http://m.getsatisfaction.com/companies/plugable/topics?page=1 Topics in Plugable Technologies 1970-01-01T00:00:00Z 6182 3676 67 2403 0 429 http://m.getsatisfaction.com/topics/7692894 7692894 Power issues with PANBT400 Bluetooth dongle? Inrush current? 2018-02-24T02:01:53Z 2018-02-23T21:09:21Z r10kindsofpeople http://m.getsatisfaction.com/people/1691074 https://www.gravatar.com/avatar/4c5bd65383caa62fff9f19a74eb44ac5?d=identicon&s=55&r=PG r10kindsofpeople I'm trying to use your Bluetooth dongle with a TI AM335x processor (like the Beaglebone, only not) running Linux. If I plug the dongle in after boot, everything's fine. If I plug it in before boot, many (not all) times, the processor disables power to ALL the ports on the same USB hub as the dongle. Yes, it may be an AM335x or hub problem (although the hub is powered), but I've tried all their solutions with no joy, and it only appears to happen with this part. USB memory sticks, WiFi adapters, and many other devices don't seem to trigger the same problem. So guess who gets the blame ;) If I hardwire the USB port (with the dongle) to 5V, no problem. <br /><br /> I've tried more than one, so it's not just a bad dongle. question 1 2 1 comment http://m.getsatisfaction.com/topics/7692975 7692975 express card to 2-port USB 3.0 with extra power supply 2018-02-24T01:20:47Z 2018-02-24T00:18:39Z itt788 http://m.getsatisfaction.com/people/9552477 https://www.gravatar.com/avatar/1710ba37550f1d9e19cab25cb1d60296?d=identicon&s=55&r=PG itt788 I have an express card with an ASM1042 chipset inside leading to 2 usb 3.0 ports with a 2 mm DC power socket for extra power. Despite powering in it with an 1 A, 5V supply it seems that it's failing working with two hard drives plugged in. Once the second is plugged in, the first spins down and up and down again repeatedly. question 1 2 1 comment http://m.getsatisfaction.com/topics/7692989 7692989 UGA-165 Adaptor & External Monitor Issue 2018-02-24T01:11:03Z 2018-02-24T01:11:03Z Josie Minick http://m.getsatisfaction.com/people/9552510 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11235575/photo_medium.jpg josie_minick When using a UGA-165 adapter to connect my Lenovo Thinkpad T530 to my external Dell monitor, the screen either flashes repeatedly (if I extend the display) or simply shows a still image (if I duplicate the display). How do I solve this problem? question 0 1 1 create http://m.getsatisfaction.com/topics/7688551 7688551 microscope question: how to turn lcd lights off 2018-02-23T23:09:41Z 2018-02-16T17:51:02Z Ashraf Abdu http://m.getsatisfaction.com/people/9540523 https://www.gravatar.com/avatar/ef0c80b64ef702b9092f96b78afe8053?d=identicon&s=55&r=PG ashraf_abdu question 3 2 1 comment http://m.getsatisfaction.com/topics/7692933 7692933 Anyone have the 1000X digital microscope? I have it installed but there are zero instructions and I'm only showing 160 X 120 resolution. 2018-02-23T22:31:21Z 2018-02-23T22:17:06Z Charles Ray http://m.getsatisfaction.com/people/9552374 https://www.gravatar.com/avatar/ad059755495d8f616558adcf096b22a9?d=identicon&s=55&r=PG charles_ray_8mh5aiff9a97i I have the 1000X digital microscope installed on a windows 10 platform. I seem to have very little control over zoom and focus. I also have a resolution of 160 X 120 showing on the viewer. <br /> Does anyone have any recommendations? Are there real instructions posted anywhere? question 1 1 1 create http://m.getsatisfaction.com/topics/7688538 7688538 Transfer files while one computer is connected to VPN? 2018-02-23T21:05:57Z 2018-02-16T17:38:28Z Dan Rybij http://m.getsatisfaction.com/people/9540501 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11231325/photo_medium.jpg dan_rybij I want to transfer files between two computers while one of them is running VPN software to my workplace. As a security measure the VPN software prevents routing to the local