http://m.getsatisfaction.com/topics/7413791/replies/18978955 http://m.getsatisfaction.com/topics/7413791 18978955 Hilvan FINCH responded to "Ion Exporer outback battery won't charge or A/C power won't do anything" 2017-09-27T13:52:45Z 2017-09-27T13:52:45Z Hilvan FINCH http://m.getsatisfaction.com/people/9309647 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11150744/photo_medium.jpg hilvan_finch I am having the same problem. My unit will not work on the battery. I thought that the problem was a bad battery, so I ordered a replacement, after charging overnight, the Explorer still did not turn on. <br /> After consulting Tech Support, their only solution was to send it in to one of their authorized service centers for repair. <br /> It seems like this is a fairly common problem that may be a design flaw or an internal component problem. Portable Electronics like this, should be a lot more robust... <br /> if there is a known defect like this, there should be a recall and free repairs offered. 0 frustrated