http://m.getsatisfaction.com/topics/7294794 My Block Rocker won't charge 2018-09-28T06:34:35Z 2016-08-25T14:22:13Z 7294794 http://m.getsatisfaction.com/topics/7294794 7294794 My Block Rocker won't charge 2018-09-28T06:34:35Z 2016-08-25T14:22:13Z James Ob http://m.getsatisfaction.com/people/8632336 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10896372/13775528_1471984512830917_570272091193988986_n_medium.jpg james_ob_4bemnv3nmbd4v Hi, i bought a block rocker in Ireland 2 years ago and my battery just stopped charging, not only will it not turn on , it won't charge. The 3 green lights keep flashing when i turn it on. Where can I get help and how do I know what the problem is ? Thanks question complete 13 9 3 comment battery won't charge http://m.getsatisfaction.com/topics/7294794/replies/17790038 http://m.getsatisfaction.com/topics/7294794 17790038 Bill R. responded to "My Block Rocker won't charge" 2016-08-25T14:38:17Z 2016-08-25T14:38:17Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi James,<br /><br />Thanks for posting.&nbsp;It sounds like you may need to replace the battery on the Block Rocker. &nbsp;To order a new battery, parts and accessories for your ION Audio product, email <a href="mailto:parts@ionaudio.com" rel="nofollow">parts@ionaudio.com</a> or call ION Audio’s Parts Department at 401-658-3131 ext. 1407, 8:30 AM – 6:30 PM EST. &nbsp;<br /><br />The ION Audio Tailgater, Block Rocker, Job Rocker, Explorer and Party series products come with a user-replaceable rechargeable battery. The battery panel is either located on the side or bottom of the unit. If for any reason the battery needs to be replaced, this panel allows customers to replace the battery without the need to bring it to a professional. <a href="http://noterepeat.com/products/ion/portable-audio/141-ion-audio-battery-replacement%22%3ehere%3c/a" rel="nofollow">This guide here</a> walks through what type of battery these products use, how to obtain one if necessary, and how to physically replace it.<br /><br />Hope this helps! Let me know if you have any further questions. 0 http://m.getsatisfaction.com/topics/7294794/replies/18569193 http://m.getsatisfaction.com/topics/7294794 18569193 Mathieu Landry responded to "My Block Rocker won't charge" 2017-04-09T14:24:03Z 2017-04-09T14:24:03Z Mathieu Landry http://m.getsatisfaction.com/people/9034859 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11049038/16649158_788179004681451_4298131844113733619_n_medium.jpg mathieu_landry_btxiuactvplvo Yes same here i even bought a new battery and it still doesn't want to charge at all. So frustrating! 0 http://m.getsatisfaction.com/topics/7294794/replies/18571339 http://m.getsatisfaction.com/topics/7294794/replies/18569193 18571339 Bill R. responded to "My Block Rocker won't charge" 2017-04-10T14:42:37Z 2017-04-10T14:42:37Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 If your battery is still failing to charge after being replaced, please get in touch with us by logging on to <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>.&nbsp; 0 http://m.getsatisfaction.com/topics/7294794/replies/18616082 http://m.getsatisfaction.com/topics/7294794/replies/18569193 18616082 colton lewis responded to "My Block Rocker won't charge" 2017-04-27T12:23:33Z 2017-04-27T12:23:33Z colton lewis http://m.getsatisfaction.com/people/9064058 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11060403/photo_medium.jpg colton_lewis Hi, I just got a Big Blue for a gift yesterday and it will not charge. It works when it is plug in to an outlet (the music plays too) but as soon as I unplug it it turns off. The red light is on when it is plug in saying that it is Charging but it's not holding. Why? 0 http://m.getsatisfaction.com/topics/7294794/replies/18707230 http://m.getsatisfaction.com/topics/7294794 18707230 Barbara Davis responded to "My Block Rocker won't charge" 2017-06-02T14:15:01Z 2017-06-02T14:15:01Z Barbara Davis http://m.getsatisfaction.com/people/9123656 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11082887/16730513_1850388901905636_6175552285729241312_n_medium.jpg barbara_davis_qd9w8aragadi All green light on but red light go off when i unplug it what I need to do 0 http://m.getsatisfaction.com/topics/7294794/replies/19252027 http://m.getsatisfaction.com/topics/7294794 19252027 Michael Wenz responded to "My Block