http://m.getsatisfaction.com/companies/tm_en/topics?page=1 Topics in Trend Micro Home Users Community 1970-01-01T00:00:00Z 3927 2297 46 1511 0 26 http://m.getsatisfaction.com/topics/7857514 7857514 My chrome is infected with My-Search named maleware. After full scan by trendmicro its not getting removed. Please help me to remove that. 2019-02-23T23:13:22Z 2019-02-23T13:31:35Z pronab.saha http://m.getsatisfaction.com/people/9956729 https://www.gravatar.com/avatar/90ad0462a896e39f8917a92792ea7891?d=identicon&s=55&r=PG pronabsaha My chrome is infected with My-Search named maleware. After running full scan by trendmicro it is not getting removed. Please help me to remove that. problem 3 2 1 comment http://m.getsatisfaction.com/topics/7857517 7857517 cannot scan it freezes 2019-02-23T22:59:39Z 2019-02-23T13:39:15Z NANATWEETY http://m.getsatisfaction.com/people/9956732 https://www.gravatar.com/avatar/8859930ce21a616cafc5bc1452e9e30c?d=identicon&s=55&r=PG nanatweety computer freezes when trying to do a quick scan problem 1 2 1 comment http://m.getsatisfaction.com/topics/7857466 7857466 The taskbar icon for Trend Micro is stuck at "Now scanning..." for several days now. Is there a fix to this? 2019-02-23T22:57:22Z 2019-02-23T08:21:13Z ahharith http://m.getsatisfaction.com/people/9599553 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11385978/Ggu81phr_400x400_medium.jpg ahharith As stated in the title, the taskbar icon is somewhat stuck at "Now scanning..". Also, here's the details of my computer:<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />-Acer Aspire V5-471PG<br alt="" name="" rel="" target="" title="" type="" value="" />-Windows 10 Home Single Language<br alt="" name="" rel="" target="" title="" type="" value="" />-Trend Micro Maximum Security (Version : 15.0.1212)<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />This happens right after I had to do a force shutdown because of severe lag spikes that came out of nowhere. Is there any fix to this issue?<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Here's the a screenshot of the taskbar.<br alt="" name="" rel="" target="" title="" type="" value="" /><img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1778318/RackMultipart20190223-116372-m9bgmn-Untitled_inline.png?1550910001" target="" title="Image httpsd2r1vs3d9006apcloudfrontnets3_images1778318RackMultipart20190223-116372-m9bgmn-Untitled_inlinepng1550910001" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Thanks in advance! problem 1 2 1 comment http://m.getsatisfaction.com/topics/7854569 7854569 'Folder Shield'... files addes without permission 2019-02-23T22:53:46Z 2019-02-15T10:43:31Z pjak http://m.getsatisfaction.com/people/9949194 https://www.gravatar.com/avatar/fc7e386fd4fd69b520b7227fb4238883?d=identicon&s=55&r=PG pjak I keep getting this file appear in my 'Folder Shield'.../private/tmp/KSInstallAction.cMudzXOeK7/m . what is it????I remove it and it reappears a few days later problem 4 3 1 comment http://m.getsatisfaction.com/topics/7857257 7857257 On TM Maximum Security, can web filtering b permanently disabled? 2019-02-23T22:48:15Z 2019-02-22T16:48:41Z kevinandjaneb http://m.getsatisfaction.com/people/9955990 https://www.gravatar.com/avatar/ea5825eef00ac51d8a251a6165104875?d=identicon&s=55&r=PG kevinandjaneb On TM Maximum Security, can web filtering b permanently disabled? Not just disabled until the next restart. I have a real problem with software that tells you what your setting should be. question 5 3 1 comment http://m.getsatisfaction.com/topics/7857589 7857589 My laptop was just wiped clean when I turned it on . What the HELL happened ?: 2019-02-23T20:11:28Z 2019-02-23T18:49:20Z 1wilpd http://m.getsatisfaction.com/people/9956928 https://www.gravatar.com/avatar/9a997236663690f7b281e2cbb070a3cf?d=identicon&s=55&r=PG 1wilpd my computer is totally wiped clean! What the hell is trend micro supposed to do for this ? problem 1 2 1 comment http://m.getsatisfaction.com/topics/7857478 7857478 Love it! 2019-02-23T09:38:15Z 2019-02-23T09:38:15Z Greg.Heffernan http://m.getsatisfaction.com/people/9956574 https://www.gravatar.com/avatar/6d4c186eafec3d4caff488f2d42198b1?d=identicon&s=55&r=PG gregheffernan Logged in to say ... THANK YOU ... fantastic product ... Love it! First time logged into board just to say this!&nbsp; I am a developer and it's not getting in the way warning me of compiled executables with false positives of threats! Love it! praise 0 1 1 create http://m.getsatisfaction.com/topics/7857460 7857460 I was overcharged $ 84.76 ! All i want is the Trend Micro Maximum security for $39.95 ! 