http://m.getsatisfaction.com/companies/oralbfaq/topics?page=1 Topics in Oral-B 1970-01-01T00:00:00Z 12 11 0 0 0 12 http://m.getsatisfaction.com/topics/7478698 7478698 Oral-B Community Rules 2017-03-17T10:06:38Z 2017-03-17T10:06:38Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 The Oral-B Questions and Answers forum is meant to provide a fun environment for our consumers to ask questions and discuss Oral-B products and promotions. Oral-B and The Procter &amp; Gamble Company (P&amp;G) reserve the right to remove postings that:<br /><br /> <i>* (a) are libelous profane, defamatory, disparaging, hateful, harassing, threatening, or obscene;</i><br /><i>* (b) violate another’s copyright or intellectual property;</i><br /><i>* (c) condones or promotes illegal activity;</i><br /><i>* (d) are fraudulent, deceptive or misleading;</i><br /><i>* (e) are otherwise sexual or offensive graphically or in tone;</i><br /><i>* (f) contain spam or are intended to cause technical disruptions to this page;</i><br /><i>* (g) contain links or advertisements;</i><br /><i>* (h) are off topic; or</i><br /><i>* (i) violate any local, state, federal, and/or international laws or regulations.</i><br /><br /> Please note that Oral-B and P&amp;G do not endorse any opinions on this page not specifically posted by us. Additionally, Oral-B and P&amp;G are not responsible for the accuracy of the claims, information, advice or comments posted by consumers and visitors of the page. Oral-B strongly encourages members to respect fellow community members. Anyone repeatedly posting material that falls into the above categories will be removed and/or banned from participating in this page.&nbsp;<br /><br /><br /> <b>Company Overview</b><br /><br /><br /> The Oral-B brand is a worldwide leader in toothbrushes. Part of the Procter &amp; Gamble Company since 2006, the Oral-B brand includes manual and power toothbrushes for children and adults, oral irrigators, oral care centers and interdental products, such as dental floss. article 0 1 1 create http://m.getsatisfaction.com/topics/7471277 7471277 What is the difference between Oral-B Pro 7000 and Genius Pro 8000 electric toothbrush? 2017-03-07T15:10:07Z 2017-03-07T15:10:07Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 If you are after the latest and greatest in personal oral care look no further. <a href="https://oralb.com/en-us/products/7000-wireless-smartguide-plus-electric-toothbrush" rel="nofollow" target="_blank">Oral-B Pro 7000</a> and <a href="https://oralb.com/en-us/products/genius-8000-electric-toothbrush-with-bluetooth" rel="nofollow" target="_blank">Genius Pro 8000</a> incorporate our most innovative features designed to help you brush like a pro!&nbsp;<br /><br /> <br /><br /> Here is a summary of their main features to help you decide which one is the best for you.<br /><br /> <br /><br /> <a href="https://oralb.com/en-us/products/7000-wireless-smartguide-plus-electric-toothbrush" rel="nofollow" target="_blank"><b>Oral-B Pro 7000</b></a><br /><br /> <ul><li>6 modes including Deep Clean - extends brushing time for a comprehensive clean, Sensitive - lower speed to gently clean sensitive teeth, Tongue Cleaning – specialized tongue cleaning mode.</li><li>Sophisticated pressure-sensor technology alerts you if you're brushing too hard and automatically decelerates the pulsation and oscillation speeds of the brush head.</li><li>Wireless SmartGuide gives you real-time information about brushing modes, times and areas.</li><li>Oral-B's Bluetooth technology connects to your electric toothbrush to the Oral-B App for personalized brushing routines and daily monitoring.</li><li>Specially designed seals and gaskets keep the Oral-B 7000 water tolerant to 500 millibars of pressure.</li><li>Premium travel case made of different high-tech materials like silicon to protect all of its vital technology.</li></ul> <br /><br /><br /> <a href="https://oralb.com/en-us/products/genius-8000-electric-toothbrush-with-bluetooth" rel="nofollow" target="_blank"><b>Oral-B Genius Pro 8000</b></a><br /><br /> <ul><li>6 modes: Daily Clean, Gum Care, Sensitive, Whitening, Pro-Clean, Tongue Cleaning.