http://m.getsatisfaction.com/topics/6450104 Conference Calling: Admin to change host code/participant code for security reasons 2018-07-13T18:32:23Z 2014-11-25T21:35:26Z 6450104 http://m.getsatisfaction.com/topics/6450104 6450104 Conference Calling: Admin to change host code/participant code for security reasons 2018-07-13T18:32:23Z 2014-11-25T21:35:26Z Marc Reavis http://m.getsatisfaction.com/people/7245901 https://www.gravatar.com/avatar/d4a403cc8b14971f38863827706fd3f4?d=identicon&s=55&r=PG marc_reavis <p>I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.</p> idea hot hot 18 33 43 comment http://m.getsatisfaction.com/topics/6450104/replies/17836138 http://m.getsatisfaction.com/topics/6450104 17836138 Slicktop responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2016-09-12T18:02:26Z 2016-09-12T18:02:26Z Slicktop http://m.getsatisfaction.com/people/8350475 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10907110/BNT-Sq_medium.png jeff_vargason <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/ability-to-manually-change-conference-code-for-an-extension" rel="nofollow" target="_blank">Ability to manually change Conference code for an extension</a>.</em><br /><br /> It would be great if the Super Admin were able to generate a new Conference code for an extension when resetting Password and/or PIN for a terminated user.&nbsp; This would allow the Admin to reuse the extension including all the presence settings and Call Queue memberships that would be needed for the replacement staff.&nbsp; Currently the Extension has to be deleted and a new extension created to generate a new Conference code which requires more work by the Admin just to reuse an extension for new staff. 2 http://m.getsatisfaction.com/topics/6450104/replies/17994520 http://m.getsatisfaction.com/topics/6450104 17994520 Walla responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2016-11-10T19:12:09Z 2016-11-10T19:12:09Z Walla http://m.getsatisfaction.com/people/8765749 https://www.gravatar.com/avatar/e136214016c147e760ed363e2b086bf6?d=identicon&s=55&r=PG walla_gd2fpgrcbt55n <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/request-to-be-able-to-edit-the-participant-code-assigned-to-an-extension" rel="nofollow" target="_blank">Request to be able to edit the participant code assigned to an extension</a>.</em><br /><br /> Our company would like to be able to change the participant code assigned to an extension. This would allow us to send a new participant code for a standing meeting when the attendee list changes due to employee turnover . This would provide us with security to ensure that former employees are no longer able to access the meeting. Currently we would have to generate a new extension in order to accommodate this change. 1 http://m.getsatisfaction.com/topics/6450104/replies/18242812 http://m.getsatisfaction.com/topics/6450104 18242812 David Shirk responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2016-12-21T01:43:45Z 2016-12-21T01:43:45Z David Shirk http://m.getsatisfaction.com/people/7909845 https://www.gravatar.com/avatar/c3676a2ca7c52a5a417306a6621f213b?d=identicon&s=55&r=PG david_shirk I host calls with subscribed participants. Would like to be able to assign different participant codes to different callers and limit the number of callers on a given participant code. That would greatly enhance my call management. This could also be enhanced to allow scheduled calls to have participant codes assigned to them and block other participants. That way a person could have two calls back to back and the participants for the second call could not join early and interrupt the concluding call. 1 http://m.getsatisfaction.com/topics/6450104/replies/18383009 http://m.getsatisfaction.com/topics/6450104 18383009 Chris Dervishian responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2017-02-01T12:37:19Z 2017-02-01T12:37:19Z Chris Dervishian http://m.getsatisfaction.com/people/8923503 https://www.gravatar.com/avatar/9f622123d1765b9964b6d22c9aa63656?d=identicon&s=55&r=PG chris_dervishian It is disappointing that this issue was raised two years ago and there is still no practical solution provided by RingCentral. &nbsp;When I give out my participant code to employees for a regular periodic meeting, and one employee leaves the company, he can then use the same code to join the same meeting.