Quicken R8.10 issues build 2018-06-02T11:12:24Z 2018-05-18T13:09:35Z 7737388 7737388 Quicken R8.10 issues build 2018-06-02T11:12:24Z 2018-05-18T13:09:35Z don don_3507861 Quicken R8.10 issues build<br /><br />These are issues noticed under Quicken R8.10 issues build that was downloaded just a few minutes prior to leaving this feedback.<br /><br />The last window position when Quicken is closed is not restored at the next launch.<br /><br />Mouse stealing occurs at startup, shutdown and at several points in one-step update.&nbsp; My mouse is moved to the top left corner on launching and exiting quicken.&nbsp; Quicken should not be repositioning my mouse.&nbsp; It prevents me from using MY computer while quicken is performing a background operation.&nbsp; For example if I happen to be dragging a Different - non-Quicken window on my desktop, it will be repositioned when the mouse is moved.<br /><br />Clicking the "reconcile" button in a register always scrolls the register to the bottom before opening the reconciliation dialog window.&nbsp; This is a bug because I didn't scroll, I tried to open a new feature to take a different action.&nbsp; I want to see what date to enter in the reconcile dialog so my balance matches the statement.&nbsp; When Quicken decides to scroll my register from where I positioned it, it makes it harder to manage my finances.&nbsp; it is my computer, my register and my statement that I want to reconcile.&nbsp; Quicken should not scroll my data away.&nbsp; It's my computer and my time.&nbsp; I want to spend time managing my finances and quicken wastes my time making me manage the windows and splitter bars instead. problem active 30 11 2 comment 19530775 JM responded to "Quicken R8.10 issues build" 2018-05-18T14:30:25Z 2018-05-18T14:30:25Z JM joe_mayr Also, Register column width settings changed with this latest update and the option to make all similar registers the same doesn't work on all the registers, only some. 0 19533757 Roger M responded to "Quicken R8.10 issues build" 2018-05-20T17:48:45Z 2018-05-20T17:48:45Z Roger M r_miller_fpd7roae8x6yg Don,I tried to duplicate the scenarios you described regarding window positioning and mouse stealing, and I do not see any problem. Running Windows 10 Home, ver 1803. I'm not saying that this is not a bug. It may be. But it may be dependent on OS, or other factors. 0 19534499 ps56k responded to "Quicken R8.10 issues build" 2018-05-21T04:50:40Z 2018-05-21T04:50:40Z ps56k ps56k Saw the thread - and just did the R8.10 - Build - <br />all went fine...&nbsp; don't know if these worked the same in previous releases...but here is what we are seeing as related to the posted topic and orig observations.- <br />1 - overall Q2018 program window position is NOT saved - <br />.... R8.10 starts with a centered fixed sized screen <br />2 - don't see any weird mouse stealing control or movement,.... <br />mouse stays on screen at current position&nbsp; <br />3 - the Reconcile function DOES scroll the Register to the bottom,....&nbsp;&nbsp; <br />even when positioned up the Register to previous entries 0 19535054 Jim Stafford responded to "Quicken R8.10 issues build" 2018-05-21T13:47:30Z 2018-05-21T13:47:30Z Jim Stafford jim_stafford_hncd40skyxq0f I concur on the mouse stealing.&nbsp; Only when I'm working within Quicken, though.&nbsp; Every time Quicken pops up a box or new window, the cursor moves all the way to the top left corner and I have to drag it back down to where it should be, once I figure out where it is.&nbsp; It should just stay where it was, or snap to the default button in the new window or message box. 0 19535389 ps56k responded to "Quicken R8.10 issues build" 2018-05-21T16:01:56Z 2018-05-21T16:01:56Z ps56k ps56k I'm not seeing the mouse stealing action...<br />Just for tracking - could you list the exact actions taken that produce the effect...<br />so we can try and duplicate the scenario - 0 19535399 ps56k responded to "Quicken R8.10 issues build" 2018-05-21T16:04:52Z 2018-05-21T16:04:52Z ps56k ps56k Does it make sense to break out the 3 issues into separate threads&nbsp; <br />each with a highlighted title ?