http://m.getsatisfaction.com/topics/6694531 Item Codes - Same Code Different Fee 2018-11-07T00:41:53Z 2015-06-25T23:23:48Z 6694531 http://m.getsatisfaction.com/topics/6694531 6694531 Item Codes - Same Code Different Fee 2018-11-07T00:41:53Z 2015-06-25T23:23:48Z Gavin http://m.getsatisfaction.com/people/7428712 https://www.gravatar.com/avatar/ef9e2f7d13bafe32b8f9d6f491be2a12?d=identicon&s=55&r=PG gavin_7122789 We have two psychologists who use the same item code but they both charge a different fee. &nbsp;Is there a way to link item code/fee to each psychologist. &nbsp;Currently we have it default to one fee and then manually change for the other psychologist for each transaction. question complete 14 13 3 comment http://m.getsatisfaction.com/topics/6694531/replies/15839151 http://m.getsatisfaction.com/topics/6694531 15839151 Geelong Hand Therapy responded to "Item Codes - Same Code Different Fee" 2015-06-26T00:08:09Z 2015-06-26T00:08:09Z Geelong Hand Therapy http://m.getsatisfaction.com/people/7498179 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10519467/photo_medium.jpg jane_skeen HI Gavin, we have the same thing here - we put the clinicians initials after the item code and then on our main computer, there is an additional Hicaps Code that overrides the item code - under Item Detail - so when you go through Hicaps, it will pick up the same item code for each clinician even though the item is called something different... hope that makes sense? 1 http://m.getsatisfaction.com/topics/6694531/replies/15839424 http://m.getsatisfaction.com/topics/6694531 15839424 Timothy responded to "Item Codes - Same Code Different Fee" 2015-06-26T02:18:08Z 2015-06-26T02:18:08Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Gavin. As Jane has said, the way to accomplish this is to create a separate item code for the practitioner that specifies the different rates they are charging for the item. If this item is for their most common service, you might consider selecting their unique item code in the Default Items tab on the practitioner file. When billing, this should override the clinic default item code for this practitioner only. 0 http://m.getsatisfaction.com/topics/6694531/replies/15839521 http://m.getsatisfaction.com/topics/6694531 15839521 Gavin responded to "Item Codes - Same Code Different Fee" 2015-06-26T03:22:05Z 2015-06-26T03:22:05Z Gavin http://m.getsatisfaction.com/people/7428712 https://www.gravatar.com/avatar/ef9e2f7d13bafe32b8f9d6f491be2a12?d=identicon&s=55&r=PG gavin_7122789 Thanks. &nbsp;If we use their initials ie 80110GS, and 80110 in Medicare Code, the item code with the initials prints on receipt. &nbsp;What if they need to take to medicare? &nbsp;Is there a way to have the medicare item code printed on invoice? 0 http://m.getsatisfaction.com/topics/6694531/replies/15839865 http://m.getsatisfaction.com/topics/6694531 15839865 Timothy responded to "Item Codes - Same Code Different Fee" 2015-06-26T07:25:42Z 2015-06-26T07:25:42Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Though you can override the item code for electronic submission, for example you can bill an 80110GS but send 80110 to Medicare, HICAPS or Tyro, you cannot do this for printed receipts. As long as the item description is correct and you only proceed the item code with one or two characters we've not had reports of issues from users.<br /><br />What have others found?&nbsp; 0 http://m.getsatisfaction.com/topics/6694531/replies/15847099 http://m.getsatisfaction.com/topics/6694531 15847099 Joyaa Antares responded to "Item Codes - Same Code Different Fee" 2015-06-29T09:48:51Z 2015-06-29T09:48:51Z Joyaa Antares http://m.getsatisfaction.com/people/5979473 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481663/JoyaaNov2012Sydney_medium.jpg joyaa_antares We do as Geelong Hand Therapy &amp; Timothy suggest. &nbsp;(We don't have FD and HICAPS linked however).<br />Occasionally we do get problems - someone at Medibank Private regularly rejects our clients who sent in a receipt with 1803JA (etc) on it [1803 is the HICAPS code for Osteo follow-up]. 1 http://m.getsatisfaction.com/topics/6694531/replies/15850404 http://m.getsatisfaction.com/topics/6694531 15850404 Rachel Bruce responded to "Item Codes - Same Code Different Fee" 2015-06-30T00:40:21Z 2015-06-30T00:40:21Z Rachel Bruce http://m.getsatisfaction.com/people/7422712 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10842578/MoveforBetterHealth_medium.jpg rachel_bruce We do this with a number of different codes and have had no issues with Medicare DVA or Hicaps as we only put the code in the hicaps field when creating the item code. No issues with patients who take printed receipts in to their health funds either. 0 http://m.getsatisfaction.com/topics/6694531/replies/18063946 http://m.getsatisfaction.com/topics/6694531 18063946 Better Life Centre responded to "Item Codes - Same Code Different Fee" 2016-12-08T22:07:00Z 2016-12-08T22:07:00Z Better Life Centre http://m.getsatisfaction.com/people/7706623 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10885832/BLCLogo_medium.jpg better_life_centre Hi Front Desk,<br /><br />That's a good suggestion. Is it possible to include a feature in each Practitioner's settings for including their fees alongside the item codes. We have over 15 clinicians, 10 of whom are psychologists who charge different fees - it becomes difficult to omit mistakes in a busy reception. Would great appreciate it.