http://m.getsatisfaction.com/topics/7715032 More Clarity Around Removing Ranking In Reporting 2018-10-17T11:34:23Z 2018-04-04T15:28:26Z 7715032 http://m.getsatisfaction.com/topics/7715032 7715032 More Clarity Around Removing Ranking In Reporting 2018-10-17T11:34:23Z 2018-04-04T15:28:26Z Steve Davis http://m.getsatisfaction.com/people/7845754 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11149785/Snip20170925_89_medium.png steve_davis_7539187 I am logging this post for anyone trying to remove the "Ranking" Option in a Report after its been applied. <br /><br />Initially, I didn't think it was possible to remove the ranking... BUT there is a way. In the upper right-hand corner of the box there is an "X". While I am happy that you can remove this ranking, we might want to replace this "X" with a "remove ranking" link/button. The positioning of this X leads one to believe that it is simply a "close this window" and isn't intuitive to the user to let them know they can remove this ranking in the event that they wanted to.&nbsp;<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1722564/2708-13rqjcm_inline.png?1522855645" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1722564/2708-13rqjcm_inlinepng1522855645" /> idea 519_oct_2018 519_oct_2018 complete 10 13 16 comment http://m.getsatisfaction.com/topics/7715032/replies/19438206 http://m.getsatisfaction.com/topics/7715032 19438206 Heather Hansen responded to "More Clarity Around Removing Ranking In Reporting" 2018-04-04T15:30:47Z 2018-04-04T15:30:47Z Heather Hansen http://m.getsatisfaction.com/people/7642952 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11212682/HHProfessional_medium.jpg heather_hansen_7336775 Definitely ran into this too! 0 http://m.getsatisfaction.com/topics/7715032/replies/19468451 http://m.getsatisfaction.com/topics/7715032 19468451 Melissa I responded to "More Clarity Around Removing Ranking In Reporting" 2018-04-17T16:33:30Z 2018-04-17T16:33:30Z Melissa I http://m.getsatisfaction.com/people/7627522 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10733664/M_Reinhart_LR[square]_medium.jpg melissa_i_7321356 Mind. Blow.&nbsp; Is this capability new?&nbsp; I swear I've asked about this before and was told just to put 2000 in the show amount because it couldn't be 'unranked'.<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1725230/RackMultipart20180417-67135-aa7rf7-mind_blow_inline.gif?1523982788" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1725230/RackMultipart20180417-67135-aa7rf7-mind_blow_inlinegif1523982788" /> 0 http://m.getsatisfaction.com/topics/7715032/replies/19484608 http://m.getsatisfaction.com/topics/7715032 19484608 Steve Davis responded to "More Clarity Around Removing Ranking In Reporting" 2018-04-25T14:03:47Z 2018-04-25T14:03:47Z Steve Davis http://m.getsatisfaction.com/people/7845754 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11149785/Snip20170925_89_medium.png steve_davis_7539187 Missy, it was probably me who told you to do that :)&nbsp; 1 http://m.getsatisfaction.com/topics/7715032/replies/19537553 http://m.getsatisfaction.com/topics/7715032 19537553 Sarah Ehresmann responded to "More Clarity Around Removing Ranking In Reporting" 2018-05-22T15:22:08Z 2018-05-22T15:22:08Z Sarah Ehresmann http://m.getsatisfaction.com/people/9670547 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11276885/photo_medium.jpg sarah_ehresmann Thanks for this!&nbsp; &nbsp;Agree - the "X" should say 'remove ranking' or be something other than the icon commonly understood as "Close window" 1 http://m.getsatisfaction.com/topics/7715032/replies/19537920 http://m.getsatisfaction.com/topics/7715032 19537920 Sagan Sherlin responded to "More Clarity Around Removing Ranking In Reporting" 2018-05-22T17:54:50Z 2018-05-22T17:54:50Z Sagan Sherlin http://m.getsatisfaction.com/people/9511694 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11221250/264DeathbyCat5-m_medium.jpg sagan_sherlin Huh, so that's how you remove it.&nbsp; Woohoo! Time to go make some changes in my reports!&nbsp; Thanks Steve! 0 http://m.getsatisfaction.com/topics/7715032/replies/19589751 http://m.getsatisfaction.com/topics/7715032 19589751 J. Ditzel responded to "More Clarity Around Removing Ranking In Reporting" 2018-06-18T22:12:40Z 2018-06-18T22:12:40Z J. Ditzel http://m.getsatisfaction.com/people/9698876 https://www.gravatar.com/avatar/aba08857642f8749bc9bb1c2ed3f5d29?d=identicon&s=55&r=PG jonathan_ditzel Mind blown. I would&nbsp;<i>never</i> have thought that was a remove ranking button. We at least need a hover tool tip on this. 0 http://m.getsatisfaction.com/topics/7715032/replies/19591759 http://m.getsatisfaction.com/topics/7715032/replies/19589751 19591759 Lila Meyer responded to "More Clarity Around Removing Ranking In Reporting" 2018-06-19T18:02:30Z 2018-06-19T18:02:30Z Lila Meyer http://m.getsatisfaction.com/people/7406309 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11245928/LilaMeyer-headshot-2018_medium.jpg lmeyer_gainsightcom Thanks for the feedback, J! I will have the docs team work on adding a tooltip here. 1 http://m.getsatisfaction.com/topics/7715032/replies/19632248 http://m.getsatisfaction.com/topics/7715032 19632248 Lila Meyer responded to "More Clarity Around Removing Ranking In Reporting" 2018-07-11T04:13:10Z 2018-07-11T04:13:10Z Lila Meyer http://m.getsatisfaction.com/people/7406309 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11245928/LilaMeyer-headshot-2018_medium.jpg lmeyer_gainsightcom The Product team is working on improving the UI here for a release in the next few months. 0 http://m.getsatisfaction.com/topics/7715032/replies/19801602 http://m.getsatisfaction.com/topics/7715032 19801602 Lila Meyer responded to "More Clarity Around Removing Ranking In Reporting" 2018-10-12T20:55:16Z 2018-10-12T20:55:16Z Lila Meyer http://m.getsatisfaction.com/people/7406309 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11245928/LilaMeyer-headshot-2018_medium.jpg lmeyer_gainsightcom This will be addressed in the Oct. 16 release of v5.19. 0 http://m.getsatisfaction.com/topics/7715032/replies/19808590 http://m.getsatisfaction.com/topics/7715032 19808590 Sai Ram Pulluri responded to "More Clarity Around Removing Ranking In Reporting" 2018-10-17T11:34:23Z 2018-10-17T11:34:23Z Sai Ram Pulluri http://m.getsatisfaction.com/people/7411422 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11058131/IMG_4147_medium.JPG sai_ram_pulluri Hi All, this is implemented in October release.&nbsp;<br /><br />&nbsp;Previously, when you clicked&nbsp;X&nbsp;in the top right corner of the Ranking window, it removed/cleared the previously applied Ranking. But now, when you click&nbsp;X, it closes the Ranking window and when you click&nbsp;CLEAR, it removes the previously applied "Ranking".<br /><br />Please refer release <a href="https://support.gainsight.com/Release_Notes/Current_Release_Notes/05Release_Notes_Version_5.19_October_2018" rel="nofollow" title="Link: https://support.gainsight.com/Release_Notes/Current_Release_Notes/05Release_Notes_Version_5.19_October_2018">notes</a> for more information.<br /><br />Thanks for bringing this up! 0