http://m.getsatisfaction.com/companies/harmonicvos/topics?page=1 Topics in Harmonic VOS 1970-01-01T00:00:00Z 53 41 5 0 0 43 http://m.getsatisfaction.com/topics/7503048 7503048 How can I delete a customer version of a Multiscreen Profile? 2017-04-21T04:17:09Z 2017-04-20T23:44:31Z ccarroll http://m.getsatisfaction.com/people/9029732 https://www.gravatar.com/avatar/61e0aed88c5f7fb904eca799a4c653d5?d=identicon&s=55&r=PG ccarroll_ji6y8gl8m52ba Once I have used Lab Wizard to create a new Customer Version in a Multiscreen profile, how can I delete the version? question 1 2 1 comment http://m.getsatisfaction.com/topics/7500534 7500534 CloudLink Redundancy 2017-04-17T22:16:40Z 2017-04-17T22:16:40Z Jennifer Nguyen http://m.getsatisfaction.com/people/8771299 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10989491/Untitled_medium.jpg jennifer_nguyen_9q1jv0m5w0yvt In order to improve the robustness of your system, VOS Cloud is offering the capability to pair the CloudLinks (CL). Let's take this simple example:&nbsp;<br /><br />You already have one CL called "CL1", and now you want redundancy on it. You will need to prepare another CL. Enter your login and password. Now you can see it on the VOS Cloud GUI:<br /><br />Click on "Register/Pair":<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584066/RackMultipart20170417-55915-da1py8-Picture1_inline.png?1492466208" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584066/RackMultipart20170417-55915-da1py8-Picture1_inlinepng1492466208" /><br /><br />Select "Pair", then CL1", and then click "Save":<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584067/RackMultipart20170417-10701-1ttoku8-Picture1_inline.png?1492466242" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584067/RackMultipart20170417-10701-1ttoku8-Picture1_inlinepng1492466242" /><br /><br />&nbsp;Now both CloudLinks are paired. Under "CL1", you will see "CL1-A" and "CL1-B". Click "Save":<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584068/RackMultipart20170417-37565-14z33yu-Picture1_inline.png?1492466386" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584068/RackMultipart20170417-37565-14z33yu-Picture1_inlinepng1492466386" /><br /><br />Now, let's create a source based on the "CL1" CloudLink. Click "Create":<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584069/RackMultipart20170417-110746-dgk24w-Picture1_inline.png?1492466431" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584069/RackMultipart20170417-110746-dgk24w-Picture1_inlinepng1492466431" /><br /><br />Use this source to create a channel:<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584070/RackMultipart20170417-19145-1y9btny-Picture1_inline.png?1492466527" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584070/RackMultipart20170417-19145-1y9btny-Picture1_inlinepng1492466527" /><br /><br />The pairing of the CL is working in active/passive mode. The stream is coming from "CL1-A":<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584071/RackMultipart20170417-119045-14n1v8y-Picture1_inline.png?1492466581" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584071/RackMultipart20170417-119045-14n1v8y-Picture1_inlinepng1492466581" /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584072/RackMultipart20170417-28876-69jmiq-Picture1_inline.png?1492466600" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584072/RackMultipart20170417-28876-69jmiq-Picture1_inlinepng1492466600" /><br /><br />The switching conditions from CL-A to CL-B are:<br /><ul><li>CL-A is no longer connect to the VOS Cloud (network issue, loss of server)</li><li>Video steams are missing in front of the CL</li></ul>If one of the conditions above are met, the VOS Cloud provides an alarm on the transcoded channel:<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584073/RackMultipart20170417-10701-1idbiuu-Picture1_inline.png?1492466714" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584073/RackMultipart20170417-10701-1idbiuu-Picture1_inlinepng1492466714" /><br /><br />VOS Cloud is switching from "CL1-A" to "CL1-B" for the input, and the transcoded channel is back:<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1584074/RackMultipart20170417-51671-2kwwfw-Picture1_inline.png?1492466771" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1584074/RackMultipart20170417-51671-2kwwfw-Picture1_inlinepng1492466771" /> question 0 1 1 create http://m.getsatisfaction.com/topics/7496956 7496956 VOS Cloud/VOS 360 Win Cablefax Tech Award 2017-04-11T22:23:21Z 2017-04-11T22:23:21Z Jennifer Nguyen http://m.getsatisfaction.com/people/8771299 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10989491/Untitled_medium.jpg jennifer_nguyen_9q1jv0m5w0yvt Harmonic's VOS Cloud and VOS 360 won the Cablefax 2017 Tech Award for Best Cloud Solution. For more information regarding this accomplishment, please see <a href="http://www.cablefax.com/programming/event-recap-multiscreen-awards-breakfast" rel="nofollow" target="_blank">here</a>. idea 0 1 1 create http://m.getsatisfaction.com/topics/7061187 7061187 VOS Cloud CloudLinks - Detailed Networking Requirements 