&nbsp; There is no mechanism to require a password nor to change my participant code.&nbsp; This is a major security issue.<p></p> 3 http://m.getsatisfaction.com/topics/6450104/replies/18421565 http://m.getsatisfaction.com/topics/6450104 18421565 Jordi Garcia responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2017-02-15T13:10:26Z 2017-02-15T13:10:26Z Jordi Garcia http://m.getsatisfaction.com/people/8947385 https://www.gravatar.com/avatar/fd8766214b866400a0dde3018ec332f9?d=identicon&s=55&r=PG jordi_garcia_iaucivrsmn3b3 We also need a way to change the participant code or allow users to add/change a pin code for their conference room. 1 http://m.getsatisfaction.com/topics/6450104/replies/18436110 http://m.getsatisfaction.com/topics/6450104 18436110 Rand Samuels responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2017-02-21T01:01:54Z 2017-02-21T01:01:54Z Rand Samuels http://m.getsatisfaction.com/people/8683754 https://www.gravatar.com/avatar/7fd3f81f0ffeaeb65398728bc9531d28?d=identicon&s=55&r=PG rand_samuels We are shocked and kind of disturbed by the lack of this basic&nbsp;functionality.&nbsp; If someone leaves your company you can't change the participant code or view to see in any logs who joined the conference which should also be an option.&nbsp;&nbsp;&nbsp; 1 http://m.getsatisfaction.com/topics/6450104/replies/18874952 http://m.getsatisfaction.com/topics/6450104 18874952 LeVar Chan-Williams responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2017-08-14T19:26:56Z 2017-08-14T19:26:56Z LeVar Chan-Williams http://m.getsatisfaction.com/people/9238988 https://www.gravatar.com/avatar/ab361110b08d6309f0502287a49a6c1f?d=identicon&s=55&r=PG levar_chan_williams I am new to RC, but also shocked to see this is an issue. It came up in our training today. Audio conferences should either have a passcode or users given ability to change their participant code as needed. 2 http://m.getsatisfaction.com/topics/6450104/replies/19103927 http://m.getsatisfaction.com/topics/6450104 19103927 Kerpan responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2017-11-17T15:49:22Z 2017-11-17T15:49:22Z Kerpan http://m.getsatisfaction.com/people/8787976 https://www.gravatar.com/avatar/154e5bdf6bdd7090c5e50ad95779b84b?d=identicon&s=55&r=PG kerpan I've been a RC subscriber for nearly a decade. Over the last year it has become very important that we use conferencing on a daily basis. The static number and general code make such easier, however I would like a secure alternative. We have bumped calls into one another on more than one occasion which caused quite a disruption. I would rather the user conf call code be custom than static. The thought that anyone can call in at any time and in essence be on our calls or use our line for that matter is very disturbing. This negatively effects our time management as we have to create 30 min buffers in our schedule to avoid issues. Time is money. I will look at the meetings app scheduler instead as a solution, but honestly I am seeking other methods or services, which is not healthy for RCs bottom line. 0 http://m.getsatisfaction.com/topics/6450104/replies/19159891 http://m.getsatisfaction.com/topics/6450104 19159891 Brian Mathis responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2017-12-12T14:33:59Z 2017-12-12T14:33:59Z Brian Mathis http://m.getsatisfaction.com/people/8970915 https://www.gravatar.com/avatar/fb3a8fc86d3f05ead02429fa5eeec1a4?d=identicon&s=55&r=PG brian_mathis_gv68m80np4n97 The complete lack of response by Ring Central to these kind of EXTREMELY OBVIOUS and EXTREMELY NECESSARY features has me seriously questioning my decision to use RC as a phone provider. 3 http://m.getsatisfaction.com/topics/6450104/replies/19485769 http://m.getsatisfaction.com/topics/6450104 19485769 Beth Culpepper responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-04-25T22:32:50Z 2018-04-25T22:32:50Z Beth Culpepper http://m.getsatisfaction.com/people/9571192 https://www.gravatar.com/avatar/0a3953d1c352e70aa200d6e84cd789c8?d=identicon&s=55&r=PG beth_culpepper Soooooo does this mean there's still no progress on this request? ;)&nbsp; I am adding my two cents because we just got RC in October 2017 and a lot of our users have asked for this feature...let alone what was mentioned earlier about terminated employees....help us, RingCentral! 