http://m.getsatisfaction.com/topics/7736887 Lightroom Classic 7.3.1: Export freezing, hanging (macOS) 2018-07-11T10:22:29Z 2018-05-17T14:24:17Z 7736887 http://m.getsatisfaction.com/topics/7736887 7736887 Lightroom Classic 7.3.1: Export freezing, hanging (macOS) 2018-07-11T10:22:29Z 2018-05-17T14:24:17Z Helynn Ospina http://m.getsatisfaction.com/people/9666303 https://www.gravatar.com/avatar/59aee2f335f8b623cae4572ff006d7ed?d=identicon&s=55&r=PG helynn_ospina Hi Folks,&nbsp; I'm running 7.3.1 on High Sierra (I wish I had never upgraded!) and I'm having a problem exporting files<br /><br />Example yesterday at about 8pm I started an export of about 500 photos - This morning I woke up and it still wasn't done!&nbsp; The status bar is frozen. Totally ridiculous.&nbsp; I'm guessing this is related to the issue where it seems like lightroom times out.&nbsp;&nbsp;<br /><br />I have the computer disks set to never sleep so it's not that.&nbsp; Nothing has changed about my configuration except for this recent update..<br /><br />On previous versions I have started an export of 2000 files and let it run over night without any issues so I know this is possible.&nbsp; I also tried on the older version of the lightroom that is on a different computer and it works just fine to complete larger exports.&nbsp;&nbsp;<br /><br />has anyone else had this issue?&nbsp; is there a fix? question 11 6 2 comment http://m.getsatisfaction.com/topics/7736887/replies/19528570 http://m.getsatisfaction.com/topics/7736887/replies/19528547 19528570 Helynn Ospina responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-17T14:49:00Z 2018-05-17T14:49:00Z Helynn Ospina http://m.getsatisfaction.com/people/9666303 https://www.gravatar.com/avatar/59aee2f335f8b623cae4572ff006d7ed?d=identicon&s=55&r=PG helynn_ospina It is terrible!&nbsp; I can't even get any work done - seems like a good time to start learning Capture One more effeciently 0 http://m.getsatisfaction.com/topics/7736887/replies/19530817 http://m.getsatisfaction.com/topics/7736887 19530817 Rikk Flohr responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-18T14:46:10Z 2018-05-18T14:46:10Z Rikk Flohr http://m.getsatisfaction.com/people/6807794 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11259051/2017-RDF-HeadshotBrighterSq_medium.png rikk_flohr_6502697 How is the free space at the destination to which you are exporting the photos? Is there plenty of room there?&nbsp;<br /><br />If you try a smaller batch - say 50 photos... does it complete? How long does it take? 0 http://m.getsatisfaction.com/topics/7736887/replies/19530896 http://m.getsatisfaction.com/topics/7736887 19530896 dmeephd responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-18T15:27:30Z 2018-05-18T15:27:30Z dmeephd http://m.getsatisfaction.com/people/4128287 https://www.gravatar.com/avatar/2f4455f0e46e0c69673ca721dd8e4c0b?d=identicon&s=55&r=PG dmeephd Hi Rick,<br /><br />In order to prevent Lightroom—or any other app for that matter—from sleeping, download the program "Amphetamine for OS X" from the Apple App Store.&nbsp; If I recall correctly, it costs about $3.99.&nbsp; It will prevent a chosen application from going to sleep, even when the screensaver activates—the screensaver will come on, locking the system, but the application will continue to run in the background at normal process rates.<br /><br />I couldn't use LR without this.&nbsp; (To be honest, LR is barely useable as it is, which I why I did not upgrade to LR Classic CC.)<br /><br />David 1 http://m.getsatisfaction.com/topics/7736887/replies/19530921 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19530921 Helynn Ospina responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-18T15:36:50Z 2018-05-18T15:36:50Z Helynn Ospina http://m.getsatisfaction.com/people/9666303 https://www.gravatar.com/avatar/59aee2f335f8b623cae4572ff006d7ed?d=identicon&s=55&r=PG helynn_ospina Thank you David!!!!&nbsp; I wish I had not upgraded but now I'm stuck with this crap version and can barely get any work done.&nbsp; What you mentioned about it going to sleep seems to be exactly what's happening. You may have just saved me so much frustration!&nbsp; I will give it a try and report back&nbsp; 0 http://m.getsatisfaction.com/topics/7736887/replies/19530937 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19530937 dmeephd responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-18T15:44:14Z 2018-05-18T15:44:14Z dmeephd http://m.getsatisfaction.com/people/4128287 https://www.gravatar.com/avatar/2f4455f0e46e0c69673ca721dd8e4c0b?d=identicon&s=55&r=PG dmeephd Hi Helynn,<br /><br />Ever since we were burned by the October 2015 Surprise by Adobe, I have never upgraded unless and until additional patches or releases have come out.&nbsp; Adobe seems hell bent on having paying users act as unpaid beta testers.