2017-03-09T19:51:50Z 2016-07-25T21:25:52Z Yaniv Ben-Soussan http://m.getsatisfaction.com/people/8158510 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10798104/yoda-06_medium.jpg yaniv_ben_soussan In addition to the "<a href="https://community.vos.tv/harmonicvos/topics/introducing-vos-cloud-cloudlinks-prerequisites-1fpnon2a0hcan" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/introducing-vos-cloud-cloudlinks-prerequisites-1fpnon2a0hcan">Introducing VOS Cloud CloudLinks - Prerequisites</a>", the following sections provide the detailed protocols/ports &amp; FQDN required for VOS Cloud connection to VOS HUB:<br /><br /> <b>1. Connections to the Internet -&nbsp;Protocol and Ports</b><br /><br /> <pre><b>Protocol Port/s Direction Usage </b>TCP 22 Inbound Support, see later for whitelist TCP 53 Outbound If an external DNS server is used TCP 443 Inbound Support, see later for whitelist TCP 443 Outbound Connect to VOS and package download UDP 53 Outbound If an external DNS server is used UDP 123 Outbound NTP to Centos Pool, local NTP server preferred UDP 44440-45439 Outbound MPEG Traffic to VOS <br /></pre> <br /><br /> <b></b>The UDP connection to VOS uses packet recover techniques so the server will send back packets to the CloudLink on the same UDP "connection." The firewall must be configured to allow this traffic.<br /><b><br />2. Harmonic Support Whitelist<br /></b><pre>50&#46;206&#46;120&#46;0/28<br />95&#46;67&#46;66&#46;56/29 202&#46;77&#46;56&#46;144/28</pre> <b>3. KMS - Customer specific</b><br /><br /><br /> <b>4. Default DNS Server (Can use your own)<br /></b><pre>8&#46;8&#46;8&#46;8<br />8&#46;8&#46;4&#46;4</pre><b>5. Default NTP Servers&nbsp;</b><b>(Can use your own)<br /></b><pre>0&#46;centos&#46;pool&#46;ntp&#46;org<br />1&#46;centos&#46;pool&#46;ntp&#46;org<br />2&#46;centos&#46;pool&#46;ntp&#46;org<br />3&#46;centos&#46;pool&#46;ntp&#46;org</pre><b>6. HTTPS Servers<br /></b><pre><a href="http://www.springframework.org" rel="nofollow" target="_blank" title="Link http//wwwspringframeworkorg">www&#46;springframework&#46;org<br /></a>api&#46;bintray&#46;com<br />harmonic&#46;force&#46;com<br />vos-ms&#46;herokuapp&#46;com</pre> question complete 2 4 1 comment http://m.getsatisfaction.com/topics/7465034 7465034 Deploying VOS Cloud on AWS - Customer Prerequsites 2017-02-27T16:52:53Z 2017-02-27T16:52:53Z Yaniv Ben-Soussan http://m.getsatisfaction.com/people/8158510 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10798104/yoda-06_medium.jpg yaniv_ben_soussan VOS Cloud is Harmonic VOS offering for on-premise customer.It support multiple cloud infrastructures and AWS (Customer's own account) isone of them.<br />In this article, we present some required preparation for the AWS account to deploy VOS Cloud.<br /><br /> <br /><br /> <a name="scroll-bookmark-3" rel="nofollow" target="_blank"></a><ol><li><a name="_Toc256000002" rel="nofollow" target="_blank" title="Link null"></a><b>Setup IAM Role &amp; Instance Profile For AWS&nbsp;</b></li></ol> VOS Cloud make use of AWS IAM role &amp; instance profile toobtain necessary permissions to operate inside a customers AWS account. It isimportant to create the IAM role &amp; instance profile before deploying VOS.<br /><br /> 1.&nbsp;&nbsp;&nbsp;&nbsp; Install <a href="http://docs.aws.amazon.com/cli/latest/userguide/installing.html" rel="nofollow" target="_blank" title="Link http//docsawsamazoncom/cli/latest/userguide/installinghtml">AWS CLI</a>on Linux/MacOS<br /><br /> 2.&nbsp;&nbsp;&nbsp;&nbsp; Configure <a href="http://docs.aws.amazon.com/cli/latest/userguide/cli-chap-getting-started.html#cli-using-examples" rel="nofollow" target="_blank" title="Link http//docsawsamazoncom/cli/latest/userguide/cli-chap-getting-startedhtmlcli-using-examples">AWSCLI with proper credential</a><br /><br /> 3.&nbsp;&nbsp;&nbsp;&nbsp; Obtain <a href="http://hsvn/viewvc/repo/NGDE/vos_aws_account_preconfigure/trunk/vos_aws_account_preconfigure/create_vos_iam_role_and_instance_profile.sh?view=co" rel="nofollow" target="_blank" title="Link http//hsvn/viewvc/repo/NGDE/vos_aws_account_preconfigure/trunk/vos_aws_account_preconfigure/create_vos_iam_role_and_instance_profileshviewco">create_vos_iam_role_and_instance_profile.sh</a>from Harmonic<br /><br /> 4.&nbsp;&nbsp;&nbsp;&nbsp; Execute the script to create VOS role &amp; instance profile<br /><br /> <pre>[customer@workstation ~]# &#46;/create_vos_iam_role_and_instance_profile&#46;sh</pre> <a name="scroll-bookmark-5" rel="nofollow" target="_blank"></a><br /><a name="_Toc256000003" rel="nofollow" target="_blank" title="Link null"></a><b>2. Accept CentOS Image License Agreement at EC2&nbsp;</b><br /> VOS AMI is based from official CentOS 7 image published onAWS EC2. Before a customer can use the VOS AMI, they must accept the EULA fromCentOS (If they have not already used a CentOS image before).