http://m.getsatisfaction.com/companies/faqs/topics?page=1 Topics in Olay FAQ 1970-01-01T00:00:00Z 13 13 0 0 0 13 http://m.getsatisfaction.com/topics/7444653 7444653 What is the best Olay eye cream for puffiness and dark circles? 2017-02-01T15:45:25Z 2017-02-01T15:45:25Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira To help prevent or to minimize the appearance of dark circles, fine lines and damage to your eye area make sure you use a special lightweight moisturizer (eye cream).Under-eye creams are formulated to deal with the special needs of this area and won’t migrate on the skin. That way, they won’t run into the eye and irritate it—which regular moisturizers can do.<br /><br /><b>Tips:</b><br /><br /><ul><li>Night time is an especially good time to treat this delicate area, as skin is more receptive at night.</li><li>Gently massage eye products into the skin around the eyes.</li><li>As you treat and care for the skin around your eyes, remember to always protect your skin with an SPF product during the day.</li></ul> <br />Why not take a look at a couple of our best-selling eye moisturizersspecifically designed to care for your eyes:<br /><a href="https://www.olay.com/en-us/skin-care-products/olay-eyes-ultimate-eye-perfecting-cream" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/skin-care-products/olay-eyes-ultimate-eye-perfecting-cream">Olay Ultimate Eye Cream</a><br /><a href="https://www.olay.com/en-us/skin-care-products/regenerist-eye-lifting-serum" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/skin-care-products/regenerist-eye-lifting-serum">Regenerist Eye Lifting Serum</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7443873 7443873 Is Olay Regenerist Micro-Sculpting Cream a night cream or day cream? 2017-01-31T17:32:40Z 2017-01-31T17:32:40Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira <a href="https://www.olay.com/en-us/skin-care-products/regenerist-micro-sculpting-cream-moisturizer" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/skin-care-products/regenerist-micro-sculpting-cream-moisturizer">Olay Regenerist Micro-Sculpting Cream</a>&nbsp;can be used during the day or at night. It does not contain SPF; so remember to use sunscreen after applying Micro-Sculpting Cream in the morning question 0 1 1 create http://m.getsatisfaction.com/topics/7443870 7443870 How can I get Olay coupons or samples? 2017-01-31T17:31:33Z 2017-01-31T17:31:33Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Checkout our latest coupons at&nbsp;<a href="https://www.olay.com/en-us/olay-coupons" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/olay-coupons">Olay Offers&amp; Promotions</a>.<br /><br />For even more great savings sign up to&nbsp;<a href="https://www.pgeveryday.com/page/registration?utm_source=gc-olayus-na-en-otherreg-gcr--&amp;utm_medium=link&amp;utm_term=register&amp;utm_campaign=ao_getsat" rel="nofollow" target="_blank" title="Link https//wwwpgeverydaycom/page/registrationutm_sourcegc-olayus-na-en-otherreg-gcr--utm_mediumlinkutm_termregisterutm_campaignao_getsat">P&amp;GEveryday</a>&nbsp;and become part of the growing community where you will receive great deals, coupons and samples. As a member you will also discover loads of tips and advice.<br /><br />Offers do change, so if you don’t see any Olay coupons today, be sure to check back soon.<br /><br />Enjoy saving! question 0 1 1 create http://m.getsatisfaction.com/topics/7443782 7443782 Has my favorite Olay product been discontinued? 2017-01-31T15:48:24Z 2017-01-31T15:48:24Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira We always want to bring you the latest beauty innovations, and this sometimes means we have to say goodbye to old favorites.<br /><br />To help you find a great new Olay product, we’ve suggested some alternatives you may like to try. &nbsp;<br /><br />We’re sure you’ll find a new favorite soon!