http://m.getsatisfaction.com/companies/ego/topics?page=1 Topics in EGO Power Equipment 1970-01-01T00:00:00Z 1727 931 222 250 0 38 http://m.getsatisfaction.com/topics/7692662 7692662 Will the POWER HEAD & attachments become available in Canada at Home Depot.ca or other retailers (i.e Montreal, Quebec)? 2018-02-24T01:18:51Z 2018-02-23T14:56:20Z Lawn Guy http://m.getsatisfaction.com/people/9551802 https://www.gravatar.com/avatar/0d554497daa6871413c4f65a05852e8b?d=identicon&s=55&r=PG james_tyndall Having trouble acquiring EGO products in Montreal, Quebec, Canada. Only a few items carried at HomeDepot.ca or in their stores. I am really interested in investing in all of the EGO Power + PowerHead attachments to use in my lawn care services. question active 6 3 1 comment http://m.getsatisfaction.com/topics/7692701 7692701 Snow Blower Battery praise 2018-02-24T01:09:09Z 2018-02-23T15:52:55Z David Hruby http://m.getsatisfaction.com/people/9523507 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11225264/12509893_10207117074623674_201366736601837013_n_medium.jpg david_hruby_j54oqvo46dphd Had 6 or 7 inches of snow this morning in Minnesota. I haven't been recharging the batteries to see how long they will last (it's awhile). The blower died after couple of driveway passes. Took them out, re-charged one battery for 20 minutes. Went back outside, with only one battery in place, and finished my entire driveway and front stoop.&nbsp; praise 4 4 4 comment http://m.getsatisfaction.com/topics/7692330 7692330 cutting height 6-8" 2018-02-23T15:11:54Z 2018-02-22T22:47:34Z Russ Hoffman http://m.getsatisfaction.com/people/9550780 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11234982/photo_medium.jpg russ_hoffman Has anyone modified the wheels or wheel brackets to raise the deck to 6+" cutting height?&nbsp; question active 3 6 1 comment http://m.getsatisfaction.com/topics/7407450 7407450 Shock from blower 2018-02-22T22:41:15Z 2016-12-26T14:37:48Z Warren Bobinski http://m.getsatisfaction.com/people/8861438 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10976767/14469729_10154066503871925_4482313141283679310_n_medium.jpg warren_bobinski_jeo6lwgg089lk I get a shock from the handle. problem complete 40 19 8 comment http://m.getsatisfaction.com/topics/7692308 7692308 Site Maintenance Update 2018-02-22T22:03:37Z 2018-02-22T22:03:37Z Amber F. http://m.getsatisfaction.com/people/9006863 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11093778/AF3_medium.jpg amber_franklin Hello EGO family! Just a heads-up that a couple pages on our site will be down for maintenance this weekend. From 6pm on Friday, February 23rd through Monday, February 26th at 8am the following pages will not be accessible:<br /><br /><br /><a href="https://egopowerplus.com/account/login" rel="nofollow">https://egopowerplus.com/account/login</a><br /><a href="https://egopowerplus.com/pages/register-warranty" rel="nofollow">https://egopowerplus.com/pages/register-warranty</a><br /><br /><br />If you would like to make changes to or create your account, our service team would be happy to help you. You can reach them every day of the week at 1-877-346-5656. Our apologies for any inconvenience.&nbsp;<br /><br /><br />*NOTE: This update does not impact the EGO Community's accessibility.* update 0 1 2 create http://m.getsatisfaction.com/topics/7691597 7691597 Will the AP1500 strap work on the ST1521S? 2018-02-22T17:42:58Z 2018-02-21T21:17:28Z Jack Baker http://m.getsatisfaction.com/people/9548762 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11234346/photo_medium.jpg jack_baker_ejhurh3qolbwx The description says for use with EGO POWER+ 56-Volt 15 in. Cordless String Trimmers but only lists for EGO string trimmers ST1502 and ST1502-S. question complete 1 2 1 comment http://m.getsatisfaction.com/topics/7691785 7691785 What does the button do?!?!! 2018-02-22T16:32:59Z 2018-02-22T03:27:47Z ed http://m.getsatisfaction.com/people/9549180 https://www.gravatar.com/avatar/cea51b65e9e6ecd389742f670dc0b08a?d=identicon&s=55&r=PG ed_2o3j7001ard7d I read the manual that came with the battery.