</li><li><b>360 SmartRing with LED lights</b> allows you to personalize your brushing experience with 12 colors while delivering visual feedback on your brushing pressure, brushing time and selected mode.</li><li><b>Advanced Position Detection</b> technology allows you to SEE where you’re brushing so you can ADJUST your technique and never miss a zone.</li><li>Oral-B's Bluetooth technology connects to your electric toothbrush to the Oral-B App for personalized brushing routines and daily monitoring.</li><li><b>Smart Travel Case</b> including a Lithium Ion battery that’s designed to charge both your toothbrush and smartphone using only one outlet.</li></ul> <br /><br /><br /> Check out this video to see Genius in action!<br /><br /> <a href="https://www.youtube.com/watch?v=3QfP10QM_JQ" rel="nofollow" target="_blank">Learning to Brush Like a Pro | Oral-B</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7471275 7471275 What is the difference between Oral-B Pro 3000 and 5000 electric toothbrush? 2017-03-07T15:09:30Z 2017-03-07T15:09:30Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 <a href="https://oralb.com/en-us/products/professional-care-3000-toothbrush" rel="nofollow" target="_blank">Oral-B Pro 3000</a> and <a href="https://oralb.com/en-us/products/pro-5000-electric-toothbrush-with-smartguide-bluetooth" rel="nofollow" target="_blank">5000</a> electric toothbrushes are part of our innovative SmartSeries incorporating Bluetooth Connectivity. Having your toothbrush connected to your phone via our App means you can easily personalize your dental care routine and incorporate guidance adjusted by your dentist.&nbsp;<br /><br /> <br /><br /> Here is a summary of their main features to help you decide which one is the best for you!<br /><br /> <br /><br /> <a href="https://oralb.com/en-us/products/professional-care-3000-toothbrush" rel="nofollow" target="_blank">Oral B Pro 3000</a><br /><br /> <ul><li>3 Mode Toothbrush Handle: (1) Daily Clean Plus – comprehensive everyday cleaning (2) Gum Care – gently stimulates gums (3) Sensitive Mode – lower speed to gently clean sensitive teeth.</li><li>Oral-B's Bluetooth technology connects to your electric toothbrush to the Oral-B App for personalized brushing routines and daily monitoring.</li><li>Visible Pressure Sensor that lights up to alert you when you are brushing too hard.</li><li>On‐handle timer buzzes every 30 seconds to let you know when it’s time to focus on brushing the next quadrant of your mouth. The brush also alerts you when you have brushed for the dentist‐recommended time of 2 minutes.</li></ul> <br /><br /><br /> <a href="https://oralb.com/en-us/products/pro-5000-electric-toothbrush-with-smartguide-bluetooth" rel="nofollow" target="_blank">Oral B Pro 5000</a><br /><br /> <ul><li><b>5 Mode Toothbrush Handle</b>: Same as Pro 3000 + Teeth Whitening - alternates speeds to polish away stains, and Deep Clean - extends brushing time for a comprehensive clean.</li><li>Oral-B's Bluetooth technology connects to your electric toothbrush to the Oral-B App for personalized brushing routines and daily monitoring.</li><li>Visible Pressure Sensor that lights up to alert you when you are brushing too hard.</li><li>On‐handle timer buzzes every 30 seconds to let you know when it’s time to focus on brushing the next quadrant of your mouth. The brush also alerts you when you have brushed for the dentist‐recommended time of 2 minutes.</li><li><b>Travel Case included</b></li></ul> <br /><br /><br /> Check out this video to see how Oral-B's Bluetooth technology works:<br /><br /> <a href="https://www.youtube.com/watch?v=aZGFlffxi4Q" rel="nofollow" target="_blank">Electric Toothbrush with Bluetooth Connectivity | Oral-B&nbsp;</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7471274 7471274 What is the difference between Oral-B Vitality and Pro 1000 electric toothbrush? 