http://m.getsatisfaction.com/companies/ego/topics?page=1 Topics in EGO Power Equipment 1970-01-01T00:00:00Z 2272 1245 274 350 0 46 http://m.getsatisfaction.com/topics/7806615 7806615 trimmer shaft hinge with quick-release lever 2018-10-19T01:57:47Z 2018-10-19T00:42:03Z LovedByJesus http://m.getsatisfaction.com/people/9824061 https://www.gravatar.com/avatar/ba501897dbddcdcb596b8fd4d0fe0bbb?d=identicon&s=55&r=PG lovedbyjesus_jrlmf9vw0m0nx Need a quick-release, like those found under bicycle seats, implemented with a hinge between shaft parts for quick folding and transportation.&nbsp; I am sure that pros would appreciate this feature, as would regular users--no need to put and remove 4 screws with 4 nuts--keep those in a bag as an option during shipping of new units.<br alt="" name="" rel="" target="" title="" type="" value="" /> idea 2 3 1 comment http://m.getsatisfaction.com/topics/6738357 6738357 Using the Handheld Blower on Snow 2018-10-19T01:00:30Z 2015-08-10T21:22:59Z Steven http://m.getsatisfaction.com/people/7686190 https://www.gravatar.com/avatar/3873245c8972c787d251d897d8833fac?d=identicon&s=55&r=PG steven_7379873 I'm curious about purchasing the blower mainly for blowing snow in the winter. Does anyone who's used it for blowing snow have feedback on it's effectiveness?&nbsp;<br /><br />How much snow can it effectively move (depth of light snow and depth of wet snow)? <br /><br />I would likely use it with the 4 amp hour battery from my Lawn mower. Does anyone have feedback on the weight/balance of using it with the larger battery?<br /><br />Thanks in advance for the feedback question complete 35 28 3 comment http://m.getsatisfaction.com/topics/7806408 7806408 registration not being saved on the site 2018-10-18T20:56:59Z 2018-10-18T16:20:39Z Brian Wallace http://m.getsatisfaction.com/people/9823622 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11336015/photo_medium.jpg brian_wallace_137tsmm066pia I have registered my Lawn mower, battery, charger, and blower and the site shows I have no current warranty. question remove_later remove_later, registration complete 6 6 2 comment http://m.getsatisfaction.com/topics/7729087 7729087 Need RFID scanner for product registration! 2018-10-18T19:47:45Z 2018-05-01T14:32:07Z Derek Smith http://m.getsatisfaction.com/people/9648253 https://www.gravatar.com/avatar/16b1f1832740c5286209ee171ba6c0c2?d=identicon&s=55&r=PG derek_smith_g3ptcge9g68o5 The process for registering my new Ego lawn mower was a bit painful. The process for entering all three serial number for my mower, battery, and charger was tedious and unnecessary. (Could you make the SN’s any smaller?). Add an RFID tag on the mower and allow customers to scan using a mobile device, which will automatically populate the product SN’s you are looking for. And don’t make the battery and charger SN required to register the mower, make them optional. Love the mower so far! idea pending 16 8 2 comment http://m.getsatisfaction.com/topics/7806477 7806477 Is it safe to use boost button continuously? 2018-10-18T19:29:41Z 2018-10-18T18:30:44Z Chris Sahler http://m.getsatisfaction.com/people/9823772 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11336062/photo_medium.jpg chris_sahler Is it safe to use boost button continuously on the 600cfm backpack blower?&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /> question complete 2 3 1 comment http://m.getsatisfaction.com/topics/7799131 7799131 SELF PROPELLED MOWER DECK RISES 2018-10-18T15:10:11Z 2018-10-01T18:51:21Z AUDY AVIN http://m.getsatisfaction.com/people/9806244 https://www.gravatar.com/avatar/93300054cda801e467a5a769bb2430d6?d=identicon&s=55&r=PG audy_avin I own the 21"self-propelled model, I've had it for 2 weeks and used it twice, I absolutely love this mower. My property has a slight incline on both sides, about 15 - 30 degrees. I notice when cutting my lawn up the hill and the self-propelled was&nbsp;engaged the mower wasn't cutting at the selected height.