http://m.getsatisfaction.com/topics/7415512 SMS / Text Auto Responder 2018-09-24T11:30:28Z 2017-01-06T19:18:39Z 7415512 http://m.getsatisfaction.com/topics/7415512 7415512 SMS / Text Auto Responder 2018-09-24T11:30:28Z 2017-01-06T19:18:39Z Brooke Sines http://m.getsatisfaction.com/people/8879354 https://www.gravatar.com/avatar/fb59a194a2c40291e7abc20ceeb7c918?d=identicon&s=55&r=PG brooke_sines Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, in another meeting, etc. I can see this use being helpful in many other industries as well and really think this should be an immediate addition to your services. When all people need immediate responses these days, this would be priceless!! Thanks for any help you can offer! idea pending 161 107 148 comment http://m.getsatisfaction.com/topics/7415512/replies/18279984 http://m.getsatisfaction.com/topics/7415512 18279984 Ronda Tappan responded to "SMS / Text Auto Responder" 2017-01-06T19:20:32Z 2017-01-06T19:20:32Z Ronda Tappan http://m.getsatisfaction.com/people/8130091 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10783482/Tappan_100x100_medium.jpg ronda_tappan That would be a neat feature, but you may be able to respond to the recipient with a rule in Outlook. &nbsp; Have you looked into that? &nbsp;Since the text messages can be delivered in Outlook, you may be able to set auto replies based on the send/subject line....&nbsp; 4 http://m.getsatisfaction.com/topics/7415512/replies/18279992 http://m.getsatisfaction.com/topics/7415512 18279992 Brandon responded to "SMS / Text Auto Responder" 2017-01-06T19:24:41Z 2017-01-06T19:24:41Z Brandon http://m.getsatisfaction.com/people/1443144 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10603100/670197536df94469aec7b85225009dc5_medium.jpg bjsvec You can auto reply to text messages by linking RC with Zapier, but I am not clear on exactly how you would implement what you describe. Maybe not so much automatic as some type of drop down with selectable responses you can use. &nbsp;Or you really want automatic, but some way to change messages based on your status? 3 http://m.getsatisfaction.com/topics/7415512/replies/18285529 http://m.getsatisfaction.com/topics/7415512 18285529 Jay Nichols responded to "SMS / Text Auto Responder" 2017-01-09T15:11:34Z 2017-01-09T15:11:34Z Jay Nichols http://m.getsatisfaction.com/people/6827454 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10310632/Caduceus2_medium.jpg jay_nichols_6522338 If&nbsp;Zapier free version, this might be an option. &nbsp;But one shouldn't have to pay for another service to do something that the primary service should be able to do. 4 http://m.getsatisfaction.com/topics/7415512/replies/18294279 http://m.getsatisfaction.com/topics/7415512 18294279 Patrice.Bernardo responded to "SMS / Text Auto Responder" 2017-01-11T19:34:01Z 2017-01-11T19:34:01Z Patrice.Bernardo http://m.getsatisfaction.com/people/8614332 https://www.gravatar.com/avatar/2631469c1e95c378552bcb7422bdb18b?d=identicon&s=55&r=PG ring_central_k8r1d4mbxiq4m <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/away-message-for-texting-from-the-rc-app" rel="nofollow" target="_blank">Away message for texting from the RC app</a>.</em><br /><br /> Automatic SMS that will be sent to customer who is contacting RC when status is Away. 3 http://m.getsatisfaction.com/topics/7415512/replies/18294283 http://m.getsatisfaction.com/topics/7415512 18294283 kevin royalty responded to "SMS / Text Auto Responder" 2017-01-11T19:34:30Z 2017-01-11T19:34:30Z kevin royalty http://m.getsatisfaction.com/people/7465644 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10670116/headshot10-2009kevin_medium.jpg kevin_royalty <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/text-messages-miaqcdidgr4xu" rel="nofollow" target="_blank">SMS: "auto reply" feature and templates</a>.