<br /><br />Jane 0 http://m.getsatisfaction.com/topics/6694531/replies/18245099 http://m.getsatisfaction.com/topics/6694531 18245099 Amber Quirk responded to "Item Codes - Same Code Different Fee" 2016-12-22T01:43:39Z 2016-12-22T01:43:39Z Amber Quirk http://m.getsatisfaction.com/people/7618831 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10576114/photo_medium.jpg amber_quirk Hi Frontdesk,<br /><br />I have a similar problem - two clinics charging different fees.<br /><br />Any suggestions? 0 http://m.getsatisfaction.com/topics/6694531/replies/18245135 http://m.getsatisfaction.com/topics/6694531/replies/18245099 18245135 Steven responded to "Item Codes - Same Code Different Fee" 2016-12-22T02:13:44Z 2016-12-22T02:13:44Z Steven http://m.getsatisfaction.com/people/7413176 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10970982/profile_medium.jpg steven_7107276 Hi Amber<br /><br />The only way to do this is to have a slightly different Item Code e.g. 500-A 500-B, with a differentiator at the end. Note for Medicare and for HICAPS you will need to enter the actual code in a different area (see below).<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1526978/RackMultipart20161222-14042-4i0npt-6_inline.png?1482372767" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1526978/RackMultipart20161222-14042-4i0npt-6_inlinepng1482372767" /><br /><br />Other than this, you may look at using the same Item Code but different Fee Categories for the different locations e.g. Private-A or Private-B. Patients attending location A will need to have their fee category selected correctly on their file.<br /><br />Due to the overhead in having a different fee for the same Item Code and Fee Category for a different practitioner or location, it is often best practice to keep your fees consistent. 1 http://m.getsatisfaction.com/topics/6694531/replies/18271787 http://m.getsatisfaction.com/topics/6694531 18271787 Brendan Limbrey responded to "Item Codes - Same Code Different Fee" 2017-01-04T02:54:31Z 2017-01-04T02:54:31Z Brendan Limbrey http://m.getsatisfaction.com/people/7427123 https://www.gravatar.com/avatar/66d34dbff8dce7aeada682abc24dea74?d=identicon&s=55&r=PG brendan_limbrey We have a similar situation here with our different physios each charging a different rate. The way we are doing it at the moment is to manually change the fee against the item number when billing. It would be good to be able to have a feature where we could list a different fee for each of our providers for the same item number. I have noted the solution you have outlined above. 0 http://m.getsatisfaction.com/topics/6694531/replies/19523121 http://m.getsatisfaction.com/topics/6694531 19523121 Andrea Lutt responded to "Item Codes - Same Code Different Fee" 2018-05-15T08:49:54Z 2018-05-15T08:49:54Z Andrea Lutt http://m.getsatisfaction.com/people/8762433 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11283075/gcp_col_300_medium.jpg andrea_lutt We also have the same situation in our clinic and we have implemented different item codes for different physios.&nbsp; We cannot use the situation of using a Fee Category, as the difference in billing is not related to the patient, it is related to the practitioner, and patients can see more than one practitioner.&nbsp; In a busy reception environment, it is difficult for our admin staff to remember to over-write the amount charged or to remember to select the correct item code depending on the physio&nbsp;when there are already so many to choose from as there are a huge number of variations.&nbsp; It would be great to be able to have fees set by Fee Category and also by Practitioner, however, I appreciate the complexity of implementing this. 0 http://m.getsatisfaction.com/topics/6694531/replies/19525135 http://m.getsatisfaction.com/topics/6694531/replies/19523121 19525135 Timothy responded to "Item Codes - Same Code Different Fee" 2018-05-16T02:11:48Z 2018-05-16T02:11:48Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Andrea. Could you please open a support case at&nbsp;<a href="http://www.smartsoft.com.au/support" rel="nofollow" title="Link: http://www.smartsoft.com.au/support">www.smartsoft.com.au/support</a> so that one of our helpdesk staff can review your setup?&nbsp; 0 http://m.getsatisfaction.com/topics/6694531/replies/19836616 http://m.getsatisfaction.com/topics/6694531/replies/19523121 19836616 Vital Core responded to "Item Codes - Same Code Different Fee" 2018-11-01T04:28:28Z 2018-11-01T04:28:28Z Vital Core http://m.getsatisfaction.com/people/8251715 https://www.gravatar.com/avatar/195f3e05fa0ebbdd869198c5ba8f9104?d=identicon&s=55&r=PG elizabeth_7936495 We would love to see this also. We have senior physio's that charge a higher rate than the less experienced and mistakes are make when billing customers at busy times. Please look at adding a feature to the Practitioner their own fee. 1 http://m.getsatisfaction.com/topics/6694531/replies/19845489 http://m.getsatisfaction.com/topics/6694531 19845489 Amber Quirk responded to "Item Codes - Same Code Different Fee" 2018-11-07T00:41:53Z 2018-11-07T00:41:53Z Amber Quirk http://m.getsatisfaction.com/people/7618831 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10576114/photo_medium.jpg amber_quirk Any progress ??<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />We still have this problem - different fees for therapist/stock etc depending on location 0