http://m.getsatisfaction.com/companies/ego/topics?page=1 Topics in EGO Power Equipment 1970-01-01T00:00:00Z 1695 879 219 288 0 39 http://m.getsatisfaction.com/topics/7610005 7610005 Would like to know the sound levels for LM 2002-p mower in decibels 2017-10-21T02:56:06Z 2017-10-11T17:27:55Z Michael Pescatore http://m.getsatisfaction.com/people/9333181 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11159708/photo_medium.jpg michael_pescatore I cannot find any sound level data for EGO LM2002-p. Is there any data for this? question complete 5 5 1 comment http://m.getsatisfaction.com/topics/7616066 7616066 My EGO ST1500SF arrived today and I put it to work! 2017-10-21T02:33:18Z 2017-10-21T00:59:26Z Art Zasadny http://m.getsatisfaction.com/people/7991114 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10732509/12341108_551908044966609_2998345653046187029_n_medium.jpg art_zasadny I just purchased the&nbsp;EGO ST1500SF, along with a strap and extra rapid reload head from Homedepot.com and I put it to work this evening. My 17 year old Echo gas trimmer died several weeks ago, so the edging really needed to be done as we are preparing for the cold months. I literally edged the entire front yard (only about 1000 sq ft) and edged the driveway, sidewalks, curb and brick trim. The trimmer did a great job and was very easy to assemble and use. The Rapid Reload head came pre-loaded with twisted line and I bought a roll from my local Ace hardware in .095 diameter. The battery powered my LM2101 mower then trimmed and edged the front all on one charge!&nbsp;&nbsp;<br /><br />i plan on getting the blower in the spring as my corded blower will be given to our son and I'll get the 630cfm blower to go with my other EGO lawn tools. Needless to say, I'm very impressed with the EGO mower and string trimmer! praise 1 2 2 comment http://m.getsatisfaction.com/topics/7616033 7616033 Need help, battery won't charge 2017-10-21T02:32:22Z 2017-10-20T23:04:55Z Yiling Huang http://m.getsatisfaction.com/people/9348517 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11164979/10383040_1627069970902512_6217649315416608975_n_medium.jpg yiling_huang Hi, I bought an EGO 56-volt cordless mower in 2015. It worked flawlessly until recently this spring. The battery had trouble charging and so I had to find someone to cut the grass for me.<br />Is there anything I can do?<br /><br />Mower: 56-Volt Lithium-ion cordless mower<br />Battery: 56V Battery 4.0Ah<br /><br />Thanks problem 4 5 1 comment http://m.getsatisfaction.com/topics/7615902 7615902 Mower stalls when pushed forward. possibly sagging. 2017-10-21T02:31:05Z 2017-10-20T19:22:11Z Jeff Kemper http://m.getsatisfaction.com/people/9348267 https://www.gravatar.com/avatar/f6550dc32436a9e8664eca01a10bfd8d?d=identicon&s=55&r=PG jeff_kemper_7k25j9ek8ig16 I have a 20" push mower. It was great when I first got it and is now a couple years old. I started having a problem with it this summer. It seems to be having a lot of trouble mowing when pushing it forward. It will flash orange continuously on some sections and stop all together at others. At some points, if you just barely move it forward, it will stop. I would usually mow on the #3 setting. I moved it up to 4 and then 5 and it still has trouble. It also leaves behind massive clumps of grass. If I pull it backwards, it seems to do ok, but doesn't quite mow as effectively. I do see that the bar coming from the height adjustment handle has started to move outward from the mower possibly causing it to sag. The blade is sharp and the issue persists. Any ideas or is there any place I can take it to get serviced? <br /> Also, where can I get a replacement bag or parts? <br /><br /> Thanks! problem 2 3 1 comment http://m.getsatisfaction.com/topics/7615276 7615276 Looking for a resource to submit a new product concept to - ? 