&nbsp; <br /><br />- Startup Window size and position&nbsp;&nbsp; <br /><br />- Mouse movement stealing&nbsp;&nbsp; <br /><br />- Reconcile Register causes scroll to bottom&nbsp;&nbsp; 0 19535569 UKR responded to "Quicken R8.10 issues build" 2018-05-21T16:49:25Z 2018-05-21T16:49:25Z UKR ukr_8027544 <p>&gt; "the cursor moves all the way to the top left corner"</p><p>Jim,<br />Do you have your Mouse Properties set to "Snap To" the default button in a dialog box"? (Control Panel / Mouse (Properties) / Pointer Options)</p><p>This will cause the mouse pointer to move if the dialog window does not have a default button programmed.</p><p>There have been numerous discussions here about "Snap To" in the past.<br />Until the Quicken programmers get around to fixing each and every dialog window in a future version of Quicken you might want to turn off "Snap To" mouse properties.</p> 0 19535629 ps56k responded to "Quicken R8.10 issues build" 2018-05-21T17:11:07Z 2018-05-21T17:11:07Z ps56k ps56k YES - just tried it - Win10 feature 1803&nbsp; <br />bottom left corner Menu --&gt; Settings --&gt; Devices --&gt; Mouse --&gt;&nbsp;&nbsp; <br />--&gt; Additional Options --&gt; Pointer Options --&gt; checkbox for SNAP TO - <br /><br />checkmarked --&gt; causes the bug ....&nbsp;&nbsp;&nbsp; <br />ie - start Q2018 --&gt; click on One-Step Update --&gt; <br />mouse jumps to upper left screen corner - <br /><br />Turn off (un-checkbox) the SNAP TO item ---&gt; NO BUG exhibited -&nbsp;&nbsp; 0 19535844 Jim Stafford responded to "Quicken R8.10 issues build" 2018-05-21T18:39:51Z 2018-05-21T18:39:51Z Jim Stafford jim_stafford_hncd40skyxq0f THANK YOU for giving me an explanation of what's causing this - that "snap to" is on and Q doesn't have a default button in these other windows.&nbsp; So now at least I know why Q is doing this when nothing else does.&nbsp; I'm not about to turn off "snap to" because I like it on for everything else.&nbsp; It's only Q having this problem. 0 19541136 Jon Topp responded to "Quicken R8.10 issues build" 2018-05-23T21:36:09Z 2018-05-23T21:36:09Z Jon Topp jon_topp &nbsp;Issues with Build – started immediately after loading the ugrade<p></p> <p>&nbsp;Cannot save a report to Quicken PDF.&nbsp; It reports that the file is in use by another program, but the file name is new and cannot be in use.</p> <p>&nbsp;Cannot open a split transaction in a mortgage account to adjust the interest/principle split.&nbsp; Kicked out to the standard error reporting screen.&nbsp; Later discovered it does the same thing in a credit card account, trying to adjust the split on an existing transaction.&nbsp; Same error report screen.</p> <p>&nbsp;Cannot select a category for a Misc Exp in an investment account (IRA).&nbsp; Can enter the amount and save, but when trying to add a category, kicked out to the error report screen.</p> <p>&nbsp;Cannot re-categorize existing transactions from inside a report. &nbsp;In this case, selected two transactions.&nbsp; Was kicked out to the error reporting screen when trying to select the new category.</p> <p>&nbsp;Cannot enter a new split transaction in a checking account.&nbsp; Kicked out to the error reporting screen.</p> <p><br /></p> 0 19541186 ps56k responded to "Quicken R8.10 issues build" 2018-05-23T22:00:12Z 2018-05-23T22:00:12Z ps56k ps56k Running Win10 - 1803 -&nbsp;&nbsp; <br />have Q2018 - R.10 -; <br /><br />tried all - all work here -&nbsp;&nbsp; <br /><br />PDF - brought up report, --&gt; Print --&gt; select Quicken PDF on NUL --&gt; Print --&gt;&nbsp; <br />choose file name... I saved the file in my /Quicken Files/ sub-dir&nbsp;&nbsp; <br />BTW - are you aware that Windows now has a virtual PDF printer&nbsp;&nbsp; <br />- select --&gt; Microsoft Print To PDF&nbsp;&nbsp; <br /><br />Splits - tried all the actions....&nbsp; in our checking acct - all ok -&nbsp;&nbsp; <br />- split an existing single transaction and saved <br />- changed the category and amounts on the just entered transaction and saved <br />- 0 19541213 U S responded to "Quicken R8.10 issues build" 2018-05-23T22:14:56Z 2018-05-23T22:14:56Z U S ushir Version: Quicken 2018 H&amp;B; May 2018 update has issue with reports showing all numbers repeated across instead of category, desc, date, amount, etc. <br /><br />Opened case with Quicken, tech confirmed as bug and has a case open, but FYI to others. <br /><br />Tech had me downgrade all the way back to initial download version of 2018 available under My Downloads, and told me not to apply updates. <br /><br />They should make the monthly updates available online, or at least the previous version, but that is not possible he said right now. 0 19541218 Jon Topp responded to "Quicken R8.10 issues build" 2018-05-23T22:17:01Z 2018-05-23T22:17:01Z Jon Topp jon_topp Can I revert to the previous build.