network where the other computer resides. Will I still be able to use the Plugable cable and Bravura software to accomplish this? <br /><br /> Essentially, if the cable emulates a network connection this will likely not be possible. question 2 2 1 comment http://m.getsatisfaction.com/topics/7692733 7692733 Plugable UD-ULTCDL Constantly needs to be reset for 4k monitor 2018-02-23T21:02:51Z 2018-02-23T16:42:06Z Logan http://m.getsatisfaction.com/people/9540208 https://www.gravatar.com/avatar/ff4574f77d72eddecdac750e27a9e5f3?d=identicon&s=55&r=PG logan_tarbox I've been using my UD-ULTCDL for three monitor display and everything has been working well except for the third monitor that's plugged into the HDMI 4K port. 90% of the time after I lock my computer and walk away, when I come back and wake up the monitors the 4K one does not come back up. Display Settings on my laptop recognizes the monitor and thinks it's working, but the monitor reads No Input. The only way to fix it is to power cycle the dock and then the monitor comes back up. <br /><br /> Any suggestions on how to fix this? Laptop is a new HP Spectre x360 13t. problem 1 2 1 comment http://m.getsatisfaction.com/topics/7692404 7692404 TBT3-UD1-83 Thunderbolt 3 audio stopped working 2018-02-23T20:42:47Z 2018-02-23T01:36:15Z Kim Stolmeier http://m.getsatisfaction.com/people/9550946 https://www.gravatar.com/avatar/915be6abf2ddc8e31b490723969f5449?d=identicon&s=55&r=PG kim_stolmeier I have an audio cable connected from a house receiver to the audio on the port and it has been working fine since I purchased the port November 2017 on Amazon. Today it just stopped working for no apparent reason. I disconnected the cable and replugged it in and still did not work. I took the same cable and connected it to the audio on my laptop and it worked fine so it seems to be the port. The port is too new for this failure. problem 3 2 1 comment http://m.getsatisfaction.com/topics/7690736 7690736 Music and audio cutting out when using USB 2.0 adaptor 2018-02-23T20:18:02Z 2018-02-20T16:14:03Z Kevin Brooke http://m.getsatisfaction.com/people/9546408 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11233549/photo_medium.jpg kevin_brooke Hi, <br /><br /> I am using a PLUGABLE USB 2.0 BLUETOOTH ADAPTER, on windows 7, 64 bit. I am having audio problems where my audio will lag and freeze on my PC. I am using Beats X for my bluetooth headphones and they work great with everything else. I have tried other troubleshooting methods on here to no avail. Please help. problem 2 2 1 comment bluetooth, beats, sound quality http://m.getsatisfaction.com/topics/7692803 7692803 displaylink on mac High Sierra causing logout when locking computer 2018-02-23T19:02:05Z 2018-02-23T19:02:05Z Jason http://m.getsatisfaction.com/people/9552123 https://www.gravatar.com/avatar/ede582267d2a80ca68cfaf2c8ab93ed5?d=identicon&s=55&r=PG jason_fn3fq8ejkopwq I had displaylink 4.1.11 installed on my macbook pro touchbar running 10.13.2 (High Sierra) <br /> Whenever I lock my screen (when I walk away for a meeting or otherwise) the mac would log me off the computer within 60 seconds. <br /> If I lock the screen and unlock immediately I remain logged in, but if I wait about 60 seconds I end up logged out. <br /> I have resolved the issue for the moment by uninstalling the displaylink software (can repeat the experience upon demand... as I have tried re-installing the software). <br /> This will remain an issue for me because I only get one monitor without the software installed. :( <br /><br /> I need help understanding how to prevent displaylink from taking that action. <br /> Thanks!! question 0 1 1 create http://m.getsatisfaction.com/topics/7692702 7692702 USB3.0 4k HDMI Adapter driver not working 2018-02-23T19:01:26Z 2018-02-23T15:53:51Z Daron http://m.getsatisfaction.com/people/9551877 https://www.gravatar.com/avatar/050e4f0ec0ffe53cf03c9c6f6e1c0520?d=identicon&s=55&r=PG daron_65wy3y78chwbs The displaylink driver fails to load with the error: <br /><br /> {Device Timeout} <br /> Device cannot start. <br /> The specified I/O operation on %hs was not completed before the time-out period expired. <br /><br /> I have unplugged and replugged several times as well as uninstalled and reinstalled the drivers. <br /><br /> Any ideas? problem 1 2 1 comment http://m.getsatisfaction.com/topics/7692600 7692600 Can I add a third monitor to my Plugable USB 3.0 docking station? 