<br />To do so, the customer will need to log into their AWS account, and then go tothe following link and choose the appropriate EC2 region which they are goingto launch VOS, and follow the on-screen instruction:<br /><br /> ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CentOS 7 AMI - <a href="https://aws.amazon.com/marketplace/pp/B00O7WM7QW" rel="nofollow" target="_blank" title="Link https//awsamazoncom/marketplace/pp/B00O7WM7QW">https://aws.amazon.com/marketplace/pp/B00O7WM7QW</a><br /><br /> <a name="scroll-bookmark-6" rel="nofollow" target="_blank"></a> <b>3.&nbsp;Update EC2 limits</b><br /><br /> AWS EC2 impose limits on various resources to preventaccidental overuse. However the default limits may not be sufficient to deployVOS on a customer's AWS account.<br />So customers should be advised to update the following EC2 limit accordingly (<b>Note:</b> These limits are per region, socustomers will need to update the limit in each region they are going to deployVOS):<br /><br /> ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Running On-Demand EC2instances<br /><br /> ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;EC2-VPC Elastic IPs<br /><br /> ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Network interfaces<br /><br /> <a name="scroll-bookmark-7" rel="nofollow" target="_blank"></a> <u><br /></u><b>4.&nbsp;Create EC2 Key Pair For VOS</b><br /><br /> A EC2 key pair is needed during VOS deployment, the key paircan be used to gain remote access into EC2 instances of VOS.<br />Please advise customer to create a EC2 key pair for VOS use in the appropriateregion, and if possible share the PEM with Harmonic (In case further troubleshooting is needed). This key pair name is one of the parameters required whendeploying VOS with the CloudFormation.<br /><br /> question 0 1 1 create http://m.getsatisfaction.com/topics/7369771 7369771 Introducing VOS 360 CloudLinks - Prerequisites 2017-02-22T01:09:02Z 2016-12-02T23:30:20Z Jennifer Nguyen http://m.getsatisfaction.com/people/8771299 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10989491/Untitled_medium.jpg jennifer_nguyen_9q1jv0m5w0yvt In order to deploy CloudLinks for VOS 360, please see below:<br /><b><br />Prerequisites:</b><br /><b><br /></b><b>1. CloudLink host&nbsp;hardware&nbsp;specifications:<br /></b><br />Option 1: <br /><ul><li>For up to 600Mbps and 30 channels egress</li><li>CPU version: E5-2697 v3 or above</li><li>Memory: 64 GB or more</li><li>Network interfaces: 1 as a minimum (2 maximum)&nbsp;</li></ul>Option 2: <br /><ul><li>For up to 1Gbps and 45 channels egress&nbsp;</li><li>CPU version: E5-2697 v4 or above</li><li>Memory: 256 GB or more</li><li>Network interfaces: 1 as a minimum (2 maximum)&nbsp;</li></ul><br /><b>2. Ensure the following configuration for your internal network:</b><br /><br />In order to acquire the sources, the CloudLink needs to reside in a zone in which it has access to Live IP feeds. The&nbsp;CloudLink will either be joining Multicast feeds using the IGMP protocol (join), or&nbsp;receiving Unicast feeds of the sources. In either case, feeds should be in an&nbsp;SPTS form (Single Program Transport Streams) and /&nbsp;or MPTS (Multi Program Transport Streams)&nbsp;wrapped in MPEG2TS and carried over UDP.<br /><b><br /></b><br /><b>3. Ensure the following configuration for your external network:</b><br /><br />For the&nbsp;CloudLink&nbsp;to contribute the content to VOS 360&nbsp;infrastructure for processing, the&nbsp;CloudLink&nbsp;needs to be able to make outbound connection to&nbsp;the internet, which allows the&nbsp;CloudLink&nbsp;to register and send live video content&nbsp;to your own private and secure VOS environment. You can find the outbound connection requirements <a href="https://community.vos.tv/harmonicvos/topics/outbound-networking-requirements-for-vos-cloudlinks" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/outbound-networking-requirements-for-vos-cloudlinks">HERE</a>.<br /><br />The contribution feeds must use HTTPS and UDP. For UDP, the&nbsp;CloudLink expects to receive return packets from the same IP and port that it sent packets to for error recovery purposes. <br /><br />For the&nbsp;CloudLink to contribute the content over the public network, the upload bandwidth from the site harboring the sources should be able to contain the aggregated lineup bitrates. For example, if you are uploading two channels at 5 Mbps each, make sure that your upload&nbsp;bandwidth is 10.5 Mbps.<br /><br />The upload bandwidth must be negotiated with your local ISP (Internet Service Provider).<br /><br />For both CentOS and Windows network environments, a DHCP server is required to allocate IP addresses for the single or multiple interfaces used by the&nbsp;CloudLink software.&nbsp;<br /><b><br /></b><br /><b>4. Ensure that your operating system environment is prepared for VOS CloudLink</b>&nbsp;<b>OVA VM:</b><br /><br />The VOS CloudLink software arrives as an OVA container. As such, it can be introduced to any operating system (Windows, Linux, or Mac OSX) that can host a virtualization application.