http://m.getsatisfaction.com/companies/ion_audio/topics?page=1 Topics in Ion Audio 1970-01-01T00:00:00Z 3354 1972 29 1341 0 32 http://m.getsatisfaction.com/topics/7032802 7032802 The sound on my Solar Stones is cutting out 2019-08-23T08:27:50Z 2016-06-19T15:06:40Z Terri Tipton Queensberry http://m.getsatisfaction.com/people/8299250 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10849096/13501577_10206933938323140_2681884382600136401_n_medium.jpg terri_tipton_queensberry I've got two Solar Stones and used them last night and they worked perfectly. Sound quality was great! This morning the sound is going in and out. Have them plugged in thinking maybe they were losing charge, but that did not help. Any ideas? problem active 5 5 4 comment sound cutting out http://m.getsatisfaction.com/topics/7917973 7917973 How do you replace a broken power on/off switch in a Job Rocker Plus? 2019-08-20T22:41:42Z 2019-08-17T18:08:49Z trytofixit http://m.getsatisfaction.com/people/10182286 https://www.gravatar.com/avatar/ce677f521f8bb6d9428b10d9e36bf61a?d=identicon&s=55&r=PG trytofixit_6v7n2csmt9t1l This is what I've tried: <br /> 1) Removed all power source from the speaker <br /> 2) Disassembled the rear panel and viewed the circuit board <br /><br /> By the way, what is the yellow material that sits beneath the heat shrink tubing? how to remove it? <br /> <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1802807/6.jpg?1566065265" rel="nofollow"><img alt="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1802807/6_inline.jpg?1566065265" /></a> <br /><br /> I have this new piece, is it the right one for the replacement? <br /> <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1802809/11.jpg?1566065554" rel="nofollow"><img alt="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1802809/11_inline.jpg?1566065554" /></a> question 1 2 2 comment broken power switch http://m.getsatisfaction.com/topics/7689151 7689151 updating software for my Ion usb turntable 2019-08-20T21:29:24Z 2018-02-17T18:55:00Z Andy Whipple Jr http://m.getsatisfaction.com/people/9542131 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11231944/26904112_10215007993862969_2771879306134910732_n_medium.jpg andy_whipple_jr I have an ION usb turntable that's 10 yrs old that has never been used > It's says the software is only compatible for Windows XP and Vista . If i still download the software to my Windows 10 pc could i get an update to the turntable so it would work on my Windows 10 PC ????? question complete 5 5 1 comment http://m.getsatisfaction.com/topics/7672133 7672133 Image Scan Tool crashes on MacOS 10.13.2 2019-08-11T08:58:10Z 2018-01-21T13:28:13Z Bo Nyström http://m.getsatisfaction.com/people/9496806 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11216170/photo_medium.jpg bo_nystr_m Followed <a href="http://www.noterepeat.com/products/ion/image-conversion/1017-ion-audio-slides-2-pc-mkiii-setup-with-image-scan-tools" rel="nofollow">http://www.noterepeat.com/products/io...</a> <br /><br /> Downloaded image_scan_tool_osx12.zip, unpacked and installed using Macs-installer.mpkg <br /><br /> The ImageScanTool never starts up <br /><br /> <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1694853/ScreenShot2018-01-21at14.26.25.png?1516541240" rel="nofollow"><img alt="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1694853/ScreenShot2018-01-21at14.26.25_inline.png?1516541240" /></a> problem active 7 5 1 comment http://m.getsatisfaction.com/topics/7913115 7913115 Tailgate speaker will not switch to battery. 2019-08-02T14:52:14Z 2019-08-02T14:52:14Z ltoole http://m.getsatisfaction.com/people/10159831 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11439072/photo_medium.jpgsz400 ltoole my tailgate speaker is not working on its battery. Works fine on AC power. The battery is being charged and holds its 12vdc so i'm sure it's ok....is there a board with a switching circuit that I need to replace? Thanks question 0 1 1 create http://m.getsatisfaction.com/topics/7912409 7912409 My ion Pathfinder won't turn on or anything. 2019-07-31T19:19:49Z 2019-07-31T19:19:49Z Jeremiah Murray http://m.getsatisfaction.com/people/10156778 https://www.gravatar.com/avatar/81926274355bf521c2b32087732db20f?d=identicon&s=55&r=PG jeremiah_murray So I bought this from costco at a black friday 2018 sale. I just opened it 2 months ago (June 2019) so we could have music by the pool. Well everything has been fine until yesterday, when I plugged it in, nothing came on. Like nothing, not the battery life indicator not the power button nothing. I tried to turn it on without plugging it in, and nothing. It is like it completely died but I have only been using it for 2 months. Costco won't take it back because it is past 90 days since I bought it, even though it is less than 90 days I have been using it. Please help. problem 0 1 1 create http://m.getsatisfaction.com/topics/7912240 7912240 Slides 2 PC mkIII / Slides Forever NOT WORKING on OSX 10.11 2019-07-31T11:01:02Z 2019-07-31T11:01:02Z Nab http://m.getsatisfaction.com/people/10156208 