http://m.getsatisfaction.com/topics/7706505 Any idea on when the new Yealink W60P phones will be supported on RingCentral? 2018-10-04T17:02:27Z 2018-03-19T21:35:46Z 7706505 http://m.getsatisfaction.com/topics/7706505 7706505 Any idea on when the new Yealink W60P phones will be supported on RingCentral? 2018-10-04T17:02:27Z 2018-03-19T21:35:46Z Ring Group http://m.getsatisfaction.com/people/9143093 https://www.gravatar.com/avatar/8d4da962e05638a9a4f0d03c531af23f?d=identicon&s=55&r=PG ring_group_ikycq60e6sti5 <a href="http://www.yealink.com/products_93.html" rel="nofollow">http://www.yealink.com/products_93.html</a> idea 11 12 10 comment http://m.getsatisfaction.com/topics/7706505/replies/19494643 http://m.getsatisfaction.com/topics/7706505 19494643 Andre Sanchez responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-04-30T21:33:24Z 2018-04-30T21:33:24Z Andre Sanchez http://m.getsatisfaction.com/people/8970118 https://www.gravatar.com/avatar/734eba8b637a093837973b4c818e6d43?d=identicon&s=55&r=PG andre_sanchez Definitely would like to know of a timeline. The handsets are identical to the W56P, but the base station is much more compact and overall better looking for placement in high visibility areas. 0 http://m.getsatisfaction.com/topics/7706505/replies/19559517 http://m.getsatisfaction.com/topics/7706505 19559517 Mahesh Desai responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-06-01T23:01:52Z 2018-06-01T23:01:52Z Mahesh Desai http://m.getsatisfaction.com/people/9680522 https://www.gravatar.com/avatar/49a4dd37e8d7dad0ed5b653f50afc45c?d=identicon&s=55&r=PG mahesh_desai_dox2y93fb5jsb It's urgently needed. Hope RingCentral updates their system to support W60B and 56H.&nbsp; 0 http://m.getsatisfaction.com/topics/7706505/replies/19603038 http://m.getsatisfaction.com/topics/7706505 19603038 Noah Stahl responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-06-25T23:21:30Z 2018-06-25T23:21:30Z Noah Stahl http://m.getsatisfaction.com/people/9516188 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11222666/photo_medium.jpg noah_stahl_9jkskhxv9bycw Please support. 1 http://m.getsatisfaction.com/topics/7706505/replies/19607237 http://m.getsatisfaction.com/topics/7706505 19607237 James Robinette responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-06-27T19:32:42Z 2018-06-27T19:32:42Z James Robinette http://m.getsatisfaction.com/people/9709080 https://www.gravatar.com/avatar/f6491958ff4f17c2100b0087c58eadb5?d=identicon&s=55&r=PG james_robinette_d1c8oz23sfu30 Well I just bought what I thought was a 56H base station, but it was 60B.&nbsp; No idea how to config it with RC.&nbsp; There is no auto-provisioning feature in the 60B web interface that I can see.&nbsp; If there's an easy solution to this, please advise.&nbsp; If the 60B base station is plain not supported, please get it online, or I'm switching! 1 http://m.getsatisfaction.com/topics/7706505/replies/19607369 http://m.getsatisfaction.com/topics/7706505 19607369 Jared responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-06-27T20:14:22Z 2018-06-27T20:14:22Z Jared http://m.getsatisfaction.com/people/9669765 https://www.gravatar.com/avatar/b16545a6ce79c952d0047906e33475c7?d=identicon&s=55&r=PG jared_wigand Hi everyone,<br /><br />At this time we only <b><u><a href="https://success.ringcentral.com/articles/RC_Knowledge_Article/List-of-tested-deskphones-with-RingCentral" rel="nofollow" title="Link: https://success.ringcentral.com/articles/RC_Knowledge_Article/List-of-tested-deskphones-with-RingCentral">support and provision these phones</a></u></b> for our RingCentral customers. I would suggest that you please vote for this feature request using the 'me too' option at the top of the page. 0 http://m.getsatisfaction.com/topics/7706505/replies/19607405 http://m.getsatisfaction.com/topics/7706505 19607405 James Robinette responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-06-27T20:23:37Z 2018-06-27T20:23:37Z James Robinette http://m.getsatisfaction.com/people/9709080 https://www.gravatar.com/avatar/f6491958ff4f17c2100b0087c58eadb5?d=identicon&s=55&r=PG james_robinette_d1c8oz23sfu30 Figured out how to manually provision, so now I don't care whether it's added or not.&nbsp; For those of you in this thread who want to use the W60B with RC, it's pretty straightforward--search for the ringcentral instructions for the Yealink 52P, then adapt those instructions for the W60B.