http://m.getsatisfaction.com/companies/ringcentraldev/topics?page=1 Topics in RingCentral 1970-01-01T00:00:00Z 1233 686 162 344 0 133 http://m.getsatisfaction.com/topics/7830984 7830984 For Call log Data Archiving 2018-12-18T16:06:14Z 2018-12-18T07:38:47Z Administrative Office http://m.getsatisfaction.com/people/9441683 https://www.gravatar.com/avatar/5f6bc719e857cc05f1bc08a2f7f666b4?d=identicon&s=55&r=PG administrative_office For Call log Data Archiving in our website to store the voice call text in our database, we need any account id or extension id for API Call.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />&nbsp; &nbsp;$apiResponse = $platform-&gt;get('/account/~/extension/~/call-log', array(<br alt="" name="" rel="" target="" title="" type="" value="" /> question 1 2 1 comment http://m.getsatisfaction.com/topics/7830596 7830596 want to send SMS using Microsoft SQL Server's store Procedure 2018-12-18T11:15:28Z 2018-12-17T13:21:34Z Office After office http://m.getsatisfaction.com/people/9887128 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11359777/photo_medium.jpg office_after_office we&nbsp;want to send SMS using Microsoft SQL Server's store Procedure, plz. guide me if there is any sample code available ? question 2 2 1 comment http://m.getsatisfaction.com/topics/7677042 7677042 SMS API for sending text to customers and get reply against SMS 2018-12-18T10:50:48Z 2018-01-29T12:22:24Z Test RE2QA http://m.getsatisfaction.com/people/9509421 https://www.gravatar.com/avatar/3df30cf7bdf57c335137d876b849ed3d?d=identicon&s=55&r=PG test_re2qa we have created an application which sends SMS to customer through Rest API (curl) hit.<br />SMS is Sending Successfully, but the issue is, when any customer reply against any (or specific) Message.<br />we are not identify the reply of Message.<br /><br />can we use any event or webhooks? for reply of message, which we have sent to customers and we want to store that reply against<br />specific message. how we can do this in PHP.<br /><br />if any body have done such type of work, pleas share your response on it. we don't want to use Message store method or with message Id.<br /><br /><br />Thanks question complete 15 6 1 comment http://m.getsatisfaction.com/topics/7831020 7831020 Artificial Intelligence Compiler. 2018-12-18T10:50:24Z 2018-12-18T10:50:24Z Emma Blisa http://m.getsatisfaction.com/people/9440364 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11195917/20525289_107131616654099_6330159931024708753_n_medium.jpg emma_blisa <p alt="" name="" rel="" target="" title="" type="" value="">I was wondering, is it possible to use Artificial Intelligence to make compilers better?</p><p alt="" name="" rel="" target="" title="" type="" value="">Things I could imagine if it was possible -</p><p alt="" name="" rel="" target="" title="" type="" value="">* More specific error messages<br alt="" name="" rel="" target="" title="" type="" value="" />* Improving compiler optimizations, so the compiler&nbsp;<a alt="" href="https://www.elitecrest.com/cloud-services/" name="" rel="nofollow" target="_blank" title="" type="" value="">Cloud Services</a>&nbsp;&nbsp;actually understand what you're trying to do, and do it better</p>If it is possible, are there any research projects on this subject?<br alt="" name="" rel="" target="" title="" type="" value="" /> question 0 1 1 create http://m.getsatisfaction.com/topics/7829610 7829610 Cannot establish connection with ring central server 2018-12-18T08:11:00Z 2018-12-14T14:10:48Z zgrada zgrada http://m.getsatisfaction.com/people/9799501 https://www.gravatar.com/avatar/bced4c5113d237afe5509ab6093bb793?d=identicon&s=55&r=PG zgrada_zgrada Hi,<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />we promoted application to production, but from time to time (I can say very often) we get connection error:<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 199.255.120.210:443"<br /><br />Could you explain me why?<br /><br />Thanks!<br alt="" name="" rel="" target="" title="" type="" value="" /> problem 4 3 1 comment http://m.getsatisfaction.com/topics/7497130 7497130 Login service.ringcentral.com error do not have sufficient permissions to access this service. 2018-12-18T05:43:20Z 2017-04-12T04:59:41Z Minh Pham http://m.getsatisfaction.com/people/9027949 https://www.gravatar.com/avatar/cee727a2fd2bed1b7b870336b865d145?d=identicon&s=55&r=PG minh_pham_amko5rtdx2taf I recently started service with RC, my app is approved in production "active in production".&nbsp;But when i trying login at<br />&nbsp;<a href="https://service.ringcentral.com/login/enter.html?s=1210&amp;localeId=en_US" rel="nofollow" title="Link: https://service.ringcentral.com/login/enter.html?s=1210&amp;localeId=en_US">https://service.ringcentral.com/login/enter.html?s=1210&amp;localeId=en_US</a> with my account, i get a message like this:<br />"Sorry, you do not have sufficient permissions to access this service."