&nbsp;<br /><b><br /></b><br /><b>5. After installing your operating system of choice to the hardware / appliance host, ensure that you install the proper virtualization package for the&nbsp;CloudLink&nbsp;OVA VM:<br /></b><br />Installing on VMware EXSI:&nbsp;<br /><ul type="circle"><li><a href="https://community.vos.tv/harmonicvos/topics/starting-vos360-uplink-ova-vm-image-on-vmware-esxi" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/starting-vos360-uplink-ova-vm-image-on-vmware-esxi">https://community.vos.tv/harmonicvos/topics/starting-vos360-uplink-ova-vm-image-on-vmware-esxi</a></li></ul>Installing on&nbsp;VirtualBox:<ul type="circle"><li>Download and install VirtualBox 5 as the virtualization application to host the&nbsp;CloudLink OVA VM from:<br /><u><a href="https://www.virtualbox.org/wiki/Downloads" rel="nofollow" target="_blank" title="Link https//wwwvirtualboxorg/wiki/Downloads">https://www.virtualbox.org/wiki/Downloads</a></u></li><li>Follow&nbsp;the&nbsp;installation instructions for your OS&nbsp;at:<br /><u><a href="https://www.virtualbox.org/manual/ch02.html" rel="nofollow" target="_blank" title="Link https//wwwvirtualboxorg/manual/ch02html"></a></u><u><code></code></u><u><a href="https://www.virtualbox.org/manual/ch02.html" rel="nofollow" target="_blank" title="Link https//wwwvirtualboxorg/manual/ch02html">https://www.virtualbox.org/manual/ch02.html</a></u></li></ul><ul type="disc"></ul><br /><b>6. Log in to the VOS Hub&nbsp;(<a href="https://www.vos.tv" rel="nofollow" target="_blank" title="Link https//wwwvostv">https://www.vos.tv</a>) with your Harmonic ID, and download the VOS CloudLink&nbsp;O</b><b>VA VM to the hardware / appliance host.&nbsp;</b> question complete 4 3 2 comment http://m.getsatisfaction.com/topics/7449898 7449898 Introduction to VOS CloudLinks 2017-02-08T00:06:27Z 2017-02-08T00:06:27Z Jennifer Nguyen http://m.getsatisfaction.com/people/8771299 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10989491/Untitled_medium.jpg jennifer_nguyen_9q1jv0m5w0yvt VOS Cloud is a cloud-native application provided by Harmonic. This application is installed<br />and running on the customer’s virtualized infrastructure. This infrastructure must<br />rely on:<br /><br /><ul><li>OpenStack Cloud Manager</li><li>KVM/Xen hypervisor<br /></li></ul><br />The VOS Cloud architecture and configuration has been<br />designed in order to be agnostic to the underling infrastructure and deployment environment. <br /><br /> The underlining environment takes care of:<br /><br /> <ul><li>Networking – including internal &amp; external to the Cloud</li><li>Hardware provisioning</li><li>Monitoring&nbsp;</li><li>Components availability<br /></li></ul>So, how is it possible to bridge the legacy networking to cloud-friendly networking?<br /><br /><u><b>What is CloudLink?<br /></b></u>CloudLink is the bridge between the legacy networking and the cloud-friendly environment. When receiving a multicast stream over UDP, it must convert to unicast UDP with deep packet recovery and FEC in order to be ingested by the Cloud environment.<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1549418/6269-u143qj_inline.png?1486599420" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1549418/6269-u143qj_inlinepng1486599420" /><br /> <br /><br /> The following figure provides a high level view of an IPTV system, the ingest and transmission of the transcoded stream are performed in 5 steps:<br /><br /><ol><li>Ingest unicast/multicast streams from CloudLink</li><li>CloudLink is securely &amp; robustly sending thevideo stream to VOS Cloud</li><li>VOS cloud is transcoding the video service</li><li>Egress&nbsp;(securely &amp; robustly) unicast/multicastvideo stream from the VOS Cloud</li><li>CloudLink is sending the video stream to the legacy network</li></ol><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1549422/6269-15h126d_inline.png?1486599815" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1549422/6269-15h126d_inlinepng1486599815" /><br /><br />In the following figure, we describe the high level view of an OTT system, the ingest and transmission of the transcoded streams are performed in 4 steps:<br /><br /><ol><li>Ingest unicast/multicast streams from CloudLink</li><li>CloudLink is securely &amp; robustly sending thevideo stream to VOS Cloud</li><li>VOS Cloud is transcoding the OTT channel</li><li>VOS Cloud is sending the video stream to the CDN&nbsp;</li></ol><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1549423/6269-1ty0stm_inline.png?1486599829" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1549423/6269-1ty0stm_inlinepng1486599829" /><br /><br />In a nutshell, CloudLink provides the following features:<br /><br /><ul><li>Ingest unicast/multicast streams VOS Cloud</li><li>Egress unicast/multicast from the VOS Cloud</li><li>Send it to VOS Cloud with&nbsp;deep Packet recovery and FEC</li><li>Redundancy feature</li><li>IGMPv3</li><li>SSM (Source-Specific Multicast<i>)</i> <br /><br /> </li></ul><b><u>How to Operate CloudLink?