&nbsp; &nbsp; Took me 5 minutes once I found it! 1 http://m.getsatisfaction.com/topics/7706505/replies/19653420 http://m.getsatisfaction.com/topics/7706505 19653420 Robert Marks responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-07-22T21:35:30Z 2018-07-22T21:35:30Z Robert Marks http://m.getsatisfaction.com/people/9734026 https://www.gravatar.com/avatar/86eaa04a1b3ab05941fbfea5d7249eee?d=identicon&s=55&r=PG x_101 I have made it work with only a mild bit of frustration - not sure to what degree it matters, though it does work.&nbsp; I have a W60B plus two W56H phones attached to it.&nbsp; I go to the IP address and login, then via Yealink Support downloaded the most up-to-date firmwares for both devices (W60B: 77.81.0.35 and W56H: 61.81.0.40).&nbsp; Once updated, I login again to the IP address.&nbsp; Then Settings --&gt; Auto Provision.&nbsp; I delete the username &amp; password and add the URL provided for auto-provisioning from RingCentral.&nbsp; The option to then Auto Provision is at the lower part of that page.&nbsp; It worked, BUT the auto-provisioning annoyingly downgraded my firmware to one that was, I believe, 61.80.0.21.&nbsp; The phones than say "old firmware please upgrade" on the main screen, though the continue to work.&nbsp; When I then upgrade the firmware, I have found that they subsequently automatically downgrade once again.&nbsp; It appears that RC's Autoprovision is installing an antiquated firmware, which is annoying and frankly unacceptable.&nbsp; They should update their software to either allow for us to manually upgrade the firmware or update their own custom firmware accordingly (assuming it's some sort of custom firmware).&nbsp; Of note, while I have tested this out via my ethernet connection at home over the weekened, and it works with my office system without error (including incoming and outgoing audio), I cannot attest to long-term sustained usage since I just set these up over the weekend.&nbsp; I'm definitely curious to know what everyone else is figuring out.&nbsp; I hope this was helpful to you all! 3 http://m.getsatisfaction.com/topics/7706505/replies/19689785 http://m.getsatisfaction.com/topics/7706505/replies/19653420 19689785 Roman Chaban responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-08-10T23:34:05Z 2018-08-10T23:34:05Z Roman Chaban http://m.getsatisfaction.com/people/9753627 https://www.gravatar.com/avatar/af2b6ad3b2e6e0b2d08b89ed169152d6?d=identicon&s=55&r=PG roman_chaban Have same issue, do you have any updated resolution? 0 http://m.getsatisfaction.com/topics/7706505/replies/19761308 http://m.getsatisfaction.com/topics/7706505 19761308 Nicole Rehfuss responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-09-17T15:59:42Z 2018-09-17T15:59:42Z Nicole Rehfuss http://m.getsatisfaction.com/people/9793335 https://www.gravatar.com/avatar/e019f0fa0c3676fadef31914bcaae0be?d=identicon&s=55&r=PG nicole_rehfuss I had same issue and what I did was download the firmware for the W56b and updated the software to the base manually in Yealink. Once updated to lower firmware on phone, I was able to register and provision the phone to work. nothing else worked. <br alt="" name="" rel="" target="" title="" type="" value="" /> 1 http://m.getsatisfaction.com/topics/7706505/replies/19786971 http://m.getsatisfaction.com/topics/7706505/replies/19653420 19786971 VAPOREON responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-10-04T02:50:57Z 2018-10-04T02:50:57Z VAPOREON http://m.getsatisfaction.com/people/8671247 https://www.gravatar.com/avatar/a8e627450b8963a268f31b573491a02f?d=identicon&s=55&r=PG gieczys Can you confirm these firmware versions? I could only find&nbsp;W60B: 77.81.0.30 and&nbsp;W56H: 61.81.0.30.&nbsp; Did you use the auto-provisioning URL for the 52P or the 56P?&nbsp; I've tried both URLs with the firmware versions specified above and have not had success.<br /><br />--<br />Disregard.&nbsp; There was an issue on RingCentral's side and I was able to provision the phones as well. 0 http://m.getsatisfaction.com/topics/7706505/replies/19788061 http://m.getsatisfaction.com/topics/7706505/replies/19761308 19788061 VAPOREON responded to "Any idea on when the new Yealink W60P phones will be supported on RingCentral?" 2018-10-04T17:02:27Z 2018-10-04T17:02:27Z VAPOREON http://m.getsatisfaction.com/people/8671247 https://www.gravatar.com/avatar/a8e627450b8963a268f31b573491a02f?d=identicon&s=55&r=PG gieczys What were the firmware versions you used? 0