http://m.getsatisfaction.com/topics/7737413 Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week 2018-06-09T15:26:14Z 2018-05-18T14:12:35Z 7737413 http://m.getsatisfaction.com/topics/7737413 7737413 Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week 2018-06-09T15:26:14Z 2018-05-18T14:12:35Z Bob Maxson http://m.getsatisfaction.com/people/8452667 https://www.gravatar.com/avatar/dfc637104de1e55f22aa9430800ccaea?d=identicon&s=55&r=PG robertmaxson3rd Quicken 2017 R15.13 error&nbsp; "Quicken could not retrieve list of billers at this point. Please try again later"&nbsp; This started about a week maybe two weeks, went ahead and upgraded to R15.15 but no fix, have reset Quicken cloud, synced multiple times, etc.&nbsp; All other functions seem okay.&nbsp; Suggestions please problem paying_bills paying_bills, windows pending 19 15 12 comment http://m.getsatisfaction.com/topics/7737413/replies/19532674 http://m.getsatisfaction.com/topics/7737413 19532674 Quicken Tyka responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-19T17:08:50Z 2018-05-19T17:08:50Z Quicken Tyka http://m.getsatisfaction.com/people/8730399 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11196099/tyka_medium.jpg tyka_rose_snyder Hey Bob,<br /><br />Sorry you're experiencing this difficulty.<br /><br />That particular message isn't listed in the Online Bill Center Errors at&nbsp;<a href="https://www.quicken.com/support/quicken-online-bill-center-errors" rel="nofollow" target="_blank">https://www.quicken.com/support/quicken-online-bill-center-errors</a>.<br /><br />I would contact support directly at&nbsp;<a href="https://www.quicken.com/support#contact-support" rel="nofollow">https://www.quicken.com/support#contact-support</a>.<br /><br />They have the tools to investigate this specific error message and correct it.<br /><br />-Quicken Tyka 0 http://m.getsatisfaction.com/topics/7737413/replies/19533212 http://m.getsatisfaction.com/topics/7737413 19533212 Prof Quill responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-20T01:28:55Z 2018-05-20T01:28:55Z Prof Quill http://m.getsatisfaction.com/people/8783215 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10956568/photo_medium.jpg prof_quill Well, Bob isn't making it up, I'm seeing it too.&nbsp; Might I suggest that one response would be to indeed list and explain it?<br /><br />Anyway, I don't much use or rely on this feature so don't know when it began failing,&nbsp; and not so sure I feel like opening a dialog with support.&nbsp;<br /><br />BTW, the 'Start Over' is grayed out and non-clickable, only option is Close.<br /><br />Quicken 2017 R15.15<br /><br /><br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1731002/RackMultipart20180520-91278-fh3ire-Billers_inline.jpg?1526779015" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1731002/RackMultipart20180520-91278-fh3ire-Billers_inlinejpg1526779015" /> 0 http://m.getsatisfaction.com/topics/7737413/replies/19533761 http://m.getsatisfaction.com/topics/7737413/replies/19533212 19533761 Quicken Tyka responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-20T17:51:11Z 2018-05-20T17:51:11Z Quicken Tyka http://m.getsatisfaction.com/people/8730399 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11196099/tyka_medium.jpg tyka_rose_snyder Hey Prof Quil,<br /><br />Unfortunately, we don't have the tools to research this specific error message here on the Community.<br /><br />Support has access to review the online billers connected to the account and research what this specific error message means or relates too.<br /><br />I didn't believe this error message to be made up, I simply lack the tools to research and provide the steps necessary to diagnose and correct this issue.<br /><br />Thank you for providing screenshot and contributing on this post!<br /><br />-Quicken Tyka 0 http://m.getsatisfaction.com/topics/7737413/replies/19540774 http://m.getsatisfaction.com/topics/7737413 19540774 David Budd responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-23T18:56:29Z 2018-05-23T18:56:29Z David Budd http://m.getsatisfaction.com/people/9668697 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11275966/photo_medium.jpg david_budd_eg41l1enm77bb Quicken 2018 R8.10 (27.1.8.10)<br /><br />Same issue recently surfaced for me.&nbsp; I intentionally removed an existing biller (Chase), then attempted to add again - received, "Unable to update billers" error as noted below.&nbsp; Like Mr. Maxon, I also, "reset Quicken cloud, sync'd multiple times, etc." and despite all other functions seeming to be working properly, I am unable to get past this for several days now.&nbsp; Bob, any luck getting a response from Support?....curious if this is yet another product defect or is a problem <br />on the biller's side.