2017-03-07T15:08:51Z 2017-03-07T15:08:51Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Both <a href="https://oralb.com/en-us/products/vitality-floss-action" rel="nofollow" target="_blank">Oral B Vitality</a> and <a href="https://oralb.com/en-us/products/professional-care-1000-toothbrush" rel="nofollow" target="_blank">Pro 1000</a> Oral B electric toothbrushes provide a clinically proven superior clean vs. a regular manual toothbrush, and are a great choice of you are looking for a reliable toothbrush that incorporates the essential features. Here is a summary of their main features to help you decide which one is the best for you!<br /><br /> <br /><br /> <a href="https://oralb.com/en-us/products/vitality-floss-action" rel="nofollow" target="_blank"><b>Oral-B Vitality Floss Action</b></a><b>:</b><br /><br /> <ul><li>1 Cleaning mode</li><li>2D cleaning action oscillates and rotates for better plaque removal than a regular manual toothbrush</li><li>On-handle timer helps you brush for a dentist-recommended 2 minutes</li></ul> <b></b><br /><br /><br /> <a href="https://oralb.com/en-us/products/professional-care-1000-toothbrush" rel="nofollow" target="_blank"><b>Oral-B Pro 1000</b></a><b>:</b><br /><br /> <ul><li>1 Cleaning mode</li><li><b>3D Cleaning Action</b> oscillates, rotates and pulsates to break up and remove more plaque than a regular manual toothbrush</li><li><b>On‐handle timer buzzes every 30 seconds</b> to let you know when it’s time to focus on brushing the next quadrant of your mouth. The brush also alerts you when you have brushed for the dentist‐recommended time of 2 minutes.</li><li><b>Pressure Sensor</b> that senses when you brush too hard</li></ul> <br /><br /><br /> Check out this video to see how our 3D Cleaning Action works:<br /><br /> <a href="https://www.youtube.com/watch?v=sw80YfkUrKg" rel="nofollow" target="_blank">The Dentist-Inspired Electric Toothbrush | Oral-B&nbsp;</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7471266 7471266 How long does it take to charge my Oral B electric toothbrush and how long will the battery charge last? 2017-03-07T15:03:53Z 2017-03-07T15:03:53Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Here's how long it takes to fully charge your Oral B electric toothbrush and how long the brush will run before needing to be recharged.<br /><br /><img alt="OralB Oral B Oral-B Charge Charging Time Electric Toothbrush" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1562830/8142-1qlsak9_inline.png?1488898973" title="Oral-B Recharge and Run Times" /> question 0 1 1 create http://m.getsatisfaction.com/topics/7471259 7471259 Kids electric toothbrush – which one to get? 2017-03-07T14:57:20Z 2017-03-07T14:57:20Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Oral B makes brushing fun for kids of all ages with toothbrushes featuring their favorite Disney© characters. Here is a quick guide to help you find the best toothbrush for your kids:<br /><br /> Our Manual Toothbrushes for kids:<br /><br /> Oral B Pro-Health Stages 1 Manual Toothbrush (4-24 months): Babies have sensitive gums that need tending to, so it’s important to begin gently brushing your little one’s gums with a brush designed to comfortably fit their small mouth. Our baby toothbrush is also perfectly sized for small hands, but the non-slip handle helps you brush their small mouth and take care of the most special smile you’ll ever see. <br /><br /> <a href="http://oralb.com/en-us/products/pro-health-disney-baby-toothbrush" rel="nofollow" target="_blank" title="Link: http://oralb.com/en-us/products/pro-health-disney-baby-toothbrush">Oral-B Pro-Health Stages 1 Disney Baby Toothbrush</a><br /><br /> Oral B Pro-Health Stages 2 Manual Toothbrush (2-4 years old): At this stage of their evolving oral health, kids ages 2-4 are just learning how to brush as their baby teeth grow. Oral-B Pro-Health Stages manual kids toothbrush featuring Disney characters is sized to surround and clean their pearly whites and reach tricky back teeth while protecting their tender gums with soft bristles.