http://m.getsatisfaction.com/topics/7335090/replies/17927863 http://m.getsatisfaction.com/topics/7335090 17927863 Bill R. responded to "I just bought the ION Explorer Outback and was wondering if anyone else's has trouble tuning in radio stations seems like a bad antenna?" 2016-10-17T16:31:00Z 2016-10-17T16:31:00Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Chad,<br /><br />Thanks for posting. I'm sorry to hear about your issues.<br /><br />If you're not getting reception from the antenna and you've tried multiple locations, you may need to replace the antenna on the Explorer Outback.&nbsp;Parts inquiries are not handled here on the forum. &nbsp;For information on parts, simply contact our Parts Department. &nbsp;If you live in the US, you can reach them at 401-658-3131 ext. 1403. &nbsp;If you wish to reach the Parts Department by email, contact them at <a href="mailto:parts@inmusicbrands.com" rel="nofollow">parts@inmusicbrands.com</a>. &nbsp;I hope this helps! &nbsp;&nbsp; 1