Topics in Smartsoft 1970-01-01T00:00:00Z 1097 383 448 54 0 285 7707849 patient booking gateway date range 2018-03-22T01:12:42Z 2018-03-21T23:52:44Z Rachel Bruce rachel_bruce In the PBG, it seems the search in a specific date range functionality has been removed.<br /><br />Could you please add this back in?<br /><br />If a patient is looking for an appt in 2 or 3 weeks, it doesn't make sense to show them appts in the preceding weeks.<br /><br />The date function at the moment seems to only allow patients to search for 1 specific date at 1 specific time which is too much of a refinement to be practical.<br /><br />Thanks,<br /><img src="" title="Image:" /> question complete 6 4 2 comment 7707859 Small Laptop to use for Clinical Notes on FrontDesk. 2018-03-22T00:58:27Z 2018-03-22T00:20:44Z Lynda lynda_mclean_fcrqk88p573u1 About to purchase a small Laptop to use for Clinical Notes on FrontDesk. Is there one that you would recommend? What size would be best for the task?<br />I have found one online, but don't know how to tell if it will be up to the job?<br /><br />Specs are posted below.<br /><br /><ul><p><strong>Computer Type</strong>&nbsp;- Laptop</p><p><strong>Display Size (Inches)</strong>&nbsp;- 15.6</p><p><strong>Resolution (Pixels)</strong>&nbsp;- 1366 x 736</p><p><strong>Screen Resolution</strong>&nbsp;- HD</p><p><strong>Display Type</strong>&nbsp;- LED</p><p><strong>Processor Type</strong>&nbsp;- AMD E2</p><p><strong>Processor Model Number</strong>&nbsp;- E2-9000</p><p><strong>Processor Cores</strong>&nbsp;- Dual Core</p><p><strong>Processor Memory Cache</strong>&nbsp;- 1MB</p><p><strong>Processor Clock Speed (GHz)</strong>&nbsp;- 1.8</p><p><strong>Processor Max. Clock Speed (GHz)</strong>&nbsp;- 2.2</p><p><strong>RAM (GB)</strong>&nbsp;- 4.0</p><p><strong>HDD Storage</strong>&nbsp;- 500GB</p><p><strong>Total Storage</strong>&nbsp;- 500GB</p><p><strong>Graphics Processor</strong>&nbsp;- Intel® HD Graphics</p><p><strong>HDMI Ports</strong>&nbsp;- 1</p><p><strong>USB 2.0 Ports</strong>&nbsp;- 2</p><p><strong>USB 3.0 Ports</strong>&nbsp;- 1</p><p><strong>Card Reader</strong>&nbsp;- SD Card Reader</p><p><strong>Webcam</strong>&nbsp;- Yes</p><p><strong>Bluetooth</strong>&nbsp;- v4.0</p><p><strong>Wi-Fi</strong>&nbsp;- 802.11 ac</p><p><strong>Battery Cell Count</strong>&nbsp;- 2</p><p><strong>Operating System</strong>&nbsp;- Windows 10 Home</p><p><br /></p></ul> question 2 5 1 comment 6749275 Setting up New Practioner 2018-03-19T02:33:42Z 2015-08-20T06:35:05Z Trevor trevor_7116937 When I set up a new practitioner, I have to change every appointment type to add the new practitioner to it. I also have to add the default item code to the every Fee Category. Am I missing something? Can you please help? idea pending 10 8 6 comment 7704102 Class Default codes allocated when booking through Patient Gateway 2018-03-16T03:12:16Z 2018-03-15T03:25:40Z In Stride Health Clinic in_stride_health_clinic Is there a way to default items codes to class descriptions when clients are booking on the gateway.&nbsp; We have around 20 different class types (item codes).&nbsp;&nbsp; Or at least link the correct item code to the classes size/time variations that are on our website/gateway.<br /><br />At present we need to manually correct item codes for online bookings appointments.<br /><br />Sharon question complete 2 2 1 comment 7704022 Changing bulk scheduled appts 2018-03-15T21:32:17Z 2018-03-14T23:55:19Z Rachel Bruce rachel_bruce I schedule PD/Mentoring/Staff Meeting appts&nbsp; in bulk, usually for 6 or 12 months at a time.<br /><br />If something needs to change (on a permanent basis) eg changing the start time, we have to adjust each appt individually.<br /><br /><br />Likewise, we schedule group appts in quarterly blocks. If we have a staffing/roster change and need to permanently move an already scheduled class over to another practitioner this too needs to be done class by class.<br /><br />Would you consider functionality similar to Google (and other) calendars where you can change "all future ocurrences" or "just this one"?<br /><br />We would love the option to be able to change multiple occurrences of the same class or appt in 1 step please idea pending 3 6 3 comment 6756697 Outstanding Clinical Notes 2018-03-15T04:02:27Z 2015-08-26T03:54:02Z Janette janette_7415879 We would find it helpful to have a report that shows clinical notes that require completion, ie there should be a clinical note that corresponds to each of the patients appointments idea active 19 18 9 comment clinical notes 7704025 Pros and Cons of online booking 2018-03-15T00:19:13Z 2018-03-15T00:04:19Z Bayside Family Chiropractic bayside_family_chiropractic <p>We considering online booking (yes, we need to move with the times)&nbsp;<br /> Our concern is grouping appointments. Is there a way around this.<br /> <br /> EG - We don't want one Massage booked at 1pm then another at 6pm. Over the phone we feel like we have more control, and our Chiropractic appointment we know when booking to leave blocks open for new clients. Or do we lose control of those things?