</em><br /><br /> Auto-reply for incoming text/SMS messages 1 http://m.getsatisfaction.com/topics/7415512/replies/18341206 http://m.getsatisfaction.com/topics/7415512 18341206 Mysty Mountain Properties responded to "SMS / Text Auto Responder" 2017-01-27T23:07:19Z 2017-01-27T23:07:19Z Mysty Mountain Properties http://m.getsatisfaction.com/people/8915724 https://www.gravatar.com/avatar/2b737efa77cb02f1cc8cb5215ba463e5?d=identicon&s=55&r=PG mysty_mountain_properties <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/auto-response-text-message-for-after-business-hour-text-messages" rel="nofollow" target="_blank">Auto-response Text Message for After Business Hour Text Messages</a>.</em><br /><br /> It would be beneficial if Ring Central could create an auto-response text message to send when guests text our office number after hours. If the auto-message could just state the business's office hours, letting the guest know text messages aren't answered after-hours. Thank you! 8 http://m.getsatisfaction.com/topics/7415512/replies/18527746 http://m.getsatisfaction.com/topics/7415512 18527746 Baker responded to "SMS / Text Auto Responder" 2017-03-24T20:45:57Z 2017-03-24T20:45:57Z Baker http://m.getsatisfaction.com/people/9010294 https://www.gravatar.com/avatar/5a5615678051fab0901dfe30e84a9fc7?d=identicon&s=55&r=PG baker_5t2w60bbzwx0a <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/auto-responder-text-feature-needed" rel="nofollow" target="_blank">Auto Responder Text Feature Needed</a>.</em><br /><br /> It would be great to have an auto respond feature for texts. &nbsp;Our clients use texting a lot and when I'm out of town and unavailable I have no way to notify them that I cannot return their texts. &nbsp; 4 http://m.getsatisfaction.com/topics/7415512/replies/18553743 http://m.getsatisfaction.com/topics/7415512 18553743 Jan Ferguson, Channel Partner responded to "SMS / Text Auto Responder" 2017-04-03T20:26:11Z 2017-04-03T20:26:11Z Jan Ferguson, Channel Partner http://m.getsatisfaction.com/people/6207369 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10789062/Geek_medium.jpg jan_ferguson_5903260 Just a thought and question for everyone on this thread...what do you do with your <b>PERSONAL </b>SMS/MMS messages you receive when you are "out of town and unavailable" or when you get texts and can't respond (in church, in a training class, in an area with limited service, etc.)?<br /><br />What do YOU do when you text a business and they don't respond immediately? Do you give them the benefit of the doubt that maybe they are busy and can't answer the text right away?<br /><br />Just thinking out loud... 0 http://m.getsatisfaction.com/topics/7415512/replies/18553877 http://m.getsatisfaction.com/topics/7415512 18553877 Eric Caldwell responded to "SMS / Text Auto Responder" 2017-04-03T20:55:02Z 2017-04-03T20:55:02Z Eric Caldwell http://m.getsatisfaction.com/people/305983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10393399/2010ARBusinesAward2_medium.jpg webjive The whole idea of this thread is to be able to have an autoresponder for companies like support. Then when you have ppl txt the main number thinking its someones cell phone, you can have an autoresponder send back something like 'Please email our support desk for further assistance'. This way when your trying to support 100's or 1000s of clients, they 'get the message' that SMS isn't an appropriate &nbsp;channel, etc. Others may want it for On Vacation or other uses. 6 http://m.getsatisfaction.com/topics/7415512/replies/18554115 http://m.getsatisfaction.com/topics/7415512 18554115 Jay Nichols responded to "SMS / Text Auto Responder" 2017-04-03T22:32:43Z 2017-04-03T22:32:43Z Jay Nichols http://m.getsatisfaction.com/people/8179418 https://www.gravatar.com/avatar/e3f1a21df063006251d7d5e0f5df0232?d=identicon&s=55&r=PG jay_nichols_7864281 Just thinking out loud... &nbsp;when someone sends me a PERSONAL text, I don't lose business if I don't answer right away. &nbsp;This "thought" is not relavent to the thread.<br />Since I don't personally text businesses, I don't know what I would do if I didn't get an immediate response. &nbsp;But if a business wants to have an auto-response, it shouldn't be that hard. &nbsp;I'm sure there is an app for iPhone and Android that will send auto-responses back. &nbsp;As a courtesy to customers, an acknowledgement of a message is worthwhile. 