http://m.getsatisfaction.com/topics/7335090 I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna? 2018-07-04T19:13:20Z 2016-10-16T17:02:49Z 7335090 http://m.getsatisfaction.com/topics/7335090 7335090 I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna? 2018-07-04T19:13:20Z 2016-10-16T17:02:49Z Chad http://m.getsatisfaction.com/people/8725102 https://www.gravatar.com/avatar/929ee352aff64c88c1977b86e38968e9?d=identicon&s=55&r=PG chad_2ufkupgvkb970 I have moved it from my garage to outside and even upstairs in my house and still can only get a few clear stations. I read the manuals looked over the unit to make I don't have raise an antenna question complete 16 13 4 comment http://m.getsatisfaction.com/topics/7335090/replies/17927863 http://m.getsatisfaction.com/topics/7335090 17927863 Bill R. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2016-10-17T16:31:00Z 2016-10-17T16:31:00Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Chad,<br /><br />Thanks for posting. I'm sorry to hear about your issues.<br /><br />If you're not getting reception from the antenna and you've tried multiple locations, you may need to replace the antenna on the Explorer Outback.&nbsp;Parts inquiries are not handled here on the forum. &nbsp;For information on parts, simply contact our Parts Department. &nbsp;If you live in the US, you can reach them at 401-658-3131 ext. 1403. &nbsp;If you wish to reach the Parts Department by email, contact them at <a href="mailto:parts@inmusicbrands.com" rel="nofollow">parts@inmusicbrands.com</a>. &nbsp;I hope this helps! &nbsp;&nbsp; 1 http://m.getsatisfaction.com/topics/7335090/replies/18267705 http://m.getsatisfaction.com/topics/7335090 18267705 Wes Baker responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-01-02T23:15:54Z 2017-01-02T23:15:54Z Wes Baker http://m.getsatisfaction.com/people/8872107 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10981607/photo_medium.jpg wes_baker_f7t3m83wpb54k Same issue here. Radio reception so poor that it basically doesn't have a functional rado. 2 http://m.getsatisfaction.com/topics/7335090/replies/18270677 http://m.getsatisfaction.com/topics/7335090/replies/18267705 18270677 Bill R. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-01-03T20:31:27Z 2017-01-03T20:31:27Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Please see my response above. Thanks!&nbsp; 0 http://m.getsatisfaction.com/topics/7335090/replies/18547958 http://m.getsatisfaction.com/topics/7335090/replies/17927863 18547958 caleb b. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-04-01T04:17:36Z 2017-04-01T04:17:36Z caleb b. http://m.getsatisfaction.com/people/9021722 https://www.gravatar.com/avatar/17155ef4dd587eba6ec13b86a7311f4a?d=identicon&s=55&r=PG caleb_b Thanks Bill...I have sent parts an e-mail inquiring on the cost. Explained my issue a bit. Thank you again for posting their e-mail address. 0 http://m.getsatisfaction.com/topics/7335090/replies/18576386 http://m.getsatisfaction.com/topics/7335090 18576386 Lynn Randolph responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-04-12T01:04:45Z 2017-04-12T01:04:45Z Lynn Randolph http://m.getsatisfaction.com/people/9038873 https://www.gravatar.com/avatar/37c75a16e129755f3651bbc02c88b505?d=identicon&s=55&r=PG lynn_randolph I am having the same issue with the ION Explorer Outback...the only difference is on the model I just bought, there is no external antenna. I asked the sales guy about it and he said this model had an internal antenna and it worked great. It shouldn't be this hard to find a radio with good FM reception. My little radio in the bathroom and my car radio pick up all FM stations clearly. <br /><br /> I had already purchased the Tailgater and returned it because of the VERY poor reception and the small short antenna. I really don't want to have to return this one....but it looks like it's gonna have to go back too! 0 http://m.getsatisfaction.com/topics/7335090/replies/18589364 http://m.getsatisfaction.com/topics/7335090/replies/18576386 18589364 Bill R. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-04-17T19:57:13Z 2017-04-17T19:57:13Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Sorry you're having issues, Lynn. Please get in touch with your <a href="http://www.ionaudio.com/support" rel="nofollow">nearest Support Office</a> for assistance. You can find their contact information on that page.&nbsp; 0 http://m.getsatisfaction.com/topics/7335090/replies/18609500 http://m.getsatisfaction.com/topics/7335090 18609500 Milo Austin responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-04-25T03:38:25Z 2017-04-25T03:38:25Z Milo Austin http://m.getsatisfaction.com/people/9059651 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11058685/1781910_1387743008183999_8104402506827897240_n_medium.jpg milo_austin It seems obvious to me that the Outback (probably as well as all other similar speakers) was designed primarily as a portable powered speaker and NOT as a useful radio receiver. With no external antenna for FM and not even a connection for external antenna (they could have at least provided that), there was no concern for FM reception. It's nothing more than a marketing gimmick. <br /><br /> I just sent an inquiry to tech support to see if they would provide special information for electronics technicians like myself, to add an external antenna. I kind of doubt they will, even with the caveat of voiding the warranty. If I don't hear from them shortly, I plan on opening the case to see if I can identify a connection point for an FM antenna. If I am successful, I will try to remember to revisit this site and report. I notice in the product line that there are other Ion speaker/radios that do have an external antenna. But being stubbies, they probably do not fare any better. The designer's emphasis was on portability and sound reproduction, not FM reception. I guess the vast majority of use will be with Bluetooth or Aux input. Presently, the only way I can listen to the FM station I want to, is to connect a separate FM receiver to the Aux input. Works well in my shop, but not conducive to portability except to be set up in a fixed location. At least the sound is phenomenal. I used it outside all day yesterday with an MP3 player and the bass is still great outdoors. Not something that can be said of many portable radios or speakers. So I'm keeping it, but very disappointed in the radio reception, albeit a common plague with just about all radios of this genre, such as construction jobsite radios. 