http://m.getsatisfaction.com/companies/reckon/topics?page=1 Topics in Reckon 1970-01-01T00:00:00Z 10624 7031 364 2731 0 1037 http://m.getsatisfaction.com/topics/7633900 7633900 Hi i have a question please, We just purchased a car under the bussiness i dont know where to enter it under 2017-11-19T06:25:23Z 2017-11-19T05:18:31Z Lane Saipaia http://m.getsatisfaction.com/people/9396727 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11180518/15326454_101269173702674_6945224130366976319_n_medium.jpg lane_saipaia Help&nbsp; question 4 4 1 comment http://m.getsatisfaction.com/topics/7632841 7632841 Upgrade to Personal Plus 2018 2017-11-19T05:56:25Z 2017-11-17T04:17:41Z Kel Luke http://m.getsatisfaction.com/people/7013565 https://www.gravatar.com/avatar/3770e403badf2752b07e23bffa70a7fc?d=identicon&s=55&r=PG kel_luke I have recently (October 2017) upgraded to a full licence version of Reckon Personal Plus. I have downloaded the "new" version and duly received the CD. Even tho I had already been using Reckon PP 2017 I went thru the usual procedure of deleting the program and then re- installing. All that was successful. Then, several weeks later I received an invitation by email from Reckon, to upgrade to Reckon PP 2018 which I attempted to access. After the ritual of deleting and re- installing I find that the program is still the 2017 version. Can anyone enlighten me about just what is the current status of Reckon PP ??&nbsp;&nbsp;<br /><br />&nbsp; &nbsp; question 2 2 1 comment http://m.getsatisfaction.com/topics/7633421 7633421 date format importing to Cashbook 2017-11-19T01:32:00Z 2017-11-18T05:04:48Z Martin Le Grice http://m.getsatisfaction.com/people/7521043 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10530224/photo_medium.jpg martin_le_grice I am using an old version of Quicken Cashbooks and frustrated trying to import QIF files from my bank as it always imports the year as '20'. I think this is a limitation of the old software which only offers an import date format of DDMMYY or MMDDYY so I think it reads just the first 2 characters of '2017'. I have tried to find a way of editing this in Excel but the date format there can only be saved as ddmmyyyy (yes, I can change the way it displays in Excel but not the underlying date format.) Any suggestions would be REALLLLY welcome! question 2 2 1 comment http://m.getsatisfaction.com/topics/7633465 7633465 Reckon One in Bank Accounts Transaction Screen GST code not applied 2017-11-18T23:53:29Z 2017-11-18T07:26:54Z lou razzano http://m.getsatisfaction.com/people/9395669 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11180095/photo_medium.jpg lou_razzano Reckon One in Bank Accounts Transaction Screen. Uploaded data is in the new tab and I am allocating receipts to the account number - Allocate Receipts - Choose Customer - Choose my account number. The GST tax code is not applied from the Chart of Account. I Then need to edit the transaction to put the correct GST code. How do I get around this ? question 1 2 1 comment http://m.getsatisfaction.com/topics/7633746 7633746 Can I create an invoice for PAYG/GST rather than using the Manage tax button. I need to be able to do payments off rather than full payment 2017-11-18T20:46:07Z 2017-11-18T20:46:07Z Susan Baker http://m.getsatisfaction.com/people/8303980 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10850850/12647135_1722521524629185_4291252906143800517_n_medium.jpg susan_baker_7988713 Can I create an invoice for PAYG/GST rather than using the Manage tax button. I need to be able to make payments rather than full payment, it's making reconciling the bank account rather interesting, also for Super one invoice for the Clearing account.&nbsp; Just need to know how to enter this so it balances. question 0 1 1 create http://m.getsatisfaction.com/topics/7632826 7632826 New to Accounts Hosted. How can I assign an account code to Other Leave? 