0 http://m.getsatisfaction.com/topics/6450104/replies/19485818 http://m.getsatisfaction.com/topics/6450104/replies/19485769 19485818 Saadet - Community Support responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-04-25T23:19:18Z 2018-04-25T23:19:18Z Saadet - Community Support http://m.getsatisfaction.com/people/8940459 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11077132/Picture_medium.png saadet_swift Hey Beth,<br /><br />Sorry, I haven't received at ETA from our Product Team on this :( 0 http://m.getsatisfaction.com/topics/6450104/replies/19485831 http://m.getsatisfaction.com/topics/6450104/replies/19485769 19485831 Beth Culpepper responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-04-25T23:26:33Z 2018-04-25T23:26:33Z Beth Culpepper http://m.getsatisfaction.com/people/9571192 https://www.gravatar.com/avatar/0a3953d1c352e70aa200d6e84cd789c8?d=identicon&s=55&r=PG beth_culpepper Thanks for the quick reply, Saadet!&nbsp; If there's anyway you could push on the Product Team a bit, that would be awesome!&nbsp; Thank you!! 1 http://m.getsatisfaction.com/topics/6450104/replies/19485903 http://m.getsatisfaction.com/topics/6450104/replies/19485769 19485903 Rand Samuels responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-04-26T00:26:04Z 2018-04-26T00:26:04Z Rand Samuels http://m.getsatisfaction.com/people/8683754 https://www.gravatar.com/avatar/7fd3f81f0ffeaeb65398728bc9531d28?d=identicon&s=55&r=PG rand_samuels This request was made 3 years ago! Security issue! Fix this 0 http://m.getsatisfaction.com/topics/6450104/replies/19486597 http://m.getsatisfaction.com/topics/6450104/replies/19485769 19486597 Slicktop responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-04-26T12:49:39Z 2018-04-26T12:49:39Z Slicktop http://m.getsatisfaction.com/people/8350475 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10907110/BNT-Sq_medium.png jeff_vargason RC obviously has no plans to fix this. They see it as a feature request, not a bug.&nbsp; That is pretty much their mantra for most issues. 0 http://m.getsatisfaction.com/topics/6450104/replies/19593272 http://m.getsatisfaction.com/topics/6450104/replies/19485769 19593272 remi Ponsonnet responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-06-20T10:54:21Z 2018-06-20T10:54:21Z remi Ponsonnet http://m.getsatisfaction.com/people/9378835 https://www.gravatar.com/avatar/00b2fbe42a89bbf6fea9c51aa0f85cb1?d=identicon&s=55&r=PG remi_ponsonnet we are small firm but we need security. The fact that RC doesn't allow for code changes is a HUGE red flag. Any compliance review would confirm. We will cancel asap. 0 http://m.getsatisfaction.com/topics/6450104/replies/19618819 http://m.getsatisfaction.com/topics/6450104 19618819 TCA responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-07-03T17:49:33Z 2018-07-03T17:49:33Z TCA http://m.getsatisfaction.com/people/7143879 https://www.gravatar.com/avatar/d92a1f5f072a98c027555d853f29b6cb?d=identicon&s=55&r=PG tca <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/change-host-and-participant-codes-for-conference-calls" rel="nofollow" target="_blank">Conference Calls: host/participant codes & secure voice</a>.</em><br /><br /> Could you please create a possibility to either manually change the access codes for conference calls (both the host and participant numbers) or to put in a request to have both these numbers changed? Currently these codes cannot be changed nor do they change over time, and I need to urgently change them to make sure a former associate will no longer be able to listen in to scheduled calls for security reasons. I just got called tech support who couldn't help with this even though they did their very best. I've looked through the existing questions and it seems that more people have the same concern. A solution would be much appreciated, the quicker the better. 0 http://m.getsatisfaction.com/topics/6450104/replies/19637568 http://m.getsatisfaction.com/topics/6450104 19637568 MARGARET FUQUEA responded to "Conference Calling: Admin to change host code/participant code for security reasons" 2018-07-13T18:32:23Z 2018-07-13T18:32:23Z MARGARET FUQUEA http://m.getsatisfaction.com/people/8039891 https://www.gravatar.com/avatar/ec7b75da581c2324dc82099a49ce994b?d=identicon&s=55&r=PG margaret_fuquea I'd also like to add my vote for this feature.&nbsp; Just had an attorney send out her host code to co-counsel and now she is concerned they will start using her conference line. 0