<br /><br /><u><b>Age Defying Old Favs &gt;&gt;&nbsp;</b></u><u><b>Age Defying New Finds</b></u><u><b><br /></b></u>Age Defying Mature Skin Lotion SPF 15 &gt;&gt; Age Defying Protective Renewal Lotion SPF 15<br />Age Defying Mature Skin Night Firming Cream &gt;&gt; Age Defying Anti Wrinkle Night Cream<br /><u><b><br />Complete Old Favs &gt;&gt;&nbsp;</b></u><u><b>Complete New Finds<br /></b></u>Complete Night Fortifying Cream &gt;&gt; Night of Olay Firming Cream<br /><br /><u><b>Fresh Effects Old Favs &gt;&gt;&nbsp;</b></u><u><b>Fresh Effects New Finds<br /></b></u>Fresh Effects Acne Control Scrub &gt;&gt; Fresh Effects Clear Skin Acne Hater Deep Scrub<br />Fresh Effects Lightweight Moisturizing Sunscreen SPF 15 &gt;&gt; Complete All Day Moisturizer with Sunscreen SPF 15 Normal<br />Fresh Effects Dew Over Hydrating Gel Moisturizer &gt;&gt; Active Hydrating Cream<br />Fresh Effects Shine Minimizing Cleanser &gt;&gt; Fresh Effects Exfoliating Cleanser<br />Fresh Effects Exfoliating Wet Cloths &gt;&gt; Fresh Effects Everything Off Wet Cloths<br />Foaming Face Wash Normal &gt;&gt;&nbsp;Gentle Clean Foaming Cleanser<br /><br /><u><b>ProX Old Favs &gt;&gt;&nbsp;</b></u><u><b>ProX New Finds<br /></b></u>ProX Starter Protocol &gt;&gt; ProX Intensive Wrinkle Protocol<br />ProX Tone Correcting Protocol &gt;&gt; ProX Spot Fading Treatment<br /><br /><u><b>Regenerist Old Favs &gt;&gt;&nbsp;</b></u><u><b>Regenerist New Finds<br /></b></u>Regenerist Thermal Mini Peel &gt;&gt; Regenerist Detoxifying Pore Scrub<br />Regenerist Eye Lash Duo &gt;&gt; Regenerist Eye Lifting Serum<br />Regenerist Night Resurfacing Elixir &gt;&gt; Regenerist Night Recovery Cream<br /><br /><u><b>Total Effects Old Favs &gt;&gt;&nbsp;</b></u><u><b>Total Effects New Finds<br /></b></u>Total Effects Anti-Blemish Cleanser &gt;&gt;&nbsp;Fresh Effects Clear Skin Acne Hater Deep Scrub<br />Total Effects Tone Correcting Night &gt;&gt; Total Effects Night Firming Cream<br />Total Effects Moisturizer + Serum Duo &gt;&gt; Total Effects Moisturizer + Serum Duo Fragrance Free<br />Total Effects Tone Correcting CC Cream Fair to Light &gt;&gt; Regenerist Luminous Brightening &amp; Protecting Lotion with Sunscreen SPF 15<br />Total Effects Tone Correcting CC Cream Medium to Deep &gt;&gt; Regenerist Luminous Brightening &amp; Protecting Lotion with Sunscreen SPF 15<br />Total Effects Pore Minimizing CC Cream Fair to Light &gt;&gt; Regenerist Luminous Brightening &amp; Protecting Lotion with Sunscreen SPF 15<br />Total Effects Pore Minimizing CC Cream Medium to Deep &gt;&gt; Regenerist Luminous Brightening &amp; Protecting Lotion with Sunscreen SPF 15<br />Total Effects 7-in-One Dark Circle Minimizing CC Brush &gt;&gt; Total Effects Anti-Aging Eye Treatment question 0 1 1 create http://m.getsatisfaction.com/topics/7443755 7443755 How long will my Olay cream last after it is opened? 2017-01-31T15:18:55Z 2017-01-31T15:18:55Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira When stored correctly, our Olay creams have a three-year shelf life and unopened will not deteriorate for 36 months from the date of production.<br /><br />On the packaging of our Olay products you will see an open-jar symbol. The number printed in the jar shows how long, in months, the product will keep for after it has been opened.&nbsp;<br /><br />For example, if 12M is printed in the jar symbol, you should use the product within 12 months of opening it.<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1545311/23453-1r3o5t7_inline.jpg?1485875905" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1545311/23453-1r3o5t7_inline.jpg?1485875905" /> question 0 1 1 create http://m.getsatisfaction.com/topics/7443686 7443686 What is the shelf life or expiration date of Olay skin care products? 2017-01-31T13:16:37Z 2017-01-31T13:16:37Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira There is a difference between expiration date and recommended shelf life, and you may notice that some of our Olay skin care products don't have an expiration date.