18279556 Bill R. responded to "Ion Exporer outback battery won't charge or A/C power won't do anything" 2017-01-06T16:57:07Z 2017-01-06T16:57:07Z Bill R. bill_r_7894130 Hi David,<br /><br />Thanks for posting. How did you determine your battery isn't charging? How long have you had the speaker plugged in for? The Explorer Outback takes about 6-8 hours to fully charge.&nbsp;If you unplug the speaker from the wall does it immediately turn off?&nbsp;If so, please get in touch with our Technical Support team to assist you with your battery. Log on to <a href="" rel="nofollow" target="_blank" title="Link:"></a>&nbsp;to get in touch with Technical Support. You can find their contact information on that page. 0