http://m.getsatisfaction.com/topics/6999174 My Bluetooth light is not coming on 2018-09-30T18:10:45Z 2016-05-07T17:06:17Z 6999174 http://m.getsatisfaction.com/topics/6999174 6999174 My Bluetooth light is not coming on 2018-09-30T18:10:45Z 2016-05-07T17:06:17Z Bradley Davis http://m.getsatisfaction.com/people/8220339 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10817916/photo_medium.jpg bradley_davis_7905146 Mu block rocker has been working just fine since December, then from out of nowhere, the bluetooth button stopped enabling bluetooth. The bluetooth icon is completely absent when the button is pressed. I've held the button down for 1-5 and even up to 10 seconds and still nothing. It's been at a full charge when I've attempted this as well. Some help would be great. problem active 32 21 9 comment connecting to bluetooth http://m.getsatisfaction.com/topics/6999174/replies/16867000 http://m.getsatisfaction.com/topics/6999174 16867000 Bill R. responded to "My Bluetooth light is not coming on" 2016-05-09T16:11:27Z 2016-05-09T16:11:27Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Bradley,<br /><br />I'm sorry you're having problems with this. &nbsp;I’d like to help you out!<br /><br />In your device's Bluetooth settings, select your speaker and choose <b>Forget Device</b>. On the front of the speaker, press the <b>Disconnect</b>&nbsp;button. &nbsp;After turning the unit off and on again you should be able to pair your device. &nbsp;If not, turn both your Bluetooth device and the speaker off then restart both and re-attempt that pairing. &nbsp;<br /><br />Let me know how it goes! 0 http://m.getsatisfaction.com/topics/6999174/replies/18028219 http://m.getsatisfaction.com/topics/6999174 18028219 Christina Zaragoza Miranda responded to "My Bluetooth light is not coming on" 2016-11-24T19:34:32Z 2016-11-24T19:34:32Z Christina Zaragoza Miranda http://m.getsatisfaction.com/people/8784174 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10956956/14724504_1323573150996025_5835207709887417791_n_medium.jpg christina_zaragoza_miranda Hello there, I love my speaker. I just turned it on and my phone didn't connet the way it always does. So I turn off the blue tooth to both devices . And now my speakers Bluetooth will not turn back on. I've only hadone my speaker for 4month. <br /> Please help! <br /> <a href="mailto:tinacaz2004@yahoo.com" rel="nofollow">tinacaz2004@yahoo.com</a> <br /> <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1514420/RackMultipart20161124-19774-1ovivm7-14800158298131973607200_inline.jpg?1480015855" /> 0 http://m.getsatisfaction.com/topics/6999174/replies/18035701 http://m.getsatisfaction.com/topics/6999174/replies/18028219 18035701 Bill R. responded to "My Bluetooth light is not coming on" 2016-11-28T21:26:02Z 2016-11-28T21:26:02Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Have you gone through the troubleshooting I'd suggested in my previous post? If you have and are still facing issues, please get in touch with your <a href="http://www.ionaudio.com/support" rel="nofollow">nearest Support Office</a>. You can find their contact information on that page.&nbsp; 0 http://m.getsatisfaction.com/topics/6999174/replies/18704305 http://m.getsatisfaction.com/topics/6999174 18704305 Dj Holloway responded to "My Bluetooth light is not coming on" 2017-06-01T13:57:49Z 2017-06-01T13:57:49Z Dj Holloway http://m.getsatisfaction.com/people/9120951 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11081858/photo_medium.jpg dj_holloway <em>This reply was created from a merged topic originally titled <a class="notranslate" href="http://community.ionaudio.com/ion_audio/topics/i-have-an-ion-block-rocker-ipa76c-and-the-bluetooth-will-not-work-on-it" rel="nofollow" target="_blank">I have an ion block rocker ipa76c and the Bluetooth will not work on it.</a>.</em><br /><br /> When I push the blue tooth button to pair it with my phone the indicator light will not light up like it used to. 0 frustrated http://m.getsatisfaction.com/topics/6999174/replies/18704306 http://m.getsatisfaction.com/topics/6999174/replies/18704305 18704306 Bill R. responded to "My Bluetooth light is not coming on" 2017-06-01T13:58:01Z 2017-06-01T13:58:01Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Please see my responses above. Thanks! 0 http://m.getsatisfaction.com/topics/6999174/replies/18727136 http://m.getsatisfaction.com/topics/6999174/replies/18704305 18727136 Michael Hamby responded to "My Bluetooth light is not coming on" 2017-06-11T16:52:37Z 2017-06-11T16:52:37Z Michael Hamby http://m.getsatisfaction.com/people/9137853 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11087977/photo_medium.jpg michael_hamby Disconnecting from it does not make the button magically work again. Let's be real. Any other troubleshooting options? 