2019-02-23T07:23:21Z 2019-02-23T07:23:21Z vtAYLORJR http://m.getsatisfaction.com/people/9956483 https://www.gravatar.com/avatar/c08d335d4fc9f48469ef896d7bf6c156?d=identicon&s=55&r=PG vtaylorjr question question 0 1 1 create http://m.getsatisfaction.com/topics/7857273 7857273 I keep getting a box, "empty Failed - No file" at the bottom of the screen toolbar when I am using Google email. 2019-02-22T20:23:39Z 2019-02-22T17:53:57Z schroder.a http://m.getsatisfaction.com/people/9956049 https://www.gravatar.com/avatar/2332caf48c68221deb707b6b23ef87aa?d=identicon&s=55&r=PG schrodera I keep getting "empty. Failed - No problem" on the at the bottom toolbar when I am using Google Mail. Google says, "This error means that you're trying to download a file that doesn't exist on this site or has been moved to another area of the site.<br alt="" name="" rel="" target="" title="" type="" value="" />To fix the error, contact the website owner, or try to&nbsp;find&nbsp;the file on a different site."<br />As far as I know, I am not trying to download a file. I am afraid this might be a virus. problem 4 2 1 comment http://m.getsatisfaction.com/topics/7857193 7857193 I have malware on my laptop called DownloadMyInbox and TrendMicro is not detecting it or removing it. Can you please advise? 2019-02-22T19:07:14Z 2019-02-22T14:54:54Z peter http://m.getsatisfaction.com/people/9955886 https://www.gravatar.com/avatar/80ef3f0a2cc3a0ea5bd15174e4324227?d=identicon&s=55&r=PG peter_ceq608y5hp02e I have a Samsung Notebook 9 running Windows 10 problem 5 2 1 comment http://m.getsatisfaction.com/topics/7856829 7856829 I have aquired a piece of malware, "Local Weather Radar" by Spring Tech LTD. How do I remove it? 2019-02-22T10:25:44Z 2019-02-21T17:26:41Z hmiller http://m.getsatisfaction.com/people/9955048 https://www.gravatar.com/avatar/6d5936498f6c8cfaddedc877ec84dd3c?d=identicon&s=55&r=PG hmiller_4fb3e53kase6f I have aquired a piece of malware, Local Weather Radar by Spring Tech LTD. How do I remove it? It will not allow normal uninstal to do it job. question 3_wait_for_customer 3_wait_for_customer, 3_replied, 1_case_ts complete 4 4 1 comment http://m.getsatisfaction.com/topics/7856627 7856627 Drainerbots 2019-02-21T10:32:49Z 2019-02-21T04:45:19Z mppatel http://m.getsatisfaction.com/people/9954455 https://www.gravatar.com/avatar/3b625ee9673e5ca22991071279a7d032?d=identicon&s=55&r=PG mppatel Will Trend Micro for Androids be able to detect apps that are infected with Drainerbots? question 3_wait_for_customer 3_wait_for_customer, 3_replied, 1_case_ts complete 1 2 1 comment http://m.getsatisfaction.com/topics/7856147 7856147 pricing of Trend Mirco products at official website 2019-02-20T10:55:13Z 2019-02-20T03:52:32Z RNM702002 http://m.getsatisfaction.com/people/9953326 https://www.gravatar.com/avatar/ac46d02bae55e752eae4986238541f23?d=identicon&s=55&r=PG rnm702002 At <a href="http://www.qoo10.sg" rel="nofollow">www.qoo10.sg</a>, i come across this seller. SG PC PART selling Trend Mirco products at dirt cheap price as low as $3.99 for Trend Mirco Maximum/Internet Security Antivirus Security 2019 for 3 devices(latest version) with free update till the product key expire. Seller also confirm their product will be the same as I bought from Trend Mirco official website as I need to download it from Trend Mirco. I like to ask is it safe to buy from this seller? Why Trend Mirco allow others to market their products outside their official website at this kind of prices? Please clarify. Thanks question 2 3 1 comment http://m.getsatisfaction.com/topics/7856217 7856217 Problem with auto fill 2019-02-20T10:11:40Z 2019-02-20T09:53:56Z cfrowland http://m.getsatisfaction.com/people/9897877 https://www.gravatar.com/avatar/bb1197d4f588602aeead63e329d54af8?d=identicon&s=55&r=PG cfrowland Hi. I asked this question a few months ago and was given the answer but didn't make a note of it at the time! The problem has now returned - Password Manager opens the login page for my bank but doesn't load the username or password; I have to copy and paste from the 'View Details' dropdown. Any ideas please? CLIVE<br alt="" name="" rel="" target="" title="" type="" value="" /> question 1 2 1 comment http://m.getsatisfaction.com/topics/7855124 7855124 this site have not miner code , but cpu usage is high 2019-02-19T13:20:43Z 2019-02-17T09:11:00Z Amir http://m.getsatisfaction.com/people/8264644 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11119870/trendmicro-security-designed-for-the-softwaredefined-data-center-30-638_medium.jpg amirsafari website " <a href="http://www.root.ir" rel="nofollow">www.root.ir</a> " have not miner code , but when open it . cpu usage is very high.<br /><br />after close website"tab" , cpu usage back to normaly " low "<br /><br />any AV can not detected it .<br /><br />Regards ,<br /><br />Amir problem 3_wait_for_customer 3_wait_for_customer, 3_replied, 1_case_ts pending 10 5 1 comment