http://m.getsatisfaction.com/companies/reckon/topics?page=1 Topics in Reckon 1970-01-01T00:00:00Z 18343 12114 451 4935 0 2311 http://m.getsatisfaction.com/topics/7973396 7973396 Help with trial version 2020-02-18T10:34:37Z 2020-02-18T10:34:37Z Ben http://m.getsatisfaction.com/people/10479963 https://www.gravatar.com/avatar/39d5d9c325be1b7898d301de270e3735?d=identicon&s=55&r=PG ben_3fx2l3d9ut9fg i have downloaded a trial version of premier and had to upgrade my company file to a newer version. I have done that and apparently it is too new and I now need to upgrade my trial version to series 2. OMG Help question 0 1 1 create http://m.getsatisfaction.com/topics/7971679 7971679 Visual Care integration with Reckon Hosted 2020-02-18T10:34:19Z 2020-02-12T12:06:23Z Carmel Clarke http://m.getsatisfaction.com/people/9993279 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11399828/photo_medium.jpgsz400 carmel_clarke_7irx4g9fof4bz Does anyone have experience with Visual Care integrating with Reckon Hosted. Any tips or rescources as to if it actually works or how to get the most out of it.&nbsp; question 5 3 1 comment http://m.getsatisfaction.com/topics/7971614 7971614 STP Mobile App related question 2020-02-18T06:27:54Z 2020-02-12T06:44:16Z swakhlu01 . http://m.getsatisfaction.com/people/10468976 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11496605/photo_medium.jpg swakhlu01 Trying to find out if this is an active Forum. I have a critical question about how the App reports STP Year to Date into Employees ATO account. The ATO has got involved as there is an error and I need an urgent solution. The Recon One phone support team are refusing to help for obvious reasons. question 15 4 1 comment http://m.getsatisfaction.com/topics/7973350 7973350 help need help with login STP App - staying already registered 2020-02-18T06:11:29Z 2020-02-18T06:11:29Z Jayne Callaghan http://m.getsatisfaction.com/people/10472892 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11497327//platform/profilepic/_medium. jayne_callaghan need helpURGENTLY with login staying the ABN is already registered. <br alt="" name="" rel="" target="" title="" type="" value="" /> question 0 2 1 create http://m.getsatisfaction.com/topics/7973320 7973320 2017 accounts download 2020-02-18T05:55:58Z 2020-02-18T03:07:50Z Phil Lampard http://m.getsatisfaction.com/people/10479294 https://www.gravatar.com/avatar/a7e6f096589d7f604e87a63fc8d92074?d=identicon&s=55&r=PG phil_lampard Hi I, am using Reckon Accounts 2017, and I cant download it to my new laptop, the error code is 1920QBCF monitor service fail to start,<br />regards Phil &nbsp; problem 3 3 1 comment http://m.getsatisfaction.com/topics/7973277 7973277 How can I change the year to date figure entered when an employee is first created. 2020-02-18T05:51:42Z 2020-02-17T23:12:10Z vera http://m.getsatisfaction.com/people/10479004 https://www.gravatar.com/avatar/dd8071756dc5b4592d3ecaf954612506?d=identicon&s=55&r=PG vera_fsf8lxvyoa1um How can I change the year to date figure entered when an employee is first created? The figures have now doubled with the first pay run, I’m assuming the year to date should have been 0 so that figures don’t double with first pay run. question 1 2 1 comment http://m.getsatisfaction.com/topics/7950602 7950602 single touch payroll log in issue 2020-02-18T05:19:15Z 2019-12-04T04:35:50Z Bianca http://m.getsatisfaction.com/people/10358042 https://www.gravatar.com/avatar/7cfc838d8694a454c390c4d15faaff28?d=identicon&s=55&r=PG bianca_hh477ay4xtnsx Hi there,<br /><br />I am trying to log into my Reckon STP account that I had created a few months ago but the email address that I registered the ABN with is invalid as it was created with only .com but my email is .com.au. , therefore I can not even reset the password as the reset link goes to the invalid email address.<br />Is it possible for you to change the email address that is linked to the ABN to the valid address?<br /><br />Please let me know any information that you may require to help resolve this and allow me to log into my account.