http://m.getsatisfaction.com/companies/reckon/topics?page=1 Topics in Reckon 1970-01-01T00:00:00Z 10313 6802 355 2687 0 973 http://m.getsatisfaction.com/topics/6763385 6763385 Recurring Transaction in Reckon One 2017-09-25T11:20:20Z 2015-09-01T02:33:15Z Linda Damon http://m.getsatisfaction.com/people/7719484 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10622891/SCREENHEADJULY2013_medium.jpg linda_damon Recurring Transactions in Reckon One would make clients and myself very happy! &nbsp;Many monthly and some weekly transactions are problematic when the client does not have access to bank feeds. &nbsp;Please? idea active 18 17 3 comment http://m.getsatisfaction.com/topics/7599240 7599240 How do I record a refund of Payroll Tax 2017-09-25T07:38:02Z 2017-09-25T03:05:51Z Tracey Domaille http://m.getsatisfaction.com/people/9222858 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11118487/13254503_10208014623177680_1370294464172910730_n_medium.jpg tracey_domaille Using Hosted I have received a refund of Payroll tax for the 16/17 Financial Year and would like to credit against my payroll tax expense. question 3 2 1 comment http://m.getsatisfaction.com/topics/7599267 7599267 How do I get charge out rates into monthly reports 2017-09-25T07:19:56Z 2017-09-25T04:33:31Z Trixie Dodd http://m.getsatisfaction.com/people/9305437 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11149190/14212537_1247408068625314_520894263895336099_n_medium.jpg trixie_dodd_evafadfdg6mnt Hi I use Reckon Enterprise - Professional services edition. My question is can I get billing rates into the following reports? Time by Job Detail and Time by Name Detail? I have all team members charge out rates loaded - they pull through into the invoices but not through the reports - can anyone help please? Is QODBC desktop driver for quickbooks an option? &nbsp;And if so is there anyway that we can trial it before purchasing? &nbsp;I have asked before if hourly rates can be pulled through into reports but have not received any favourable answers. &nbsp;I would really appreciate someones help on this. problem 1 3 1 comment http://m.getsatisfaction.com/topics/7599190 7599190 How to add a 3rd and 4th super fund into the investment tab of reckon personal plus 2017-09-25T05:10:57Z 2017-09-25T00:34:21Z Al and S http://m.getsatisfaction.com/people/9305210 https://www.gravatar.com/avatar/2a86bfb21ca779f0d1df33804bdc10f1?d=identicon&s=55&r=PG al_and_s we have Reckon Acc Personal Plus. We have 4 super funds. I have successfully set up 2 super funds. When I enter the 3rd and 4th, all the details are correct except for the amount of these 3rd and 4th funds. Reckon records the amounts of these 3rd and 4th funds the same as one of the first 2 funds. It will let me edit details, but not the amount. Please advise? question 4 2 1 comment http://m.getsatisfaction.com/topics/7526859 7526859 Reckon Accounts has stopped working 2017-09-25T03:57:48Z 2017-05-27T05:08:05Z Peter Baxter http://m.getsatisfaction.com/people/4845560 https://graph.facebook.com/100007023310762/picture?type=normal peter_baxter_4546381 <p>This has been happening for as long as I can remember, through Win7 8 10, all updates all thru the last ?? 5 years at least</p><p>"Reckon&nbsp; Accounts has stopped working" appears and the program freezes advising I need to close it after editing an entry in the to do list, I can open and view an existing entry, I can create a new entry all with no problem but as soon as I edit and existing entry in the to do list QB crashes, says "a problem with the program"</p><p>Any ideas ????</p><p><br /></p><p><br /></p><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1602242/RackMultipart20170527-14484-1rn2dz4-PC_OS_build_etc_inline.jpg?1495861587" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1602242/RackMultipart20170527-14484-1rn2dz4-PC_OS_build_etc_inlinejpg1495861587" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1602243/RackMultipart20170527-67076-w92bqy-reckon_accounts_has_stopped_working_inline.jpg?1495861598" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1602243/RackMultipart20170527-67076-w92bqy-reckon_accounts_has_stopped_working_inlinejpg1495861598" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1602244/RackMultipart20170527-49475-17rulfz-reckon_accounts_not_responding_inline.jpg?1495861617" /> question complete 36 7 1 comment http://m.getsatisfaction.com/topics/6374407 6374407 BankData Feed Status 2017-09-25T01:03:31Z 2014-09-30T04:04:07Z Reckon FAQs http://m.getsatisfaction.com/people/6240286 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10149220/Communitylogo_large_medium.jpg reckon_faqs <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1654009/13964-fklg6y_inline.jpg?1506301386" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1654009/13964-fklg6y_inline.jpg?1506301386" /> article 196 2 2 comment bank, bankdata, bankfeed, data, feed, status http://m.getsatisfaction.com/topics/7599184 7599184 back up file 2017-09-25T00:26:07Z 2017-09-25T00:12:37Z Jane Chen http://m.getsatisfaction.com/people/9305198 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11149108/19145830_10155345434213419_5085968075905418053_n_medium.jpg jane_chen_7b65e0ajlnsrp Hi Reckon guru<br /><br />If i cancel the subscription,can i still access the existing back file?<br /><br />Thanks.