0 http://m.getsatisfaction.com/topics/7415512/replies/18554131 http://m.getsatisfaction.com/topics/7415512 18554131 Eric Caldwell responded to "SMS / Text Auto Responder" 2017-04-03T22:38:31Z 2017-04-03T22:38:31Z Eric Caldwell http://m.getsatisfaction.com/people/305983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10393399/2010ARBusinesAward2_medium.jpg webjive We all agree it would be a good feature but... This thread has been going for over 3 years so I don't think RC sees it as a priority even with all the requests. 3 http://m.getsatisfaction.com/topics/7415512/replies/18554224 http://m.getsatisfaction.com/topics/7415512/replies/18554115 18554224 Jan Ferguson, Channel Partner responded to "SMS / Text Auto Responder" 2017-04-03T23:30:44Z 2017-04-03T23:30:44Z Jan Ferguson, Channel Partner http://m.getsatisfaction.com/people/6207369 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10789062/Geek_medium.jpg jan_ferguson_5903260 Jay,<br /><br />You wrote, "I'm sure there is an app for iPhone and Android that will send auto-responses back." ... but to quote you further, "But one shouldn't have to pay for another service to do something that the primary service should be able to do." Do you know if these possible apps would work in tandem with the RingCentral outbound text messages? I know I don't.&nbsp;<br /><br />I have responded to other threads regarding this stating that it would be a good idea. I don't disagree with you or anyone else on that point. However, my thoughts above were completely relevant.&nbsp;<br /><br />The entire reason for my comment above was to provoke people into thinking. If someone will lose business if they don't answer a text, then I would not promote SMS capability/functionality as a branch of my sales or support tree until such functionality is available.&nbsp;<br /><br />AGAIN...I agree with you and others and am not a RingCentral employee or developer. I do not know, and cannot say, whether they are ignoring the requests or if there are more important requests for features on their lists which supersede this functionality request. I don't know how many developers there are for each product and what they have on their plates. Without that information I can only VOTE for that functionality which I hope will be included and work around that functionality which isn't yet available. 1 http://m.getsatisfaction.com/topics/7415512/replies/18555802 http://m.getsatisfaction.com/topics/7415512/replies/18554115 18555802 Jay Nichols responded to "SMS / Text Auto Responder" 2017-04-04T15:11:35Z 2017-04-04T15:11:35Z Jay Nichols http://m.getsatisfaction.com/people/8179418 https://www.gravatar.com/avatar/e3f1a21df063006251d7d5e0f5df0232?d=identicon&s=55&r=PG jay_nichols_7864281 Jan, I wasn't advocating using an iPhone or Android app for RingCentral purposes, just the fact that they are available. &nbsp; Someone has programmed an app to do just want is being requested here. &nbsp;For example SMS Auto Reply Text Msg for Android provides<br />&nbsp;"Tired of receiving SMS/calls while you're on vacation or out of the office for personal matters? Do you want to enjoy your holiday without getting disturbed all the time? Set easily automatic replies messages on your cell phone for any occasion and don't be disturbed any more when you're busy or away. You can choose between an elaborated answer or simply a short answer as "text/call me later". <br />Having done some programming in the past, it really doesn't look like a difficult task. &nbsp;The whole point being that it is useful. &nbsp;Some customers need it, some want it and I'd be willing to bet that a LOT of customers would use it. &nbsp;But only 62 votes isn't much for RingCentral to get excited about. &nbsp; 0 http://m.getsatisfaction.com/topics/7415512/replies/18655977 http://m.getsatisfaction.com/topics/7415512 18655977 Aaron Sven responded to "SMS / Text Auto Responder" 2017-05-12T20:08:05Z 2017-05-12T20:08:05Z Aaron Sven http://m.getsatisfaction.com/people/9088993 https://www.gravatar.com/avatar/657a8062a21113125580b7baa965ef2a?d=identicon&s=55&r=PG aaron_sven please include this simple feature of being able to make an auto-reply message to text messages.