http://m.getsatisfaction.com/topics/7736472 ION Max LP Only Playing One Side of LP's 2018-05-17T20:40:15Z 2018-05-16T19:27:41Z 7736472 http://m.getsatisfaction.com/topics/7736472 7736472 ION Max LP Only Playing One Side of LP's 2018-05-17T20:40:15Z 2018-05-16T19:27:41Z Adam Fox http://m.getsatisfaction.com/people/9665444 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274614/55744c4a7fee83bf3657137b6b76437d_medium.jpg adam_fox_80bweojzelsnd I'm having this strange issue where some LP's I try to play on the ION Max LP just simply will not play correctly on one side of the LP. The LP starts to spin very slowly and wobbles. I have tested all the LP's that I am having issues with on different turntables and they are all working correctly. (These are brand new vinyls and in some cases I've swapped them multiple times thinking it was the record that was warped.) <br /><br /> I find this very strange how it can play absolutely perfectly on one side and not the other. It can't be a belt issue. problem active 5 2 1 comment http://m.getsatisfaction.com/topics/7736472/replies/19527029 http://m.getsatisfaction.com/topics/7736472 19527029 Bill R. responded to "ION Max LP Only Playing One Side of LP's" 2018-05-16T20:35:53Z 2018-05-16T20:35:53Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Adam,<br /><br />Thanks for posting.&nbsp;<br /><br />This seems bizarre. Can you please provide me with a video of this so that I may see exactly what's happening? 0 http://m.getsatisfaction.com/topics/7736472/replies/19527205 http://m.getsatisfaction.com/topics/7736472 19527205 Adam Fox responded to "ION Max LP Only Playing One Side of LP's" 2018-05-16T21:44:26Z 2018-05-16T21:44:26Z Adam Fox http://m.getsatisfaction.com/people/9665444 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274614/55744c4a7fee83bf3657137b6b76437d_medium.jpg adam_fox_80bweojzelsnd It is very bizarre indeed. <br /><br /> Side A (which works perfectly) <a href="https://youtu.be/gtTo-QMfLrY" rel="nofollow">https://youtu.be/gtTo-QMfLrY</a> <br /><br /> Side B (table is spinning but completely slowed down almost to a halt) <a href="https://youtu.be/1bLskHHmEIY" rel="nofollow">https://youtu.be/1bLskHHmEIY</a> <br /><br /> Running at 33 1/3 rpm as required. This happens with several other LP's which I've had replaced due to thinking it was a bad pressing, but still do not work and work on other turntables. 0 http://m.getsatisfaction.com/topics/7736472/replies/19527208 http://m.getsatisfaction.com/topics/7736472 19527208 Adam Fox responded to "ION Max LP Only Playing One Side of LP's" 2018-05-16T21:45:55Z 2018-05-16T21:45:55Z Adam Fox http://m.getsatisfaction.com/people/9665444 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274614/55744c4a7fee83bf3657137b6b76437d_medium.jpg adam_fox_80bweojzelsnd I have seen this issue mentioned before on here too, but nothing was really said to resolve it. 0 http://m.getsatisfaction.com/topics/7736472/replies/19527218 http://m.getsatisfaction.com/topics/7736472 19527218 Adam Fox responded to "ION Max LP Only Playing One Side of LP's" 2018-05-16T21:50:53Z 2018-05-16T21:50:53Z Adam Fox http://m.getsatisfaction.com/people/9665444 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11274614/55744c4a7fee83bf3657137b6b76437d_medium.jpg adam_fox_80bweojzelsnd Also just to note, it's less than 6 months old as I only got it last Christmas and it's very well looked after. 0 http://m.getsatisfaction.com/topics/7736472/replies/19529411 http://m.getsatisfaction.com/topics/7736472 19529411 Bill R. responded to "ION Max LP Only Playing One Side of LP's" 2018-05-17T20:40:15Z 2018-05-17T20:40:15Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from: <br /><br /> • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow">Alesis Support Page</a>. Select <b>Warranty</b> or <b>Service Inquiry</b> from the drop down menu. <br /><br /> <i>or</i> <br /><br /> • For quicker support, call your nearest <a href="http://www.alesis.com/support" rel="nofollow">Support Office</a> or <a href="http://www.alesis.com/support" rel="nofollow">International Distributor</a>. <br /><br /> <i>Make sure to reference or link this thread to help out the support team.</i> <br /><br /> I hope this helps! Let me know if you have any additional questions. 0