<br />How cant fix this problem? Everything ok in sandbox. question 15 3 1 comment http://m.getsatisfaction.com/topics/7829615 7829615 Mobile App: WiFi Only option, instead of WiFi & data or Wifi & Minutes 2018-12-14T18:42:29Z 2018-12-14T14:22:48Z Jason LaPenna http://m.getsatisfaction.com/people/9884441 https://www.gravatar.com/avatar/169994de990e0a8806cfa1ba30393d7e?d=identicon&s=55&r=PG jason_lapenna I believe they should have a WiFi only option in the settings because, the only way to use WiFi only is to turn on WiFi &amp; Mobile Data on the App&nbsp;then turn off the Mobile Data in your phones settings.<br /><br />A lot of people have trouble understanding that believe it or not...&nbsp;So to make it easy a WiFi only option would make it easy for them. idea 2 3 1 comment http://m.getsatisfaction.com/topics/7564003 7564003 Subscription not working in dev sandbox 2018-12-14T18:35:35Z 2017-07-28T18:16:45Z LIU http://m.getsatisfaction.com/people/9182695 https://www.gravatar.com/avatar/9717c49299fc26e48817622a61dc5f8c?d=identicon&s=55&r=PG liu_7vv455qyfto8j I have the following code to subscribe agent presence. Base on RingCentral API document, it should get notifed when there's incoming call. But I can only get notified when agent changes presence. But when there's incoming call, no notification.<br />&nbsp; var loadAgentInfo = function (allAgents) {<br />&nbsp; &nbsp; var agentIds = getAgentIds(allAgents);<br />&nbsp; &nbsp; if (agentIds) {<br />&nbsp; &nbsp; &nbsp; $scope.rcsdk.platform().get('/account/~/extension/' + agentIds, {}).then(function(agentRes) {<br />&nbsp; &nbsp; &nbsp; &nbsp; var agents = agentRes.multipart();<br /><br />&nbsp; &nbsp; &nbsp; &nbsp; var subscription = $scope.rcsdk.createSubscription();<br />&nbsp; &nbsp; &nbsp; &nbsp; var callLogSubscription = $scope.rcsdk.createSubscription();<br /><br />&nbsp; &nbsp; &nbsp; &nbsp; subscription.on(subscription.events.notification, function(msg) {<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $scope.loadAgentsStatus();<br />&nbsp; &nbsp; &nbsp; &nbsp; });<br /><br />&nbsp; &nbsp; &nbsp; &nbsp; var callLogEvents = [];<br />&nbsp; &nbsp; &nbsp; &nbsp; var presenceEvents = [];<br />&nbsp; &nbsp; &nbsp; &nbsp; for (var j = 0; j &lt; agents.length; j++) {<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; var agentJson = agents[j].json();<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; populateAgentInfo(agentJson);<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; //presenceEvents.push('/account/~/extension/'+ agentJson.id + '/presence');<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; presenceEvents.push('/account/~/extension/'+ agentJson.id + '/presence?detailedTelephonyState=true');<br />&nbsp; &nbsp; &nbsp; &nbsp; }<br />&nbsp; &nbsp; &nbsp; &nbsp; presenceEvents.push('/account/~/presence');<br />&nbsp; &nbsp; &nbsp; &nbsp; subscription.setEventFilters(presenceEvents).register();<br />&nbsp; &nbsp; &nbsp; &nbsp; $scope.$apply();<br />&nbsp; &nbsp; &nbsp; &nbsp; $scope.loadAgentsStatus();<br /><br />&nbsp; &nbsp; &nbsp; }).catch(function(agentErr) {<br />&nbsp; &nbsp; &nbsp; &nbsp; Notification.error({message: "Loading agent info failed!", positionY: 'top', positionX: 'center', delay: 10 * 1000});<br />&nbsp; &nbsp; &nbsp; });<br />&nbsp; &nbsp; }<br />&nbsp; } problem 14 4 1 comment http://m.getsatisfaction.com/topics/7826806 7826806 i have not login with api using ringcentral credential but using demo developer credential it's working so what can i do 2018-12-14T16:44:26Z 2018-12-07T09:23:09Z Neeraj Bhatia http://m.getsatisfaction.com/people/9846519 https://www.gravatar.com/avatar/e37dfc1f0ac2dbed56a8fbdeaaa1f4d8?d=identicon&s=55&r=PG neeraj_bhatia_5cbq0rnqcdjg5 i have not login with api using ringcentral credential but using demo developer credential it's working so what can i do<br alt="" name="" rel="" target="" title="" type="" value="" /> question 11 2 1 comment http://m.getsatisfaction.com/topics/7828271 7828271 There is no recipient info in response 2018-12-14T10:02:09Z 2018-12-11T12:58:27Z zgrada zgrada http://m.getsatisfaction.com/people/9799501 https://www.gravatar.com/avatar/bced4c5113d237afe5509ab6093bb793?d=identicon&s=55&r=PG zgrada_zgrada Hi,<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I've tried to get fax&nbsp; recipient info, but I always get null in response.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766530/RackMultipart20181211-69852-im2gy7-1_inline.png?1544522446" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> problem 6 2 1 comment http://m.getsatisfaction.com/topics/7796537 7796537 Empty Fax using VB6 2018-12-14T01:18:51Z 2018-09-25T08:50:52Z Rachid Abbouchi http://m.getsatisfaction.com/people/9799196 https://www.gravatar.com/avatar/ab11d216a82772426ab5b9ea3ff1b470?d=identicon&s=55&r=PG rachid_abbouchi Hi !