Introducing Front Desk Insights 2018-08-22T04:54:29Z 2018-05-03T07:16:31Z 7730039 7730039 Introducing Front Desk Insights 2018-08-22T04:54:29Z 2018-05-03T07:16:31Z Timothy tim_7104970 We are excited to announce Front Desk Insights, a new reporting dashboard that allows users to create customisable widgets and present their practice management data as graphs, tables and KPI metrics. This online application is available to Front Desk users at no cost and provides live business intelligence, offering clear and flexible feedback on day-to-day business operations.<br /><br />Front Desk Insights will be released tomorrow along with new versions of Front Desk and the Web Appointment Book.&nbsp;<br /><br /><img src="" title="Image:" /> article 10 8 5 comment 19500261 Premier Sports & Spinal Medicine Owner responded to "Introducing Front Desk Insights" 2018-05-03T07:24:26Z 2018-05-03T07:24:26Z Premier Sports & Spinal Medicine Owner premier_sports_spinal_medicine_owner Omg. Im excited to see this happening. 1 19500457 corinne responded to "Introducing Front Desk Insights" 2018-05-03T11:18:04Z 2018-05-03T11:18:04Z corinne corinne_7126307 This is great. Thank you 0 19501773 melanie responded to "Introducing Front Desk Insights" 2018-05-03T20:52:55Z 2018-05-03T20:52:55Z melanie melanie_50dylt4a3pz6z This is great. The examples show data relating to appointment types and totals. Will there be the ability to build graphs based on patient demographics? For marketing purposes it would be great to be able to graph patients into age, gender etc. 0 19502168 Timothy responded to "Introducing Front Desk Insights" 2018-05-04T00:13:21Z 2018-05-04T00:13:21Z Timothy tim_7104970 Hi Melanie. The first version of Front Desk Insights, due out later today, has 6 highly configurable widgets that focus on appointment, billing and stock data. In the near future, we will be adding more widgets that focus on other types of Front Desk data. Please feel free to add your suggestions below once you've had a chance to setup Front Desk Insights.&nbsp; 0 19502613 Timothy responded to "Introducing Front Desk Insights" 2018-05-04T07:28:25Z 2018-05-04T07:28:25Z Timothy tim_7104970 Hi all. Front Desk v18.1.5 and Web Appointment Book &amp; Front Desk Insights v7.0.0 are now available to download from the <a href="" rel="nofollow" target="_blank" title="Link https//wwwsmartsoftcomau/support/">Support section</a> of the Smartsoft website. Please <a href="" rel="nofollow" target="_blank" title="Link http//wwwsmartsoftcomau/docs/FrontDeskInsightsUserGuide10pdf">click here to read the Front Desk Insights User Guide.</a><br /><br />As the Front Desk Insights dashboard is a new product, we recommend that you have a play around and familiarise yourself with it. We welcome any feedback regarding this new and exciting product.&nbsp; 0 19615088 Sondra Locke responded to "Introducing Front Desk Insights" 2018-07-02T03:27:55Z 2018-07-02T03:27:55Z Sondra Locke sondra_locke Hi Timothy,<br /><br />Awesome work with Insights - I love it! And so easy to use. <br /><br />Just a question - it looks like billings doesn't take write offs into consideration? Could this be looked into please?<br /><br />Thanks :) 0 19615125 Timothy responded to "Introducing Front Desk Insights" 2018-07-02T04:02:41Z 2018-07-02T04:02:41Z Timothy tim_7104970 Hi Sondra. We're glad to hear that you're liking the Insights Dashboard! We have a number of new widgets and features planned for the future, including filtering of write-offs and reductions from billing-related widgets. Look for this in a future upgrade. 0 19638559 Renee responded to "Introducing Front Desk Insights" 2018-07-14T10:21:27Z 2018-07-14T10:21:27Z Renee renee_9fx2wk73m1qge Thank you so much for developing insights!!&nbsp; I have just set up our KPI dashboards and not only is it a great graphical interface for visual people like myself, but it's going to save management time in exporting and manipulating data.&nbsp; Instead, it's all right there updated in real time and presented in an easily understandable format.<br /><br />One suggestion I have so far is for grouping of appointment types.&nbsp; Our practice has a different new patient appointment type for each location as the therapists like things to be colour coded by location rather than appointment type, so if I could group all of the "new patient" appointments that would be great for reporting.<br /><br />Really looking forward to seeing what new widgets are coming! 3 19641263 Timothy responded to "Introducing Front Desk Insights" 2018-07-16T06:41:03Z 2018-07-16T06:41:03Z Timothy tim_7104970 Hi Renee. Thank you for your feedback on the Insights Dashboard. Over&nbsp;the years we've added item code and&nbsp;reporting groups, and we see appointment type groups as a logical progression of this.&nbsp;We've added this to our development to include in a future upgrade :) 0 19710717 Darren responded to "Introducing Front Desk Insights" 2018-08-22T04:54:29Z 2018-08-22T04:54:29Z Darren darren_7116842 Would be good to download data into a CSV file for further analysis. 0