1 http://m.getsatisfaction.com/topics/7335090/replies/18610228 http://m.getsatisfaction.com/topics/7335090/replies/18576386 18610228 Lynn Randolph responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-04-25T13:37:33Z 2017-04-25T13:37:33Z Lynn Randolph http://m.getsatisfaction.com/people/9038873 https://www.gravatar.com/avatar/37c75a16e129755f3651bbc02c88b505?d=identicon&s=55&r=PG lynn_randolph This forum is useless if all you do is refer everyone to the nearest Support Office. Judging by the numerous posts I have seen regarding this issue, it looks likes ION would have a more informative response. 0 http://m.getsatisfaction.com/topics/7335090/replies/18738247 http://m.getsatisfaction.com/topics/7335090/replies/18609500 18738247 Tommy Holloway responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-06-15T20:18:46Z 2017-06-15T20:18:46Z Tommy Holloway http://m.getsatisfaction.com/people/9145032 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11090507/17553485_1810692605861082_873404089380563466_n_medium.jpg tommy_holloway I have the same problem, no external antenna. Poor reception! Wish I could return it for one that had a good radio in it. 0 http://m.getsatisfaction.com/topics/7335090/replies/18790184 http://m.getsatisfaction.com/topics/7335090/replies/18609500 18790184 Larry V responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-07-10T00:39:38Z 2017-07-10T00:39:38Z Larry V http://m.getsatisfaction.com/people/9181408 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11103832/photo_medium.jpg larry_v_emdoah2tsctlf Same issue just pulled it out of the box maybe an FM radio app out the then aux it? And then the retractable handle perfect for a child 9 years old 0 http://m.getsatisfaction.com/topics/7335090/replies/18800603 http://m.getsatisfaction.com/topics/7335090/replies/18609500 18800603 Tom Commander responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-07-13T14:12:57Z 2017-07-13T14:12:57Z Tom Commander http://m.getsatisfaction.com/people/9187980 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11106077/15978003_1385458551465224_5096826180809821491_n_medium.jpg tom_commander Same issue here. Poor reception. Can this be fixed? 0 http://m.getsatisfaction.com/topics/7335090/replies/19190480 http://m.getsatisfaction.com/topics/7335090 19190480 Donnie Moore responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-12-25T20:48:44Z 2017-12-25T20:48:44Z Donnie Moore http://m.getsatisfaction.com/people/9452659 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11200239/24301281_591803274544552_4246464930658154437_n_medium.jpg donnie_moore I have very poor FM reception on my Outback Radio, I would like to purchase an exterior antenna, where do I go. 0 http://m.getsatisfaction.com/topics/7335090/replies/19192098 http://m.getsatisfaction.com/topics/7335090/replies/19190480 19192098 Bill R. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2017-12-26T20:35:30Z 2017-12-26T20:35:30Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Part inquiries are not handled here on the forum.&nbsp; For information on parts, simply contact our Parts Department.&nbsp; If you live in the US, you can reach them at 401-658-3131 ext. 1403.&nbsp; If you wish to reach the Parts Department by email, contact them at <a href="mailto:parts@inmusicbrands.com" rel="nofollow">parts@inmusicbrands.com</a>.&nbsp; I hope this helps!&nbsp; &nbsp; 0 http://m.getsatisfaction.com/topics/7335090/replies/19525341 http://m.getsatisfaction.com/topics/7335090/replies/18576386 19525341 Kimball Lewis responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2018-05-16T05:50:45Z 2018-05-16T05:50:45Z Kimball Lewis http://m.getsatisfaction.com/people/9664704 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274324//platform/profilepic/_medium. kimball_lewis 3.5 fm antenna Amazon has cheap 0 http://m.getsatisfaction.com/topics/7335090/replies/19525542 http://m.getsatisfaction.com/topics/7335090/replies/17927863 19525542 Kimball Lewis responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2018-05-16T09:21:44Z 2018-05-16T09:21:44Z Kimball Lewis http://m.getsatisfaction.com/people/9664704 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274324//platform/profilepic/_medium. kimball_lewis I found another thing that works if you take the 3.5 adapter that comes with the unit when you put that into the 3.5 receptacle you can actually links and the cord out and move it around and it will act like an antenna also you will have to probably move it around a bit for best reception but it's better than listening to static and most of the ion products do come with a 3.5 Jack but just make sure you uncoil it and move it around for best results I found it worked with my Tailgater Express 1 http://m.getsatisfaction.com/topics/7335090/replies/19621067 http://m.getsatisfaction.com/topics/7335090/replies/17927863 19621067 Pam Doran responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2018-07-04T19:13:20Z 2018-07-04T19:13:20Z Pam Doran http://m.getsatisfaction.com/people/9716253 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11294893//platform/profilepic/_medium. pam_doran The above comment from Kimball Lewis works on Explorer Outback 2 also!!! 0