&nbsp; Thx<br /><br />&nbsp; <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1731668/RackMultipart20180523-61598-1v571sr-2018-05-23_14-32-28_inline.jpg?1527101612" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1731668/RackMultipart20180523-61598-1v571sr-2018-05-23_14-32-28_inlinejpg1527101612" /> 1 http://m.getsatisfaction.com/topics/7737413/replies/19540883 http://m.getsatisfaction.com/topics/7737413 19540883 Jacqueline Richenback responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-23T19:37:50Z 2018-05-23T19:37:50Z Jacqueline Richenback http://m.getsatisfaction.com/people/9248431 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11127677/photo_medium.jpg jacqueline_richenback This is exactly what I did. I removed "Cox Communications" and got the same&nbsp;"Unable to update billers" error. I'm suspecting that it's a Cox/Quicken problem. 0 http://m.getsatisfaction.com/topics/7737413/replies/19541810 http://m.getsatisfaction.com/topics/7737413 19541810 Rick Goldsmith responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-24T05:08:58Z 2018-05-24T05:08:58Z Rick Goldsmith http://m.getsatisfaction.com/people/8767481 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10949148/photo_medium.jpg rick_goldsmith Same issue here:<br /><br /><a href="https://getsatisfaction.com/quickencommunity/topics/unable-to-add-a-new-online-bill" rel="nofollow" target="_blank" title="Link https//getsatisfactioncom/quickencommunity/topics/unable-to-add-a-new-online-bill">https://getsatisfaction.com/quickencommunity/topics/unable-to-add-a-new-online-bill</a> 0 http://m.getsatisfaction.com/topics/7737413/replies/19543641 http://m.getsatisfaction.com/topics/7737413 19543641 ciarmer responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-24T21:26:30Z 2018-05-24T21:26:30Z ciarmer http://m.getsatisfaction.com/people/8420439 https://www.gravatar.com/avatar/8bb8df113138405b8750124f94bdfee7?d=identicon&s=55&r=PG ciarmer <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/unable-to-add-a-new-online-bill" rel="nofollow" target="_blank">Unable to add a new Online Bill</a>.</em><br /><br /> I am using Quicken 2017 Premier on a PC (R15.15). <br /><br />One of my 10 online bills (Verizon Residential) showed an error message a few days ago. I was asked to re-enter ID, password and security question. Reauthorization failed so I deleted the online bill reminder hoping to be able to re-establish the reminder.<br /><br />I have not been able to set up a new online bill for a few days. Any attempt to set up an online bill for either Verizon or any other vendor results in a message stating "<b>Unable to Update Billers - Quicken could not retrieve the list of billers at this point. Please try again later</b>"<br /><br />I've tried to set up a new online bill for Verizon and a few other vendors periodically over the last few days. The error message has been the same.&nbsp;<br /><br />I have also tried to reset the Quicken Cloud data as suggested in some other posts. That did not help.<br /><br />Any assistance would be appreciated. 0 http://m.getsatisfaction.com/topics/7737413/replies/19543646 http://m.getsatisfaction.com/topics/7737413 19543646 Rick Goldsmith responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-24T21:27:21Z 2018-05-24T21:27:21Z Rick Goldsmith http://m.getsatisfaction.com/people/8767481 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10949148/photo_medium.jpg rick_goldsmith <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/merging-sqn4xhnsk644f" rel="nofollow" target="_blank">Merging</a>.</em><br /><br /> I haven the exact same problem with Quicken 2018 R8.10 Build 27.1.8.10; Window 10 Pro V1803<br /><br />Biller changed their account numbers to I was resetting it up.&nbsp; Biller in the case is Portland General Electric.<br /><br />Note: This conversation was created from a <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/unable-to-add-a-new-online-bill/replies/19541801" rel="nofollow" target="_blank">reply</a> on: <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/unable-to-add-a-new-online-bill" rel="nofollow" target="_blank">Unable to add a new Online Bill</a>. 0 http://m.getsatisfaction.com/topics/7737413/replies/19545629 http://m.getsatisfaction.com/topics/7737413/replies/19540774 19545629 Karen Vierra responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-25T19:03:51Z 2018-05-25T19:03:51Z Karen Vierra http://m.getsatisfaction.com/people/8555927 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11238086/FileOct23,113403AM_medium.jpeg rlvklv322 Same issue, same version of Quicken 0 http://m.getsatisfaction.com/topics/7737413/replies/19546776 http://m.getsatisfaction.com/topics/7737413/replies/19533212 19546776 Prof Quill responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-26T15:50:14Z 2018-05-26T15:50:14Z Prof Quill http://m.getsatisfaction.com/people/8783215 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10956568/photo_medium.jpg prof_quill For what it's worth, several days after this posting, it started working again, and I checked right now and it's fine.&nbsp; I did nothing, like changing any billers, etc, only the 'update all' button.<br /><br />In a sense, that's the kind of fix I like, just wait for it to heal itself! 