http://m.getsatisfaction.com/companies/faq/topics?page=1 Topics in Oral-B 1970-01-01T00:00:00Z 372 246 0 85 0 21 http://m.getsatisfaction.com/topics/7567097 7567097 My Oral-B starts on it's own! 2017-08-03T06:08:29Z 2017-08-03T06:08:29Z Albert http://m.getsatisfaction.com/people/9220939 https://www.gravatar.com/avatar/98a9b4625fda2d7d0ad871fe609ed006?d=identicon&s=55&r=PG albert_axkffxf1jl0e0 It is quite an old device and has been working faithfully for the past few years. If I remember correctly, it is the first time I used and charged it in a 110 voltage country (U.S.). It just starts occasionally on it own, without any physical or visible interference from outside. I never replace the battery since I bought it several years back. <br /> There is a small round hole at the back close to the base, wonder if it is a reset button and will it help if I reset the device. question 0 1 1 create http://m.getsatisfaction.com/topics/7507268 7507268 Where can I purchase an Oral-B Brush Head Holder for my electric toothbrush? 2017-08-02T17:19:35Z 2017-04-27T02:34:28Z JLPeterson http://m.getsatisfaction.com/people/9063423 https://www.gravatar.com/avatar/3675942dfde43ff4a327a1a141ea8868?d=identicon&s=55&r=PG jlpeterson I just bought an Oral-B Pro 1000 toothbrush. In the instructions, it shows a brush head holder that fits on the charger. My brush did not come with one. Can I get one? question complete 2 3 1 comment accessories, availability, brush head holder, spare parts, where to buy http://m.getsatisfaction.com/topics/7566103 7566103 Smart Travel Case for Model 6000 2017-08-01T18:11:38Z 2017-08-01T18:11:38Z jaycolin http://m.getsatisfaction.com/people/6588135 https://www.gravatar.com/avatar/1105a6a7426840ec0ce0cd826d915d36?d=identicon&s=55&r=PG jaycolin I just bought the Oral-B 6000 series electric toothbrush. This model does not come with the "smart" travel case and smart plug that allows it to be charged in the case. Can that case and plug be purchased separately for my model? Also, if it can, would I still need a voltage converter to take it to Australia which uses 240 voltage? question 0 1 1 create http://m.getsatisfaction.com/topics/7533276 7533276 Why can I no longer find superfloss in plastic dispenser? 2017-06-27T08:28:00Z 2017-06-07T13:08:58Z Allen http://m.getsatisfaction.com/people/9131077 https://www.gravatar.com/avatar/450e2d99c574640d750ff4488c036f73?d=identicon&s=55&r=PG allen_6i1bdhfu1n7p7 It seems superfloss in a plastic dispenser (50m) is no longer available.&nbsp; I can't even find it on this webpage.&nbsp; Why is this?&nbsp; The floss gets all tangled in the cardboard boxes that seem to be the only container available now. problem ia_0000249358 ia_0000249358 active 6 3 1 comment availibility, difference, where to buy http://m.getsatisfaction.com/topics/7544055 7544055 spinbrush head replacement 2017-06-27T08:27:01Z 2017-06-25T15:15:30Z jim http://m.getsatisfaction.com/people/9159329 https://www.gravatar.com/avatar/3056532a40678c09ceb7f121ff0a007d?d=identicon&s=55&r=PG jim_cz6sr1k19ih2t I have replacement tops for my battery powered pro healthy spinbrush but don't know how to remove the old top question complete 3 2 1 comment http://m.getsatisfaction.com/topics/7499549 7499549 Can I use the SmartGuide from an Oral-B PRO electric toothbrush with the Oral-B Genius or Pro 6000 (type 3765) electric toothbrush? 2017-06-26T10:22:23Z 2017-04-16T01:48:41Z sam http://m.getsatisfaction.com/people/9045116 https://www.gravatar.com/avatar/4e9179a2544a6973efc4fe598e43a4aa?d=identicon&s=55&r=PG sam_j3q8vvoc01z58 Can the 7000 clock sync with the 9000 handle? question complete 12 8 3 comment compatibility, interchange, timer http://m.getsatisfaction.com/topics/7543472 7543472 My timer stops when I'm not done 2017-06-26T10:21:17Z 2017-06-24T06:42:18Z Shelby http://m.getsatisfaction.com/people/9157979 https://www.gravatar.com/avatar/78610e0e90a94f5684cfcbde8c7df71f?d=identicon&s=55&r=PG shelby_k52p92nt36u5q My timer stops when I'm not done brushing and goes straight to asking me if I brushed my tongue when I'm not done brushing my teeth. Then I can't still see my timer and my activity log it says I need to brush longer. Please help. problem complete 1 2 1 comment http://m.getsatisfaction.com/topics/7497745 7497745 My Oral-B electric toothbrush will not hold a charge, is not charging at all, runs out quickly. 2017-06-26T10:19:13Z 2017-04-12T21:53:11Z Shawn Andrews http://m.getsatisfaction.com/people/9040472 https://www.gravatar.com/avatar/c21131f5f82ddf802794e3ff9f8adb3f?d=identicon&s=55&r=PG shawn_andrews I've had my toothbrush since the beginning of December &amp; it won't hold a charge. What are my options? problem 03542762 03542762 complete 41 27 30 comment charge time, how long, how to charge, juice, use time http://m.getsatisfaction.com/topics/7543411 7543411 mr 2017-06-26T10:15:36Z 2017-06-24T03:24:07Z ian http://m.getsatisfaction.com/people/9157823 https://www.gravatar.com/avatar/5bafeccd28319b91cdb37769d823d84a?d=identicon&s=55&r=PG ian_34v3nx0gxras0 hi i lost my charger for my oral b toothbrush and can't find a replacement one, can you send me a replacement one please.