http://m.getsatisfaction.com/companies/raileurope/topics?page=1 Topics in Rail Europe 1970-01-01T00:00:00Z 6634 6135 9 477 0 31 http://m.getsatisfaction.com/topics/7559930 7559930 Rome , Naple ,florence to venice 2017-07-22T07:30:51Z 2017-07-22T07:30:51Z Princess Sally http://m.getsatisfaction.com/people/9202095 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11111152/photo_medium.jpg princess_sally This is my first time to go to Italy . <br /><br /> 1. Our First destination coming from U.S. Is Rome, <br /> From Rome we want to go to Pompeii Do We need to go to Naple to take a train going to pompaeii.? how much , what kind of train ? <br /><br /> 2 From Naple we will stay 2 night then go to Florence to Pisa . What train ? <br /><br /> 3. From florence to Venice is the last as we have a ticket going to Greece in marco polo airport. <br /><br /> 4.Is these route good according to distance. <br /><br /> 5. Do I need several kind of train. In these route , the train pass is applicable ? if yes what kind <br /><br /> Please advise time saving and money wise. Hoping for your immediate reply <br /><br /> We are flying Sept. First <br /><br /> Thank you <br /><br /> Sally question 0 1 1 create http://m.getsatisfaction.com/topics/7559627 7559627 Select pass (France - Germany - Austria) + Swiss pass or Select pass (France + Germany + Austria + Switzerland) 2017-07-22T07:16:17Z 2017-07-21T17:27:19Z Ajay http://m.getsatisfaction.com/people/9201292 https://www.gravatar.com/avatar/4ef64b7193371217bf45fbdb00d2c6a4?d=identicon&s=55&r=PG ajay_l0oqsq7yb131a Hi Jeff, <br /><br /> Can you please advise on the following- <br /><br /> We want to buy select pass for 3 countries i.e. Paris - Germany - Austria <br /><br /> And one Swiss pass for 4 days in Switzerland <br /><br /> Our plans is to travel as below :- <br /> Paris to Geneva on 30th July (Can I use the select pass for 3 countries i.e. Paris/Germany/Austria) to travel by train from Paris to Geneva <br /> Switzerland - 31st July to Aug 5th so I can use the Swiss pass <br /> Geneva to Germany - Aug 5th (can I again use the select pass same day for 3 countries i.e. Paris - Germany - Austria or I will have to use the Swiss pass <br /><br /> My main concern is that can I use the select pass (Paris - Germany -Austria) to travel from Paris to Geneva and then Geneva to Germany. <br /><br /> Kindly advise. <br /><br /> Best, question complete 2 2 1 comment http://m.getsatisfaction.com/topics/7559811 7559811 Eurail Select Pass 2017-07-21T23:41:56Z 2017-07-21T23:41:56Z Michael http://m.getsatisfaction.com/people/9201758 https://www.gravatar.com/avatar/fbc8a7bb880f106b7cd0984a55a5ee37?d=identicon&s=55&r=PG michael_gr5wokqgox84g My partner and I will be traveling from Barcelona to Paris and various cities in Italy. I selected Spain because that is were we are starting. Then selected the two country pass because it asked for the bordering countries to Spain France and Italy. Will I be able to use the pass in Spain? question 0 1 1 create http://m.getsatisfaction.com/topics/7559808 7559808 How do I speak to a person 2017-07-21T23:37:44Z 2017-07-21T23:37:44Z Michael http://m.getsatisfaction.com/people/9201758 https://www.gravatar.com/avatar/fbc8a7bb880f106b7cd0984a55a5ee37?d=identicon&s=55&r=PG michael_gr5wokqgox84g question 0 1 1 create http://m.getsatisfaction.com/topics/7559778 7559778 I mistakenly entered the incorrect email for an e-ticket. How do I update my email address so that I receive my train ticket? 2017-07-21T22:09:41Z 2017-07-21T22:09:41Z Christy http://m.getsatisfaction.com/people/9201696 https://www.gravatar.com/avatar/46004eefb82bc8412e87b579d8e9a0b5?d=identicon&s=55&r=PG christy_a488laika2b6c question 0 1 1 create http://m.getsatisfaction.com/topics/7317070 7317070 How can I check my e-ticket confirmation? 2017-07-21T21:03:07Z 2016-09-23T17:39:02Z Oscar Rodriguez Arroyo http://m.getsatisfaction.com/people/8685541 https://www.gravatar.com/avatar/f02aec3b4b965897ce051bf513e4acd8?d=identicon&s=55&r=PG oscar_rodriguez_arroyo I want to check what's the status of my e-ticket using my BOOKING FILE REFERENCE, Customer reference number or my e-ticket number. question complete 4 3 1 comment http://m.getsatisfaction.com/topics/6082279 6082279 Does a Eurail Pass cover the Glacier Express? 2017-07-21T20:43:13Z 2014-04-07T13:05:01Z Anthony Mallas http://m.getsatisfaction.com/people/6791194 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10300829/1119182_100001063269016_376621923_n_medium.jpg anthony_mallas Does the 5 day Eurorail pass allow you to ride the Glacier express, If not do you get a discount? Also why can't I purchase Glacier Express tickets? I want to do so now before it fills up. question complete 20 4 1 comment glacier express, glacier express eurail passholder fare, switzerland, eurail pass, eurail select pass, st moritz, zermatt, pass and reservations http://m.getsatisfaction.com/topics/7559601 7559601 Can I purchase RailEurope reservation tickets at any train station in Europe? 