&nbsp;</p> question complete 1 5 1 comment 7702794 Front Desk - Production Release (March 2018) 2018-03-13T03:55:54Z 2018-03-13T03:55:54Z Andrew andrew_7104921 We are pleased to release the following versions of the Front Desk software as <b>Production </b>releases. <br /><br />We encourage all users to upgrade to the versions below at their convenience. These versions have been thoroughly tested by the Smartsoft development team and have also been through external real-world testing as pre-production releases.<br /><br />If you have already upgraded to the versions below there is no need to update your software at this time.<br /><br /><b>Front Desk</b>®<b> - Practice Management System</b><br />Front Desk Upgrade v18.1.4<br /><br /><b>Front Desk</b>®<b> – Web Appointment Book</b><br />Web Appointment Book v6.1.1<br /><br /><b>Front Desk</b>®<b> – Patient Booking Gateway</b><br />Patient Booking Gateway v6.1.0<br /><br />To upgrade, please login to the Smartsoft Support page and follow the instructions provided:&nbsp;<a href="" rel="nofollow" target="_blank" title="Link https//wwwsmartsoftcomau/support/"></a> update 0 1 1 create 7518057 Referral sources 2018-03-13T03:20:14Z 2017-05-13T06:37:00Z Tess Beddome tess_beddome_de59mm8zwo3ez <p>Hi There, We are trying to capture how our leads come to our clinic and it is therefore very important that we see exactly what channel they are coming from.&nbsp; Can I suggest that you combine "Notes" and "Additional" together so that we can select a referrer from either doctors or patients.&nbsp; You could also have a filter in "Notes" so that we can see our GP's as well.&nbsp; Also if we could add traditional channels such as google, WOM, Flyers, etc.&nbsp; Thanks</p> idea 8 8 4 comment 7700749 Front desk analytics 2018-03-09T04:31:26Z 2018-03-09T02:22:34Z melanie melanie_50dylt4a3pz6z wondering if Front desk would consider adding features to make organising patient lists into graphs. would be a great addition for marketing purposes. question complete 1 6 3 comment 7700005 deep links to specific practitioner/class 2018-03-08T23:19:13Z 2018-03-07T23:36:14Z Hamish hamish_452003 Is there a way to deeplink to a specific practitioner or class?<br /><br />When linking from a specific page on our website I'd like to pre-fill the default selections - so for X class, a user doesn't need to then see the "Class" tab, select that, and then pick the type of class - instead I'm hoping using URL parameters I'd like to link straight to this class.<br /><br />Possible?<br /><br />(I'm a new web developer/marketer that didn't set up smartsoft initially, just looking to make the booking process as seamless as possible for promotions I'm running). question complete 2 2 1 comment 7698767 Patient Visit Report - subsequent consultation filter 2018-03-06T06:48:42Z 2018-03-06T02:54:21Z Rachel Bruce rachel_bruce Could you please consider adding a date filter to the Patient Visit Report Subsequent?<br /><br />Currently, the report compiles data from the Initial Consult/Treatment date through to present however, we need to be able to specify the time period for our KPI's&nbsp;<br /><br />eg Initial + 3 months<br /><br />If we run the report 3 months and 2 weeks, the data will be skewed.&nbsp;<br /><br />Having the option to enter a finite reporting end date would be a fantastic edition please.&nbsp; question complete 6 3 2 comment 7698149 Image support in SMS calendar links 2018-03-06T06:30:52Z 2018-03-05T06:34:04Z Timothy tim_7104970 Today, we’ve introduced support for images when sending SMS Add-to-Calendar on support devices, including the latest iOS and Samsung Galaxy devices.&nbsp;<br /><br />An image now appears with your logo (if setup) in SMS appointment reminders sent using the Add-To-Calendar links. If your logo has not been setup, a default image appears (see below).&nbsp;<br /><br /><img src="" title="Image:" />&nbsp;&nbsp;<img src="" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1711711/11978-1azbx8i_inlinepng1520286125" /><br /><br /><br />We believe that this is a great way for your appointment reminder to stand out and to increase the chances of the patient adding the appointment into their personal calendar. Best of all, the image does not form part of the SMS character count and so it does not incur any additional charges.&nbsp;<br /><br />If you would like to add a custom image to your account, please submit your logo here: <a href="" rel="nofollow" target="_blank"></a>&nbsp;<br /><br />Further, from Front Desk version 18.1.4 (to be released tomorrow) we have shortened the text included in SMS sent with Add-To-Calendar links by 7 characters to help users try and squeeze into one SMS credit. article 6 4 1 comment 7698757 Rule Change function update - for "Available for Schedulers/Waiting List/Gateway". 2018-03-06T03:04:38Z 2018-03-06T02:17:12Z In Stride Health Clinic in_stride_health_clinic <blockquote>Rule Change function update - when is the tick box going to be separated for "Available for Schedulers/Waiting List/Gateway". Would like to use these functions but allocated separately in diary. Currently we do not use the waiting list because this tick box is joined to the gateway.&nbsp; I have raised this before and advised will be in a future upgrade.</blockquote>Sharon idea 3 4 2 comment 6598283 GIFT VOUCHERS(remedial massage) 2018-03-06T02:51:12Z 2015-03-24T03:24:02Z Rebecca Keating rebecca_keating Hi, What is the best way to process and redeem <b><u>gift vouchers</u></b> for our remedial massage therapists. Many thanks.&nbsp; question complete 6 9 2 comment