&nbsp; Maybe I missed it, but there is no mention of what the button on the end of the unit does.&nbsp; I'm trying to figure out why one of my batteries charged and its light went out when done.&nbsp; The other battery finished and had a flashing green light. I pushed it and it went solid green. Can I just turn the thing off so I can store it and not have it waste charge on a flashing light? question active 2 4 1 comment http://m.getsatisfaction.com/topics/7689587 7689587 Snow blower runs for only 8 seconds 2018-02-21T19:21:44Z 2018-02-18T19:02:19Z tim harvey http://m.getsatisfaction.com/people/9341236 https://www.gravatar.com/avatar/66e62758eda20990aafbbb44843a7379?d=identicon&s=55&r=PG tim_harvey_8lsjzjs1gxd4p Purchased snow blower in Nov-2017 it worked fine for 2-3 times then for no reason it just stopped working, &nbsp;<br /><br />I go to restart it runs for exactly 8 seconds as counted out, then shuts down. &nbsp;New 7.5 batteries even in warm 70f inside does exactly same thing. &nbsp;<br /><br />Called and received a replacement in January 2018, and it snowed 2-3 inches of powder snow today, driveway 3/4 finished and once again it does exact same things, runs for 8 seconds then turns off with orange/green flashing lights. &nbsp;<br /><br />I brought snow blower inside to heater garage, inserted new freshly charged batteries, it starts, runs for 8 seconds as counted then shuts down, under no load what so ever. &nbsp;Exact same results for 2 different units. &nbsp;<br /><br />First unit manaf. may-2017 replacement made sept/2017.<br /><br />Needless to say now waiting on a third unit as a replacement.<br /><br />Anyone have any idea's, not only was this a costly purchase, as I purchased every EGO power tool in order to get 4 batteries and 4 chargers, but now very frustrating as I could have purchased a 2 or 3 stage blower for around the same price. problem active 3 4 1 comment http://m.getsatisfaction.com/topics/7690081 7690081 POWERLOAD on Workshop Addict 2018-02-21T15:25:19Z 2018-02-19T16:21:00Z Amber F. http://m.getsatisfaction.com/people/9006863 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11093778/AF3_medium.jpg amber_franklin EGO's new 56-Volt Cordless 15" Auto-Wind String Trimmer with Carbon Fiber Shaft is the first string trimmer with an auto-wind head, but what does that mean for you? Find out here!&nbsp;<br /><br /><div class="video-container"><iframe src="https://www.youtube.com/embed/w8bWqPsoNNI"></iframe></div> update 10 6 3 comment http://m.getsatisfaction.com/topics/7690555 7690555 I'm in the uk and was going to order the Ego Power+ MHSC2000E 56V Multi Tool 2018-02-21T11:14:47Z 2018-02-20T10:38:14Z mike.pooley1 http://m.getsatisfaction.com/people/3972251 https://www.gravatar.com/avatar/75a74c17b6d6eb34b2f428f1fb7aae50?d=identicon&s=55&r=PG mikepooley1 Just as I was going to order the Ego Power+ MHSC2000E 56V Multi Tool&nbsp; &nbsp;kit With Hedge trimmer, brush cutter and pole saw I was told it had been discontinued.<br />Does anyone know if the base parts have been discontinued or is it just the Kit ?<br />I don't want to buy if there is a new set coming on sale.<br />Thanks<br /><br />Mike question active 4 5 1 comment http://m.getsatisfaction.com/topics/7690410 7690410 how to get my free side discharge? 2018-02-20T13:45:32Z 2018-02-20T01:35:51Z Attila Cseh http://m.getsatisfaction.com/people/9545357 https://www.gravatar.com/avatar/93b8fc706cdfaef9fc8941f113b25b7b?d=identicon&s=55&r=PG attila_cseh side discharge, i have small&nbsp; paper in box , said i will get a free side discharge if I register online. I just did, so how do I know if I will get it? question active 4 3 1 comment http://m.getsatisfaction.com/topics/7504537 7504537 Battery issues-resolved by accident 2018-02-19T20:25:05Z 2017-04-23T19:55:40Z Fred Herzer http://m.getsatisfaction.com/people/9057491 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11057838/1935655_1210155288540_7866346_n_medium.jpg fred_herzer Started mowing my yard and suddenly the battery went red after a few minutes. I removed the battery and placed it on the charger and it showed as fully charged. Tried again and after a few seconds it went red again and the mower quit.