2017-07-21T20:30:35Z 2017-07-21T16:48:46Z Susan Ollinick http://m.getsatisfaction.com/people/9084859 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11068525/photo_medium.jpg susan_ollinick I have a rail pass. Can I purchase a reservation from any train station in Europe? I am traveling in Germany but need a reservation for a TGV from Paris to Avignon in September. That's the only way I can accommodate a paper ticket. question complete 2 2 1 comment avignon tgv, avignon tgv station, avignon tgv to paris, avignon to paris, france, paris, tgv http://m.getsatisfaction.com/topics/7559521 7559521 How can you use the Swiss Pass to travel from Chur to Salzburg? At what point do I Pay for the additional train travel into Austria? 2017-07-21T19:46:34Z 2017-07-21T14:39:32Z Carrie Fullen http://m.getsatisfaction.com/people/9201087 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11110750/photo_medium.jpg carrie_fullen I am purchasing a Swiss Pass for travel within Switzerland but cannot figure out how far the Pass will cover on travel from Chur to Salzburg. At what point do I pay for additional train travel? question complete 2 2 1 comment austria, chur, chur to salzburg, chur to sargans, railjet, salzburg, sargans to salzburg, swiss travel pass, switzerland http://m.getsatisfaction.com/topics/7559131 7559131 Is DART included with the National Irish Rail Pass 2017-07-21T18:49:13Z 2017-07-20T21:51:33Z Frank R Gabelman http://m.getsatisfaction.com/people/9200014 https://www.gravatar.com/avatar/206ee441f554b2d0136669410bb2526c?d=identicon&s=55&r=PG frank_r_gabelman Trying to figure out how many days to buy for an Irish Rail Pass and if I should add days to my pass while staying in Dublin if DART is included. Just need to know if I have to buy a different pass for DART or not. question complete 3 2 1 comment http://m.getsatisfaction.com/topics/7559410 7559410 May I take my assembled bike in a train from Paris to Berlin? 2017-07-21T18:41:41Z 2017-07-21T10:08:35Z CĂ©line Mengis http://m.getsatisfaction.com/people/9200763 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11110635/13524405_10153647912355978_8511031444742650942_n_medium.jpg c_line_mengis I am planning a trip in Germany with my bike. Is ornate possible to travel by train from Paris to Berlin with an assembled bike? question complete 3 2 1 comment berlin, chalons en champagne to metz, en, euronight, france, france-germany high speed, germany, ice, inter city express, intercity express, karlsruhe to berlin, mannheim to berlin, metz to strasbourg, offenburg to berlin, paris, paris to berlin, paris to chalons en champagne, paris to karlsruhe, paris to mannheim, strasbourg to offenburg, ter, tgv est, assembled bicycle, assembled bicycles, assembled bike, assembled bikes, bicycle, bicycles, bike, bikes, fully assembled bicycle, fully assembled bicycles, fully assembled bike, fully assembled bikes http://m.getsatisfaction.com/topics/6176862 6176862 My booking didn't go through, but I was still charged 2017-07-21T18:26:42Z 2014-05-15T03:35:18Z Pat Andrianakos http://m.getsatisfaction.com/people/6872787 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10322731/1779682_10151867639622132_1499622518_n_medium.jpg pat_andrianakos I have booked tickets several times over the past few days and every time i do it says it can't finalize my booking but my credit card has been charged for each booking. i have received no confirmation emails or anything so i am out of pocket by nearly $800 and still have no tickets. Please someone solve this problem or put me in contact with someone who can. problem pending 10 6 4 comment http://m.getsatisfaction.com/topics/7521412 7521412 How do I change seat assignments? 2017-07-21T16:52:41Z 2017-05-18T15:54:23Z John P Rooney http://m.getsatisfaction.com/people/9099323 https://www.gravatar.com/avatar/6ed9ca03f122ff3d48191063795920fc?d=identicon&s=55&r=PG john_p_rooney We are a party of 8 and when made my round trip reservations, I didn't see an option for choosing seats. Upon purchasing/ticketing, I was assigned to seats that don't appear to be together. Is there a way for me to change seat assignments to get closer together? question complete 3 2 1 comment http://m.getsatisfaction.com/topics/7559349 7559349 Can I make a reservation online? I have a Rail Pass but am traveling with no fixed address to receive a paper ticket. 2017-07-21T16:41:24Z 2017-07-21T06:45:14Z Susan Ollinick http://m.getsatisfaction.com/people/9084859 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11068525/photo_medium.jpg susan_ollinick question complete 1 2 1 comment http://m.getsatisfaction.com/topics/7559370 7559370 General Ticket HELP 2017-07-21T16:28:37Z 2017-07-21T07:39:31Z Kirk N Kristi Stewart http://m.getsatisfaction.com/people/9200585 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11110571/15941355_10206189867064160_3673226558841676297_n_medium.jpg kirk_n_kristi_stewart I have a general ticket for a train departing tomorrow. How do I ensure I get on the train? It is just a single ticket one way, not a pass. I assumed when I bought it I was on a specific train (as I clicked a time). When it came in the mail it is basically blank. My email says I have a seat, the ticket does not. question complete 1 2 1 comment general ticket, no reservation