http://m.getsatisfaction.com/topics/6616601 Emailing receipts in Front Desk 2018-06-05T23:27:42Z 2015-04-10T08:08:49Z 6616601 http://m.getsatisfaction.com/topics/6616601 6616601 Emailing receipts in Front Desk 2018-06-05T23:27:42Z 2015-04-10T08:08:49Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Did you know that Front Desk can email receipts at the time of billing? Emailing receipts is not only convenient for patients but will also help the environment and cut down on expenses. Here’s how to get started.<br /><br /><b><u>Step 1<br /></u></b><br />Set up an email template for your emailed receipts. From the System menu, go to <b>Standard Messages&nbsp;&gt;&nbsp;Standard Emails</b>.&nbsp;<br />&nbsp;<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1186628/RackMultipart20150410-23278-1w26ixt-1_inline.png?1428650744" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1186628/RackMultipart20150410-23278-1w26ixt-1_inlinepng1428650744" /><br /><br /><br />Click&nbsp;<b>New</b>&nbsp;and enter a description for the template.&nbsp;<br /><br />Next <b>enter a&nbsp;S</b><b>ubject&nbsp;</b>for your email, which will be displayed to the receiver.&nbsp;<br /><br />Lastly enter the <b>Message </b>you would like to send when emailing your receipts. It is always recommended to include in the body of the message that the receipt has been added as an attachment. When complete, click OK.<br />&nbsp;<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1186629/RackMultipart20150410-21521-1a7fkoi-2_inline.png?1428650815" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1186629/RackMultipart20150410-21521-1a7fkoi-2_inlinepng1428650815" /><br /><br /><b><u>Step 2<br /></u></b><br />With the email template now created, you need to set it as the <b>default template</b> when sending receipts. Go to&nbsp;<b>System Informatio</b>n&nbsp;and select the&nbsp;<b>Defaults</b> tab. At the bottom in the Receipt/Bill/Payment section, you can select your default template for 'Email Receipt'.<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1186642/RackMultipart20150410-14502-1w9p235-Capture_inline.PNG?1428653629" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1186642/RackMultipart20150410-14502-1w9p235-Capture_inlinePNG1428653629" /><br /><br /><b><u>This will only need to be setup once.</u> &nbsp;</b><br /><br /><b><u>Step 3<br /></u></b><br />To send the receipt, follow the standard billing process where you'll notice the Email and Print check boxes. If the patient would like to receive their receipt by email, make sure Email is ticked.&nbsp;<br />&nbsp;<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1186631/RackMultipart20150410-12817-13z9qv5-4_inline.png?1428650923" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1186631/RackMultipart20150410-12817-13z9qv5-4_inlinepng1428650923" /><br /><br />Once the payment method has been entered, you will be prompted to send the email. After reviewing the email address and message, <b>click send.</b><br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1186633/RackMultipart20150410-10742-1yw4b84-5_inline.png?1428651015" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1186633/RackMultipart20150410-10742-1yw4b84-5_inlinepng1428651015" /><br />&nbsp;<br />Front Desk will automatically remember if a patient previously received a printed or email receipt and remember their preference for next time. If choosing to email a receipt, and the email address entered is different to the email on record, Front Desk will also automatically ask whether you would like to update the patient file with the new address. article 4 5 4 comment emailing receipts, receipts http://m.getsatisfaction.com/topics/6616601/replies/15750452 http://m.getsatisfaction.com/topics/6616601 15750452 Kat responded to "Emailing receipts in Front Desk" 2015-06-01T03:52:48Z 2015-06-01T03:52:48Z Kat http://m.getsatisfaction.com/people/7563851 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10777257/RowanStLogo_medium.jpg kat_7257766 This is a good feature, would be even better if you could auto email an invoice if the patient is billed??? 1 http://m.getsatisfaction.com/topics/6616601/replies/19564619 http://m.getsatisfaction.com/topics/6616601 19564619 DrMat responded to "Emailing receipts in Front Desk" 2018-06-05T01:46:59Z 2018-06-05T01:46:59Z DrMat http://m.getsatisfaction.com/people/3440112 https://graph.facebook.com/v2.0/10153370511713274/picture?type=normal docgti Would it be possible to add the ability to set the patients' receipt setting to print/email without having to process a payment, just as a permanent setting in their file like reminders? eg. We print a receipt for a patient and they tell us they don't need it but unless we process another payment for them there is no way to set this in the file 0 http://m.getsatisfaction.com/topics/6616601/replies/19564849 http://m.getsatisfaction.com/topics/6616601/replies/19564619 19564849 Andrew responded to "Emailing receipts in Front Desk" 2018-06-05T04:58:54Z 2018-06-05T04:58:54Z Andrew http://m.getsatisfaction.com/people/7410819 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10479781/Crop_medium.jpg andrew_7104921 Hi DrMat<br /><br />I've created a new <b>Idea </b>post for your suggestion.<br /><br /> Please reference the new conversation here: <a href="https://community.smartsoft.com.au/smartsoft/topics/patient-file-default-selection-for-print-email" rel="nofollow" target="_blank" title="Link: https://community.smartsoft.com.au/smartsoft/topics/patient-file-default-selection-for-print-email">Patient File - Default selection for Print / Email</a> 0 http://m.getsatisfaction.com/topics/6616601/replies/19566629 http://m.getsatisfaction.com/topics/6616601 19566629 In Stride Health Clinic responded to "Emailing receipts in Front Desk" 2018-06-05T23:27:42Z 2018-06-05T23:27:42Z In Stride Health Clinic http://m.getsatisfaction.com/people/8224187 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10819499/logo_medium.png in_stride_health_clinic The systems screen you have screen shot above is different to my drop down for the same screen.&nbsp; &nbsp;It this now located in a different area in the most recent version?&nbsp; I am not aware of any recent updates in the last couple of weeks.&nbsp; &nbsp; Sharon 0