1 http://m.getsatisfaction.com/topics/7737413/replies/19547339 http://m.getsatisfaction.com/topics/7737413/replies/19533212 19547339 ciarmer responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-26T23:37:00Z 2018-05-26T23:37:00Z ciarmer http://m.getsatisfaction.com/people/8420439 https://www.gravatar.com/avatar/8bb8df113138405b8750124f94bdfee7?d=identicon&s=55&r=PG ciarmer Good to hear.<br />But still not working for me. Same error message. Unable to update billers. Quicken could not etc...... 0 http://m.getsatisfaction.com/topics/7737413/replies/19547813 http://m.getsatisfaction.com/topics/7737413/replies/19533212 19547813 David Budd responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-27T14:42:42Z 2018-05-27T14:42:42Z David Budd http://m.getsatisfaction.com/people/9668697 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11275966/photo_medium.jpg david_budd_eg41l1enm77bb Still no change on my end either... 0 http://m.getsatisfaction.com/topics/7737413/replies/19552462 http://m.getsatisfaction.com/topics/7737413 19552462 Quicken Sarah responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-29T22:20:11Z 2018-05-29T22:20:11Z Quicken Sarah http://m.getsatisfaction.com/people/8594221 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11179917/QIcon_medium.PNG sarah_sturdevant Hello Everyone,<br /><br />Thank you for taking the time to share your experience.&nbsp; The error message "Unable to Update Billers" is a known issue that is being researched by our Development teams.&nbsp; Unfortunately the ticket is still open with Development and there is not an eta on when a resolution will be available.<br /><br />If you have not yet, I would recommend contacting <a href="https://www.quicken.com/support#contact-support" rel="nofollow" title="Link: https://www.quicken.com/support#contact-support">Quicken Support</a> and reference ticket QWIN-12902 for some advanced troubleshooting steps and to have your information added to the open ticket.<br /><br />Thank you,<br /><br />Sarah 0 http://m.getsatisfaction.com/topics/7737413/replies/19553968 http://m.getsatisfaction.com/topics/7737413/replies/19552462 19553968 Gregg responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-05-30T16:07:31Z 2018-05-30T16:07:31Z Gregg http://m.getsatisfaction.com/people/8387249 https://www.gravatar.com/avatar/b01ec8ae4b0f5e7b72979b8b6ae3346a?d=identicon&s=55&r=PG grevak This is also occurring in Quicken H&amp;B 2018 R8.8 Build 27.1.8.8 and has been ongoing for at least two weeks. This is a subscription based product and there is significant loss of functionality, not to mention the business disruption. Is Quicken going to extend the renewal date to compensate for the loss of use? 1 http://m.getsatisfaction.com/topics/7737413/replies/19560160 http://m.getsatisfaction.com/topics/7737413/replies/19552462 19560160 Rob Williams responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-06-02T14:06:48Z 2018-06-02T14:06:48Z Rob Williams http://m.getsatisfaction.com/people/6125537 https://www.gravatar.com/avatar/ceb7f71bd831fc4a1d771825b42774f2?d=identicon&s=55&r=PG rob_williams_5821572 I agree Gregg...&nbsp; I made the same suggestion in another thread about extending the subscription.&nbsp; Seems like in 2018 they fix one thing and break two others.&nbsp; I wish I could just go back to Q2017. 0 http://m.getsatisfaction.com/topics/7737413/replies/19573396 http://m.getsatisfaction.com/topics/7737413 19573396 ciarmer responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-06-09T09:15:10Z 2018-06-09T09:15:10Z ciarmer http://m.getsatisfaction.com/people/8420439 https://www.gravatar.com/avatar/8bb8df113138405b8750124f94bdfee7?d=identicon&s=55&r=PG ciarmer I was finally able to set up a new online bill today. I had not been able to do that for several weeks. No action taken on my part except to just try once again and for whatever reason, rather than get the message "<i>unable to billers .. Quicken could not etc......</i>", I actually was asked one of my security questions for my Verizon account. Once I responded, the online bill was set up.&nbsp;<br /><br />I guess whatever was creating this problem was fixed by someone.&nbsp;<br /><br />Glad this is resolved. My advice to all is to give it another try.&nbsp; 0 http://m.getsatisfaction.com/topics/7737413/replies/19573703 http://m.getsatisfaction.com/topics/7737413 19573703 Jacqueline Richenback responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-06-09T15:25:53Z 2018-06-09T15:25:53Z Jacqueline Richenback http://m.getsatisfaction.com/people/9248431 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11127677/photo_medium.jpg jacqueline_richenback I also finally able to set up a bill for Cox Communications today.&nbsp; Glad it got fixed! 1 http://m.getsatisfaction.com/topics/7737413/replies/19573705 http://m.getsatisfaction.com/topics/7737413/replies/19573396 19573705 Jacqueline Richenback responded to "Quicken 2017 R15.3 "Quicken could not retrieve list of billers at this point. Please try again later" just started within last week" 2018-06-09T15:26:14Z 2018-06-09T15:26:14Z Jacqueline Richenback http://m.getsatisfaction.com/people/9248431 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11127677/photo_medium.jpg jacqueline_richenback Thanks, it worked for me today. 0