Rocker won't charge" 2018-01-18T21:13:52Z 2018-01-18T21:13:52Z Michael Wenz http://m.getsatisfaction.com/people/9492450 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11214746/22519084_10159481054545716_2111583654687875072_n_medium.jpg michael_wenz So yeah this is ridiculous, I have the same issue. Bought new battery and the in-line fuse is good. The battery does not charge. Does anyone know what part to try and replace to fix this? Support was not that helpful in they gave me numbers to call for service but its more expensive than buying a new one!!!!! AWFUL AWFUL SERVICE! I can solder and I am good at repairing electronics. If anyone out there knows the part to try and swap and where to get it I would love to know. 0 http://m.getsatisfaction.com/topics/7294794/replies/19414603 http://m.getsatisfaction.com/topics/7294794 19414603 Lorren Essa-Johnson responded to "My Block Rocker won't charge" 2018-03-24T14:03:28Z 2018-03-24T14:03:28Z Lorren Essa-Johnson http://m.getsatisfaction.com/people/9597287 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11251196/21616037_10155542332351236_3817040726929582153_n_medium.jpg lorren_essa_johnson I have the exact same problem. The battery can be taken out and charged separately using a car battery but to charge it through the block rocker doesn't work. There's not much info on how to fix it. It also seems to be a common problem if anyone can shed some light on somewhere reliable that can fix it or know how, would be grateful. 1 http://m.getsatisfaction.com/topics/7294794/replies/19418347 http://m.getsatisfaction.com/topics/7294794/replies/19414603 19418347 Bill R. responded to "My Block Rocker won't charge" 2018-03-26T16:30:36Z 2018-03-26T16:30:36Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 This sounds like an electrical issue with your speaker. Please contact our Technical Support team by logging on to <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>. You can find their contact information on that page.&nbsp; 2 http://m.getsatisfaction.com/topics/7294794/replies/19532573 http://m.getsatisfaction.com/topics/7294794 19532573 Bob Clark responded to "My Block Rocker won't charge" 2018-05-19T15:46:04Z 2018-05-19T15:46:04Z Bob Clark http://m.getsatisfaction.com/people/9668311 https://www.gravatar.com/avatar/20c41363edb9fa509322eda968ae38e1?d=identicon&s=55&r=PG bob_clark_hxwrr6jcp69cr Getting the same issue, mine however is a little more. the charging circuit is putting out over 2 Amps @ 12.8v and then cracks the outer case of the sealed battery. <br /> I believe the amps are too high, might have to strip the unit down to see any obvious capacitance issues in the charging circuit. <br /> Might be linked to the USB circuit being dead. 0 http://m.getsatisfaction.com/topics/7294794/replies/19543254 http://m.getsatisfaction.com/topics/7294794/replies/19414603 19543254 Gary Wilson responded to "My Block Rocker won't charge" 2018-05-24T18:22:56Z 2018-05-24T18:22:56Z Gary Wilson http://m.getsatisfaction.com/people/9672910 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11278016/photo_medium.jpg gary_wilson_c2y7faao94xwk From the number of posts I’m seeing on rock speakers that won’t take a charge, it appears it is a very common problem and very few actually will take a charge, I love the sound quality though and just have to plug them in when I want to use them 0 http://m.getsatisfaction.com/topics/7294794/replies/19543343 http://m.getsatisfaction.com/topics/7294794/replies/19414603 19543343 Bill R. responded to "My Block Rocker won't charge" 2018-05-24T18:48:46Z 2018-05-24T18:48:46Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Please see my response on your other post. Thanks! 0 http://m.getsatisfaction.com/topics/7294794/replies/19778550 http://m.getsatisfaction.com/topics/7294794/replies/19414603 19778550 JASON M PURCELL responded to "My Block Rocker won't charge" 2018-09-28T06:34:35Z 2018-09-28T06:34:35Z JASON M PURCELL http://m.getsatisfaction.com/people/9803236 https://www.gravatar.com/avatar/4e9448abc118e9c2b872cd0fcc9d69c5?d=identicon&s=55&r=PG jason_m_purcell Seem to be an engineering problem. Just recived mine today, WILL NOT CHARGE. <br /> Dear ION. FIX YOUR EQUIPMENT. <br /> I expect UPDATED REPAIRED NEW EQUIPMENT , functioning proper sound source IMMIDIATLY!. With liittle to NO effort on my part. FIX YOUR PRODUCT!. 0