http://m.getsatisfaction.com/topics/7737182 ROI of Success Plans 2018-05-18T01:23:59Z 2018-05-18T01:23:59Z 7737182 http://m.getsatisfaction.com/topics/7737182 7737182 ROI of Success Plans 2018-05-18T01:23:59Z 2018-05-18T01:23:59Z Jen Pakravan http://m.getsatisfaction.com/people/9274716 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11137446/photo_medium.jpg jen_pakravan We are about to roll out Success Plans to our CS org and there's understandably some reservations from our CSMs because they're being asked to do more work without much reward.&nbsp;<br /><br />Does anyone have any real-life stories from their CS teams where they realized some tangible ROI/reward from having to do success plans with their customers? question 0 11 3 create