http://m.getsatisfaction.com/topics/7407773 My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in. 2018-10-06T18:36:26Z 2016-12-27T01:23:14Z 7407773 http://m.getsatisfaction.com/topics/7407773 7407773 My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in. 2018-10-06T18:36:26Z 2016-12-27T01:23:14Z dan http://m.getsatisfaction.com/people/8862131 https://www.gravatar.com/avatar/043bb31a72eeab4b4e581a4e36da6887?d=identicon&s=55&r=PG dan_hhumnlrafp2j6 I just bought it and I'm wondering if maybe I haventet it charge long enough? Battery indicator show's it came full but only when it's plugged in. It won't turn on even if it's plugged in though. problem active 16 11 2 comment http://m.getsatisfaction.com/topics/7407773/replies/18255026 http://m.getsatisfaction.com/topics/7407773 18255026 Bill R. responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2016-12-27T23:56:00Z 2016-12-27T23:56:00Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Dan,<br /><br />Thanks for posting. So just to clarify, you're only able to see the charging LED and battery LED when the speaker is plugged in? How long has the speaker been plugged in for? Please be advised the Tailgater takes between 8-10 hours to fully-charge. That being said, we recommend you leave the speaker plugged in overnight.&nbsp;<br /><br />I hope this helps! Let me know if you have any additional questions. 0 http://m.getsatisfaction.com/topics/7407773/replies/18459846 http://m.getsatisfaction.com/topics/7407773 18459846 David Paprota responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-03-01T00:44:17Z 2017-03-01T00:44:17Z David Paprota http://m.getsatisfaction.com/people/8969934 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11021317/14581534_1411561325521887_4599349099470849969_n_medium.jpg david_paprota I'm following this tread with no answer. Plugged in overnight. Shows that it's charged but when I turn the switch to on nothing happens. Both plugged in and unplugged 0 http://m.getsatisfaction.com/topics/7407773/replies/18462488 http://m.getsatisfaction.com/topics/7407773/replies/18459846 18462488 Bill R. responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-03-01T21:07:41Z 2017-03-01T21:07:41Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 If nothing happens when you flip the switch, that's obviously a problem. In that case, please contact your <a href="http://www.ionaudio.com/support" rel="nofollow">nearest Support Office</a> for assistance. You can find their contact information on that page.&nbsp; 0 http://m.getsatisfaction.com/topics/7407773/replies/18749928 http://m.getsatisfaction.com/topics/7407773 18749928 Andrew Noble responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-06-21T12:44:47Z 2017-06-21T12:44:47Z Andrew Noble http://m.getsatisfaction.com/people/9153370 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11093585/photo_medium.jpg andrew_noble_jd7vvmheyz64r Did you find out what was wrong? same problem here 0 http://m.getsatisfaction.com/topics/7407773/replies/18970593 http://m.getsatisfaction.com/topics/7407773 18970593 De Demax responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-09-23T14:45:33Z 2017-09-23T14:45:33Z De Demax http://m.getsatisfaction.com/people/9303412 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11148391/1488321_10152064888509589_1318153685_n_medium.jpg de_demax I have the same problem and waiting for an answer 0 http://m.getsatisfaction.com/topics/7407773/replies/18973694 http://m.getsatisfaction.com/topics/7407773/replies/18970593 18973694 Bill R. responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-09-25T15:32:39Z 2017-09-25T15:32:39Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 If you're experiencing the same issues, please see my post above. Thanks! 0 http://m.getsatisfaction.com/topics/7407773/replies/18974492 http://m.getsatisfaction.com/topics/7407773 18974492 De Demax responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-09-25T20:00:04Z 2017-09-25T20:00:04Z De Demax http://m.getsatisfaction.com/people/9303412 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11148391/1488321_10152064888509589_1318153685_n_medium.jpg de_demax I have found out since I posted "I have the same problem".. The Battery is the culprit - not enough voltage to run the circuitry but just enough to keep the Led Lights burning. For whatever reason the led lights light-up when the battery doesn't take a charge, it thinks its full. After pulling the Battery out of the Unit and taking a Voltage measurement the Battery showed 2.54 Volts -- that's not enough voltage to run the unit and you won't hear sound. Yet "all" 3 Green lights were on showing fully charged. My battery is over 5 years old, and that's just another reason its dead. Check your purchase date (the Battery is only good between 3 to 5 years.) I suggest taking a voltage reading at the Battery Terminals, as taking the reading anywhere is susceptible to shorting out components. 