<br /><br />I only update Camera Raw, which I almost never use, and then only for the updated camera profiles, which I copy to the LR profiles folder and viola!&nbsp; I'm up to date as far as I am concerned.<br /><br />Word to the wise.&nbsp; Take everything the Adobe pundits—shills, really—post to this forum and their own websites with a bag of salt.&nbsp; A large bag.&nbsp; They're selling books, not serving the user community.&nbsp; When you see a week go by without any major bugs on this forum, then think about upgrading.<br /><br />David 0 http://m.getsatisfaction.com/topics/7736887/replies/19530948 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19530948 Helynn Ospina responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-18T15:47:20Z 2018-05-18T15:47:20Z Helynn Ospina http://m.getsatisfaction.com/people/9666303 https://www.gravatar.com/avatar/59aee2f335f8b623cae4572ff006d7ed?d=identicon&s=55&r=PG helynn_ospina Its so frustrating when this kind of thing happens because a lot of us depend on their sub par software for work !&nbsp; That's the most frustrating thing -&nbsp; essentially losing money b/c of adobe and their crappy software.&nbsp;&nbsp;<br /><br />Is there any way to return to a previous version of LR ? 0 http://m.getsatisfaction.com/topics/7736887/replies/19530957 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19530957 dmeephd responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-18T15:50:23Z 2018-05-18T15:50:23Z dmeephd http://m.getsatisfaction.com/people/4128287 https://www.gravatar.com/avatar/2f4455f0e46e0c69673ca721dd8e4c0b?d=identicon&s=55&r=PG dmeephd I think so, but I haven't had to do that since Oct 2015 and do not recall how.&nbsp; I bet a search of this forum, or the old "Adobe Lightroom Journal" forum might turn up a posting.&nbsp; I also think that Victoria Brampton has some articles on her website about rolling back. 0 http://m.getsatisfaction.com/topics/7736887/replies/19532240 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19532240 Victoria Bampton - Lightroom Queen responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-05-19T06:45:12Z 2018-05-19T06:45:12Z Victoria Bampton - Lightroom Queen http://m.getsatisfaction.com/people/729657 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/6955322/avatar-300sq_medium.jpg lightroomqueen &gt;&nbsp;Is there any way to return to a previous version of LR ?<br /><br />In the CC app, click the little arrow to the right of Lightroom's Open button, and it'll offer "other versions". Pick 7.2 and it'll sort itself out.<br /><br />&gt;&nbsp;Take everything the Adobe pundits—shills, really—post to this forum and their own websites with a bag of salt.&nbsp; A large bag.&nbsp; They're selling books, not serving the user community.<br /><br />FWIW, when there are new big bugs discovered, you'll note that I update my release notes blog post with links to those issues. I agree there have been a lot of significant bugs in the last few months. 0 http://m.getsatisfaction.com/topics/7736887/replies/19631914 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19631914 Frank Villafane responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-07-10T23:56:34Z 2018-07-10T23:56:34Z Frank Villafane http://m.getsatisfaction.com/people/9722094 https://www.gravatar.com/avatar/218c6b6fb3d922aaedafa90ca6930bd2?d=identicon&s=55&r=PG frank_villafane Thank you Victoria,&nbsp;<br /><br />I was experiencing the exact same problem and it got to the point I simply could not work.&nbsp; I've since gone back to version 7.2 and I noticed 3 things right away:<br /><br />1)&nbsp; The catalog now loads VERY fast.&nbsp; In 7.3.1 it was painfully slow (sometimes 10 minutes);&nbsp;<br />2)&nbsp; I am able to export again with abandon; no more freezes<br />3)&nbsp; The DeHaze slider is back down where it belongs - with the Effects group, NOT the Presence group.&nbsp; <br /><br />One minor glitch: I rely on DxO's ViewPoint and it crashes LR 7.2 &amp; 7.3.x.&nbsp; Will need to find an update.&nbsp; Still, I am able to work again (and actively look for a replacement).&nbsp;<br /><br />Thanks again.&nbsp; &nbsp; 0 http://m.getsatisfaction.com/topics/7736887/replies/19632575 http://m.getsatisfaction.com/topics/7736887/replies/19530896 19632575 Victoria Bampton - Lightroom Queen responded to "Lightroom Classic 7.3.1: Export freezing, hanging (macOS)" 2018-07-11T10:22:29Z 2018-07-11T10:22:29Z Victoria Bampton - Lightroom Queen http://m.getsatisfaction.com/people/729657 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/6955322/avatar-300sq_medium.jpg lightroomqueen 7.4 has been released since this post - had you tried updating? Dehaze will be in the Basic panel from 7.3 and later, but if you're still seeing freezes in 7.4, it would be worth us investigating further. 0