<br /></u></b><i></i>CloudLink is purely a software solution provided by Harmonic. It can run on any Operating system: Linux, MacOSx and Windows. <br /><br /> It is delivered as a virtual machine that can run on:<br /><br /><ul><li>OpenStack</li><li>VMware ESXI</li><li>Oracle Virtual Box&nbsp;</li></ul>More information on CloudLink required specifications can be found below:<br /><br /><ul><li><a rel="nofollow" target="_blank" title="Link VOS Cloud CloudLinks - Detailed Networking Requirements">VOS Cloud CloudLinks - Detailed Networking Requirements</a></li><li><a href="https://community.vos.tv/harmonicvos/topics/introducing-vos-cloud-cloudlinks-prerequisites-1fpnon2a0hcan" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/introducing-vos-cloud-cloudlinks-prerequisites-1fpnon2a0hcan">Introducing VOS Cloud CloudLinks - Prerequisites</a></li></ul><ul><li><a href="https://community.vos.tv/harmonicvos/topics/outbound-networking-requirements-for-vos-cloudlinks" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/outbound-networking-requirements-for-vos-cloudlinks">VOS 360 CloudLinks - Detailed Networking Requirements&nbsp;</a></li><li><a href="https://community.vos.tv/harmonicvos/topics/introducing-vos-cloud-cloudlinks-prerequisites" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/introducing-vos-cloud-cloudlinks-prerequisites">Introducing VOS 360 CloudLinks - Prerequisites</a></li></ul>For both CentOS and Windows network environments, a DHCP server is required to allocate IP addresses for the single or multiple interfaces used by the CloudLink software.<br /><br />Due to the multicast management, the CloudLink must be outside the OpenStack environment. When the CloudLink is up and running, you need to fill the Harmonic ID and password:<br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1548895/RackMultipart20170207-60892-1e05f8g-3_inline.png?1486511708" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1548895/RackMultipart20170207-60892-1e05f8g-3_inlinepng1486511708" /><br /><br /> After filling the HarmonicID and password, choose your runtime:<br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1548896/RackMultipart20170207-131062-1frv6fv-4_inline.png?1486511732" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1548896/RackMultipart20170207-131062-1frv6fv-4_inlinepng1486511732" /><br /><br /> Then, you can access the CloudLink UI:<br /><br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1548898/RackMultipart20170207-127475-1kw9n1y-5_inline.png?1486511763" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1548898/RackMultipart20170207-127475-1kw9n1y-5_inlinepng1486511763" /><br /><br /> Now, you can check if your CloudLink is available in your&nbsp;VOS runtime:<br /><br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1548899/RackMultipart20170207-113432-b5r9aq-6_inline.png?1486511798" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1548899/RackMultipart20170207-113432-b5r9aq-6_inlinepng1486511798" /><br /><br /> Register your CloudLink. If you select pair, you will achieve 1+1 redundancy.<br /><br /> Now, you can create a source in the VOS Cloud runtime using CloudLink:<br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1548901/RackMultipart20170207-5456-1jp7ewu-7_inline.png?1486511877" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1548901/RackMultipart20170207-5456-1jp7ewu-7_inlinepng1486511877" /><br /><br /> Please note that the IP address/port and source that you are configuring is the information in the input of the CloudLink (legacy multicast network).<br /><br /><br /> By building CloudLink, Harmonic is bridging legacy networking to cloud environment.&nbsp;CloudLink allows Harmonic customers to:<br /><br /> <ul><li>Ingest unicast/multicast streams to VOS Cloud</li><li>Egress unicast/multicast from the VOS Cloud</li><li>Reliably &amp; robustly sending &amp; receiving video streams with deep error recovery and FEC</li><li>1+1 Redundancy capability <br /><br /> </li></ul> <br /><br /> <br /><br /> <br /><br /> <br /><br /> <br /><br /> <br /><br /> <br /><br /> <br /><br /> <br /><br /> <br /><br /> question 0 1 1 create http://m.getsatisfaction.com/topics/7431226 7431226 Alarm List in VOS Runtime 2017-01-27T06:21:22Z 2017-01-27T06:21:22Z Jennifer Nguyen http://m.getsatisfaction.com/people/8771299 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10989491/Untitled_medium.jpg jennifer_nguyen_9q1jv0m5w0yvt Alarms are triggered when there is a failure in the VOS Runtime. These are visible under the Notifications App in the runtime. See below for all the events, their meaning, and what had triggered the alarm:<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1543098/RackMultipart20170127-97557-1a1c8a6-Untitled_inline.jpg?1485496749" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1543098/RackMultipart20170127-97557-1a1c8a6-Untitled_inlinejpg1485496749" /><br /><br />Listed below are rare events for Harmonic internal use, and only listed for visibility for our DevOps team to take action:<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1543101/RackMultipart20170127-38418-ch1b7k-1_inline.jpg?1485497801" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1543101/RackMultipart20170127-38418-ch1b7k-1_inlinejpg1485497801" /> question 0 1 1 create http://m.getsatisfaction.com/topics/7426513 7426513 Introducing VOS Cloud CloudLinks - Prerequisites 2017-01-20T23:25:05Z 