2018-02-23T18:51:04Z 2018-02-23T12:10:15Z Jor dan http://m.getsatisfaction.com/people/9200969 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11110711/photo_medium.jpg jor_dan I currently and running my LENOVO Flex 5 laptop with 2 external Samsung monitors. One using HDMI to HDMI and the other DVI (plugable end) to HDMI (moirtor end). I wanted to add a third monitor here. <br /><br /> The monitor has VGA and HDMI. <br /><br /> Alternatively will the new USB-C docking station support my computer setup (LENOVO Flex 5). It has a USB-C port. <br /><br /> Thank you <br /> Jordan question 3 2 1 comment http://m.getsatisfaction.com/topics/7692291 7692291 UGA-165 resolution on Chromebook dropped to 1024x768 2018-02-23T18:49:12Z 2018-02-22T21:31:43Z Eric P. http://m.getsatisfaction.com/people/9550695 https://www.gravatar.com/avatar/3a96860b348686b0739336ba9a0a9361?d=identicon&s=55&r=PG eric_p_4didbo64n3ejx Hi, I've been a happy customer of my Plugable UGA-165 for about a year now on my Chromebook. I was able to have a full 1920x1080 display on a 2nd monitor using my Plugable. <br /><br /> Now something has changed, and I don't know what. But I can only get 1024x768 resolution on the 2nd monitor now. Even in the Chromebook display settings, it shows 1024x768 as the highest it will go. <br /><br /> Any idea what I can do to get 1920x1080 display back? <br /><br /> Thanks, <br /> Eric question 1 2 1 comment http://m.getsatisfaction.com/topics/7684635 7684635 Dock for HP Spectre x360 13t Convertible 13-ae005na 2018-02-23T18:06:45Z 2018-02-10T10:03:28Z Phil http://m.getsatisfaction.com/people/7074473 https://www.gravatar.com/avatar/655f6c3127ac0d56c975cbaf567dbc3d?d=identicon&s=55&r=PG phil_6769079 Hi <br /><br /> I just purchased the HP Spectre x360 13t Convertible 13-ae005na, and would like to get a dock for it. the laptop has 2 USB-C ports and 1 USB3-SS A <br /><br /> My requirement is to have an External Monitor, my current Monitor has DVI-D and HDMI ports, although I may likely move to a 4K monitor in the future. <br /><br /> Not sure if a second monitor could be supported which would be a nice option but not essential. <br /><br /> I would also like the 1Gb Ethernet connected Via the Dock <br /><br /> And I would like to charge through the Dock (without using the HP charger if possible), have Keyboard and wireless mouse adaptor, and have the Audio out currently using a 3.5mm jack, and the ability to plug USB stick, tablet and/or SD card (or USB adapter for SD card) <br /><br /> Could this also support an External HDD too <br /><br /> I do not have gaming requirements of this setup. <br /><br /> Is that possible and which Dock would you recommend? <br /><br /> Thank you! question 7 3 1 comment dock http://m.getsatisfaction.com/topics/7692450 7692450 windows 10 - three monitors - no icon to control displays 2018-02-23T04:13:24Z 2018-02-23T04:06:47Z James R Brown http://m.getsatisfaction.com/people/9551076 https://www.gravatar.com/avatar/b6a408a3b3245bfd752ff1ab53071e10?d=identicon&s=55&r=PG james_r_brown The standard Intel graphics display app does not know that I have three monitors in use, but I cannot find an icon to bring up changes for position, resolution or rotation <br /><br /> Windows 10 /Dell Inspiron 14R <br /> Pluggable USB 3.0 model ud-3900 problem 1 1 1 create