0 http://m.getsatisfaction.com/topics/6999174/replies/18754576 http://m.getsatisfaction.com/topics/6999174/replies/18704305 18754576 shelly responded to "My Bluetooth light is not coming on" 2017-06-22T22:26:28Z 2017-06-22T22:26:28Z shelly http://m.getsatisfaction.com/people/2981075 https://graph.facebook.com/v2.0/1620046511373723/picture?type=normal shelly_2692144 Apparently Bill R has no other suggestions. Every site I've been on trying to fix this issue.. same response. And from what I've read, not one person has had this issue resolved. I hope they're not getting paid to do all this fabulous "troubleshooting " 1 http://m.getsatisfaction.com/topics/6999174/replies/18971040 http://m.getsatisfaction.com/topics/6999174/replies/18028219 18971040 Tricky Mae responded to "My Bluetooth light is not coming on" 2017-09-23T19:17:56Z 2017-09-23T19:17:56Z Tricky Mae http://m.getsatisfaction.com/people/9303713 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11148532/21728110_362443674176605_5518191339147925216_n_medium.jpg tricky_mae Have you figured out how to get it to pair? I'm having the same exact issues? 0 http://m.getsatisfaction.com/topics/6999174/replies/18971290 http://m.getsatisfaction.com/topics/6999174/replies/18028219 18971290 Dj Holloway responded to "My Bluetooth light is not coming on" 2017-09-23T22:55:46Z 2017-09-23T22:55:46Z Dj Holloway http://m.getsatisfaction.com/people/9120951 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11081858/photo_medium.jpg dj_holloway Unfortunately I have not. I bought an auxiliary cord at my local Walmart and it works good. It's temperamental and won't charge your phone anymore but still will play your music 0 http://m.getsatisfaction.com/topics/6999174/replies/18973719 http://m.getsatisfaction.com/topics/6999174/replies/18028219 18973719 Bill R. responded to "My Bluetooth light is not coming on" 2017-09-25T15:42:10Z 2017-09-25T15:42:10Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 @Tricky Mae, if you're still having issues, please contact our Technical Support team by logging on to <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>. You can find their contact information on that page.&nbsp; 0 http://m.getsatisfaction.com/topics/6999174/replies/19056637 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19056637 mojoman888 . responded to "My Bluetooth light is not coming on" 2017-10-28T21:39:12Z 2017-10-28T21:39:12Z mojoman888 . http://m.getsatisfaction.com/people/9361310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11169709/photo_medium.jpg mojoman888 I agree with Shelly. Where’s fix for this problem? No bluetooth light means no bluetooth so no possibility of connection. Can’t pair without light. 0 http://m.getsatisfaction.com/topics/6999174/replies/19061677 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19061677 Viviana Brun responded to "My Bluetooth light is not coming on" 2017-10-31T01:07:44Z 2017-10-31T01:07:44Z Viviana Brun http://m.getsatisfaction.com/people/9364430 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11170813/photo_medium.jpg viviana_brun I can't connect to my ion speaker Bluetooth. I had followed the troubleshooting and it is still not working. The light doesn't come on and it shoes o tnt Bluetooth lost but it say is that it cannot pair with it. There is no option to forget the device. 0 http://m.getsatisfaction.com/topics/6999174/replies/19172738 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19172738 Kim Kaprielian responded to "My Bluetooth light is not coming on" 2017-12-17T20:42:25Z 2017-12-17T20:42:25Z Kim Kaprielian http://m.getsatisfaction.com/people/9439545 https://www.gravatar.com/avatar/ebfb1bdffd5e737b3714f457cfdba32c?d=identicon&s=55&r=PG kim_kaprielian I just got this same problem. I have had the speaker paired with my Alexa and out of nowhere the bluetooth just stopped working. The speaker is probably 2 yrs old, so not really that old. 0 http://m.getsatisfaction.com/topics/6999174/replies/19193429 http://m.getsatisfaction.com/topics/6999174 19193429 jay responded to "My Bluetooth light is not coming on" 2017-12-27T14:53:26Z 2017-12-27T14:53:26Z jay http://m.getsatisfaction.com/people/9455206 https://www.gravatar.com/avatar/ca825eabd17bbef3e20b640121f3b3d7?d=identicon&s=55&r=PG jay_85usvqi80fa4l I have an ion pathfinder and could not figure out why I could not get the Bluetooth to work. Found out my son linked it on his phone and I was unable to even do anything with the Bluetooth till I disconnected his phone. Possible some of you may have another device hooked up Bluetooth and not even know it. Unfortunately there is no way to tell what device is connected. Hopefully this helps someone 0 http://m.getsatisfaction.com/topics/6999174/replies/19195025 http://m.getsatisfaction.com/topics/6999174 19195025 Colleen Pau responded to "My Bluetooth light is not coming on" 2017-12-28T01:34:52Z 2017-12-28T01:34:52Z Colleen Pau http://m.getsatisfaction.com/people/9456066 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11201477/25550252_2004341446259370_4095121424005198336_n_medium.jpg colleen_pau Canʻt get mine to work either. Finally got the bluetooth light to come on, but not playing music from device. Only the radio works. 