http://m.getsatisfaction.com/companies/ion_audio/topics?page=1 Topics in Ion Audio 1970-01-01T00:00:00Z 3343 1970 29 1332 0 24 http://m.getsatisfaction.com/topics/7576516 7576516 Party starter issue 2019-05-20T19:50:17Z 2017-08-18T19:44:04Z Vince Bromley http://m.getsatisfaction.com/people/9246058 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11126733/photo_medium.jpg vince_bromley When I went to charge my speaker with a wireless charger, it only showed a blue light, I tried turning it on and it did nothing, I tried charging it (wall charger) it did nothing. Just a blue light. <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1637890/RackMultipart20170818-130324-1gptzhh-20170818_144119_inline.jpg?1503085326" /> problem active 2 4 2 comment http://m.getsatisfaction.com/topics/7764028 7764028 Job Rocker Max - cannot turn on bluetooth... 2019-05-03T03:41:23Z 2018-07-14T11:11:32Z Andrew Sanchez http://m.getsatisfaction.com/people/9725906 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11298765/photo_medium.jpg andrew_sanchez_c77eav9unj7h6 The speaker is less than 3 months old & bluetooth won't turn on. tried disconnecting power, battery to reset. But no amount of pushing the button, cycling through radio, auxilliary, I cannot get bluetooth symbol to turn on or connect to speaker. <br /><br /> Please help! problem active 4 3 1 comment bluetooth pairing http://m.getsatisfaction.com/topics/7881019 7881019 I just replaced the battery due to not charging. Ion sent a new battery and I still have the same problem. Any help would be appreciated 2019-05-01T13:33:12Z 2019-05-01T03:12:18Z Sherri Harris http://m.getsatisfaction.com/people/10020770 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11409462/photo_medium.jpgsz400 sherri_harris_1y3miw9v3gp56 problem 1 2 1 comment http://m.getsatisfaction.com/topics/7877229 7877229 EZ Vinyl Quitting mid record 2019-04-22T15:37:55Z 2019-04-18T14:07:32Z Sabina Havkins http://m.getsatisfaction.com/people/10007631 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11405158/photo_medium.jpgsz400 sabina_havkins_jzcfq7zy8tk0i I cannot get the EZ converter to record the whole album . It quits unexpectantly mid recording Then there is a message that it will be reported to Apple. This started when I got Mojave. It doesn't matter if I have the "automatically split into tracks " button on or off. It also does it with the tape converter. I have installed the latest software twice and still no fix. Very frustrating. I don't want to use Audacity. software ...too complicated. problem 1 2 1 comment converter, quitting, unexpectantly http://m.getsatisfaction.com/topics/6837510 6837510 The Block Rocker AM/FM radio isn't working on my iPA76C 2019-04-17T18:26:31Z 2015-11-16T21:29:54Z Lori http://m.getsatisfaction.com/people/7871402 https://www.gravatar.com/avatar/92d1f75651cd5fea8d799b6d981318e9?d=identicon&s=55&r=PG lori_7564798 Just turned on our Block rocker and the AM/FM won't work. Purchased new in September from Costco. It is on and plugged in. Mic works, Bluetooth connected to iPhone works. Please respond. Guessing the tuner is out. problem active 15 9 5 comment http://m.getsatisfaction.com/topics/7421608 7421608 Job Rocker Plus Bluetooth not turning on 2019-04-12T22:57:39Z 2017-01-14T19:52:39Z Gareth Tyrnauer http://m.getsatisfaction.com/people/8893519 https://www.gravatar.com/avatar/c5e1b22dc60eff455afa283efa9b3c9c?d=identicon&s=55&r=PG gareth_tyrnauer light for blue tooth not coming on. Not pairing..... problem active 2 3 2 comment http://m.getsatisfaction.com/topics/7531008 7531008 My Bluetooth button does not work on my Block Rocker iPA76C 2019-04-08T03:40:13Z 2017-06-03T13:24:05Z Jared Mellinger http://m.getsatisfaction.com/people/9125020 https://www.gravatar.com/avatar/765d18e21946d3af292205f0546abcb8?d=identicon&s=55&r=PG jared_mellinger The Bluetooth button does not work anymore on my Block Rocker iPA76C. I'm not able to pair anything to it. It is basically a radio right now. problem active 7 5 6 comment bluetooth pairing http://m.getsatisfaction.com/topics/7868680 7868680 Tailgate flash won't charge 2019-03-27T12:40:37Z 2019-03-26T23:20:27Z Siope T. Finau http://m.getsatisfaction.com/people/9986017 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11397185/photo_medium.jpgsz400 siope_t_finau Well I don't know what to do... question 1 2 1 comment http://m.getsatisfaction.com/topics/7407072 7407072 Tone arm tonearm stuck in up position - Max LP 2019-03-16T14:39:40Z 2016-12-25T16:35:42Z Dave Stensaas http://m.getsatisfaction.com/people/8860424 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10976249/14606284_1324175640928566_8923724778670742828_n_medium.jpg dave_stensaas So when I unpacked the turntable I did check the tonearm for up-down manual