<br />thanks ian problem 1 2 1 comment http://m.getsatisfaction.com/topics/7544224 7544224 How do I turn off the re-charging light on my Oral-B toothbrush? 2017-06-26T10:11:22Z 2017-06-26T00:29:49Z Steve Whiting http://m.getsatisfaction.com/people/9159728 https://www.gravatar.com/avatar/66d755cd446ddae3e4c21f49c3ef7755?d=identicon&s=55&r=PG steve_whiting_haa9qd69kyk43 How do I turn off the recharing series of lights on the oralb pro 5000-5550? &nbsp;After I use it at night it keeps blinking and keeps my wife and I up. &nbsp;It is very frustrating question complete 1 2 1 comment http://m.getsatisfaction.com/topics/7531927 7531927 Where can I get Oral-B Deep Clean Ultra Floss? 2017-06-26T10:05:10Z 2017-06-05T14:58:18Z dcfors http://m.getsatisfaction.com/people/9127513 https://www.gravatar.com/avatar/112abf177ca64d98cb7ff27cebddab12?d=identicon&s=55&r=PG dcfors Cannot find Oral-B Deep Clean Ultra Floss in hardly any stores anymore.&nbsp; I love this woven floss.&nbsp; It's all I use, but no stores in my area are selling it anymore.&nbsp; I live in central North Dakota.&nbsp; The closest place where I can find it is 300 miles away in Fargo, ND at Walgreens.&nbsp; Why doesn't CVS Pharmacy carry it anymore? question complete 4 5 2 comment availability http://m.getsatisfaction.com/topics/7543326 7543326 Plaque Remover 3D Action Type 4729 Brushhead replacements 2017-06-26T10:02:56Z 2017-06-23T21:52:11Z Audrey Miller http://m.getsatisfaction.com/people/9157616 https://www.gravatar.com/avatar/952b026fd405bbc7193315f69558a658?d=identicon&s=55&r=PG audrey_miller_d52b5rts4767i What brush heads fit the Plaque Remover 3D Action Type 4729? &nbsp; question 1 2 1 comment http://m.getsatisfaction.com/topics/7544286 7544286 Battery cap broke! 2017-06-26T10:02:37Z 2017-06-26T03:58:11Z Grace http://m.getsatisfaction.com/people/9159851 https://www.gravatar.com/avatar/99cfe0bdd1e039c16118fd4ae2fd08b5?d=identicon&s=55&r=PG grace_h0dp9kppe0qi5 I have only had this for about 3 weeks, and the battery cap is broken. I noticed the battery cap does not sit very well the bottom about a week ago and it broke suddenly about a day ago! How can this be? I have always been a loyal customer of oral b from a very young age and this is not my first oral b electric toothbrush. However this is very disappointing as the product should made better! This has really changed my view of this being a "superior" product, I have been trying to call and all I am getting is a busy tone! question active 1 2 1 comment http://m.getsatisfaction.com/topics/7471253 7471253 Where can I buy Oral-B replacement chargers, brush heads and other parts? 2017-06-26T09:57:36Z 2017-03-07T14:46:54Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 You can buy Oral-B replacement chargers, handles, travel cases and other accessories for your electric toothbrush at <a href="http://www.theessentials.com" rel="nofollow" target="_blank">www.theessentials.com</a><br /><br /> You can also order Oral-B replacement parts directly from our most reliable distributor in North America called Encompass Supply Chain Solutions. You can order by phone by calling 866.779.5301 or by using their website <a href="https://braun.encompass.com/" rel="nofollow" target="_blank" title="Link https//braunencompasscom/">https://braun.encompass.com/</a> &nbsp;Oralb.encompass.com.<br /><br /> They offer a number of benefits:<br /><br /> <ul><li> Online orders via their website<br /><br /> </li><li> Best stock availability and widest selection<br /><br /> </li><li> Items can be searched by part number, model and type number<br /><br /> </li><li> Shipping to both US and Canada<br /><br /> </li></ul><br /> If you have any questions you can contact their call center which is available from Monday to&nbsp;Friday 8am to 6pm and they have live chat available Monday to&nbsp;Friday 9am to 5pm. They also have an online contact form available 24/7 and a representative should contact you back within 24-48 hours.<br /><br /> Note: Pricing on this site is at the discretion of Encompass. They are not affiliated with P&amp;G article questions_list questions_list 6 7 1 comment http://m.getsatisfaction.com/topics/7543665 7543665 What Oral-B model has 2 brushing modes? I need one that is less powerful for my wife and a normal one for myself. 2017-06-26T09:50:19Z 2017-06-24T13:43:00Z joe http://m.getsatisfaction.com/people/9158280 https://www.gravatar.com/avatar/5e5d08caaed8eb88d57a4d36562806a8?d=identicon&s=55&r=PG joe_e7cf9n8xgtkh1 "oral B vitality FLS action pwr TB" too powerfull for wife; I have 2 speed brush for years, which model is that? That one works for my wife and me! question complete 1 2 1 comment