0 http://m.getsatisfaction.com/topics/6999174/replies/19196180 http://m.getsatisfaction.com/topics/6999174/replies/19195025 19196180 Bill R. responded to "My Bluetooth light is not coming on" 2017-12-28T16:27:15Z 2017-12-28T16:27:15Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 In your device's Bluetooth settings, select your speaker and choose <b>Forget Device</b>. On the front of the speaker, press the <b>Disconnect</b> button. After turning the unit off and on again you should be able to pair your device. If not, turn both your Bluetooth device and the speaker off then restart both and re-attempt that pairing. 0 http://m.getsatisfaction.com/topics/6999174/replies/19238274 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19238274 Vanessa Vendrasco-Aere responded to "My Bluetooth light is not coming on" 2018-01-13T21:58:50Z 2018-01-13T21:58:50Z Vanessa Vendrasco-Aere http://m.getsatisfaction.com/people/9483699 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11211624/25594293_10156017535194579_8542478080767945962_n_medium.jpg vanessa_vendrasco_aere Hi guys! <br /> I was having this issue too! If you go to your devices Bluetooth options, click the info for the pathfinder, tell it to forget the device. THEN, turn the pathfinder on, hold the Bluetooth button down for 5 seconds (light won’t show on the speaker), go to your devices Bluetooth settings and ‘Pathfinder” should show up again! Finally got it to work again this way. Only after it is paired does the blue tooth symbol show up on the speaker 3 http://m.getsatisfaction.com/topics/6999174/replies/19241472 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19241472 Bill R. responded to "My Bluetooth light is not coming on" 2018-01-15T15:39:31Z 2018-01-15T15:39:31Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Thanks for helping out! 1 http://m.getsatisfaction.com/topics/6999174/replies/19253172 http://m.getsatisfaction.com/topics/6999174/replies/16867000 19253172 Gigi Why responded to "My Bluetooth light is not coming on" 2018-01-19T07:39:13Z 2018-01-19T07:39:13Z Gigi Why http://m.getsatisfaction.com/people/9493185 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11215001/photo_medium.jpg gigi_why How 0 http://m.getsatisfaction.com/topics/6999174/replies/19253175 http://m.getsatisfaction.com/topics/6999174/replies/16867000 19253175 Gigi Why responded to "My Bluetooth light is not coming on" 2018-01-19T07:40:30Z 2018-01-19T07:40:30Z Gigi Why http://m.getsatisfaction.com/people/9493185 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11215001/photo_medium.jpg gigi_why Oh nvm got it (-: &lt;3 0 http://m.getsatisfaction.com/topics/6999174/replies/19268174 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19268174 Jc Sanchez responded to "My Bluetooth light is not coming on" 2018-01-25T00:28:06Z 2018-01-25T00:28:06Z Jc Sanchez http://m.getsatisfaction.com/people/9502637 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11218213/12400472_1020143724693860_1882271777017684395_n_medium.jpg jc_sanchez Thanks! 0 http://m.getsatisfaction.com/topics/6999174/replies/19286424 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19286424 Toni Richard responded to "My Bluetooth light is not coming on" 2018-02-01T04:44:39Z 2018-02-01T04:44:39Z Toni Richard http://m.getsatisfaction.com/people/9514586 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11222147/25659408_572276426455651_2504335376325432308_n_medium.jpg toni_richard Thank you hunny. It worked!!! I was about to get my hammer 0 http://m.getsatisfaction.com/topics/6999174/replies/19305072 http://m.getsatisfaction.com/topics/6999174 19305072 michael mccarthy responded to "My Bluetooth light is not coming on" 2018-02-08T14:10:32Z 2018-02-08T14:10:32Z michael mccarthy http://m.getsatisfaction.com/people/9526972 https://www.gravatar.com/avatar/1f4877b7833167f392ce9eebc012f8ff?d=identicon&s=55&r=PG michael_mccarthy_7odpjh0mnnyst Hi I have a MacBook Air and The Party Rocker is not even appearing as an option to connect to. I am able to connect to other devices like phones however. Choosing Forget Device is not an option as it is not appearing in Bluetooth option menu. My computer is able to connect to other devices however. How can I fix this? 0 http://m.getsatisfaction.com/topics/6999174/replies/19375263 http://m.getsatisfaction.com/topics/6999174 19375263 Mickey Nguyen