2017-01-20T23:25:05Z Jennifer Nguyen http://m.getsatisfaction.com/people/8771299 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10989491/Untitled_medium.jpg jennifer_nguyen_9q1jv0m5w0yvt In order to deploy CloudLinks for VOS Cloud, please see below:<br /><b><br />Prerequisites:</b><br /><b><br /></b><b>1. CloudLink host&nbsp;hardware&nbsp;specifications:<br /></b><br />Option 1:&nbsp;<br /><ul><li>For up to 600Mbps and 30 channels egress</li><li>CPU version: E5-2697 v3 or above</li><li>Memory: 64 GB or more</li><li>Network interfaces: 1 as a minimum (2 maximum)&nbsp;</li></ul>Option 2:&nbsp;<br /><ul><li>For up to 1Gbps and 45 channels egress&nbsp;</li><li>CPU version: E5-2697 v4 or above</li><li>Memory: 256 GB or more</li><li>Network interfaces: 1 as a minimum (2 maximum)&nbsp;</li></ul><br /><b>2. Ensure the following configuration for your internal network:</b><br /><br />In order to acquire the sources, the CloudLink needs to reside in a zone in which it has access to Live IP feeds. The&nbsp;CloudLink will either be joining Multicast feeds using the IGMP protocol (join), or&nbsp;receiving Unicast feeds of the sources. In either case, feeds should be in an&nbsp;SPTS form (Single Program Transport Streams) and /&nbsp;or MPTS (Multi Program Transport Streams)&nbsp;wrapped in MPEG2TS and carried over UDP.<br /><b><br /></b><br /><b>3. Ensure the following configuration for your external network:</b><br /><br />For the&nbsp;CloudLink&nbsp;to contribute the content to VOS Cloud&nbsp;infrastructure for processing, the&nbsp;CloudLink&nbsp;needs to be able to make outbound connection to&nbsp;the internet, which allows the&nbsp;CloudLink&nbsp;to register and send live video content&nbsp;to your own private and secure VOS environment. You can find the outbound connection requirements&nbsp;<a href="https://community.vos.tv/harmonicvos/topics/outbound-networking-requirements-for-vos-cloud" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/outbound-networking-requirements-for-vos-cloudlinks">HERE</a>.<br /><br />The contribution feeds must use HTTPS and UDP. For UDP, the&nbsp;CloudLink expects to receive return packets from the same IP and port that it sent packets to for error recovery purposes.&nbsp;<br /><br />For the&nbsp;CloudLink to contribute the content over the public network, the upload bandwidth from the site harboring the sources should be able to contain the aggregated lineup bitrates. For example, if you are uploading two channels at 5 Mbps each, make sure that your upload&nbsp;bandwidth is 10.5 Mbps.<br /><br />The upload bandwidth must be negotiated with your local ISP (Internet Service Provider).<br /><br />For both CentOS and Windows network environments, a DHCP server is required to allocate IP addresses for the single or multiple interfaces used by the&nbsp;CloudLink software.&nbsp;<br /><b><br /></b><br /><b>4. Ensure that your operating system environment is prepared for VOS CloudLink</b>&nbsp;<b>OVA VM:</b><br /><br />The VOS CloudLink software arrives as an OVA container. As such, it can be introduced to any operating system (Windows, Linux, or Mac OSX) that can host a virtualization application.&nbsp;<br /><b><br /></b><br /><b>5. After installing your operating system of choice to the hardware / appliance host, ensure that you install the proper virtualization package for the&nbsp;CloudLink&nbsp;OVA VM:<br /></b><br />Installing on VMware EXSi:&nbsp;<br /><ul type="circle"><li><a href="https://community.vos.tv/harmonicvos/topics/starting-vos360-uplink-ova-vm-image-on-vmware-esxi" rel="nofollow" target="_blank" title="Link https//communityvostv/harmonicvos/topics/starting-vos360-uplink-ova-vm-image-on-vmware-esxi">https://community.vos.tv/harmonicvos/topics/starting-vos360-uplink-ova-vm-image-on-vmware-esxi</a></li></ul>Installing on&nbsp;VirtualBox:<ul type="circle"><li>Download and install VirtualBox 5 as the virtualization application to host the&nbsp;CloudLink OVA VM from:<br /><u><a href="https://www.virtualbox.org/wiki/Downloads" rel="nofollow" target="_blank" title="Link https//wwwvirtualboxorg/wiki/Downloads">https://www.virtualbox.org/wiki/Downloads</a></u></li><li>Follow&nbsp;the&nbsp;installation instructions for your OS&nbsp;at:<br /><u><a href="https://www.virtualbox.org/manual/ch02.html" rel="nofollow" target="_blank" title="Link https//wwwvirtualboxorg/manual/ch02html"></a></u><u><code></code></u><u><a href="https://www.virtualbox.org/manual/ch02.html" rel="nofollow" target="_blank" title="Link https//wwwvirtualboxorg/manual/ch02html">https://www.virtualbox.org/manual/ch02.html</a></u></li></ul><ul type="disc"></ul><br /><b>6. Log in to the VOS Hub&nbsp;(<a href="https://www.vos.tv/" rel="nofollow" target="_blank" title="Link https//wwwvostv">https://www.vos.tv</a>) with your Harmonic ID, and download the VOS CloudLink&nbsp;O</b><b>VA VM to the hardware / appliance host.