http://m.getsatisfaction.com/topics/7737149 increase in cost per service 2018-05-18T13:33:15Z 2018-05-17T23:24:59Z 7737149 http://m.getsatisfaction.com/topics/7737149 7737149 increase in cost per service 2018-05-18T13:33:15Z 2018-05-17T23:24:59Z SANDRA REYES http://m.getsatisfaction.com/people/7489235 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10515119/photo_medium.jpg sandra_reyes_7183235 I am a ringcentral customer since 2008, at that time my bill was $ 9.95 a month. Actually, my bill went up to<b> $179</b> a month and I have called customer service many times and nobody knows how to give me an answer. I check my bill and I can not find the reason for the increase. Can someone please help me? question archive archive pending 2 3 2 comment http://m.getsatisfaction.com/topics/7737149/replies/19530533 http://m.getsatisfaction.com/topics/7737149 19530533 Chris Duquette responded to "increase in cost per service" 2018-05-18T12:33:31Z 2018-05-18T12:33:31Z Chris Duquette http://m.getsatisfaction.com/people/8873748 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11232991/MSD2_medium.jpg chris_duquette there may be a thread about rate increases on here someplace. I think it happened around the time they started changing the names of the plans as well...from enterprise to ultimate and standard to essentials.&nbsp; 0 http://m.getsatisfaction.com/topics/7737149/replies/19530655 http://m.getsatisfaction.com/topics/7737149 19530655 Saadet - Community Support responded to "increase in cost per service" 2018-05-18T13:33:15Z 2018-05-18T13:33:15Z Saadet - Community Support http://m.getsatisfaction.com/people/8940459 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11077132/Picture_medium.png saadet_swift Hey Sandra, I'm following up with your Account Manager now. They should be contacting you as soon as they can. 0