function, and it worked just fine, nice and smooth. But after I plugged it in and am preparing to give it an album for the first time, I tried lifting the tonearm, but the guard was still holding it down. I flipped the guard off and the are lifted okay, but now it will not drop back down. I have wiggled it, lifted the arm up and down while wiggling the lift bar, lifted the platter while wiggling it. Nothing works. It is jammed it seems. <br /><br /> Any ideas? I really don't want to send this back without even hearing it! <br /><br /> Thanks. <br /><br /> Dave problem active 7 6 3 comment http://m.getsatisfaction.com/topics/7804195 7804195 Buzzing ION max LP 2019-03-10T03:26:47Z 2018-10-13T16:09:45Z danny brear http://m.getsatisfaction.com/people/5395227 https://www.gravatar.com/avatar/4e024a359f8cca23ae176ae236f39f5d?d=identicon&s=55&r=PG danny_brear Hi, <br /><br /> I have just purchased the max lp turntable and am getting an annoying buzzing as soon as the platter spins, I've tried different speaker, cables wall sockets but it's obviously a problem with the player as it also does it through the internal speakers. <br /><br /> If I touch the earth on the arm where the needle earth's the noise disappears. I'm wondering if there is anything I can check around the needle she'll etc before I return the turntable, Which i don't want to do as it's perfect for me apart from the grounding issue. <br /><br /> Cheers <br /><br /> Danny problem 2 3 1 comment http://m.getsatisfaction.com/topics/6885065 6885065 ION Max LP buzzing and intermittent scratching sound 2019-03-10T03:20:24Z 2016-01-01T10:33:26Z Barney http://m.getsatisfaction.com/people/7959267 https://www.gravatar.com/avatar/98e62d124be6571f3e0a717c421faed0?d=identicon&s=55&r=PG barney_7644419 Bought an ION Max LP record player as a Christmas gift. Find that it produces intermittent scratching and underlying buzzing sound. Tried with several different vinyl records with the same result. Tried the same records on another turntable and they played perfectly. What should I, and you, do? problem active 11 10 3 comment http://m.getsatisfaction.com/topics/7590444 7590444 Air Copy on iOS 11? Will the software be updated to 64 bit? 2019-03-03T16:37:33Z 2017-09-11T01:58:12Z Corey Parry http://m.getsatisfaction.com/people/9282498 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11140474/default_profile_normal_medium.png corey_parry I just bought a new iPad PRO and cannot wait for iOS 11. I use my Air Copy for business and I'm now afraid my Air Copy will be obsolete as there is no 64 bit version of the software. Do I reall have to toss it into the electronic waste bun? It is only a month old. question complete 22 11 4 comment http://m.getsatisfaction.com/topics/7762762 7762762 Slides Forever - Open Video Device Failed! 2019-02-18T13:41:00Z 2018-07-11T18:51:23Z JennyB http://m.getsatisfaction.com/people/9723025 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11297674/5bw2oHRp_normal_medium.jpg jennyb_hlc81hfb3lfeo Slides forever model running on Windows 10. - followed the instructions, downloaded the software, and the device connects to my computer and is recognised. But when I click on the launch image scan icon I get the pop up window which states - Open Video Device Failed. when I press ok on the pop up It then opens but its blank! problem active 3 3 1 comment windows 10 support http://m.getsatisfaction.com/topics/7294794 7294794 My Block Rocker won't charge 2019-02-10T13:57:04Z 2016-08-25T14:22:13Z James Ob http://m.getsatisfaction.com/people/8632336 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10896372/13775528_1471984512830917_570272091193988986_n_medium.jpg james_ob_4bemnv3nmbd4v Hi, i bought a block rocker in Ireland 2 years ago and my battery just stopped charging, not only will it not turn on , it won't charge. The 3 green lights keep flashing when i turn it on. Where can I get help and how do I know what the problem is ? Thanks question complete 14 10 3 comment battery won't charge http://m.getsatisfaction.com/topics/6514674 6514674 I own a Block Rocker speaker. Why won't my battery hold a charge? What do I do? 2019-02-10T13:45:45Z 2015-01-19T18:01:52Z west herbert http://m.getsatisfaction.com/people/7334947 https://www.gravatar.com/avatar/a78f726420fd75888cbf6fd784c56c6b?d=identicon&s=55&r=PG west_herbert my block rocker will not play any music at all. it worked great for about 3 months now nothing. the unit has been sitting in the same spot in my workshop the whole time. i cant get it to play am/fm or connecto to my iphone. my phone can find it but will not pair. will hold a charge great. help please! i cant work out without my music!!!! question complete 10 6 4 comment charge, battery, dead, hold a charge, speaker, replace, repair