<br /><br />I tried several options unplugging the charger, plugging it back in, etc. to no avail. Finally I thought if I could try and drain the battery maybe it would reset. I put it in the mower and ran it for a few seconds it died, waited re-did the process and figured it would take all day at that rate so I tried turning on the lights. They stayed on though the battery showed red.<br /><br />After awhile I wanted to see if I could speed the process a little and tried starting the mower and you guessed it it worked. The battery continued to show red but finished the yard.<br /><br />Before removing the battery I turned the lights off and then back on and the battery went to green. I put it on the charger and it is charging just fine.<br /><br />Just thought I would relay my experience. Customer service was "in a staff meeting for the day" so were not able to assist.<br /><br />A one time experience so far but if you find yourself in this situation try turning on the lights for a few minutes (mine were on about 30 minutes before I tried to start the mower) and see if it works. problem complete 8 4 2 comment http://m.getsatisfaction.com/topics/7690167 7690167 Will the snow blower damage a paver patio? 2018-02-19T18:35:11Z 2018-02-19T18:28:50Z Steve http://m.getsatisfaction.com/people/9544862 https://www.gravatar.com/avatar/9aa6056d6cbdd7345281e74f84fa9924?d=identicon&s=55&r=PG steve_df0j59z3a7q6k Will the snow blower damage a paver patio? question active 1 2 1 comment http://m.getsatisfaction.com/topics/7664445 7664445 New Year, New Tools! 2018-02-19T18:26:06Z 2018-01-09T14:45:29Z Amber F. http://m.getsatisfaction.com/people/9006863 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11093778/AF3_medium.jpg amber_franklin We're beyond pleased to announce that the EGO Power+ lineup has grown! Please join us in officially welcoming these new tools to our family:<br /><br /><br />Power+ 24" Brushless Hedge Trimmer: Bare Tool AND Kit (includes&nbsp;2.5Ah battery and standard charger)<br /><u><a href="https://egopowerplus.com/collections/power-hedge-trimmers/products/power-24-brushless-hedge-trimmer" rel="nofollow" target="_blank" title="Link https//egopowerpluscom/collections/power-hedge-trimmers/products/power-24-brushless-hedge-trimmer">https://egopowerplus.com/collections/power-hedge-trimmers/products/power-24-brushless-hedge-trimmer</a><br /></u><br />Power Head System 8" Edger Bare Tool<br /><u><a href="https://egopowerplus.com/collections/power-head/products/power-head-system-8-edger-bare-tool" rel="nofollow" title="Link: https://egopowerplus.com/collections/power-head/products/power-head-system-8-edger-bare-tool">https://egopowerplus.com/collections/power-head/products/power-head-system-8-edger-bare-tool</a></u><br /><br /><br /><br /><br /><br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1690474/29356-10untip_inline.jpg?1515509113" /> update 120 20 2 comment http://m.getsatisfaction.com/topics/7689494 7689494 Self Propelled Mower Comparison 21" vs 20"With Grid 2018-02-19T07:29:43Z 2018-02-18T15:52:10Z Brad Cote http://m.getsatisfaction.com/people/9543089 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11232333/1931185_518459421503_82_n_medium.jpg brad_cote Please see the attached picture. I found some discrepancies between the specs from Ego and the specs on the Home Depot Website. Here are my questions:<br />1.) Which mower came out first? Which is the newest model?<br />2.) What is the real weight difference between the two?&nbsp;<br />3.) Why is Home Depot saying there is a rated 1/4 acre difference between the two?<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1705171/RackMultipart20180218-5155-1a2jeqs-Capture_inline.JPG?1518968843" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1705171/RackMultipart20180218-5155-1a2jeqs-Capture_inline.JPG?1518968843" /><br /><br />Thank you, question remove_later remove_later 4 7 1 comment