<br /><br /> Boys: <a href="http://oralb.com/en-us/products/pro-health-stages-disney-jr-jake-toothbrush" rel="nofollow" target="_blank" title="Link: http://oralb.com/en-us/products/pro-health-stages-disney-jr-jake-toothbrush">Oral-B Pro-Health Stages 2 Disney Jr Jake Toothbrush</a><br /><br /> Girls: <a href="http://oralb.com/en-us/products/pro-health-stages-disney-minnie-mouse-manual-toothbrush" rel="nofollow" target="_blank" title="Link: http://oralb.com/en-us/products/pro-health-stages-disney-minnie-mouse-manual-toothbrush">Oral-B Pro-Health Stages 2 Disney Minnie Mouse Toothbrush</a><br /><br /> Our Battery &amp; Electric Toothbrushes for kids:<br /><br /> Oral B Pro-Health Stages 3 Battery Toothbrush (3+ years old): At this stage kids will start losing some baby teeth as their permanent teeth start to grow. Oral-B Pro-Health Stages kids battery toothbrush featuring Disney characters is an advanced children’s toothbrush with the added benefits of battery power to help them get the most out of their brushing routine.<br /><br /> Boys: <a href="http://oralb.com/en-us/products/pro-health-stages-disney-cars-battery-toothbrush" rel="nofollow" target="_blank">Oral-B Pro-Health Stages 3 Disney Cars Battery Toothbrush</a><br /><br /> Girls: <a href="http://oralb.com/en-us/products/pro-health-stages-disney-princesses-battery-toothbrush" rel="nofollow" target="_blank">Oral-B Pro-Health Stages 3 Disney Princesses Battery Toothbrush</a><br /><br /> Oral B Pro-Health Stages Power Electric Toothbrush (3+ years old): The Oral-B Stages Power Kids Rechargeable Electric Toothbrush, featuring Disney Pixar’s “Finding Dory,” is an advanced electric toothbrush for kids. The rotating brush head does more of the work to help your child automatically remove more plaque than a manual toothbrush. It makes brushing fun by playing one of 16 melodies to guide brushing from the upper to lower part of their mouth.<br /><br /> <a href="http://oralb.com/en-us/products/pro-health-jr-disney-finding-dory-electric-toothbrush" rel="nofollow" target="_blank">Oral-B Pro-Health Stages Power Disney Finding Dory Electric Toothbrush</a><br /><br /> Best of all, our battery &amp; electric toothbrushes for kids are compatible with the interactive Disney Magic TimerTM App by Oral-B to help your kids brush for a dentist-recommended 2 minutes!<br /><br /> <img height="349" src="https://lh3.googleusercontent.com/2cx8_4MzhJ5EKbOxFpMT0eu4GmVZPMyr5KYxNV1UuufllkQontXw0ADTbwLkV4oBvFDjzbvL_cSNXLYyPMK5TIpV1tAY4XW55U79F3qBAtQ1H29J4_R7ggX2dYeBZQr7Hic-gqa08IDlyqy_GA" title="Image: https://lh3.googleusercontent.com/2cx8_4MzhJ5EKbOxFpMT0eu4GmVZPMyr5KYxNV1UuufllkQontXw0ADTbwLkV4oBvFDjzbvL_cSNXLYyPMK5TIpV1tAY4XW55U79F3qBAtQ1H29J4_R7ggX2dYeBZQr7Hic-gqa08IDlyqy_GA" width="602" /> question 0 1 1 create http://m.getsatisfaction.com/topics/7471256 7471256 Which replacement head fits my Oral B toothbrush? 2017-03-07T14:54:46Z 2017-03-07T14:54:46Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Oral B offers a variety of replacement heads for your specific oral care needs. And since all of our brush heads fit all of our electric toothbrush handles*, it's easy to find the perfect fit for you. Browse below our entire line of Oral B replacement brush heads.<br /><br /> For optimal results, we recommend you change your brush head every 3 months. <br /><br /> <img height="207" src="https://lh4.googleusercontent.com/dCe9hpmVav65nScjp5_esA-scTxLj-FW90V-DVdvYqW8T5-7xi7WEQSXAEENqTLWvAjX4_s23ESdUutZkhqpG5mFkgs2GUxcIS931tlg1KDvnf1X62SFxP7anUyIkjJRbVYaoB7d0J_rkMaIVQ" title="Image: https://lh4.googleusercontent.com/dCe9hpmVav65nScjp5_esA-scTxLj-FW90V-DVdvYqW8T5-7xi7WEQSXAEENqTLWvAjX4_s23ESdUutZkhqpG5mFkgs2GUxcIS931tlg1KDvnf1X62SFxP7anUyIkjJRbVYaoB7d0J_rkMaIVQ" width="665" /><br /><br /> Helpful links:<br /><br /> <a href="http://oralb.com/en-us/product-collections/replacement-brush-heads" rel="nofollow" target="_blank" title="Link: http://oralb.com/en-us/product-collections/replacement-brush-heads">http://oralb.com/en-us/product-collections/replacement-brush-heads</a><br /><br /> <a href="http://oralb.com/en-us/products/replacement-brush-heads" rel="nofollow" target="_blank" title="Link: http://oralb.com/en-us/products/replacement-brush-heads">http://oralb.com/en-us/products/replacement-brush-heads</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7471253 7471253 Where can I buy Oral-B replacement chargers, brush heads and other parts? 