<br /><br /><b>For products with an expiration date:</b><ul><li>The expiration date will be printed on the container's label and outer carton&nbsp;</li><li>If stored properly, the ingredients will provide their full benefit until the expiry date</li><li>After the expiration date the product may not be effective</li><li>You should not use the product after the expiry date</li></ul>&nbsp;<br /><b>For products without an expiration date:</b>&nbsp;<ul><li>Most unopened Olay products have a shelf life of 2-3 years from the date of manufacture</li><li>If stored longer than the recommended shelf life, perfume may dissipate or preservatives may not last and the product could become off-color<br /></li><li>If the product is beyond the shelf life, it is still safe to use; however, we recommend to replace it to ensure best performance</li></ul><br />We recommend storing Olay skin care products in a cool dry place and out of direct sunlight. If you notice the product's fragrance, color, texture, or consistency changes, it may be time to replace the product. question 0 1 1 create http://m.getsatisfaction.com/topics/7415390 7415390 Do Olay moisturizers contain microbeads? 2017-01-06T16:46:19Z 2017-01-06T16:46:19Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira We discontinued the use of plastic microbeads in our facial skin products as of September 2016. &nbsp;In fact only a small number of our facial skin care washes ever contained polyethylene (PE) (plastic) microbeads as exfoliating/scrub agents.&nbsp;<br /><br />The changes we have made involved removing the (plastic) microbeads and replacing them with Silica. Silica is like 'purified sand' and gently exfoliates the skin whilst being environmentally sustainable.&nbsp;While microbeads are completely safe for people, and part of an enjoyable product use experience, we understand there is a growing preference for us to remove this ingredient.<br /><br />The products which contained (plastic) microbeads in the past and no longer do so are listed below and started shipping into stores in September 2016:<br /><br /><ul><li>Olay Total Effects Age Defying Face wash</li><li>Olay Anti-Wrinkle Face wash</li><li>Olay Regenerist Skin Perfection Cleanser</li></ul><br />Note: Until the products that contain microbeads are out of stock in stores, both may be available on the shelves. question 0 1 1 create http://m.getsatisfaction.com/topics/7415383 7415383 What is the difference between Olay Day cream & Night cream? 2017-01-06T16:40:52Z 2017-01-06T16:40:52Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Are you wondering what the difference is between Olay day cream and night cream? Well here’s a little information to help you out:<br /><br /><a href="https://www.olay.com/en-us/skin-care-products/moisturizer/daily-moisturizer" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/skin-care-products/moisturizer/daily-moisturizer">Olay Day creams and lotions:</a><br /><ul><li>Lighter than night creams so they can be absorbed quicker</li><li>They provide a good base for make-up&nbsp;</li><li>Some of the Olay day products contain an SPF which offers protection from the sun</li></ul><br /><a href="https://www.olay.com/en-us/skin-care-products/moisturizer/night-cream" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/skin-care-products/moisturizer/night-cream">Olay Night creams:</a><br /><ul><li>Generally richer and creamier to help restore moisture lost throughout the day</li><li>Night creams don’t usually contain sun protection</li></ul><br />Check out our full range of Olay Day &amp; Night creams at <a href="http://www.olay.com" rel="nofollow">www.olay.com</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7385038 7385038 What is the difference between Olay Total Effects and Regenerist? 2016-12-12T11:11:52Z 2016-12-12T11:11:52Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Not sure of the difference between Olay creams and moisturizers and which one to use? Here’s a quick guide to help you chose the one that's right for you!