http://m.getsatisfaction.com/topics/7413791/replies/18279556http://m.getsatisfaction.com/topics/741379118279556Bill R. responded to "Ion Exporer outback battery won't charge or A/C power won't do anything"2017-01-06T16:57:07Z2017-01-06T16:57:07ZBill R.http://m.getsatisfaction.com/people/8209310https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpgbill_r_7894130
Hi David,<br /><br />Thanks for posting. How did you determine your battery isn't charging? How long have you had the speaker plugged in for? The Explorer Outback takes about 6-8 hours to fully charge. If you unplug the speaker from the wall does it immediately turn off? If so, please get in touch with our Technical Support team to assist you with your battery. Log on to <a href="http://www.ionaudio.com/support" rel="nofollow" target="_blank" title="Link: http://www.ionaudio.com/support">www.ionaudio.com/support</a> to get in touch with Technical Support. You can find their contact information on that page.