http://m.getsatisfaction.com/topics/7559578 ION Max LP Turntable only plays one side of records? 2018-05-17T11:19:37Z 2017-07-21T16:19:28Z 7559578 http://m.getsatisfaction.com/topics/7559578 7559578 ION Max LP Turntable only plays one side of records? 2018-05-17T11:19:37Z 2017-07-21T16:19:28Z Guy Bennett http://m.getsatisfaction.com/people/9201225 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11110787/20228949_10159241310025314_3491368208073289196_n_medium.jpg guy_bennett I bought my wife one for Xmas and she's succesfully tried a handful of records. Recently she bought a new re-issue of the Labyrinth soundtrack and side 1 will play, but side 2 doesn't turn. The turntable seems to be turning, but the record on top will not spin. <br /><br /> She thought perhaps the disc was warped so asked for a replacement, but encountered the same problem, so she asked for a third replacement, same problem again. I tried a 1970s Black Sabbath print on the player incase it was a faulty print run and again side 1 played perfectly and side 2 simply didn't turn, even though the turntable was spinning UNDERNEATH the record. <br /><br /> We've since tried all 4 records on other players and they've worked fine both sides. This is extremely confusing and upsetting, especially since the player hasn't moved off of the same surface since Xmas Day and has been treated with care. problem active 4 5 5 comment http://m.getsatisfaction.com/topics/7559578/replies/18828792 http://m.getsatisfaction.com/topics/7559578 18828792 Bill R. responded to "ION Max LP Turntable only plays one side of records?" 2017-07-25T19:13:33Z 2017-07-25T19:13:33Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Guy,<br /><br />Thanks for posting.&nbsp;<br /><br />Sorry you're having issues with your Max LP. Let's have you get in touch with our Technical Support team for assistance with this. Log on to <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>&nbsp;to contact the Support Team. You can find their contact&nbsp;information on that page. 0 http://m.getsatisfaction.com/topics/7559578/replies/19367084 http://m.getsatisfaction.com/topics/7559578 19367084 Adwait Godbole responded to "ION Max LP Turntable only plays one side of records?" 2018-03-04T02:58:59Z 2018-03-04T02:58:59Z Adwait Godbole http://m.getsatisfaction.com/people/9565133 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11239904/photo_medium.jpg adwait_godbole I assume the records are 33 rpm. Is they are try this: put the 45 rpm adjustor disc. Now put the side that is not playing. Don't switch to 45 rpm speed though. Now try playing. I had the same issue as yours. Tried this. Worked for most of them. All the best! 0 http://m.getsatisfaction.com/topics/7559578/replies/19526794 http://m.getsatisfaction.com/topics/7559578 19526794 Adam Fox responded to "ION Max LP Turntable only plays one side of records?" 2018-05-16T19:21:32Z 2018-05-16T19:21:32Z Adam Fox http://m.getsatisfaction.com/people/9665444 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274614/55744c4a7fee83bf3657137b6b76437d_medium.jpg adam_fox_80bweojzelsnd I am also having this issue. Tried the LP on different turntables and all work perfectly. 0 http://m.getsatisfaction.com/topics/7559578/replies/19528155 http://m.getsatisfaction.com/topics/7559578 19528155 DOUG FELDMAN responded to "ION Max LP Turntable only plays one side of records?" 2018-05-17T11:19:37Z 2018-05-17T11:19:37Z DOUG FELDMAN http://m.getsatisfaction.com/people/5884402 https://graph.facebook.com/100001582771879/picture?type=normal doug_feldman_5580811 Maybe the hole in the center of the record is a bit too narrow? <br /> Maybe try to enlarge the hole with a nail file? 1