0 http://m.getsatisfaction.com/topics/7407773/replies/19190434 http://m.getsatisfaction.com/topics/7407773/replies/18970593 19190434 Grant Hazlewood responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-12-25T20:15:29Z 2017-12-25T20:15:29Z Grant Hazlewood http://m.getsatisfaction.com/people/9452628 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11200221/11998821_1493672997620294_5486261761513277701_n_medium.jpg grant_hazlewood I have this problem but i am able to use my tailgater when plugged in to the outlet but not when unplugged. Someone please help me??!!!!! 0 http://m.getsatisfaction.com/topics/7407773/replies/19192103 http://m.getsatisfaction.com/topics/7407773/replies/18970593 19192103 Bill R. responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2017-12-26T20:36:45Z 2017-12-26T20:36:45Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hello, <br /><br /> I would like to help you out. It sounds like you may need to replace the battery on the Tailgater. To order a new battery, parts and accessories for your ION Audio product, email <a href="mailto:parts@ionaudio.com" rel="nofollow">parts@ionaudio.com</a> or call ION Audio’s Parts Department at 401-658-3131 ext. 1407, 8:30 AM – 6:30 PM EST. <br /><br /> The ION Audio Tailgater, Block Rocker, Job Rocker, Explorer and Party series products come with a user-replaceable rechargeable battery. The battery panel is either located on the side or bottom of the unit. If for any reason the battery needs to be replaced, this panel allows customers to replace the battery without the need to bring it to a professional. This <a href=" http://noterepeat.com/products/ion/portable-audio/141-ion-audio-battery-replacement" rel="nofollow">here</a> guide here walks through what type of battery these products use, how to obtain one if necessary, and how to physically replace it. <br /><br /> Please read the following article on care for your Lead-Acid Battery. <br /><br /> LEAD-ACID BATTERIES <br /><br /> Rechargeable lead-acid batteries are the same type used in automobiles. As with your car battery, how you use this battery has a significant impact on its lifespan. For example, if you forget to turn off your car's lights and drain the battery, a jump start might work a few times. But after a few full discharges, even a jump won't help and the battery will need to be replaced. With proper use and treatment, a lead-acid battery can last for years. Here are some recommendations for getting the longest life from the internal battery. <br /><br /> GENERAL USAGE <br /><br /> • Fully charge the battery before using it <br /> • Avoid completely draining the battery <br /> • For maximum life, drain the battery 80% once a month <br /> • Charge the battery completely after each use <br /> • When fully charged, the battery may be left for up to a week <br /> • You may leave the unit plugged in for up to two weeks <br /><br /> STORAGE <br /><br /> • Avoid storing in high temperatures and moist places <br /> • For long-term storage, periodically recharge the battery <br /> • If you do not charge the battery for six months, it may not charge <br /><br /> DISPOSAL <br /><br /> • Bring the unit to a recycling center or dispose of in accordance with local ordinances <br /><br /> ION TAILGATER and BLOCK ROCKER (2010) User-Replaceable Battery <br /><br /> All ION Audio TAILGATER and BLOCK ROCKER units produced in 2010 and later feature an easy-access battery compartment, which allows the battery to be replaced by customers in the field. <br /><br /> 2010 and newer BLOCK ROCKER units can be identified by the recessed plastic carry handles on the side of the enclosure. Earlier units featured metal hinged handles. <br /> Before you begin <br /><br /> Only use an approved replacement battery which meets the specifications provided by ION Audio. To order parts and accessories for any ION Audio product, email <a href="mailto:parts@ionaudio.com" rel="nofollow">parts@ionaudio.com</a> or call ION Audio at 401-658-3131 ext. 1407, 8:30 AM – 6:30 PM EST <br /> Replacing the battery on a TAILGATER or 2010 or newer model BLOCK ROCKER <br /><br /> 1. First, locate the battery-access panel on the side of the TAILGATER or BLOCK ROCKER. It is secured by 4 Phillips-head screws. <br /><br /> 2. Remove the 4 screws which secure the panel, allowing the panel cover to be removed, giving you access to the battery compartment. <br /> 3. Next, slide the battery out to reveal the connection