2017-10-21T02:28:49Z 2017-10-19T22:41:03Z Ken Higginbotham http://m.getsatisfaction.com/people/9346821 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11164364/224655_1890387573857_2934745_n_medium.jpg ken_higginbotham_928rhc6ewl3u7 I have a new lawn care device with a working prototype and provisional patent and would like to license it EGO if they are interested. idea 3 3 1 comment http://m.getsatisfaction.com/topics/7616078 7616078 Starting sequence now reversed 2017-10-21T01:53:58Z 2017-10-21T01:41:00Z sam rosenberry http://m.getsatisfaction.com/people/9348610 https://www.gravatar.com/avatar/3da87b6979991ec8bf0edc2a89f1fe21?d=identicon&s=55&r=PG sam_rosenberry I was mowing my lawn last week and the mower stopped after 15 minutes on a fully charged battery. After a couple of minutes it restarted. However......I now have to reverse the starting sequence. It only starts if I push the start button and THEN hold the bail against the handle. What gives??? problem 1 1 1 create http://m.getsatisfaction.com/topics/7616001 7616001 Where can I find information regarding regulatory approval of 56V 4Ah battery? 2017-10-20T21:45:24Z 2017-10-20T21:45:24Z McKenzie Keith http://m.getsatisfaction.com/people/9348462 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11164956/photo_medium.jpg mckenzie_keith I would like to find information about which regulatory approvals (UL, ETL, or similar) have been given to the 56V 4Ah battery. Perhaps you can share a link to the test result or at least list which standards have been passed. question 0 1 1 create http://m.getsatisfaction.com/topics/7615953 7615953 Warranty replacement confirmation 2017-10-20T20:24:00Z 2017-10-20T20:24:00Z PDurb http://m.getsatisfaction.com/people/9328321 https://www.gravatar.com/avatar/1d187a00f77605227e4abcf1f654ebdc?d=identicon&s=55&r=PG pam_durbin I finally received a reply regarding my mower being out for repair since August 7.&nbsp; I was asked to send a receipt to <a href="mailto:warranty@egopowerplus.com" rel="nofollow">warranty@egopowerplus.com</a> to the attention of Chelsea, which I did.&nbsp; Should I expect an email confirmation regarding their receipt of such and also when to expect resolution of this long ongoing affair?&nbsp; I feel I have been very patient up to this point. problem 0 1 1 create http://m.getsatisfaction.com/topics/7615402 7615402 upgrade from LB4800 to backpack blower 2017-10-20T19:24:16Z 2017-10-20T03:37:23Z Doug Lake http://m.getsatisfaction.com/people/9347072 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11164479/photo_medium.jpg doug_lake I bought an LB4800 blower about a year ago. &nbsp;I would like to upgrade to the backpack LB6000 blower because I want better directionality the the gas-powered leaf blowers have. &nbsp;Is there an upgrade program or a discount on the LB6000. &nbsp;I also have an EGo lawnmower. question complete 3 4 1 comment http://m.getsatisfaction.com/topics/7615541 7615541 Problem with warranty repair 2017-10-20T18:31:12Z 2017-10-20T09:42:11Z Charles Ellis http://m.getsatisfaction.com/people/9347407 https://www.gravatar.com/avatar/a9e72001ac699b08d6bf18b193d730e7?d=identicon&s=55&r=PG charles_ellis_ktxa0y2qmgqtk Brought in my Ego lawnmower over 7 weeks ago for a warranty repair.&nbsp; Contacted Ego Support numerous times.&nbsp; They have said they would research and call me back.&nbsp; Not once did I ever get a call back.&nbsp; No one knows where my lawnmower is.&nbsp; Seeking a resolution, but Ego Support has not be responsive to all my inquires.&nbsp; Now calling them at least once a week.