<br />&nbsp;<br /><b><a href="http://www.olay.com/en-us/skin-care-products/product-lines/total-effects#viewtype:gridview/facets:/category:total-effects/page:1/sortby:popularity-desc/productsdisplayed:undefined/cwidth:3/promotilesenabled:false/pcwidth:1/cwidth:3/pscroll:" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/product-lines/total-effectsviewtypegridview/facets/categorytotal-effects/page1/sortbypopularity-desc/productsdisplayedundefined/cwidth3/promotilesenabledfalse/pcwidth1/cwidth3/pscroll">Olay Total Effects</a><br /></b><br /><ul><li>Recommended for women who want a <u>simple, streamlined skincare routine</u> with highly effective anti-aging benefits for younger looking skin.</li><li>The moisturizing vitamin &amp; mineral complex, including VitaNiacin and Pro-Vitamin B5, helps fight &nbsp;7 signs of aging, all in one great moisturizer:</li></ul><ol><li>Fine lines and wrinkles</li><li>Uneven skin tone</li><li>Pores</li><li>Uneven texture</li><li> Dryness</li><li>Loss of radiance</li><li>Loss of firmness &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ol>Here is a link to&nbsp;<a href="http://www.olay.com/en-us/skin-care-products/total-effects-daily-face-moisturizer" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/total-effects-daily-face-moisturizer">Olay Total Effects Anti-Aging Moisturizer</a>, our most popular cream within the range.<br /><br /><b><a href="http://www.olay.com/en-us/skin-care-products/product-lines/regenerist" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/product-lines/regenerist">Olay Regenerist</a></b><br /><br /><ul><li>Recommended if you are looking for <u>serious, targeted anti-aging skin care</u> that provides noticeable results from day 1.</li><li>Regenerist offers exclusive skin energizing technology that can help you look up to 10 years younger.</li><li>The luxurious-feeling moisturizing immediately softens the look of fine lines and wrinkles, while firming the look of skin with plumping hydration.</li><li>The Advanced Amino-Peptide formula helps to energize the look of skin and speed up anti-aging results by accelerating surface cell turnover.</li></ul><br />Here is a link to <a href="https://www.olay.com/en-us/skin-care-products/regenerist-micro-sculpting-cream-moisturizer" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/skin-care-products/regenerist-micro-sculpting-cream-moisturizer">Olay Regenerist Micro-Sculpting Cream Face Moisturizer</a>, our #1 selling anti-aging moisturizer.<br /><br /><b><a href="http://www.olay.com/en-us/skin-care-products/product-lines/regenerist-luminous" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/product-lines/regenerist-luminous">Olay Regenerist Luminous</a><br /><br /></b><ul><li>This powerful collection&nbsp;renews surface cells to even skin tone and reduces the appearance of dark spots and under eye circles, to help skin recover its glow in just two weeks.</li><li>These products contain the highest quality skincare ingredients available, increasing cellular turnover and repairing skin's moisture barrier.</li></ul> <br />Click here to find out&nbsp;<a href="https://www.olay.com/en-us/olay-story/compare-products" rel="nofollow" target="_blank" title="Link https//wwwolaycom/en-us/olay-story/compare-products">more about our different skincare product lines</a>. question 0 1 1 create http://m.getsatisfaction.com/topics/7385015 7385015 Do you use parabens in Olay beauty products? 2016-12-12T10:31:47Z 2016-12-12T10:31:47Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Yes, some of our Olay products contain parabens.<br /><br />It may help to know that parabens are one of the most common preservatives used in beauty products, foods and drugs, and&nbsp;are made from PHBA (para-hydrobenzoic acid), an ingredient also found naturally in numerous fruits and vegetables that are part of our everyday diet.<br /><br />While we continually research new preservative options for our products, we have found parabens to be the safest choice for the products where we continue to use them. For those products, we only use amounts within the safe ranges established by scientific and regulatory agencies.<br /><br />Click here to <a href="http://us.pg.com/our-brands/product-safety/ingredient-safety/preservatives/parabens" rel="nofollow" target="_blank" title="Link http//uspgcom/our-brands/product-safety/ingredient-safety/preservatives/parabens">learn more about parabens.