http://m.getsatisfaction.com/topics/7722600 Secure messaging (medical objects) integration with front desk 2018-09-19T06:11:18Z 2018-04-18T11:42:05Z 7722600 http://m.getsatisfaction.com/topics/7722600 7722600 Secure messaging (medical objects) integration with front desk 2018-09-19T06:11:18Z 2018-04-18T11:42:05Z Linda http://m.getsatisfaction.com/people/7423502 https://www.gravatar.com/avatar/9460dc9b37e8fff5a828c91bb5427780?d=identicon&s=55&r=PG linda_garbett We are implementing a secure messaging program into our practice that will facilitate encryption to allow transfer of referrals and replies and reports back to referrers. The program mostly used in Qld is Medical Objects. This is used by all the main medical practice manager programs that gps are using. If it was available as a plug in with front desk it would allow direct messaging from front desk rather than having to go out of the program and then send. It would also allow direct input into pt files from messages/referrals received. Is this a possibility?? question complete 8 10 3 comment http://m.getsatisfaction.com/topics/7722600/replies/19471905 http://m.getsatisfaction.com/topics/7722600 19471905 Timothy responded to "Secure messaging (medical objects) integration with front desk" 2018-04-18T23:34:57Z 2018-04-18T23:34:57Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Linda. Medical Object is only one of several secure messaging systems in use around Australia. To implement the common systems would take a significant effort and cost from the Front Desk development fund, which we feel can be put to better use at this stage. This situation will change when a common interface becomes available or when secure messaging becomes more widely used in the allied health space. Though these systems are critical for GP practices, they are less critical in the allied health space at this time and there are alternatives, such as running external applications and interfaces. <br /><br />We believe Medical Objects has a Microsoft Word integration, which will allow you to send secure messages via Front Desk using our Microsoft Office/Word integration. We recommend contacting Medical Objects for more information on this as a possibility for your practice at this time.&nbsp; 1 http://m.getsatisfaction.com/topics/7722600/replies/19481303 http://m.getsatisfaction.com/topics/7722600 19481303 Tim Foran responded to "Secure messaging (medical objects) integration with front desk" 2018-04-24T01:57:07Z 2018-04-24T01:57:07Z Tim Foran http://m.getsatisfaction.com/people/7812112 https://www.gravatar.com/avatar/aee317ef99087006aed231cefbca7bc0?d=identicon&s=55&r=PG tim_foran_7505583 We use Medical Objects with Frontdesk without issue. It will use a Word plugin. Best to get in contact with Medical Objects. Word uses different tags to Frontdesk so you will need to create new templates. 1 http://m.getsatisfaction.com/topics/7722600/replies/19481307 http://m.getsatisfaction.com/topics/7722600/replies/19481303 19481307 Steven responded to "Secure messaging (medical objects) integration with front desk" 2018-04-24T02:02:31Z 2018-04-24T02:02:31Z Steven http://m.getsatisfaction.com/people/7413176 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10970982/profile_medium.jpg steven_7107276 Hi Tim. Thanks for jumping in and letting us know that this integration works in the real world! 0 http://m.getsatisfaction.com/topics/7722600/replies/19483628 http://m.getsatisfaction.com/topics/7722600 19483628 Linda responded to "Secure messaging (medical objects) integration with front desk" 2018-04-24T23:20:28Z 2018-04-24T23:20:28Z Linda http://m.getsatisfaction.com/people/7423502 https://www.gravatar.com/avatar/9460dc9b37e8fff5a828c91bb5427780?d=identicon&s=55&r=PG linda_garbett Thanks Tim, Timothy and Steven for your responses. I will follow this up with medical Objects. 0 http://m.getsatisfaction.com/topics/7722600/replies/19630244 http://m.getsatisfaction.com/topics/7722600 19630244 Renee responded to "Secure messaging (medical objects) integration with front desk" 2018-07-10T07:41:47Z 2018-07-10T07:41:47Z Renee http://m.getsatisfaction.com/people/9714343 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11294187/Squarelogosmallavatar_medium.PNG renee_9fx2wk73m1qge I have just started looking at this software for our practice.&nbsp; Is it able to automatically import referrals or is this still a manual process for Frontdesk? 0 http://m.getsatisfaction.com/topics/7722600/replies/19631902 http://m.getsatisfaction.com/topics/7722600/replies/19630244 19631902 Timothy responded to "Secure messaging (medical objects) integration with front desk" 2018-07-10T23:46:59Z 2018-07-10T23:46:59Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Renee. There are several secure messaging providers in Australia. Currently, we are working on a secure messaging integration with HealthLink. When receiving&nbsp;referrals through this integration, they will appear directly inside of Front Desk.&nbsp;<br /><br />There is currently an initiative by the Australian Digital Health Agency to create a common portal among all the secure messaging vendors so in future you only need to subscribe to one vendor in order to send and receive messages to all health professionals in Australia using the different systems.&nbsp;<br /><br />Currently, we believe you can send messages into the&nbsp;Medical Objects&nbsp;network using a Microsoft Word plugin supplied by Medical Objects, which can be used&nbsp;in conjunction with the Front Desk standard letter functionality.&nbsp;<br /><br />You may wish to&nbsp;<a href="https://www.healthlink.net/en_AU/about-us/contact-us/" rel="nofollow" target="_blank" title="Link https//wwwhealthlinknet/en_AU/about-us/contact-us/">contact HealthLink</a>&nbsp;to investigate their current interoperability with the other secure messaging vendors. 0 http://m.getsatisfaction.com/topics/7722600/replies/19762975 http://m.getsatisfaction.com/topics/7722600/replies/19630244 19762975 Andrea Lutt responded to "Secure messaging (medical objects) integration with front desk" 2018-09-19T05:35:41Z 2018-09-19T05:35:41Z Andrea Lutt http://m.getsatisfaction.com/people/8762433 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11283075/gcp_col_300_medium.jpg andrea_lutt Hi Timothy, is this Healthlink integration going to be two-way? Not just receiving referrals but will the practitioner be able to send letters securely back to the GP?<br />Thanks,<br />Andrea 0 http://m.getsatisfaction.com/topics/7722600/replies/19762990 http://m.getsatisfaction.com/topics/7722600/replies/19630244 19762990 Timothy responded to "Secure messaging (medical objects) integration with front desk" 2018-09-19T06:11:18Z 2018-09-19T06:11:18Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Andrea. We can confirm that the Healthlink integration will allow for the sending and receiving of secure messages. 0