&nbsp; I never knew clients were trying to text my land line until I switched to Ring Central.&nbsp; It would be very useful to those of us who do not want to use text messaging as a way to communicate with clients.&nbsp; 2 http://m.getsatisfaction.com/topics/7415512/replies/18664705 http://m.getsatisfaction.com/topics/7415512 18664705 Receptionist . responded to "SMS / Text Auto Responder" 2017-05-16T20:42:36Z 2017-05-16T20:42:36Z Receptionist . http://m.getsatisfaction.com/people/7883636 https://www.gravatar.com/avatar/84e10dc2d2a25de5cd3b92c092282708?d=identicon&s=55&r=PG receptionist_7577016 <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/automated-text-messaging-system" rel="nofollow" target="_blank">SMS: Automated System</a>.</em><br /><br /> We are interested in obtaining the automated text messaging system to better assist our clients. We would like to have this feature automatic to become more efficient in the way we work. 3 hopeful that this feature will be added soon http://m.getsatisfaction.com/topics/7415512/replies/18753318 http://m.getsatisfaction.com/topics/7415512 18753318 Krista Talaskavich responded to "SMS / Text Auto Responder" 2017-06-22T15:01:34Z 2017-06-22T15:01:34Z Krista Talaskavich http://m.getsatisfaction.com/people/9151961 https://www.gravatar.com/avatar/e8946f89a2c35268b77467576519e1ce?d=identicon&s=55&r=PG krista_talaskavich <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/sms-out-of-office-autoreply" rel="nofollow" target="_blank">SMS out of office autoreply</a>.</em><br /><br /> It would be convenient if there could be an autoreply to client texts to let them know when I am out of the office with an alternate number to text. 2 http://m.getsatisfaction.com/topics/7415512/replies/18771890 http://m.getsatisfaction.com/topics/7415512 18771890 Kimberly Nalda responded to "SMS / Text Auto Responder" 2017-06-30T16:24:41Z 2017-06-30T16:24:41Z Kimberly Nalda http://m.getsatisfaction.com/people/9077558 https://www.gravatar.com/avatar/96ec44ae7d04ddaae083f587b6c34cce?d=identicon&s=55&r=PG kimberly_nalda Just spent a week trying to get Ring Central to allow me to change the tone on text alerts (bottom line = you can't). I'm not waking at night to texts from patients and this is a big deal. I want to be able to text patients during the day but after 10 or 11pm, set an autoresponder to have them call with urgent issues and my regular ring will wake me up.&nbsp;<br /><br />Add me to the list of clients looking for an auto-reply for text!&nbsp;<br /><br />Thanks.&nbsp; 2 http://m.getsatisfaction.com/topics/7415512/replies/18771914 http://m.getsatisfaction.com/topics/7415512/replies/18771890 18771914 Eric Caldwell responded to "SMS / Text Auto Responder" 2017-06-30T16:29:43Z 2017-06-30T16:29:43Z Eric Caldwell http://m.getsatisfaction.com/people/305983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10393399/2010ARBusinesAward2_medium.jpg webjive Good luck. I put this request in 4 years ago and still no feature in the works. RC I think has this at the very bottom of the list even though its a highly popular request. 2 http://m.getsatisfaction.com/topics/7415512/replies/18790461 http://m.getsatisfaction.com/topics/7415512 18790461 Jen O'Brien responded to "SMS / Text Auto Responder" 2017-07-10T03:36:00Z 2017-07-10T03:36:00Z Jen O'Brien http://m.getsatisfaction.com/people/9181511 https://www.gravatar.com/avatar/d9d55b1eb20a83f59d4a339467b7b793?d=identicon&s=55&r=PG jen_o_brien_dm3411nuz4xp9 This would be a great feature but RC clearly isn't interested in pursuing it currently.