http://m.getsatisfaction.com/topics/7413791/replies/19810275 http://m.getsatisfaction.com/topics/7413791/replies/19796486 19810275 Taylor Varga responded to "Ion Exporer outback battery won't charge or A/C power won't do anything" 2018-10-18T01:47:22Z 2018-10-18T01:47:22Z Taylor Varga http://m.getsatisfaction.com/people/9814655 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11332688//platform/profilepic/_medium. taylor_varga Hey Bill,I submitted a claim with proof of purchase to customer service and never got a reply. I did so directly after my original post here and have checked all my folders via email for a reply. I did get an automated response stating Ion has received my query about 2 hours ago,but again,no service rep has been in contact with me. What should I do? I'm a little disappointed,I use this stereo for work and I haven't had music in some time now. Not impressed with the service for the price of your product! 0