</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7385008 7385008 Do Olay creams contain retinol? 2016-12-12T10:18:15Z 2016-12-12T10:18:15Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Our cosmetic products do not contain Retinol or Retin-A which is sometimes used as a prescription drug to fight acne and skin aging. <br /><br />However they do contain Pro-Retinol which is a patented Olay form of vitamin A. It will be listed in the ingredient list as Retinyl Propionate. Pro-Retinol improves the appearance of sun-damaged skin by reducing the look of fine lines, wrinkles, roughness, and blotchiness (age spots). It can be used in greater concentration than Retinol. question 0 1 1 create http://m.getsatisfaction.com/topics/7383471 7383471 How do I sign up to Olay Club? 2016-12-09T15:25:47Z 2016-12-09T15:25:47Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Simply follow this link and create your Olay profile:<br /><a href="https://www.olay.com/en-us/loginpage" rel="nofollow" target="_blank" title="Link https//wwwolaycouk/en-gb/createprofilepage">https://www.olay.com/en-us/loginpage</a><br /><br />Once signed up, get ready for skin care tips, skin care product routines, regimen advice and much more. Plus, you’ll be among the first to hear about&nbsp;new products, deals and exclusive&nbsp;giveaways.<br /><br />Welcome to the club! question 0 1 1 create http://m.getsatisfaction.com/topics/7383430 7383430 What is the difference between serum, lotion and cream facial moisturizers? 2016-12-09T14:06:13Z 2016-12-09T14:06:13Z Olay http://m.getsatisfaction.com/people/5812227 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10966740/OlayFacesqr_medium.png diego_schapira Serums are lighter weight than creams or lotions and typically have higher concentration formulas designed to penetrate quickly and deliver intense results. They can be used alone or under a cream moisturizer. Click here to find out more about our range of <a href="http://www.olay.com/en-us/skin-care-products/moisturizer/serum" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/moisturizer/serum">Olay Serums</a>.<br /><br />Lotions have a medium consistency and are often preferred for daytime use as they are easily absorbed into the skin. They can be used alone or over a serum and tend to be good for oily or combination skin. Click here to see our range of <a href="http://www.olay.com/en-us/skin-care-products/moisturizer/lightweight-lotion" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/moisturizer/lightweight-lotion">Olay Lightweight Lotions</a>.<br /><br />Creams are richer and thicker than lotions and serums. They work well for people with dry or mature skin as they add moisture and help reduce further water loss by helping the skin to maintain its natural moisture barrier. <a href="http://www.olay.com/en-us/skin-care-products/regenerist-micro-sculpting-cream-moisturizer" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/regenerist-micro-sculpting-cream-moisturizer">Olay Regenerist Micro-Sculpting Cream</a> and <a href="http://www.olay.com/en-us/skin-care-products/total-effects-daily-face-moisturizer" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/total-effects-daily-face-moisturizer">Olay Total Effects Anti-Aging Moisturizer</a> are our most popular daily creams.<br /><br />Clickhere to see our range of <a href="http://www.olay.com/en-us/skin-care-products/moisturizer/daily-moisturizer#viewtype:gridview/facets:/category:daily-moisturizer/page:1/sortby:popularity-desc/productsdisplayed:undefined/cwidth:3/promotilesenabled:false/pcwidth:1/cwidth:3/pscroll:" rel="nofollow" target="_blank" title="Link http//wwwolaycom/en-us/skin-care-products/moisturizer/daily-moisturizerviewtypegridview/facets/categorydaily-moisturizer/page1/sortbypopularity-desc/productsdisplayedundefined/cwidth3/promotilesenabledfalse/pcwidth1/cwidth3/pscroll">Olay Daily Moisturizers</a> question 0 1 1 create