2017-11-18T04:36:50Z 2017-11-17T03:35:39Z Lisa Cesare http://m.getsatisfaction.com/people/9393259 https://www.gravatar.com/avatar/6bba2b381634d20426481df35903fc8c?d=identicon&s=55&r=PG lisa_cesare How can I assign an account code to Other Leave? Where can I find the amount of leave to accrue? Will it be journaled automatically or do I have to create manual journal every month? question 1 2 1 comment http://m.getsatisfaction.com/topics/7633315 7633315 Reckons Accounts Personal Plus 2016, 2017 and now 2018 continually crashes 2017-11-18T04:33:57Z 2017-11-17T22:24:48Z Steve http://m.getsatisfaction.com/people/2218070 https://www.gravatar.com/avatar/49e73751570c36bd42215af45d828c0e?d=identicon&s=55&r=PG larsensr I am currently running&nbsp;Reckons Accounts Personal Plus on Windows 10, however this problem has continued over from the last 2 versions (2017 and 2016); the problem also occurred on Windows 7.<br /><br />Reckon&nbsp;Accounts Personal Plus regularly crashes when doing various tasks; there are some tasks, such as "Enter Transaction" in various investment accounts, which cannot be used because it always crashes when using it. For other tasks, such as "Download Quotes", sometimes it works and at other times it crashes. There was a crash halfway through entering a transaction; that transaction is still there but I cannot even go to it to delete it because even clicking on it causes a crash. I get different error codes, usually starting with a 7xxx e.g the most recent is 7326.<br /><br />I have explored the community here and there are a couple of similar posts, the closest being this one from about 1 year ago:&nbsp;<a href="https://community.reckon.com/reckon/topics/program-crashes-on-entering-investment-transactions" rel="nofollow" target="_blank" title="Link https//communityreckoncom/reckon/topics/program-crashes-on-entering-investment-transactions">https://community.reckon.com/reckon/topics/program-crashes-on-entering-investment-transactions</a><br /><br />Based on these posts I have tried the following:<br />1. Validated and super-validated the file <a href="http://kb.reckon.com.au//issue_view.asp?ID=5495" rel="nofollow" target="_blank" title="Link http//kbreckoncomau//issue_viewaspID5495">as per this post</a>.<br />2. Uninstall and re-install.<br />3. run sfc /scannow <a href="http://kb.reckon.com.au//issue_view.asp?ID=5497" rel="nofollow" target="_blank" title="Link http//kbreckoncomau//issue_viewaspID5497">as per this post</a><br /><br />The problem is still there.<br /><br />Can someone please help? I assume the data file is corrupt in some way.&nbsp; I sent an email to Customer Service and received a reply saying to phone the Reckon&nbsp;paid line&nbsp;technical support team at $4.90/ min!!<br /><br />It has come to the stage where I cannot use this software. The thought of starting a brand new file and entering all of the data is too much.<br /><br />Stephen problem 2 3 1 comment http://m.getsatisfaction.com/topics/7632793 7632793 Help please, 2017-11-18T04:24:27Z 2017-11-17T02:18:57Z Leon Slee http://m.getsatisfaction.com/people/9393636 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11179452/photo_medium.jpg leon_slee I am running reckon accounts premier 2017, I have changed my email provider and set it up in outlook with our new address but reckon keeps using my old address to send invoices. I cant find out how to change this. Any ideas problem 2 4 1 comment http://m.getsatisfaction.com/topics/7633394 7633394 Reckon Accounts Plus 2017 changing from annual to perpetual 2017-11-18T04:19:09Z 2017-11-18T02:38:05Z Carol http://m.getsatisfaction.com/people/9395371 https://www.gravatar.com/avatar/134290df7be359247c4e4854485ff327?d=identicon&s=55&r=PG carol_webster_fqa7kgjtodzz I am changing from annual to perpetuating licence. &nbsp;Can the installation key be changed within the programme and how to do this or do I have to reinstall Reckon from the CD? question 1 3 1 comment http://m.getsatisfaction.com/topics/7620781 7620781 Reckon 2018 2017-11-18T04:14:30Z 2017-10-28T01:31:44Z Chris Appleby http://m.getsatisfaction.com/people/6555448 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10237839/41394_1455323611_7688_n_medium.jpg chris_appleby_6250780 Has anyone upgraded to Personal 2018 and were there any issues? I'm using Personal 2017 at the moment.