2017-03-07T14:46:54Z 2017-03-07T14:46:54Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 You can buy &nbsp;Oral B replacement chargers, handles, travel cases and other accessories for your electric toothbrush at <a href="http://www.theessentials.com" rel="nofollow" target="_blank">www.theessentials.com</a><br /><br /> You can also order Oral B replacement parts directly from our most reliable distributor in North America called Encompass Supply Chain Solutions. You can order by phone by calling 866.779.5301 or by using their website <a href="https://braun.encompass.com/" rel="nofollow" target="_blank" title="Link: https://braun.encompass.com/">https://braun.encompass.com/</a> &nbsp;Oralb.encompass.com.<br /><br /> They offer a number of benefits:<br /><br /> <ul><li> Online orders via their website<br /><br /> </li><li> Best stock availability and widest selection<br /><br /> </li><li> Items can be searched by part number, model and type number<br /><br /> </li><li> Shipping to both US and Canada<br /><br /> </li></ul><br /> If you have any questions you can contact their call center which is available from M-F 8am to 6pm and they have live chat available M-F 9am to 5pm. They also have an online contact form available 24/7 and a representative should contact you back within 24-48 hours.<br /><br /> Note: Pricing on this site is at the discretion of Encompass. They are not affiliated with P&amp;G question 0 1 1 create http://m.getsatisfaction.com/topics/7471243 7471243 Is the battery in my Oral B electric toothbrush handle replaceable? 2017-03-07T14:37:33Z 2017-03-07T14:37:33Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 The battery inside our Oral B electric toothbrush handles cannot be easily replaced and for that reason we don’t provide battery replacements for our rechargeable handles. The battery is incorporated into the electronics of the handle and the unit is sealed to prevent water getting into it. <br /><br /> If your Oral B electric toothbrush stops working please check our helpful links below.<br /><br /> <a href="http://oralb.com/en-us/oral-care-topics/electric-toothbrushes/electric-toothbrush-storage-and-care" rel="nofollow" target="_blank" title="Link: http://oralb.com/en-us/oral-care-topics/electric-toothbrushes/electric-toothbrush-storage-and-care">Taking care of your electric toothbrush</a><br /><br /> <a href="http://www.service.braun.com" rel="nofollow" target="_blank" title="Link: http://www.service.braun.com">www.service.braun.com</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7471234 7471234 How can I get my Oral B electric toothbrush serviced? 2017-03-07T14:31:24Z 2017-03-07T14:31:24Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Our Oral B electric toothbrushes are covered by a 2 year warranty and Oral B will cover all repair costs and return shipping as long as the product is under warranty. &nbsp;<br /><br /> For In Warranty Repairs: Follow these simple steps:<br /><br /> 1. Visit <a href="http://www.service.braun.com" rel="nofollow" target="_blank">www.service.braun.com</a> to find details of your closest Braun/Oral B Authorized Service Center.<br /><br /> 2. Send the product directly to the Service Center of your choice including:<br /><br /> <ul><li> All components which came with the unit at time of purchase (charger, cord...).<br /><br /> </li><li> A copy of your proof of purchase, if available (always keep a copy for yourself)<br /><br /> </li><li> A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product<br /><br /> </li></ul><br /> The Braun/Oral B Service center will send you e-mail updates: when the product is received and when product is shipped back along with a tracking number.<br /><br /> All products sent in for repair must be well packaged and sent in a box suitable to withstand normal freight handling. