http://m.getsatisfaction.com/topics/7413791/replies/18978955http://m.getsatisfaction.com/topics/741379118978955Hilvan FINCH responded to "Ion Exporer outback battery won't charge or A/C power won't do anything"2017-09-27T13:52:45Z2017-09-27T13:52:45ZHilvan FINCHhttp://m.getsatisfaction.com/people/9309647https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11150744/photo_medium.jpghilvan_finch
I am having the same problem. My unit will not work on the battery. I thought that the problem was a bad battery, so I ordered a replacement, after charging overnight, the Explorer still did not turn on.
After consulting Tech Support, their only solution was to send it in to one of their authorized service centers for repair.
It seems like this is a fairly common problem that may be a design flaw or an internal component problem. Portable Electronics like this, should be a lot more robust...
if there is a known defect like this, there should be a recall and free repairs offered.