&nbsp;</b> question 0 1 1 create http://m.getsatisfaction.com/topics/7425006 7425006 Show multiple VOS 360 and VOS Cloud runtime instances in Hub 2017-01-20T03:01:00Z 2017-01-19T03:41:56Z Ofer Aharon http://m.getsatisfaction.com/people/7935802 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10943551/99489_medium.png ofer_aharon I'm operating both VOS Cloud and VOS 360 instances but in the hub can only see the VOS 360 runtimes idea active 4 2 1 comment http://m.getsatisfaction.com/topics/7414839 7414839 VOS Cloud Media Processing Platform won a Product Innovation Award from TV Technology! 2017-01-05T22:07:57Z 2017-01-05T22:07:57Z Ofer Aharon http://m.getsatisfaction.com/people/7935802 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10943551/99489_medium.png ofer_aharon Great news today: our VOS Cloud Media Processing Platform won a Product Innovation Award from TV Technology! If you don't know VOS Cloud yet, check it out here: <a href="https://lnkd.in/dssrRYF" rel="nofollow" target="_blank" title="Link: https://lnkd.in/dssrRYF">https://lnkd.in/dssrRYF</a> update 0 1 2 create http://m.getsatisfaction.com/topics/7367992 7367992 Is inband TTML support in the roadmap for DASH? 2016-12-06T19:24:10Z 2016-11-30T19:54:57Z Wil Macaulay http://m.getsatisfaction.com/people/8789089 https://www.gravatar.com/avatar/7e99ef9dda11e10a9206e54c57927878?d=identicon&s=55&r=PG wil_macaulay DASH packaging currently supports WebVTT for subtitles, which is supported by Shaka and Exoplayer, but some of the other DASH enabled players (smart TVs etc) only support TTML in mp4 envelopes. Is this form of subtitling in the roadmap for VoS? idea pending 1 2 1 comment http://m.getsatisfaction.com/topics/7345732 7345732 Starting a Support Conversation in VOS Hub 2016-10-30T06:29:29Z 2016-10-30T06:29:29Z Ofer Aharon http://m.getsatisfaction.com/people/7935802 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10943551/99489_medium.png ofer_aharon Our Operation team is available to provide immediate response 24/7<br />Here is how to initiate a conversation with the team.<br /><br /><div class="video-container"><iframe src="https://fast.wistia.net/embed/iframe/tfbpkzp98v"></iframe></div> question complete 0 1 1 create http://m.getsatisfaction.com/topics/7325700 7325700 Harmonic VOS 360 Cloud Service Receives Prestigious IABM Design & Innovation Award at IBC2016 2016-10-05T06:32:09Z 2016-10-05T06:32:09Z Yaniv Ben-Soussan http://m.getsatisfaction.com/people/8158510 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10798104/yoda-06_medium.jpg yaniv_ben_soussan Wednesday, September 21, 2016&nbsp;<br /><br /> SAN JOSE, Calif.&nbsp;—&nbsp;Sept. 21, 2016&nbsp;— Harmonic (NASDAQ: HLIT), the worldwide leader in video delivery infrastructure, today announced that its new VOSTM 360 cloud media processing service captured the prestigious IABM Award for Design &amp; Innovation during IBC2016, Europe’s largest event for the broadcast industry. The awards recognize exciting new products, services and projects that offer significant solutions or new opportunities to the broadcast industry.<br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1493018/9353-1u2y2pq_inline.png?1475649109" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1493018/9353-1u2y2pq_inlinepng1475649109" /><br /><br /><br /> “We are honored to accept this significant industry award recognizing Harmonic for its contribution in optimizing video production and delivery,” said Bart Spriester, senior vice president, video products at Harmonic. “The VOS 360 cloud media processing service is just the latest addition to our portfolio of comprehensive solutions that help customers and business partners cost-effectively deploy traditional television and next-generation multiscreen services with exceptional video quality. This award further showcases our commitment to creating innovative solutions that move our industry forward.”<br /><br /> Presented at the IBC exhibition in Amsterdam each year, the IABM Design &amp; Innovation Awards are some of the most comprehensive and competitive technology awards around the world, with entries assessed by a panel of 40 independent, expert judges. Harmonic’s VOS 360 cloud media processing service (<a href="https://www.vos.tv/vos360" rel="nofollow" target="_blank">www.vos360.tv</a>) was given the IABM Award for Design &amp; Innovation in the services category due in part to its native cloud-based approach, which is fundamentally changing video production and delivery for live and VOD content.<br /><br /> “Periods of major change and disruption in the industry stimulate some of the most exciting and innovative developments, with new generation solutions for a wider range of broadcast and media activities,” said John Ive, IABM director of technology and strategic insight, and chair of the awards judging panel. “This award recognizes the value of Harmonic’s VOS 360 to broadcasters and other service providers as they evolve their business models to keep ahead of rapidly changing media consumption habits.”