http://m.getsatisfaction.com/companies/alto_professional/topics?page=1 Topics in Alto Professional 1970-01-01T00:00:00Z 1190 846 18 311 0 17 http://m.getsatisfaction.com/topics/6906005 6906005 Alto Live 802 - getting the DFX to work 2018-11-16T21:41:45Z 2016-01-23T14:04:59Z Laura Dron http://m.getsatisfaction.com/people/8005051 https://www.gravatar.com/avatar/d19f3be9c9c007690048852a0c3d2e93?d=identicon&s=55&r=PG laura_dron Love my brand new mixer. BUT..followed instructions in manual. I have the effect selected (turned to a number, pressed knob in so stops flashing). I don't have the DFX muted. I have the DFX return Fader up. I have the DFX knob on channel I want effect on, turned up. I can't think of anything I'm missing, but cannot get any effect to sound on any instrument running through any channel no matter what I try. I thought might be fader on channel needed to be higher so I've turned gain down a little to turn up fader, makes no difference. Trying any effect, so far nothing. I don't want it to be faulty - I don't need fx right now but I want to check they work. question complete 7 6 1 comment http://m.getsatisfaction.com/topics/7818758 7818758 Looking for support email address 2018-11-16T21:29:21Z 2018-11-16T21:29:21Z Scott Nicholson http://m.getsatisfaction.com/people/9855040 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11347247//platform/profilepic/_medium. scott_nicholson_i990g1w12x9ps Hello, Is there an email address that you can give me so I can send an email regarding a recent order with some photos attatched? I tried to do it online, but after I filled out all of the info, the final "button" that says "submit report request" doesn't work. I tried using Microsoft Edge as a Browser and then I tried Chrome as well. Thanks question 0 1 1 create http://m.getsatisfaction.com/topics/7817843 7817843 Settings Radius 110 with guitar 2018-11-14T18:49:16Z 2018-11-14T18:29:03Z Chris Archela http://m.getsatisfaction.com/people/9852494 https://www.gravatar.com/avatar/80e5c348b7b1155cceb8f2baa10622c3?d=identicon&s=55&r=PG chris_archela Hi guys! I'm using Radius 100 to connect my guitar with passive pickups (Gibson Les Paul) to an amplifier (Fender Blues Jr). What are the best (correct) options? <br /> - Line or Mic? <br /> - Gain -10/0/+10? <br /><br /> Also, when the volume knob is 100% open, is there any increase of volume (bost) or it works only decreasing the volume to avoid clipping? <br /><br /> Thanks question complete 1 2 1 comment volume, setup, guitar http://m.getsatisfaction.com/topics/6828604 6828604 Are all Usb Mixers this noisy? 2018-11-08T19:38:52Z 2015-11-06T14:06:18Z Richard Vinson http://m.getsatisfaction.com/people/7847570 https://www.gravatar.com/avatar/f46a5d0b326a1bbc8e930a464365358b?d=identicon&s=55&r=PG richard_vinson Hi again <br /> Still having a big problem with this noise issue which is making the mixer unusable frankly. I am very disappointed. I am very new to all of this so it is probably me being stupid. One observation which you might be able to explain to me is this: <br /> When the USB source and Phones source are routed differently (i.e. one button up and one down) there is no noise. As soon as they are set the same the noise is there. Why is that? Also with the mixer (with nothing going into it) connected to the Macbook (running on battery only ) and the earth to the mixer disconnected, the noise is still there.(So where is the ground loop there?). Also it is only when the Input setting in Tracktion 6 is set to USB Audio Codec that the noise appears. If it left on 'Built in input' all is quiet. <br /> Beginning to regret the whole USB thing!! Help!!! question complete 55 17 3 comment http://m.getsatisfaction.com/topics/7814997 7814997 Do you have a frequency plot for the TS310 speaker for eq. 2018-11-08T19:20:45Z 2018-11-07T18:07:56Z Charles Baudouin http://m.getsatisfaction.com/people/8332911 https://www.gravatar.com/avatar/9ecfe73a288cc42445bcd10b68acb515?d=identicon&s=55&r=PG charles_baudouin question complete 4 2 1 comment http://m.getsatisfaction.com/topics/6842507 6842507 I am replacing the TS115A woofer; however I need the specific specs for the speaker. Can I get those? 