&nbsp; I have to believe this is related to some of the legalities around texting, TCPA and similar telecom restrictions in the US. 1 http://m.getsatisfaction.com/topics/7415512/replies/18808334 http://m.getsatisfaction.com/topics/7415512 18808334 Chris Reid responded to "SMS / Text Auto Responder" 2017-07-17T13:44:05Z 2017-07-17T13:44:05Z Chris Reid http://m.getsatisfaction.com/people/9190029 https://www.gravatar.com/avatar/4678633470583c08a38df06bc8a5b331?d=identicon&s=55&r=PG chris_reid_ae5km5hui6wlx <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/automated-text-message-feature-to-future-calls-appointments" rel="nofollow" target="_blank">Automated text message feature to future calls / appointments?</a>.</em><br /><br /> Is Ring Central is working on an automated text message feature so that we can automate text message reminders for phone calls we are going to make through ring central via a API or automation through gmail. Can someone please confirm an ETA on this feature? 2 http://m.getsatisfaction.com/topics/7415512/replies/18808472 http://m.getsatisfaction.com/topics/7415512/replies/18808334 18808472 Saadet - Community Support responded to "SMS / Text Auto Responder" 2017-07-17T14:33:50Z 2017-07-17T14:33:50Z Saadet - Community Support http://m.getsatisfaction.com/people/8940459 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11077132/Picture_medium.png saadet_swift We don’t have any ETA for this but our product team is discussing it.&nbsp; We’ll updated this thread if/when it makes it to the panned staged. 2 http://m.getsatisfaction.com/topics/7415512/replies/18821201 http://m.getsatisfaction.com/topics/7415512/replies/18808334 18821201 Jennifer Miranda responded to "SMS / Text Auto Responder" 2017-07-22T01:58:22Z 2017-07-22T01:58:22Z Jennifer Miranda http://m.getsatisfaction.com/people/9150491 https://www.gravatar.com/avatar/0df27b5fbf9e2ca3d64638f878cb4091?d=identicon&s=55&r=PG jennifer_miranda_jth4a6tnp7djr Would love to see this happen it would be huge!&nbsp; 3 http://m.getsatisfaction.com/topics/7415512/replies/18826781 http://m.getsatisfaction.com/topics/7415512/replies/18771890 18826781 Kimberly Nalda responded to "SMS / Text Auto Responder" 2017-07-25T00:47:19Z 2017-07-25T00:47:19Z Kimberly Nalda http://m.getsatisfaction.com/people/9077558 https://www.gravatar.com/avatar/96ec44ae7d04ddaae083f587b6c34cce?d=identicon&s=55&r=PG kimberly_nalda I ended up forwarding messages to my SMS on my phone and creating a ring central contact with a loud ringtone. It's working for now but it's a clunky workaround.&nbsp; 1 http://m.getsatisfaction.com/topics/7415512/replies/18829589 http://m.getsatisfaction.com/topics/7415512/replies/18808334 18829589 Zarios Hair Salon responded to "SMS / Text Auto Responder" 2017-07-26T00:23:32Z 2017-07-26T00:23:32Z Zarios Hair Salon http://m.getsatisfaction.com/people/9124287 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11083561/ZariosLogo-blackonwhite-JPG_medium.jpg zarios_hair_salon Our salon will be closed for a week for vacations, we use voice, text, email, and social media to communicate with our customers. We set a rule for voice, autoresponder for email, special post on social media, but, we can not do anything for the text messages. This would be a helpful feature for us. 4 http://m.getsatisfaction.com/topics/7415512/replies/18886765 http://m.getsatisfaction.com/topics/7415512 18886765 Casey thomas responded to "SMS / Text Auto Responder" 2017-08-18T20:37:30Z 2017-08-18T20:37:30Z Casey thomas http://m.getsatisfaction.com/people/6706808 https://www.gravatar.com/avatar/18dcab1649fe12df4917bb5a3eed27d7?d=identicon&s=55&r=PG casey_thomas_6401846 I vote for this for sure. &nbsp;Love this feature. 2 http://m.getsatisfaction.com/topics/7415512/replies/18900407 http://m.getsatisfaction.com/topics/7415512 18900407 lux responded to "SMS / Text Auto Responder" 2017-08-24T17:40:05Z 2017-08-24T17:40:05Z lux http://m.getsatisfaction.com/people/9255047 https://www.gravatar.com/avatar/b04f68d78fe664864f66f3c0a1efffe6?d=identicon&s=55&r=PG saytor <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://community.ringcentral.com/ringcentral/topics/why-is-there-no-auto-responder-for-sms" rel="nofollow" target="_blank">Why is there no auto responder for SMS?</a>.