&nbsp; Trust me, these happen for me.&nbsp; The started with the new build and have never occurred before.&nbsp; Quirken is that way.&nbsp; They work for you, not for me.&nbsp; This is really hampering the way I work.<br /><br />I mis-stated the message received when unable to print to PDF.&nbsp; It is" Printer not activated, error code -30."&nbsp; &nbsp;The "in use by another program" issue that I have resolved. 0 19541232 Jon Topp responded to "Quicken R8.10 issues build" 2018-05-23T22:28:21Z 2018-05-23T22:28:21Z Jon Topp jon_topp Thanks for the tip on Microsoft Print to PDF.&nbsp; That does work for me.&nbsp; Quicken PDF on NUL still does not.&nbsp; That solves one issue. 0 19541242 ps56k responded to "Quicken R8.10 issues build" 2018-05-23T22:35:36Z 2018-05-23T22:35:36Z ps56k ps56k from another searched thread -&nbsp;&nbsp; <br />don't know which part of the Quicken PDF Printer might be missing or broekn - <br /><br /><a href="" rel="nofollow" title="Link:"></a> 0 19541259 Jon Topp responded to "Quicken R8.10 issues build" 2018-05-23T22:53:11Z 2018-05-23T22:53:11Z Jon Topp jon_topp Thanks, worth a try.&nbsp; I appreciate your help.&nbsp; I am running Windows 10 Pro.&nbsp; If I look at Quicken Properties&gt;Compatibility, it is checked to be compatible with Windows 8.&nbsp; That did not fix the issue, but was just wondering if that should be unchecked. 0 19541266 ps56k responded to "Quicken R8.10 issues build" 2018-05-23T22:58:15Z 2018-05-23T22:58:15Z ps56k ps56k I have NONE of the boxes checkmarked under the Compatability tab - Win10 0 19541398 Jon Topp responded to "Quicken R8.10 issues build" 2018-05-24T00:12:30Z 2018-05-24T00:12:30Z Jon Topp jon_topp Ok, thanks again.&nbsp; I figured that should be the case.&nbsp; Did not fix the problems, but can't hurt.&nbsp; I think I am ready for a re-install. 0 19555881 don responded to "Quicken R8.10 issues build" 2018-05-31T12:22:45Z 2018-05-31T12:22:45Z don don_3507861 I agree that the windows feature 'Snap To default' or whatever it's called is likey the culprit.&nbsp; However, Quicken has to live in the windows world.&nbsp; I can repro 100% any of the following:&nbsp; 1) Launching quicken - top left corner 2) Starting 1-step update - top left corner 3)1 step update finishes - top left corner.<br /><br />At no time is there a visible dialog in the top left corner of my screen.<br /><br />What is just a maddening is that seemingly NONE of the visible dialog windows have a button marked as "Default" because I can't recall any time that the mouse snaps to a usable default button while there are at least 3 1005 repro condition where it snaps to 0,0.&nbsp; This is a design problem in quicken, most likely using a window positioned off-screen for some reason, that causes MY computer to be unusable while 1-Step update is running and MY computer to be flaky while Quicken is launching. 0 19555887 don responded to "Quicken R8.10 issues build" 2018-05-31T12:25:32Z 2018-05-31T12:25:32Z don don_3507861 The GetSatisfaction moderators seem to want to close my threads unless I clearly indicate that these are new problems with each release of Quicken for Windows.&nbsp; I am for whatever gets these problems logged into the Quicken Developers and prioritized as decades-long bugs that cause real users extreme dissatisfaction with the only available personal finance software available.&nbsp; I would MUCH rather be able to tell everyone to use Quicken than admit that I'm forced to use a sub-par app to manage my finances. 0 19555890 don responded to "Quicken R8.10 issues build" 2018-05-31T12:26:55Z 2018-05-31T12:26:55Z don don_3507861 On this release, when I ran 1-step update right now, at the end of the process the error dialog that is only supposed to appear when errors occur (as the checkbox clearly states) and seems to be offering me a software update.<br /><br />I appreciate software updates but they are interfering with my work flow of managing my finances.&nbsp; I would prefer than Quicken follow the Chrome update pattern of downloading updates and silently installing them.