2018-11-08T01:29:28Z 2015-11-22T01:46:16Z KC http://m.getsatisfaction.com/people/483524 https://graph.facebook.com/100000596960215/picture?type=normal kc_211960 I have two alto ts115a and have had nothing but trouble with the woofer going out. It has been replace by you throughout my warranty. In an attempt to salvage my purchase, I am replacing the woofer; however I need the specific specs for the speaker. Can I get those? question complete 21 9 2 comment horrible speakers, not for djs, help me, exchanged 4 times http://m.getsatisfaction.com/topics/7814975 7814975 HF driver blown on my pair of TS310 speakers 2018-11-07T19:21:49Z 2018-11-07T17:21:42Z Marc Joe http://m.getsatisfaction.com/people/9845224 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11343587/photo_medium.jpg marc_joe Need to get them fixed asap. problem active 1 2 1 comment http://m.getsatisfaction.com/topics/7805924 7805924 Playing TS215 loudly for long amounts of time 2018-11-07T18:13:04Z 2018-10-17T16:04:55Z oisin mcmanus http://m.getsatisfaction.com/people/9822372 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11335592/photo_medium.jpg oisin_mcmanus I played my speaker on really loudly for around an hour. The sound became really muffled and it hasn't been the same since? It sounds so bad the crispness of the sound is non existent anymore. question complete 2 3 1 comment http://m.getsatisfaction.com/topics/7814002 7814002 Consumer or line level Aux send/return 2018-11-05T15:56:54Z 2018-11-05T10:32:03Z Tom Pountney-Barnes http://m.getsatisfaction.com/people/9842503 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11342685//platform/profilepic/_medium. tom_pountney_barnes Hello, I was wondering whether the aux send and return was pro line (+4db) or consumer line (-10db). I have an external effects processor but it only accepts and outputs consumer line level audio, I am worried that connecting up the aux send would distort it. <br /> Thanks question complete 3 3 1 comment http://m.getsatisfaction.com/topics/7512539 7512539 Replacement for discontinued alto RADIUS 200 2018-11-05T13:50:20Z 2017-05-04T22:20:08Z steve frahm http://m.getsatisfaction.com/people/9076192 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11065081/photo_medium.jpg steve_frahm Is there a replacement for the discontinued Alto RADIUS 200? Receive diversity is a primary requirement. The vendor I tried to order one to try out to see if I wanted to purchase 4 more just tried to sell me a lame Shure single receiver system. If not I guess I'm stuck looking at AKG or Sennheiser. <br /><br /> Thanks! <br /><br /> Steve question complete 3 3 1 comment http://m.getsatisfaction.com/topics/7371511 7371511 TS210 Blown High Frequency Driver 2018-11-04T20:28:11Z 2016-12-05T23:23:15Z Joe Bacon http://m.getsatisfaction.com/people/5205553 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/9791620/275061_1542019616_29140315_n_medium.jpg joe_bacon I blew the high frequency driver on a TS210 while ringing out my PA for feedback. Is there any kind of thermal protection/fuse that would be burned out or would it definitely be the HF driver? <br /> Thx, <br /> Joe question complete 19 6 3 comment http://m.getsatisfaction.com/topics/7750099 7750099 TS3 Subwoofer? 2018-11-04T16:40:20Z 2018-06-14T13:08:53Z Brandon Alexander http://m.getsatisfaction.com/people/9694620 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11286716//platform/profilepic/_medium. brandon_alexander_18fxinvpj8rxt With the TrueSonic 3 series, is there a powered sub woofer available, or being designed to accompany the powered speakers? I am considering purchasing a set of powered TS312 speakers and would like to have sub woofers of the same series if that is available. question complete 3 4 3 comment http://m.getsatisfaction.com/topics/6964788 6964788 Trouper Bluetooth Hum / Buzz / Whine Sound 2018-10-25T00:47:57Z 2016-03-29T02:27:59Z flint http://m.getsatisfaction.com/people/4631997 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/9549106/twitter_normal_medium.gif flint_4333327 I've got a distinct humming / buzzing / whining sound from my Alto Professional Trouper when paired to devices via Bluetooth. I've tried several electrical outlets to see if it was a grounding issue and a few music devices (iPhone, laptop, etc.), but the background noise is still present. <br /><br /> Any additional thoughts or tips? question complete 11 6 2 comment trouper, bluetooth, hum, buzz, whine http://m.getsatisfaction.com/topics/7807301 7807301 What's the best replacement speaker for the powered5 in 15 2018-10-23T07:33:40Z 2018-10-20T21:44:30Z earney carpenter http://m.getsatisfaction.com/people/9825816 https://www.gravatar.com/avatar/6dd6aff6578cf83dc04691d85cbf5ff1?d=identicon&s=55&r=PG earney_carpenter Blowed woofer question complete 6 3 1 comment http://m.getsatisfaction.com/topics/7804951 7804951 Alto black 12 Replacement Parts (Tweeter I think) 2018-10-15T18:26:22Z 2018-10-15T17:38:09Z Blake Roscoe http://m.getsatisfaction.com/people/9820033 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11334769/photo_medium.jpg blake_roscoe_agqvio9t9zyh7 I have two alto black 12 speakers, and one has currently stopped working all together. When plugged in the limiter on the back still will blink if i turn it up but no sound comes out. After further reviewing the main speaker came on eventually and was making bass and low hz sound but the tweeter did not come on. Is there replacement tweeters for these speakers? Or some similar that would work? problem active 1 2 1 comment