responded to "My Bluetooth light is not coming on" 2018-03-07T14:06:44Z 2018-03-07T14:06:44Z Mickey Nguyen http://m.getsatisfaction.com/people/9570308 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11241767/25158144_10212240860191439_723362797767795605_n_medium.jpg mickey_nguyen Have same problem with my Pathfinder where my iPhone will not connect. A little history. It was working fine for 6 months, love it. Has a party last week and multiple people connect to the devices via Bluetooth and everything works fine. I used it with my phone 2 days ago and it was playing music thru Bluetooth just fine then it disconnect mid-song. I have tried to reconnect and try all the troubleshooting steps ever since without success. Have done the 'Forget Device' from iphone, turn iphone bluetooth on/off, etc. The Pathfinder shows up on the iPhone's Bluetooth setting for me to select, I selected it and it shows 'Connected' on the iphone but the Bluetooth symbol DO NOT show up on the Pathfinder's speaker (it usually does when it successfully paired). I wonder if the Pathfinder still trying to pair to previously paired devices that are no longer around and that's why it just can't connect to my iPhone. My my research, bluetooth connecting is a HUGE problem with various ION's speakers. This is such a great speaker and this issue is killing it for me. There should be a factory reset mode. Please help, I want so much to like this speaker, but may have to give up on it. BTW, I am a practicing Design Electronic Engineer so I am familiar with electronic and technology. 0 http://m.getsatisfaction.com/topics/6999174/replies/19378968 http://m.getsatisfaction.com/topics/6999174/replies/19375263 19378968 Bill R. responded to "My Bluetooth light is not coming on" 2018-03-08T18:55:25Z 2018-03-08T18:55:25Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Please contact our Support team for assistance. Log on to <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>&nbsp;to contact the Support team. You can find their contact information on that page.&nbsp; 0 http://m.getsatisfaction.com/topics/6999174/replies/19398332 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19398332 Angela Happy Conrad responded to "My Bluetooth light is not coming on" 2018-03-17T01:27:36Z 2018-03-17T01:27:36Z Angela Happy Conrad http://m.getsatisfaction.com/people/9585372 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11247098/28279623_10215580369005464_4476411574036708955_n_medium.jpg angela_happy_conrad That totally worked! Thank you Vanessa! <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1715823/RackMultipart20180317-59318-b0imql-image_inline.jpg?1521250052" /> 0 http://m.getsatisfaction.com/topics/6999174/replies/19402570 http://m.getsatisfaction.com/topics/6999174/replies/19375263 19402570 Mickey Nguyen responded to "My Bluetooth light is not coming on" 2018-03-19T16:39:42Z 2018-03-19T16:39:42Z Mickey Nguyen http://m.getsatisfaction.com/people/9570308 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11241767/25158144_10212240860191439_723362797767795605_n_medium.jpg mickey_nguyen Sending it back for guarantee repair (I pay freight shipping to them and they pay for freight shipping it back). Will update once I get the unit back. According to the tech on the phone, it may be a hardware module failure. 0 http://m.getsatisfaction.com/topics/6999174/replies/19490962 http://m.getsatisfaction.com/topics/6999174 19490962 Jason Bracamonte Jr. responded to "My Bluetooth light is not coming on" 2018-04-28T14:21:03Z 2018-04-28T14:21:03Z Jason Bracamonte Jr. http://m.getsatisfaction.com/people/9645143 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11267507//platform/profilepic/_medium. jason_bracamonte_jr My ion pathfinder is on radio when I try to switch it back to Bluetooth mode it does not want to switch it’s like five months old and doesn’t wanna play 0 http://m.getsatisfaction.com/topics/6999174/replies/19703826 http://m.getsatisfaction.com/topics/6999174/replies/18704305 19703826 ana angel responded to "My Bluetooth light is not coming on" 2018-08-18T10:30:58Z 2018-08-18T10:30:58Z ana angel http://m.getsatisfaction.com/people/9760921 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11312837/photo_medium.jpg ana_angel Thanks Vanessa this helped me out a lot 0 http://m.getsatisfaction.com/topics/6999174/replies/19781283 http://m.getsatisfaction.com/topics/6999174/replies/16867000 19781283 asdfjkl; responded to "My Bluetooth light is not coming on" 2018-09-30T18:10:08Z 2018-09-30T18:10:08Z asdfjkl; http://m.getsatisfaction.com/people/9805228 https://www.gravatar.com/avatar/a721b79b67a092705b8fe57dd3243f40?d=identicon&s=55&r=PG keri_ceder Where is this Disconnect button you speak of on the speaker? I have searched my speaker and can not find one... 0