<br /><br />Chris A question complete 21 14 1 comment http://m.getsatisfaction.com/topics/7567631 7567631 Quickbooks pro saved my company file as an enterprise file, how do I open it? 2017-11-18T03:56:08Z 2017-08-03T23:39:13Z Dan http://m.getsatisfaction.com/people/9222549 https://www.gravatar.com/avatar/eb12ea6e67b14f8cdf9735febdfc7a10?d=identicon&s=55&r=PG dan_99z8hydgxxahh Quick Books Pro 2013 will no longer open my company files as it has saved them as enterprise files and will not open them. &nbsp;How can I access my files? question 16 6 1 comment http://m.getsatisfaction.com/topics/7346947 7346947 Program crashes on entering investment transactions 2017-11-17T22:30:13Z 2016-11-01T00:54:50Z Gavin Clark http://m.getsatisfaction.com/people/8752122 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10942074/photo_medium.jpg gavin_clark_bsn7kh7z7oypm Every time I attempt to enter a transaction within one of my investment accounts, the program crashes. Each time it crashes I receive a different error code. Most recently, Error code 7332, then 7281. It provides a crash dump, and I have clicked "send" on the error report multiple times. However, I do not know how to respond.<br /><br />I was using Reckon Accounts Personal Plus 2015. Then when I upgraded my operating system to Windows 10, I began having problems. I upgraded to Reckon Accounts Personal Plus 2016 with the hope that this would resolve the problems. It has not. I have been informed that I may upgrade to Reckon Accounts Personal Plus 2017 but do not have confidence that will solve the problem.<br /><br />I have also un-installed and re-installed the 2016 program a few times without it solving the problem. As a result I'm guessing it's something to do with the data file? I have also tried running the program as administrator, in case it had anything to do with the user profile, but that also has not succeeded.<br /><br />Does anyone have any suggestions? I really hope I can solve this as our data file has history back about 10 years now, and to have upgraded without success will be an expensive experience if the program doesn't work. question complete 3 4 1 comment http://m.getsatisfaction.com/topics/7632889 7632889 Reckon Elite ledger beneficiary chart of account set up 2017-11-17T06:32:48Z 2017-11-17T06:32:48Z Lisa Hains http://m.getsatisfaction.com/people/9341687 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11162705/photo_medium.jpg lisa_hains Does anyone know how to set up a beneficiary accounts in Reckon Elite ledger? I want to be able to show the opening balance, profit distribution, drawings and closing balance for each beneficiary.&nbsp; I can't seem to work out how to do it. question 0 1 1 create http://m.getsatisfaction.com/topics/7632792 7632792 Clearing unbilled time and expenses 2017-11-17T02:56:33Z 2017-11-17T02:18:44Z Amanda Mills http://m.getsatisfaction.com/people/9393651 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11179458/15871976_10154300315847773_1158949240051056376_n_medium.jpg amanda_mills_3x7j791owni4c I am using Reckon Hosted.<br />I have a lot of unbilled time and expenses that have not been allocated to invoices.&nbsp; We are trying to run job profitability reports and they are not correct as this time is not showing.<br />The invoices have already been created and sent to the clients and some have been paid.<br /><br />Is there any way to allocate these items to the job without deleting and redoing the invoices?&nbsp;<br />I know in another accounting system you could do a zero invoice and clear the work in progress?<br /><br />Thanks. question 2 2 1 comment http://m.getsatisfaction.com/topics/7632740 7632740 run time 429 activeX compontent cant create object 2017-11-17T02:36:31Z 2017-11-17T00:11:03Z Cagatay İnç http://m.getsatisfaction.com/people/9393513 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11179419/13754563_10153822791525748_8720040452833180221_n_medium.jpg cagatay_n retail point of sales proffessional 2010/11&nbsp;<br />when i try do end of day, its adding to yesterday sales too<br />its start on monday and it has been adding all week&nbsp;<br />its going to eror code : Run-time 429 ActiveX component can t create object.<br />could you please help me problem 3 2 1 comment