&nbsp; quicken should "just work" and always be on the latest version.<br /><br />As you are working on implementing a better software update process, please decouple the software update from managing my financial information with one-step update.&nbsp; At a minimum I should be able to complete the process of accepting the downloaded information before my workflow is interrupted by stopping, updating and restarting Quicken and filing feedback.&nbsp; updating my transactions is not a request to get the latest version of quicken 0 19555901 don responded to "Quicken R8.10 issues build" 2018-05-31T12:33:32Z 2018-05-31T12:33:32Z don don_3507861 Size the Quicken window to anything but maximized. Position the quicken window so 2/3 of it is off screen on right side if your monitor.&nbsp; Close quicken.&nbsp; Open Quicken.&nbsp; The Quicken window is centered on the monitor.&nbsp; I expect the window to be opened exactly where I last closed it.&nbsp; (mouse stealing occurs at open) 0 19555906 don responded to "Quicken R8.10 issues build" 2018-05-31T12:37:42Z 2018-05-31T12:37:42Z don don_3507861 1) Thank you.&nbsp; 2) launch control panel -&gt; Change mouse Settings -&gt; Pointer options tab -&gt; Enable "Automatically move pointer to default button in a dialog box".&nbsp; Close Quicken.&nbsp; Open Quicken.&nbsp; Mouse stealing occurs during launch prior to window display.&nbsp; 3) Thank you.&nbsp; 1 &amp; 3) now these are confirmed, is there an ETA for a fix.&nbsp; 1 mo, 6 mo, 12 mo, never?&nbsp; Knowing will be better than not knowing. 0 19555908 don responded to "Quicken R8.10 issues build" 2018-05-31T12:38:57Z 2018-05-31T12:38:57Z don don_3507861 Funny.&nbsp; I use "It works for me" often at work. I know how maddening that is to hear.&nbsp; And no you can't revert.&nbsp; Only forward. 0 19555986 Roger M responded to "Quicken R8.10 issues build" 2018-05-31T13:14:25Z 2018-05-31T13:14:25Z Roger M r_miller_fpd7roae8x6yg Tried it. The Quicken window opens EXACTLY where I had placed it. And no mouse stealing. 0 19556015 Roger M responded to "Quicken R8.10 issues build" 2018-05-31T13:26:48Z 2018-05-31T13:26:48Z Roger M r_miller_fpd7roae8x6yg CANNOT duplicate any of these issues. Running latest rev 9.30 of QWin 2018. 0 19559870 mshiggins responded to "Quicken R8.10 issues build" 2018-06-02T05:07:31Z 2018-06-02T05:07:31Z mshiggins mshiggins From C. D. Bales:<br /><br /> "I mis-stated the message received when unable to print to PDF. It is 'Printer not activated, error code -30'".<br /><br /> Problems with the Quicken PDF printer have been around for a long time, and I'm not aware that they have ever been totally "fixed" - but not all users experience the problems.<br /><br /> However, I know of no reason to blindly continue using the Quicken PDF printer when perfectly good alternatives are available.<br /><br /> Years ago, I also had PDF printer problems (with the same error message reported in this discussion) with Quicken running in Windows 7. Not finding any fixes/workarounds that helped, I long ago began using another PDF printer for all my PDF printing, including printing from Quicken: and I have never had PDF printing problems in Quicken since.<br /><br /> Here's a discussion with comments on the subject of Quicken's PDF printer, from a very knowledgeable Quicken (and Windows) user (note particularly the bolded text).<br /><br /> <a href="" rel="nofollow"></a> 0 19560012 don responded to "Quicken R8.10 issues build" 2018-06-02T11:06:01Z 2018-06-02T11:06:01Z don don_3507861 Mouse stealing probably requires "snap to" to be turned on.&nbsp; I'm glad it works for you.&nbsp; It's 100% repro for me and SUPER annoying.&nbsp; For example, I'm using Chrome to leave this feedback and Chrome opens exactly where I left it when I last closed it - size and position.&nbsp; It's not my PC or me, it's Quicken. 0 19560019 don responded to "Quicken R8.10 issues build" 2018-06-02T11:12:24Z 2018-06-02T11:12:24Z don don_3507861 hmmm ... Chrome also refuses to position itself with part of the window dangling offscreen so perhaps that's a windows change.&nbsp; However, if I position Chrome in it's smallest allowed window size and close it, Chrome re-opens at the exact same size and place.&nbsp; quicken always opens at some saved size and location, regardless of where I placed the window or how I sized it&nbsp; when i closed it. 0