http://m.getsatisfaction.com/topics/7737347 Is there an "idle" feature available that I can monitor from the HUD? 2018-05-21T17:39:24Z 2018-05-18T11:29:09Z 7737347 http://m.getsatisfaction.com/topics/7737347 7737347 Is there an "idle" feature available that I can monitor from the HUD? 2018-05-21T17:39:24Z 2018-05-18T11:29:09Z Abhinav Shrivastava http://m.getsatisfaction.com/people/9666815 https://www.gravatar.com/avatar/30ad259acdf38dc72e81f74492ed2e70?d=identicon&s=55&r=PG abhinav_shrivastava Is there an "idle" feature available that I can monitor from the HUD? If the user is hasn't touched their phone in over 5 mins their status automatically changes to either busy or idle. Please help. idea 1 3 1 comment http://m.getsatisfaction.com/topics/7737347/replies/19535694 http://m.getsatisfaction.com/topics/7737347 19535694 Saadet - Community Support responded to "Is there an "idle" feature available that I can monitor from the HUD?" 2018-05-21T17:39:24Z 2018-05-21T17:39:24Z Saadet - Community Support http://m.getsatisfaction.com/people/8940459 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11077132/Picture_medium.png saadet_swift Hello Abhiav,<br /><br />At this time, we do not have a feature like this since the HUD also takes into consideration the User's Deskphone &amp; Mobile App on top of the Softphone. 0