<br /><br />Kind regards,&nbsp;<br /><br />Bianca&nbsp; problem 2 2 1 comment http://m.getsatisfaction.com/topics/7973336 7973336 Consolidated line items on sales invoice 2020-02-18T05:03:59Z 2020-02-18T04:30:14Z Gemma http://m.getsatisfaction.com/people/9625189 https://www.gravatar.com/avatar/107939c000ad91eb331ed214a819a913?d=identicon&s=55&r=PG gemma_fishwick <p alt="" name="" rel="" target="" title="" type="" value=""></p>Is it possible to create a printable sales invoice that shows a collapsed/consolidated line for each item type?&nbsp; <br /><br />E.g. if I am charging 10 x labour items on 10 x lines for $1k each for a total of $10k can the printable invoice be programmed to show only 1 x line for labour at $10k?&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /> question 1 5 1 comment http://m.getsatisfaction.com/topics/7973329 7973329 in select payslip window, doesn't have employee list to choose when I want to print the payslip 2020-02-18T04:32:36Z 2020-02-18T04:02:57Z Wei Dong http://m.getsatisfaction.com/people/10479247 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11498493/photo_medium.jpg wei_dong_c4ldwyzpeg6ec in select payslip window, doesn't have employee list to choose when I want to print the payslip<br alt="" name="" rel="" target="" title="" type="" value="" /> problem 2 4 1 comment http://m.getsatisfaction.com/topics/7973331 7973331 HOW TO RECEIVE REIMBURSEMENTS FROM A CUSTOMER VIA AN INVOICE I HAVE TO CREATE 2020-02-18T04:26:46Z 2020-02-18T04:08:08Z jennifer byrne http://m.getsatisfaction.com/people/9755711 https://www.gravatar.com/avatar/7d0f3b5152e2bcdb049136d0c71f428d?d=identicon&s=55&r=PG jennifer_byrne_8ljnuouixy8t6 question 1 3 1 comment http://m.getsatisfaction.com/topics/7971459 7971459 Connection fail when launching accounts 2020-02-18T04:19:22Z 2020-02-11T20:24:37Z Lonnae Harris http://m.getsatisfaction.com/people/8081923 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10766489/12072579_10203445184250469_101549217642773462_n_medium.jpg lonnae_harris Have logged in to Reckon Hosted but every time I try to "Launch accounts" it comes up with connection failed...is the server down this morning?? problem 5 5 2 comment http://m.getsatisfaction.com/topics/7973015 7973015 i am trying to install quicken Personal 2011 and keep getting an error and the system crashes. The error code is 7093 2020-02-18T04:12:19Z 2020-02-17T05:25:00Z Sue http://m.getsatisfaction.com/people/10477458 https://www.gravatar.com/avatar/d989296ecc04de57597714b8d4b31b98?d=identicon&s=55&r=PG sue_ke0m0l3867b9r I cannot install my Personal 2011 Quicken.&nbsp; When I enter my installation code, the screen goes to try to contact the activation server and then I get the message that an error has occurred and the program has to close.&nbsp; It provides an error code:&nbsp; 7093.&nbsp; I have repeatedly uninstalled and reiinstalled the software and spoken to the people at Quicken 4 times with no-one being able to help me problem 2 3 1 comment http://m.getsatisfaction.com/topics/7413094 7413094 Printing Payslips 2020-02-18T03:58:38Z 2017-01-03T23:31:59Z Arthur Bortz http://m.getsatisfaction.com/people/8109023 https://www.gravatar.com/avatar/f915edfeabfb0a5b6384c5547a450358?d=identicon&s=55&r=PG arthur_bortz I need to Email&nbsp; a date range of previous payslips for a staff member.<br />Is there an easy way to do this? question complete 5 6 2 comment http://m.getsatisfaction.com/topics/7973291 7973291 How do I set up MFA on upgraded mobile. 2020-02-18T03:47:01Z 2020-02-18T00:15:24Z Angie Aldous http://m.getsatisfaction.com/people/9763412 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11313828//platform/profilepic/_medium. angie_aldous I use The STP Portal on my work pc. I have a new mobile phone with the same number and need to reload the MFA. I do not have access to my old mobile. I have loaded the app but cannot figure out how to reactivate. Please help. New phone Samsung Galaxy S10e question 2 3 1 comment http://m.getsatisfaction.com/topics/7973315 7973315 Hi I am new to Reckon Accounts Premier, just start use this software this month. I have problem to print payslip as no payslip to select 2020-02-18T03:14:56Z 2020-02-18T02:32:02Z Wei Dong http://m.getsatisfaction.com/people/10479247 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11498493/photo_medium.jpg wei_dong_c4ldwyzpeg6ec problem 3 2 1 comment