wires. <br /><br /> IMPORTANT: Note how the terminals on the battery are connected. The red connector is connected to the red positive terminal. The other connector (blue or black) is connected to the black negative terminal. The replacement battery must be connected the same way. Failure to connect to the correct terminals could result in damage to your product. <br /><br /> Only use an approved replacement battery which meets the specifications provided by ION Audio. To order parts and accessories for any ION Audio product, email <a href="mailto:parts@ionaudio.com" rel="nofollow">parts@ionaudio.com</a> or call ION Audio at 401-658-3743, 9:00 AM – 5:00 PM EST. <br /> 4. Slide the metal connectors off each of the terminals to disconnect the battery. Connect and insert the new battery, close the side panel, and replace the screws. <br /><br /> IMPORTANT: The red connector must be connected to the red positive terminal on the battery. The other connector (blue or black) must be connected to the black negative terminal on the battery. Failure to do so could result in damage to your product. 0 http://m.getsatisfaction.com/topics/7407773/replies/19533732 http://m.getsatisfaction.com/topics/7407773 19533732 Scott F responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2018-05-20T17:35:16Z 2018-05-20T17:35:16Z Scott F http://m.getsatisfaction.com/people/9668825 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11276024/photo_medium.jpg scott_f_7prfpq8vrheef Bought mine yesterday at BJ's.. Same problem! Works when plugged but not on battery mode WTF 0 http://m.getsatisfaction.com/topics/7407773/replies/19534949 http://m.getsatisfaction.com/topics/7407773/replies/19533732 19534949 Bill R. responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2018-05-21T12:52:49Z 2018-05-21T12:52:49Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Sorry to hear that, Scott. It sounds like your battery may need to be replaced. If you're in the US, you can contact our Parts team by calling 401-658-3131 Ext. 1407 or by emailing <a href="mailto:parts@inmusicbrands.com" rel="nofollow">parts@inmusicbrands.com</a>. 0 http://m.getsatisfaction.com/topics/7407773/replies/19689328 http://m.getsatisfaction.com/topics/7407773 19689328 matt responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2018-08-10T18:32:09Z 2018-08-10T18:32:09Z matt http://m.getsatisfaction.com/people/9752444 https://www.gravatar.com/avatar/69ddee123258f3f71eb85ab448300e32?d=identicon&s=55&r=PG matt_99efsc9c9ea07 I had the same issue, fresh out of the box, the battery light will come one while charging but the speaker itself won’t work. As a curious electrician, I took my speaker apart and lo and behold the problem was a broken switch. Annoying, and unacceptable as far as a customer is concerned, but a pretty simple fix if you know what you’re doing. 0 http://m.getsatisfaction.com/topics/7407773/replies/19689372 http://m.getsatisfaction.com/topics/7407773 19689372 de max responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2018-08-10T18:59:06Z 2018-08-10T18:59:06Z de max http://m.getsatisfaction.com/people/9753432 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11309953/photo_medium.jpg de_max Check the battery under load. If the battery is more than 5 years old by a new one. Only some 20 odd bucks. NOTE: Just because the battery light & charging light is on has no bearing if the battery is any good. PROOF: Use a multi meter to check the battery, if the voltage is a couple digits below 12V it won't have enough power to drive the speakers. REPLACE BATTERY, (If want to learn & have time, remove the lines from the battery TERMINALS and use a lighting extension cord to hook up to your 12 V car battery. I'll bet it will play --- WATCH POLARITY.) 0 http://m.getsatisfaction.com/topics/7407773/replies/19791035 http://m.getsatisfaction.com/topics/7407773 19791035 Abel Mendez responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2018-10-06T13:53:42Z 2018-10-06T13:53:42Z Abel Mendez http://m.getsatisfaction.com/people/9811330 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11331479/photo_medium.jpg abel_mendez If the battery is bad it wont trun on 0 http://m.getsatisfaction.com/topics/7407773/replies/19791272 http://m.getsatisfaction.com/topics/7407773/replies/19689328 19791272 Leo Goetz responded to "My Ion Tailgater IPA77 won't turn on, but battery light and charge light are on when plugged in." 2018-10-06T18:36:26Z 2018-10-06T18:36:26Z Leo Goetz http://m.getsatisfaction.com/people/9811515 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11331561/photo_medium.jpg leo_goetz I have the same problem and I was wondering where the switch you replaced was inside of the speaker 0