</em><br /><br /> I have been a RingCentral customer for seven years. &nbsp;I am really annoyed that RC will not create a simple SMS Auto Responder. &nbsp;I do not want my clients to SMS to my RC numbers, &nbsp;yet they do it on a regular basis. &nbsp;I can't stop them, but if RC could create an auto responder then my clients would immediately know not to SMS to us. &nbsp;Their SMS's to us are outside of our workflow and are disruptive. &nbsp;I do not want to ignore them but would like my clients to automatically receive a message that says "please contact us via email or phone, Text messages not monitored". &nbsp;I do not understand why this simple function is ignored by RC. &nbsp;In addition, &nbsp;speaking to customer reps on the phone about this issue is always a bit of waste of time. &nbsp; If you want an auto SMS responder, &nbsp;please let RC know.&nbsp; 2 ignored http://m.getsatisfaction.com/topics/7415512/replies/18900611 http://m.getsatisfaction.com/topics/7415512 18900611 Eric Caldwell responded to "SMS / Text Auto Responder" 2017-08-24T18:48:31Z 2017-08-24T18:48:31Z Eric Caldwell http://m.getsatisfaction.com/people/305983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10393399/2010ARBusinesAward2_medium.jpg webjive We've been one for 5+ years as well and this request has been around that long, and has had MANY in support of this feature on this and other threads. I don't think it will happen while we're still a RC customer.. Sadly.. Everyone thinks every phone number should be able to receive SMS and like others, when you're in a support business, this becomes VERY distracting. 3 http://m.getsatisfaction.com/topics/7415512/replies/18900685 http://m.getsatisfaction.com/topics/7415512 18900685 lux responded to "SMS / Text Auto Responder" 2017-08-24T19:23:26Z 2017-08-24T19:23:26Z lux http://m.getsatisfaction.com/people/9255047 https://www.gravatar.com/avatar/b04f68d78fe664864f66f3c0a1efffe6?d=identicon&s=55&r=PG saytor Yes, &nbsp;I have spent hours on the phone with RC about this. &nbsp;I am rather disheartened by their attitude and response and am considering going to a new carrier.<br />It was suggested that Zapier might resolve this, but I took a look and I frankly do not have the time or energy to figure this out. &nbsp;I just wasted 45 minutes on this looking into zapier.&nbsp;<br />I am disappointed in RC's response to what I am sure is a simple software solution on their part. &nbsp;And I am annoyed by clients and potential clients sending us SMS messages. &nbsp;these clients would not SMS to say Home Depot or a larger business but because we are very personable they want to SMS us thinking this is appropriate, &nbsp;but sms will not have the same paper-trail that email allows. 2 http://m.getsatisfaction.com/topics/7415512/replies/18900687 http://m.getsatisfaction.com/topics/7415512 18900687 Eric Caldwell responded to "SMS / Text Auto Responder" 2017-08-24T19:25:20Z 2017-08-24T19:25:20Z Eric Caldwell http://m.getsatisfaction.com/people/305983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10393399/2010ARBusinesAward2_medium.jpg webjive ZAPIER isn't the answer either IMHO... If you do a search, there is no other provider like RC with an SMS auto-responder. We've looked... 1 http://m.getsatisfaction.com/topics/7415512/replies/18900723 http://m.getsatisfaction.com/topics/7415512 18900723 lux responded to "SMS / Text Auto Responder" 2017-08-24T19:43:45Z 2017-08-24T19:43:45Z lux http://m.getsatisfaction.com/people/9255047 https://www.gravatar.com/avatar/b04f68d78fe664864f66f3c0a1efffe6?d=identicon&s=55&r=PG saytor So why can't RC create an SMS autoresponder? &nbsp;The phone Phreakers who use astrik boxes to run their own virtual PBX can do this. &nbsp;But that is far outside of my abilities. &nbsp; I have been told that because I am a small user that I am not allowed to speak with anyone in the USA about this. &nbsp;This means I am only getting second tier phone support about this issue. &nbsp;I did look around a bit a few years ago and I did find one provider that had auto SMS, but I can not seem to find them again. &nbsp;<br />Please RC, &nbsp;consider adding auto SMS. 1