https://www.gravatar.com/avatar/3726a6cfd8baf770593033a7480ed71f?d=identicon&s=55&r=PG nab_ew85ec12fukjb Hello, <br /><br /> I've installed the listed ImageScanTool software of my Mac running OSX 10.11 and am constantly getting an error. When launching the app with the Slides Forever scanner connected through USB, it prompts a "no device connected" error. <br /><br /> This is HIGHLY frustrating as it is an urgent matter, and I've bought this device precisely because it was supposed to be usable with a Mac, and your website says it is supported through El Capitan. What can be done ? <br /><br /> I repeat : this is an urgent matter. <br /><br /> Thanks for your help. problem 0 1 1 create slides, forever, problem, mac http://m.getsatisfaction.com/topics/6826424 6826424 ION Slides Forever not working on Windows 10 2019-07-29T15:32:22Z 2015-11-04T15:15:44Z Rob Waller http://m.getsatisfaction.com/people/7849489 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10678862/photo_medium.jpg rob_waller_7542922 Not many people mention Slides Forever on this site so I'm not entirely sure what I've bought. Anyway, Amazon sell slides Forever, which I purchased and installed the software onto my Windows 10 PC, and attached the hardware. I cannot get a picture to come up, and when I click on the 'Slides' radio button, the software hangs. <br /><br /> Anyone else had this issue or found a solution??! problem active 16 10 2 comment http://m.getsatisfaction.com/topics/7908693 7908693 I have the same issue did you find out what was wrong when I plug unit in three led light up for a couple seconds 2019-07-20T13:58:51Z 2019-07-20T13:58:51Z Darlene Little http://m.getsatisfaction.com/people/10140504 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11435646//platform/profilepic/_medium. darlene_little_93px1mwx5jef4 Doesn't come on only for couple seconds when turned on. Where can I send for repair! problem 0 1 1 create http://m.getsatisfaction.com/topics/7764028 7764028 Job Rocker Max - cannot turn on bluetooth... 2019-07-16T16:03:42Z 2018-07-14T11:11:32Z Andrew Sanchez http://m.getsatisfaction.com/people/9725906 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11298765/photo_medium.jpg andrew_sanchez_c77eav9unj7h6 The speaker is less than 3 months old & bluetooth won't turn on. tried disconnecting power, battery to reset. But no amount of pushing the button, cycling through radio, auxilliary, I cannot get bluetooth symbol to turn on or connect to speaker. <br /><br /> Please help! problem active 5 4 2 comment bluetooth pairing http://m.getsatisfaction.com/topics/7903688 7903688 Ion Off-road won’t turn on without mains cable 2019-07-07T12:27:56Z 2019-07-07T12:27:56Z Tim http://m.getsatisfaction.com/people/10120716 https://www.gravatar.com/avatar/e43fa34113a86e2f8ac60328786155ec?d=identicon&s=55&r=PG tim_1cmpid0qowe3h I have a brand new Off-road speaker which will work when connected to the mains but will not turn on when using the battery. The battery is fully charged. <br /> If anyone has a solution for this I would be very grateful. Thanks problem 0 1 1 create http://m.getsatisfaction.com/topics/7903657 7903657 Bullshit no sound and I'm connected 2019-07-07T08:35:12Z 2019-07-07T08:35:12Z Jake Altman http://m.getsatisfaction.com/people/10120582 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11431967/photo_medium.jpgsz400 jake_altman problem 0 1 1 create http://m.getsatisfaction.com/topics/7903006 7903006 EZ Vinyl Converter Unable to Create Audio File - OS Mojave 2019-07-04T20:40:46Z 2019-07-04T20:38:15Z Mischievous Moose http://m.getsatisfaction.com/people/10117379 https://www.gravatar.com/avatar/935ef62594248da5069388db323e4601?d=identicon&s=55&r=PG mischievous_moose As the title says, every time I try to record a vinyl through EZ Vinyl Converter, I run into the same issue. A pop-up emerges after hitting record: "Warning: There was a problem creating the audio file. Your recording may not be successful." iTunes does not create a file at all. <br /><br /> I have gone through Security Preferences multiple times and enabled the microphone for the program. Likewise, sound comes through the program despite being unable to create an audio file. <br /><br /> Any help is appreciated. problem 1 1 1 create http://m.getsatisfaction.com/topics/7770178 7770178 Solar stone glow speakers 2019-07-04T04:03:13Z 2018-07-27T20:11:40Z MARGARET RIGLEYYANNE http://m.getsatisfaction.com/people/9739541 https://www.gravatar.com/avatar/488f62cf0c55895898ca18cca2758f10?d=identicon&s=55&r=PG margaret_rigleyyanne The speakers keep saying power on ,power off every few minutes even though no one has touched them is this normal? problem active 2 3 2 comment http://m.getsatisfaction.com/topics/7754468 7754468 need to know if my ion explorer outback 2 can play music from a flash drive 2019-06-20T04:07:27Z 2018-06-23T19:18:37Z Shirley Ladyhouserocker Sherman http://m.getsatisfaction.com/people/9704631 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11290279//platform/profilepic/_medium. shirley_ladyhouserocker_sherman question complete 2 3 2 comment