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. We will cover all repair costs and return shipping to you.<br /><br /> For Out of Warranty Repairs: you can still send your device to a Braun/Oral B Authorized Service Center for repair at your own cost. If the product warranty has expired, a quote for the repair will be sent to you for approval and payment, prior to any repair being made. Before shipping your device, we recommend you call the authorized Service Center to discuss your repair needs. question 0 1 1 create http://m.getsatisfaction.com/topics/7471229 7471229 What is covered in my Oral B warranty? 2017-03-07T14:24:56Z 2017-03-07T14:24:56Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Your Oral B warranty starts on the day of purchase and runs for 2 years. If your Oral B product is defective during the warranty period, we will repair or replace it free of charge. <br /><br /> The warranty does not cover cosmetic damage such as scratches, or damage caused by:<br /><br /> <ul><li> Normal wear and tear<br /><br /> </li><li> Accident, misuse, dirt or water<br /><br /> </li><li> The product being tampered with<br /><br /> </li><li> Improper use<br /><br /> </li><li> Repairs carried out by agents not authorized by Oral B/Braun<br /><br /> </li><li> Failure to take proper care of the product, including recharging<br /><br /> </li><li> The product being altered or used for commercial purposes<br /><br /> </li></ul><br /> If you need information about where to get your Oral B electric products serviced or repaired (in warranty or out of warranty) please visit&nbsp;<a href="http://www.service.braun.com" rel="nofollow" target="_blank" title="Link http//wwwservicebrauncom">www.service.braun.com</a> question 0 1 1 create http://m.getsatisfaction.com/topics/7471223 7471223 Can I use my Oral B electric toothbrush charger abroad? Is the charger dual voltage? 2017-03-07T14:17:29Z 2017-03-07T14:17:29Z Anna K http://m.getsatisfaction.com/people/8978420 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11025007/Avatar_medium.png anna_k_lcc8jrrh14o2 Our Oral B electric toothbrushes all come with region specific battery chargers. To use them abroad you may require a voltage converter, plug adapter, or both as it depends on the country you are traveling to.<br /><br /> Follow these simple steps to find out if you can use your toothbrush abroad:<br /><br /> <ol><li> Check the voltage printed on the base of your charger<br /><br /> </li><li> Check the voltage of the country you are travelling to<br /><br /> </li><li>Check the list below to find out if you need a voltage converter</li></ol><br /><i>Printed on base</i> -&nbsp;<b>100-240V</b><br /><i>Where can it be used?</i> -&nbsp;<b>Globally</b><br /><i>Do I need a voltage convertor?</i> -&nbsp;<b>No</b><br /><br />------------------------------------------------<br /><br /><i>Printed on base</i>&nbsp;-&nbsp;<b>220-240V</b><br /><i>Where can it be used?</i>&nbsp;-&nbsp;<b>In countries with 200-240V (e.g. most European countries, AAI area,&nbsp;<i>NOT&nbsp;</i>US/Canada)</b><br /><i>Do I need a voltage convertor?</i>&nbsp;-&nbsp;<b>Yes if the voltage of the country you are travelling to is less than 220V</b><br /><br />------------------------------------------------<br /><br /><i>Printed on base</i>&nbsp;-&nbsp;<b>110 Volts 60 Cycles</b><br /><i>Where can it be used?</i>&nbsp;- <b>In countries with 110 volts (e.g. US/Canada)</b><br /><i>Do I need a voltage convertor?</i>&nbsp;-&nbsp;<b>Yes if the voltage of the country you are travelling to is higher than 110V<br /></b><br /><br /><b>What is a plug adapter?</b><br />They allow a dual-voltage appliance from one country to be&nbsp;plugged&nbsp;into the wall outlet of another country. They do not convert electricity.<br /><br /><b>What is a voltage converter?</b><br />An electric power&nbsp;conversion&nbsp;device is used to change the electrical output of a power source.&nbsp;<br />You can find plug adapters &amp; voltage converters at most electronics or travel stores. Oral-B does not make either. question 0 1 1 create