<br /><br /> By providing operators with a software-as-a-service (SaaS) solution hosted in the public cloud and maintained and monitored by Harmonic, VOS 360 allows customers and business partners to launch revenue-generating, broadcast-quality OTT services in minutes instead of months with reduced capex and Harmonic’s industry-leading video quality. update 0 1 1 create http://m.getsatisfaction.com/topics/7319148 7319148 Getting and Managing OAuth Tokens for Third Party API Integrations 2016-09-27T00:35:50Z 2016-09-27T00:35:50Z Moore http://m.getsatisfaction.com/people/7955269 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10813313/ScreenShot2016-05-02at2.11.42PM_medium.png moore_macauley <b>In this article we explain how to get and manage OAuth Token from the VOS Developer APIs. These tokens can be use by 3rd party application to integrate advanced functionality like I-Frames from the VOS UI.<br /><br />1. Registering a new Application<br /></b><br />Use VOS Developer REST APIs,and Expand "<i>Client Apps</i>":&nbsp;<br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1489296/12826-1y0tno7_inline.png?1474935640" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1489296/12826-1y0tno7_inlinepng1474935640" /><br /><br /> You will see these calls, click "<i>Post</i>":<br /><br /> <strong><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1489297/8668-1gc7mjo_inline.png?1474935714" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1489297/8668-1gc7mjo_inlinepng1474935714" /></strong><br /><br /> In the expanded area click "<i>ModelSchema</i>" to fill in the "<i>redirect_uri</i>" for your application, and then click "<i>Try it out</i>"<strong>&nbsp;</strong>to perform the action:<strong><br /></strong><br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1489299/8670-1jdvg64_inline.png?1474935889" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1489299/8670-1jdvg64_inlinepng1474935889" /><br /><br /> After successful POST in the response body, you will see (actual values will be different):<br /><br /><br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1489300/8670-1yohbqx_inline.png?1474935957" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1489300/8670-1yohbqx_inlinepng1474935957" /><br /><br /> The fields <strong>client_id</strong>,<strong>&nbsp;client_secret </strong>and<strong> redirect_uri&nbsp;</strong>will be used later for authentication.<br /><br /> Please be sure to save the&nbsp;<strong>client_secret,&nbsp;</strong>because it is not possible to retrieve it later. If you lose it you will need to register a new application, remember to delete your old <b>client_id.</b><br /><br /> Now you have successfully registered new application.<br /><br /> <br /><br /> <strong>2. Obtain Access Token</strong><br /><br /> <ul><li>Open your favorite http-client.</li><li>Insert actual values you received when registering your application and perform <strong>GET </strong>request on</li></ul><blockquote>server_address/oauth/authorize?client_id=client_id_value&amp;response_type=code&amp;redirect_uri=redirect_uri_value<br /></blockquote> <b>For Example</b><br /><br /> <ul><li><b></b>The response should be a URL redirect (response code-302 Found) with the Location header set to:</li></ul><blockquote>Location:localhost:8086/oauth/string?code=f7ZPOY</blockquote><ul><li>You&nbsp;should retrieve <strong>code</strong> query-param, which in our case is <strong>code=</strong><strong>f7ZPOY&nbsp;</strong>Using code parameter, you will perform <strong>POST&nbsp;</strong>request with headers set:</li></ul><blockquote>POSTserver_address/oauth/tokenHTTP/1.1<br />Authorization:Basicbase64encode(client_id:client_secret)<br />Content-Type:application/x-www-form-urlencoded</blockquote><ul><li>Where&nbsp;base64encode is Base64 encoding of&nbsp;<em>client_id:client_secret</em> you can use&nbsp;<a href="https://www.base64encode.org/" rel="nofollow" target="_blank" title="Link https//wwwbase64encodeorg/">online service</a>&nbsp;to encode.&nbsp;In our example it is:</li></ul><blockquote>base64encode(client_id:client_secret)=base64encode(0d3de095-c991-48a1-8111-ad12a81e6b6d:a437cca6e49e367d08a6d6c13a01c0b7)=MGQzZGUwOTUtYzk5MS00OGExLTgxMTEtYWQxMmE4MWU2YjZkOmE0MzdjY2E2ZTQ5ZTM2N2QwOGE2ZDZjMTNhMDFjMGI3</blockquote><ul><li>Fill in the&nbsp;body of POST request using your <strong>code&nbsp;</strong>and <strong>redirect_uri</strong> values:</li></ul><blockquote>code=f7ZPOY&amp;redirect_uri=string&amp;grant_type=authorization_code</blockquote><ul><li>The overall setting should look like this:</li></ul> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1489620/8666-1t14v2p_inline.png?1474999034" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1489620/8666-1t14v2p_inlinepng1474999034" /><br /><br /><br /> <ul><li>The request should return JASON response:</li></ul><blockquote>"access_token":"a5c46ee5-23c6-4e01-a63a-3c89527fa4c7",<br />"token_type":"bearer",<br />"refresh_token":"b1ff8219-bd46-4754-abf7-6ebe070f5a7a",<br />"expires_in":43199,<br />"scope":"trust"&nbsp;</blockquote><ul><li>Now you can&nbsp;access to protected resources with <strong>access_token</strong>&nbsp;you have just got using&nbsp;HTTPHeader:</li></ul><blockquote>Authorization:Bearer a5c46ee5-23c6-4e01-a63a-3c89527fa4c7</blockquote><span><br />Enjoy...</span> question vos_api vos_api complete 0 1 1 create