http://m.getsatisfaction.com/topics/7011700 Handheld Scanner not turning on 2018-06-18T13:26:02Z 2016-05-23T19:02:59Z 7011700 http://m.getsatisfaction.com/topics/7011700 7011700 Handheld Scanner not turning on 2018-06-18T13:26:02Z 2016-05-23T19:02:59Z Nithya Vasudevan http://m.getsatisfaction.com/people/5813904 https://www.gravatar.com/avatar/5ba0067c5a9b5c87f52f8abd91fd313e?d=identicon&s=55&r=PG nithya_vasudevan My Ion handheld scanner (which i have never used even once) refuses to turn on. It turns on if i connect it to usb and shows that the battery is empty. But it switches off within a few seconds.. Can you help please? problem active 6 3 1 comment will not power on, will not turn on http://m.getsatisfaction.com/topics/7011700/replies/16905962 http://m.getsatisfaction.com/topics/7011700 16905962 Bill R. responded to "Handheld Scanner not turning on" 2016-05-23T19:50:05Z 2016-05-23T19:50:05Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Nithya,<br /><br />Sorry to hear about your troubles. I'll be happy to help!<br /><br />You say you have the "handheld scanner" - which scanner is it that you're referring to? Is this the Air Copy?&nbsp;<br /><br />Let's have you connect with your <a href="http://www.ionaudio.com/support" rel="nofollow">nearest Support Office</a>. You can find their contact information on that page.<br /><br />Let me know if there's anything else I can help you with! 0 http://m.getsatisfaction.com/topics/7011700/replies/19579623 http://m.getsatisfaction.com/topics/7011700 19579623 GI Bring Good EThings to Life responded to "Handheld Scanner not turning on" 2018-06-13T04:14:52Z 2018-06-13T04:14:52Z GI Bring Good EThings to Life http://m.getsatisfaction.com/people/9692890 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11286053/photo_medium.jpg gi_bring_good_ethings_to_life I am having this exact same problem and emailed you several days ago and have not received a reply. 0 http://m.getsatisfaction.com/topics/7011700/replies/19580462 http://m.getsatisfaction.com/topics/7011700/replies/19579623 19580462 Bill R. responded to "Handheld Scanner not turning on" 2018-06-13T15:30:56Z 2018-06-13T15:30:56Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 I'm afraid I didn't see any support inquiries come in under your email. Please make sure you are filling out all of the required fields on <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>&nbsp;when submitting a support inquiry.&nbsp; 0 http://m.getsatisfaction.com/topics/7011700/replies/19585751 http://m.getsatisfaction.com/topics/7011700/replies/19579623 19585751 GI Bring Good EThings to Life responded to "Handheld Scanner not turning on" 2018-06-16T01:45:59Z 2018-06-16T01:45:59Z GI Bring Good EThings to Life http://m.getsatisfaction.com/people/9692890 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11286053/photo_medium.jpg gi_bring_good_ethings_to_life This is complete BS. I have now sent two support emails. I am going to leave a negative review. 0 http://m.getsatisfaction.com/topics/7011700/replies/19585763 http://m.getsatisfaction.com/topics/7011700 19585763 GI Bring Good EThings to Life responded to "Handheld Scanner not turning on" 2018-06-16T02:00:58Z 2018-06-16T02:00:58Z GI Bring Good EThings to Life http://m.getsatisfaction.com/people/9692890 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11286053/photo_medium.jpg gi_bring_good_ethings_to_life Just so everyone has no doubt: <br /><br /> <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1735735/IONAIRCOPY.jpg?1529114397" rel="nofollow"><img alt="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1735735/IONAIRCOPY_inline.jpg?1529114397" /></a> <br /><br /> I dont like paying for electric bricks that light up for a second and die before I have even had a chance to use it. I will leave negative reviews. 0 http://m.getsatisfaction.com/topics/7011700/replies/19588522 http://m.getsatisfaction.com/topics/7011700/replies/19585763 19588522 Bill R. responded to "Handheld Scanner not turning on" 2018-06-18T13:26:02Z 2018-06-18T13:26:02Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 I have escalated your inquiry to one of my support techs. Please expect an email from them shortly - Thanks! 0