&nbsp;<br />This would leave the downhill not self-propelled line cut low and the uphill self-propelled line cut higher. That's when I noticed every time I engaged the self-propelled motor the rear wheels and axle would cause the mower deck to rise about 1/2 inch. This would only happen when selecting cutting heights 2 and up when self-propelled was engaged. Even on a flat surface&nbsp;with pressure applied to keep the mower down, when self-propelled was engaged the deck would rise. I was told by an Ego Rep to return the mower, which I will. Has anyone else encountered this issue? and if so was it resolved when you returned it for a replacement? problem remove_later remove_later active 19 7 1 comment http://m.getsatisfaction.com/topics/7785177 7785177 Your Definitive Guide to EGO’s 21” Dual Port Self-Propelled Mower 2018-10-18T13:17:34Z 2018-08-29T21:58:07Z Amber F. http://m.getsatisfaction.com/people/9006863 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11093778/AF3_medium.jpg amber_franklin Hello EGO Community! We’d like to take this opportunity to clear the air regarding our new Dual Battery Mower. Since there has been a great deal of interest and a bit of confusion surrounding this mower, let’s jump into the facts straightaway.<br /><br />-This mower’s motor is brushless.<br />-This mower is rated at 1200W.<br />-This mower’s PeakPowerTM technology delivers more torque, longer run times, and a more efficient power draw.<br />-This is the most powerful brushless motor in the entire EGO Power+ mower lineup.<br /><br /><br /><br />You’ll want to note that all of these statements have been confirmed by our engineering team. Also, the Steel Deck Self-Propelled Mower is rated at 1000W. Our apologies for any misunderstanding.&nbsp;<br /><br /><br />Thank you for your involvement in the EGO community and please, keep up the great conversation! update 11 8 7 comment http://m.getsatisfaction.com/topics/7805695 7805695 registering out of country purchases 2018-10-17T16:30:57Z 2018-10-17T06:44:39Z Richard Teague http://m.getsatisfaction.com/people/9821792 https://www.gravatar.com/avatar/bd6b6f8e3fac746979d6f674da402c5e?d=identicon&s=55&r=PG richard_teague bought the brush cutter from Great Britain since it's not available in the US. anyone know how to register it since it's not listed on us sites. ? question active 2 4 1 comment http://m.getsatisfaction.com/topics/7805403 7805403 2.5 ah Bwttery won't Charge. 2018-10-17T13:44:57Z 2018-10-16T16:25:28Z Ken Hoellger http://m.getsatisfaction.com/people/9821119 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11335154/photo_medium.jpg ken_hoellger Attempted to charge the battery MN BA1400. First attempt, solid green light. Second attempt, flashing red light. Attached battery to blower and ran for 15 seconds. Attempted to re-charge, blinking red light, removed then reinserted, solid green light. I do nt have a spare charger or battery to determine the defective unit.<br alt="" name="" rel="" target="" title="" type="" value="" /> problem active 3 2 1 comment http://m.getsatisfaction.com/topics/7805642 7805642 Troubleshooting Red Flashing Light on 56-Volt 5.0 Ah Battery 2018-10-17T05:05:24Z 2018-10-17T02:48:50Z Steven http://m.getsatisfaction.com/people/9821578 https://www.gravatar.com/avatar/06d7c3d8e6792972a08dc26a0adbcf2d?d=identicon&s=55&r=PG steven_ea6lyaulwscc8 Hey everyone! <br /><br /> I just bought the 20 Inch Mower from a Third party knowing the battery wasn’t working. The battery flashed red, as if it’s been fully depleted, once I place it in the charger, it starts to charge for about 5 seconds, flashed red again, then shuts down. I was hoping there were some troubleshooting options out there to see if I could get this battery to work again! <br /><br /> Thanks for all the help and look forward to chatting with you all. question active 3 3 1 comment http://m.getsatisfaction.com/topics/7627318 7627318 Future 56V Ice auger? 2018-10-17T02:24:28Z 2017-11-07T20:53:53Z Jared Peterson http://m.getsatisfaction.com/people/9377342 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11174696/1557622_10152420208902266_433132486142376441_n_medium.jpg jared_peterson_a8j5k8l0moysx 56-Volt Brush-less Ice Auger with the 56V interchangeable batteries would be excellent. Any thoughts? Power and run time would be great.