&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />i'm trying to send PDF file using MSXML2.xmlhttp but&nbsp;<strong alt="" name="" rel="" target="" title="" type="" value="">the client receive empty pdf File as an attachement</strong>&nbsp;without any errors. i'm using Visual basic 6.0 to send requests. i sent the same file with RingCentral Web APP and it works. i think the binary conversion is not working proprely here is my code<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><pre alt="" name="" rel="" target="" title="" type="" value=""><code alt="" name="" rel="" target="" title="" type="" value="">Function CreateFaxMessage(strPath, _ </code><pre><code alt="" name="" rel="" target="" title="" type="" value=""> strStatus, _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Receiver, _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Optional coverPageText = &quot;&quot;, _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Optional strResponse = &quot;&quot;, _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Optional faxResolution As String = &quot;High&quot;) As Boolean</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> Dim strFile, strExt, strContentType, strBoundary, bytData, bytPayLoad</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> On Error Resume Next</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">104 With CreateObject(&quot;Scripting&#46;FileSystemObject&quot;)</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">106 If &#46;FileExists(strPath) Then&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">108 strFile = &#46;GetFileName(strPath)&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">110 strExt = &#46;GetExtensionName(strPath)&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Else&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">112 strStatus = &quot;File not found&quot;&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">114 CreateFaxMessage = False</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> Exit Function</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> End If</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> End With</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">116 With CreateObject(&quot;Scripting&#46;Dictionary&quot;)&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">146 &#46;Add &quot;pdf&quot;, &quot;application/pdf&quot;&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">148 strContentType = &#46;Item(LCase(strExt))&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> End With</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">150 If strContentType = &quot;&quot; Then&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">152 strStatus = &quot;Invalid file type&quot;&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">154 CreateFaxMessage = False&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Exit Function&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> End If</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">174 strBoundary = String(2, &quot;-&quot;) &amp; Replace(Mid(CreateObject(&quot;Scriptlet&#46;TypeLib&quot;)&#46;Guid, 2, 36), &quot;-&quot;, &quot;&quot;)&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Dim nFile As Integer&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Dim baBuffer() As Byte&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Dim sPostData As String</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> &#39;--- read file&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> nFile = FreeFile&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Open strPath For Binary Access Read As nFile&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> If LOF(nFile) &gt; 0 Then&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> ReDim baBuffer(0 To LOF(nFile) - 1) As Byte&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Get nFile, , baBuffer&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> sPostData = StrConv(baBuffer, vbFromUnicode)&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> End If&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> Close nFile&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> &#39;--- prepare body&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> sPostData = strBoundary &amp; vbCrLf &amp; _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> &quot;Content-Disposition: form-data; name=&quot;&quot;attachment&quot;&quot;; filename=&quot;&quot;&quot; &amp; strFile &amp; &quot;&quot;&quot;&quot; &amp; vbCrLf &amp; _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> &quot;Content-Transfer-Encoding: binary&quot; &amp; vbCrLf &amp; _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> &quot;Content-Type: &quot; &amp; strContentType &amp; vbCrLf &amp; vbCrLf &amp; _&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> sPostData &amp; vbCrLf&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> sPostData = sPostData &amp; strBoundary &amp; &quot;--&quot;</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> Dim params As String</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">220 params = strBoundary &amp; vbCrLf&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">222 params = params &amp; &quot;Content-Disposition: form-data; name=&quot;&quot;faxResolution&quot;&quot;&quot; &amp; vbCrLf &amp; vbCrLf&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">224 params = params &amp; faxResolution &amp; vbCrLf</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">232 params = params &amp; strBoundary &amp; vbCrLf&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> params = params &amp; &quot;Content-Disposition: form-data; name=&quot;&quot;to&quot;&quot;&quot; &amp; vbCrLf &amp; vbCrLf&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> params = params &amp; Receiver &amp; vbCrLf </code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> Dim XMLHTTP As Object</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">218 Set XMLHTTP = CreateObject(&quot;MSXML2&#46;ServerXMLHTTP&quot;)</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">240 With XMLHTTP&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">242 &#46;setTimeouts 0, 60000, 300000, 300000&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">244 &#46;Open &quot;POST&quot;, FaxURL, False&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">246 &#39;&#46;setRequestHeader &quot;Accept&quot;, &quot;application/json; boundary=&quot; &amp; strBoundary&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">248 &#46;setRequestHeader &quot;Content-Type&quot;, &quot;multipart/form-data; boundary=&quot; &amp; Mid(strBoundary, 3)&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">250 &#46;setRequestHeader &quot;Authorization&quot;, &quot;Bearer &quot; &amp; RingCentral&#46;AccessToken&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">252 &#46;send params &amp; sPostData</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value="">260 If Ok(&#46;status) Then&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">262 strResponse = &#46;responseText&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">264 CreateFaxMessage = True</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> Else&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">266 MsgBox &#46;statusText &amp; &quot; (&quot; &amp; &#46;status &amp; &quot;)&quot;&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value=""> End If</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> End With</code><code alt="" name="" rel="" target="" title="" type="" value=""> </code><code alt="" name="" rel="" target="" title="" type="" value=""> Exit Function&lt;br&gt;</code><code alt="" name="" rel="" target="" title="" type="" value="">&amp;nbsp;&lt;br&gt;</code>End Function</pre></pre> problem 1 2 1 comment http://m.getsatisfaction.com/topics/6958701 6958701 Fatal error: Call to undefined method 2018-12-13T17:33:44Z 2016-03-21T15:03:02Z James O'Donnell http://m.getsatisfaction.com/people/7740737 https://www.gravatar.com/avatar/c52731fe6ae448ad63fa99bce5a6e227?d=identicon&s=55&r=PG james_o_donnell_7434334 Hi, I'm having a little dive into the PHP SDK and having followed the guidance on GitHub I'm getting...&nbsp;<br /><br /><b>"Fatal error</b>: Call to undefined method RingCentral\SDK\SDK::getPlatform()"<br /><br />When using:&nbsp;$sdk-&gt;getPlatform()-&gt;login('USERNAME', 'EXT', 'PASS');<br /><br />If I use:&nbsp;$sdk-&gt;platform()-&gt;login('USERNAME', 'EXT', 'PASS');<br /><br />I get "curl_close(): 52 is not a valid cURL handle resource in&nbsp;<b>phar:"<br /></b><br />Any ideas why I can't even validate and login?<br /><br />Thanks&nbsp;<br /><br />James&nbsp; problem 7 5 1 comment http://m.getsatisfaction.com/topics/7673324 7673324 How to enable call recording in Sandbox environment 2018-12-13T15:40:36Z 2018-01-23T11:40:43Z Sekar Perumal http://m.getsatisfaction.com/people/9498546 https://www.gravatar.com/avatar/2bf1f86672d19e14485981e408c3a4e3?d=identicon&s=55&r=PG sekar_perumal Hi,<br /><br />I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings.<br /><br />But in Sandbox Environment there is no automatic call recording,<br /><br />I want to create some call recording in sandbox environment to pass the graduation test.<br /><br />Could any one help me in how to achieve that?<br /><br />Also i am not sure why i need to create new APP if i want to update the permission? Its very strange. question 4 5 1 comment http://m.getsatisfaction.com/topics/7511017 7511017 meetings plugin for outlook mac version not working 2018-12-13T02:41:58Z 2017-05-03T01:22:29Z John Walker http://m.getsatisfaction.com/people/9072774 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11063755/jbwheadgraffiti_medium.jpg john_walker_ihl5mhcfjjgx8 Downloaded and ran installer for RC Meetings plugin for Outlook (Mac version 15.33) but saw no evidence that it installed correctly. &nbsp;Any ideas?<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1591159/RackMultipart20170503-120025-qbze1u-Screen_Shot_2017-05-02_at_8.13.05_PM_inline.png?1493774534" /> problem 7 6 5 comment http://m.getsatisfaction.com/topics/7825851 7825851 Optimise contact list requests in the RC widget 2018-12-12T07:56:10Z 2018-12-05T05:24:47Z sharmilan A http://m.getsatisfaction.com/people/9766134 https://www.gravatar.com/avatar/5775e16a8de8dea1da17a197741b329f?d=identicon&s=55&r=PG sharmilan_ampikaipakan When routing to /contacts list page in the RC widget, getContact event will trigger. This flow will be get&nbsp;seems a bit not optimized, that need to get all the contacts again and again.<br />So better solution only get updated contact list when routing to /contacts and update the existing contacts.<br />Can you trigger any other event for getting contacts, since getContacts will trigger at the start.<br />Or is any way to get back the contacts then I can merge the updated contacts. question 15 2 1 comment