&nbsp; question 1 2 1 comment http://m.getsatisfaction.com/topics/7597062 7597062 Quicken 2009 Personal Plus: Transfer Cancelled error 2017-09-24T06:22:56Z 2017-09-21T11:57:10Z Warren Vonghack http://m.getsatisfaction.com/people/9298770 https://www.gravatar.com/avatar/3f82be2e923160c2daf0a8cd8215998f?d=identicon&s=55&r=PG warren_vonghack Hi everyone, <br /><br />I'm experiencing a problem with reinstalling Quicken as per the guidance provided in the forums. The reason for the reinstall is that transferring between two accounts causes a "Transfer Cancelled" message so I've gone to the&nbsp;Quicken 2009\HAB\DISK1 folder and run&nbsp;ISsetup.exe file as an Administrator.&nbsp;<br /><br />Everyone goes through smoothly until I get an "Error 1305: Error reading C:\.....Quicken 2009.msi. Verify that the file exists and that you can access it".<br /><br />Any help would be greatly appreciated because I cannot continue with the install.<br /><br />Thanks in advance, Warren problem 5 2 1 comment http://m.getsatisfaction.com/topics/7540515 7540515 Supplier bills appear as open transactions when they are not? 2017-09-24T03:24:19Z 2017-06-19T22:14:03Z Alyssha Thompson http://m.getsatisfaction.com/people/6996655 https://graph.facebook.com/v2.0/10209874232356612/picture?type=normal alyssha_thompson I have numerous supplier bills, from years ago that are not actually owed, so when I sort my transactions by open amount, for example, there is all these bills that are listed that are not outstanding. &nbsp;Its frustrating, how do I remedy this without throwing out our current period accounts? question complete 6 7 1 comment http://m.getsatisfaction.com/topics/6349030 6349030 Generate supplier remittances when bill has been paid by credit card 2017-09-23T07:20:45Z 2014-09-12T07:09:21Z Heidi Froelich http://m.getsatisfaction.com/people/7100319 https://www.gravatar.com/avatar/ae61cee8dc4ef2a84a361e090624ff3d?d=identicon&s=55&r=PG heidi_froelich The option to send remittances for payments made by credit card is not provided in Reckon.&nbsp; Easy for bank account payments but just can't do it for credit cards.&nbsp; Is there any function in Reckon that would give the same result? problem complete 5 4 1 comment http://m.getsatisfaction.com/topics/7550010 7550010 Hi. How do I generate an open sales order by customer report that excludes the GST component, thanks 2017-09-23T06:40:02Z 2017-07-05T22:58:53Z karen r http://m.getsatisfaction.com/people/9174888 https://www.gravatar.com/avatar/3080559ce3180567439c7b7a39ae2eb6?d=identicon&s=55&r=PG karen_r_8qzi4kqobp7qx GST on the open sales by customer report question 3 3 1 comment http://m.getsatisfaction.com/topics/6664073 6664073 Open Sales Order Report shows sales orders which are Open, Closed and Partially invoiced. Why? 2017-09-23T06:23:57Z 2015-05-27T09:36:36Z Carrie http://m.getsatisfaction.com/people/7009426 https://www.gravatar.com/avatar/e3d6dc5f929ef9966afc55c465de3ad4?d=identicon&s=55&r=PG carrie_6704114 Reckon Accounts Premier Manufacturing and Wholesale.&nbsp; The Open Sales Order Report is showing up sales orders which are Open, Partially invoiced and Manually Closed.&nbsp; It does not display ALL invoices - it does seem to list all open invoices but includes a seemingly random number of the others.&nbsp; Any ideas? question 4 4 1 comment http://m.getsatisfaction.com/topics/7598253 7598253 banking process for wages 2017-09-23T05:57:06Z 2017-09-22T19:36:25Z Sue Floyed http://m.getsatisfaction.com/people/9302317 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11147984/13920613_10154474925458331_1640977676848840856_n_medium.jpg sue_floyed 2016 rekon, i am trying to process wages- all done and I click on banking icon - there shout be - "<br />onine banking "come up in the drop down box- it assent- what am i doing wrong question 1 2 1 comment http://m.getsatisfaction.com/topics/7597845 7597845 emailing directly from Quickbooks Accounting: Small Business 2008-09 2017-09-22T18:39:41Z 2017-09-22T09:10:20Z Margaret McRae http://m.getsatisfaction.com/people/9301065 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11147557/photo_medium.jpg margaret_mcrae When I try to email an invoice, after clicking on the Send and then Email invoice button it takes me straight to the printer......no option to choose an email address. &nbsp;I am no tech head, but surely this should be a simple thing to set up. &nbsp; question 1 2 1 comment http://m.getsatisfaction.com/topics/7548234 7548234 customer adjustment note for an unpaid invoice 2017-09-22T04:52:34Z 2017-07-02T22:08:07Z Raluca Pratt http://m.getsatisfaction.com/people/8800583 https://www.gravatar.com/avatar/f8a9baa5d430c44210407a1ee5dfea70?d=identicon&s=55&r=PG raluca_pratt Hi there,<br />I have a customer who didn't pay for the invoice ( and know for sure she will not).<br />I tried to create a customer adjustment note using the expense account Bad Debts and the negative amount. The problem is I can not save it , I get the message that the transaction can not be recorded because of the negative amount.<br />So I tried to add a new line on the old invoice , using the same expense account and the negative amount ( so the balance will be zero ) and I get the same message that I can not record it because of the negative amount.<br />I have the basic version of Reckon One , my question is if there is any other way to fix that?<br />Thank you,<br />Raluca question complete 5 4 1 comment