http://m.getsatisfaction.com/topics/7335090/replies/17927863http://m.getsatisfaction.com/topics/733509017927863Bill R. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?"2016-10-17T16:31:00Z2016-10-17T16:31:00ZBill R.http://m.getsatisfaction.com/people/8209310https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpgbill_r_7894130
Hi Chad,<br /><br />Thanks for posting. I'm sorry to hear about your issues.<br /><br />If you're not getting reception from the antenna and you've tried multiple locations, you may need to replace the antenna on the Explorer Outback. Parts inquiries are not handled here on the forum. For information on parts, simply contact our Parts Department. If you live in the US, you can reach them at 401-658-3131 ext. 1403. If you wish to reach the Parts Department by email, contact them at <a href="mailto:email@example.com" rel="nofollow">firstname.lastname@example.org</a>. I hope this helps!