEFFERSON BATISTA http://m.getsatisfaction.com/people/9747563 https://www.gravatar.com/avatar/b7468594bb9ec85dfaaedc3aa5c49faf?d=identicon&s=55&r=PG jefferson_batista Hi guys! After all, sorry about my poor English. I'm Brazilian. <br /> I acquired an Alexis DM6 and it was used. The device was ok, but I realized that the tom2 sometimes was hitting by itself. It's wasn't happening all the time. <br /> After some time without use, my oldest son started to use it. Today, I went to practice and realized that the share and the rim was being triggered when I hit the hi hat. I hit sometimes the black screw that fix the hat to check if the vibration was doing it, and looks like that's it. <br /> Could someone help me how start solution it? <br /> Thanks a lot <br /> AJ problem active 3 3 1 comment http://m.getsatisfaction.com/topics/7768223 7768223 Hi Hat Bow Mutes Edge in Firmware 1.4 2018-09-23T05:19:35Z 2018-07-24T01:35:13Z Guitars69 http://m.getsatisfaction.com/people/3378761 https://graph.facebook.com/604324796/picture?type=normal guitars69 Strike Firmware 1.4 <br /> Open hi hat <br /> Hit the edge hard <br /> Lightly hit the bow <br /> Notice how the edge sound is basically muted, and the bow takes over. <br /><br /> It sounds very unnatural. <br /><br /> I checked the other cymbals and they don't seem to do this. Just seems to be the hi hat. problem active 12 5 1 comment strike pro, hi hat, firmware, issue