&nbsp;&nbsp; Seeking immediate resolution.&nbsp;&nbsp; Phone support has not been productive.&nbsp; problem active 5 6 2 comment http://m.getsatisfaction.com/topics/7615061 7615061 Just saw UK EGO product's packages with 6.0Ah batteries for 2018 2017-10-20T16:33:09Z 2017-10-19T17:49:30Z Simon http://m.getsatisfaction.com/people/9030861 https://www.gravatar.com/avatar/374e4d4583f064324832147247ca93e8?d=identicon&s=55&r=PG simon_iuh7s5uzm6t5a Just an interesting finding, I was browsing about EGO products and just saw the mower package offered with a 6.0Ah battery in UK for 2018 season!&nbsp;That would logically means a pack of 2 series 3,000mAh cells...finally!!! :)<br /><br /><a href="https://www.gardenlines.co.uk/search/department/lawn-mowers/manufacturer/ego" rel="nofollow" title="Link: https://www.gardenlines.co.uk/search/department/lawn-mowers/manufacturer/ego">https://www.gardenlines.co.uk/search/department/lawn-mowers/manufacturer/ego</a><br /><br /><br />Questions:&nbsp;&nbsp;<br />1- Will we see them in the US also in 2018?&nbsp;<br />2- Will there be a 1 series 3.0Ah pack and a 3 series 9.0Ah pack replacing the 2.5Ah and 7.5Ah packs?&nbsp;<br /><br />Would be nice! The high draw 3,000mAh 18650 have been out for a while (from all mainstream manufacturers I believe... LG, Samsung SDI, Panasonic...), and their max draw is now proven to be equal or near equal to the very reliable and durable 2,500mAh INRs. Suited for power tools applications.&nbsp;<br /><br />Extrapolating... a 9.0Ah in the brushless mower would probably returns a good 75min cut time, or would reduce your cycle count (vs a 7.4Ah) if your yard is small.. so longer life battery. And a good hour in fair snow with a pair of 9.0Ah in the snowblower :) I like it!!!<br /><br />Don't forget to keep these big babies at 50% for extended shelf storage! They will be expensive toys you will not want to replace too often&nbsp;;)&nbsp; (by the way, will EGO finally add some sort of state of charge indicator on the batteries ;) )<br />&nbsp; idea 15 8 1 comment http://m.getsatisfaction.com/topics/7615119 7615119 how to disconnect the battery from the charger -- help 2017-10-20T00:28:36Z 2017-10-19T18:54:35Z richard kraft http://m.getsatisfaction.com/people/9346503 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11164252/photo_medium.jpg richard_kraft_l2av04v5zrddi new owner of leaf blower with power kit..&nbsp; manual not clear as to disconnecting battery from charger problem active 4 4 1 comment http://m.getsatisfaction.com/topics/7612599 7612599 No inventory at Home Depot for the 16" chainsaw? 2017-10-19T21:21:16Z 2017-10-16T12:48:14Z Ed http://m.getsatisfaction.com/people/2492683 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/9702743/grate_medium.jpg ed_2209995 I just noticed as I went to order the 16" that it is "temporarily" unavailable. Well, what is the lead time? The window to get things done is closing with the weather, so I am curious as to when these will show up?<br /><br />Thanks<br />Ed question complete 22 5 1 comment http://m.getsatisfaction.com/topics/7615156 7615156 Is there any plan to offer a backpack powered string trimmer? 2017-10-19T21:01:03Z 2017-10-19T19:47:13Z Gary http://m.getsatisfaction.com/people/9346592 https://www.gravatar.com/avatar/69478d8801f3f40c2a220551ca9f9c8a?d=identicon&s=55&r=PG gary_95wlgi7h2fw4c question 2 3 1 comment http://m.getsatisfaction.com/topics/7615008 7615008 I need to order a wing nut for my LB6000 blower 2017-10-19T17:03:06Z 2017-10-19T16:29:13Z John Crawford http://m.getsatisfaction.com/people/9346252 https://www.gravatar.com/avatar/5a1f8f015dc5b007fc34a1a833cb2f57?d=identicon&s=55&r=PG john_crawford_2zbcqzixqsydi question 1 2 1 comment