&nbsp; idea pending 15 20 14 comment http://m.getsatisfaction.com/topics/7800733 7800733 BLADE REENGINEERING DESPERATELY NEEDED! 2018-10-16T22:34:54Z 2018-10-05T06:35:08Z JOHN http://m.getsatisfaction.com/people/9685816 https://www.gravatar.com/avatar/06c496391929a12ec0d20fab6295e91e?d=identicon&s=55&r=PG john_3a2cvzo2v5ylq POSSIBLE CARBON FIBER CROSS BLADE MULCHING BLADE FOR MOWERS. THERE ARE SO MANY COMPLAINTS ABOUT THE CUT QUALITY FROM THE EGO MOWERS! SURELY EGO REALIZES THERE IS A PROBLEM WITH THEIR MOWERS! I WANT TO LOVE THIS BRAND (SOME OF THE TOOLS ARE GREAT!) BUT THE MOWER IS THE CORE TOOL & I'VE PERSONALLY EXPERIENCED HORRIBLE CUT QUALITY, INCONSISTENCY, MOHAWKING & LEFT BEHIND MULCH PILES! EGO NEEDS TO ADDRESS THIS ISSUE OR RISK CONTINUING TO LOSE CUSTOMERS (BOTH CURRENT & NEW) THE HIGH LIFT BLADE SHOULD COME WITH THE MOWER ALONG WITH THE STANDARD MULCHING BLADE. MY IDEA IS FOR EGO TO REDESIGN THEIR MULCHING BLADE ENTIRELY OR OFFER THIS IDEA AS AN OPTION BUY. CARBON FIBER (FOR IT'S LIGHT WEIGHT, STRENGTH & JUST PLAIN COOL FACTOR! ) IN A CROSS BLADE CONFIGURATION. ANYONE WHO KNOWS LAWN CARE/SOIL SCIENCE KNOWS YOU HAVE TO MULCH TO SEND NITROGEN & NUTRIENTS BACK INTO THE SOIL. THE HIGH LIFT BLADE DOESN'T ACHIEVE THIS BECAUSE ITS MADE FOR BAGGING & NOT A TRUE MULCHING BLADE. IF THE CUT QUALITY IS NOT IMPROVED I MAY MOVE ON TO ANOTHER BRAND (SELLING WHAT EGO GEAR I HAVE). I BELIEVE IN BRAND LOYALTY BUT NOT IF IT TAKES ME 3 TIMES AS LONG TO PERFORM WEEKLY MAINTENANCE. IT'S JUST TO EXHAUSTING TO HAVE TO DOUBLE OR TRIPLE CUT TO GET THE DESIRED MOW! EGO..... THIS IS YOUR WAKEUP CALL!!!!! LISTEN TO YOUR CUSTOMERS! NEW INNOVATIVE TOOLS ARE GREAT BUT YOU NEED TO IMPROVE YOUR CORE LINEUP FIRST! I DON'T CARE ABOUT A PORTABLE AC/DC CONVERTER IF I WANT TO THROW MY MOWER ACROSS THE STREET EVERY WEEK OUT OF FRUSTRATION! MAKE ME BELIEVE IN THE BRAND SO MUCH I WANT TO BUY EVERY NEW TOOL YOU COME OUT WITH! IGNORE THE BASICS & YOU'LL GO BANKRUPT FIXING ALL THE BROKEN POORLY ENGINEERED PRODUCTS! CARBON FIBER MULCHING CROSS BLADE FOR YOUR MOWERS..... FIGURE IT OUT! idea pending 19 14 3 comment http://m.getsatisfaction.com/topics/7804236 7804236 Battery problems using battery link 2018-10-16T21:20:59Z 2018-10-13T17:16:40Z Lonnie http://m.getsatisfaction.com/people/9818350 https://www.gravatar.com/avatar/589f8c9375530dd149e40d6d0d90392d?d=identicon&s=55&r=PG lonnie_awx7cxhhzmpy4 I just purchased the battery link and am using it with my blower. I have both the 2.5 and the 5.0 amp batteries. When I used the large one, the battery shuts down after about 25 seconds (using my blower) which normally means the battery needs to be charged. Yet when I put it in the rapid charger, it shows fully charged. I used this battery in the blower a few days ago before I got the battery link and had no problems. I did try using the smaller battery with the battery link and had no problems. Anyone have a suggestion about what is wrong? question complete 10 5 1 comment http://m.getsatisfaction.com/topics/7774319 7774319 I've noticed that the mower doesn't cut the grass very well, in that I find it leaving strips of uncut grass. 2018-10-16T19:55:33Z 2018-08-06T17:39:00Z Tom http://m.getsatisfaction.com/people/9748666 https://www.gravatar.com/avatar/4be35e45d413f2a39cad24bd8dd7e8ae?d=identicon&s=55&r=PG tom_xejr8acw79d3 The mower isn't cutting very well question complete 10 10 1 comment http://m.getsatisfaction.com/topics/7805051 7805051 Battery not charging 2018-10-16T18:17:57Z 2018-10-15T21:50:51Z John Vaille http://m.getsatisfaction.com/people/9820246 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11334834/photo_medium.jpg john_vaille When I place my discharged 56v battery (red indicator) on my charger, the charging light briefly shows on green bar then all 4 green lights come on. The battery is still dead and the charger does not initiate a charging cycle. What’s up? question flashing_green flashing_green active 7 7 1 comment