http://m.getsatisfaction.com/topics/7739128 Paycheck Errors 2018-11-13T04:01:21Z 2018-05-22T16:03:21Z 7739128 http://m.getsatisfaction.com/topics/7739128 7739128 Paycheck Errors 2018-11-13T04:01:21Z 2018-05-22T16:03:21Z John W. http://m.getsatisfaction.com/people/9670585 https://www.gravatar.com/avatar/34255cb663a6aa1508f4d22ce47cdf61?d=identicon&s=55&r=PG john_w_gvzjuvquy1z4j I have entered paychecks into quicken. They are all properly set up. However, when I click on the checkmark to view the paycheck in the check register, the amounts are gone. I hit enter on one of these transactions, and it wiped out the whole paycheck. Is anyone else experiencing this? Can this be fixed? problem installing_and_updating installing_and_updating, bank_accounts_downloading_and_categorizing active 16 15 6 comment http://m.getsatisfaction.com/topics/7739128/replies/19537963 http://m.getsatisfaction.com/topics/7739128 19537963 NotACPA - QW HBRP 2019 responded to "Paycheck Errors" 2018-05-22T18:12:42Z 2018-05-22T18:12:42Z NotACPA - QW HBRP 2019 http://m.getsatisfaction.com/people/8486064 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875899/original_medium.png notacpa_8wchoth4cq4gm John,More info is needed.What Q product are you running?&nbsp; What Build/Release (you can do HELP, About Quicken for this info)?&nbsp; QWin or QMac?&nbsp; What country?<br />And, how did you create those Paychecks?&nbsp; Using the "Paycheck Wizard"?&nbsp; Or, manually? 0 http://m.getsatisfaction.com/topics/7739128/replies/19538079 http://m.getsatisfaction.com/topics/7739128 19538079 John W. responded to "Paycheck Errors" 2018-05-22T18:59:53Z 2018-05-22T18:59:53Z John W. http://m.getsatisfaction.com/people/9670585 https://www.gravatar.com/avatar/34255cb663a6aa1508f4d22ce47cdf61?d=identicon&s=55&r=PG john_w_gvzjuvquy1z4j I am using Quicken 2018. Current release and I used the paycheck wizard to create the checks in the old version of quicken-2015. 0 http://m.getsatisfaction.com/topics/7739128/replies/19538160 http://m.getsatisfaction.com/topics/7739128/replies/19538079 19538160 NotACPA - QW HBRP 2019 responded to "Paycheck Errors" 2018-05-22T19:30:57Z 2018-05-22T19:30:57Z NotACPA - QW HBRP 2019 http://m.getsatisfaction.com/people/8486064 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875899/original_medium.png notacpa_8wchoth4cq4gm Can you, please,&nbsp; specify the exact Build/Release?<br />And, have you tried Validating your Q data file?&nbsp; Because what you describe MIGHT be a symptom of corrupted data.&nbsp; <br /><br />It could also be a corrupted program installation ... but let's explore the data angle 1st. 1 http://m.getsatisfaction.com/topics/7739128/replies/19619039 http://m.getsatisfaction.com/topics/7739128 19619039 Mark Heil responded to "Paycheck Errors" 2018-07-03T20:11:41Z 2018-07-03T20:11:41Z Mark Heil http://m.getsatisfaction.com/people/486335 https://www.gravatar.com/avatar/24bfac05bc6a215d7f9db55f33bdd7c4?d=identicon&s=55&r=PG mark_heil Same thing happened to me with the last Quicken update, It was only the paychecks that were entered since the update. So i deleted them and re-entered them. Now, I just installed the current version update, and all of those paychecks lost their entries again! The splits still show up when you hover the mouse over the split area of the registry, but when you click the split icon and the paycheck window opens, there is nothing there.<br />Build 27.0.14.02 0 http://m.getsatisfaction.com/topics/7739128/replies/19743480 http://m.getsatisfaction.com/topics/7739128 19743480 Alan responded to "Paycheck Errors" 2018-09-07T16:21:46Z 2018-09-07T16:21:46Z Alan http://m.getsatisfaction.com/people/3702934 https://www.gravatar.com/avatar/ee1d924ae689c42c5496e060062b4656?d=identicon&s=55&r=PG alan_3404973 This happens regularly for me.&nbsp; Quicken 2018 - Home, Business &amp; Rental Property (Build 27.1.8.8 - Windows 10).&nbsp; I typically identify this when I run the Validate and Repair utility which I do regularly to find problems as soon as they occur rather than months later and have trouble remembering how to correct them.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />My observation is that the split data in the Paycheck in my checking account where my net pay is deposited is lost after I download and match the cleared transaction from bank.&nbsp; This occurred yesterday.&nbsp; The paycheck transaction has been in my register without a problem for several days.&nbsp; Only after the download and match occurs do the transfers get broken.&nbsp;&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />When this occurs, all of the entries to other accounts from the transfers in the Paycheck function get orphaned and must be deleted manually.&nbsp; Since I have several, this takes time. 1 http://m.getsatisfaction.com/topics/7739128/replies/19746563 http://m.getsatisfaction.com/topics/7739128 19746563 dweinshel1 responded to "Paycheck Errors" 2018-09-09T17:14:28Z 2018-09-09T17:14:28Z dweinshel1 http://m.getsatisfaction.com/people/3647586 https://www.gravatar.com/avatar/8da3439edf44a72fb25c11ed875436bc?d=identicon&s=55&r=PG dweinshel1 I just found this problem in my data file and found this thread. Q2018 Win on Win 10. This affects transactions going back to 4/276/2018 for me and would be too time consuming to manually correct. Especially if it is not clear what is going on. Is Quicken aware? 1 http://m.getsatisfaction.com/topics/7739128/replies/19813714 http://m.getsatisfaction.com/topics/7739128 19813714 jdl20 responded to "Paycheck Errors" 2018-10-19T15:15:29Z 2018-10-19T15:15:29Z jdl20 http://m.getsatisfaction.com/people/9824648 https://www.gravatar.com/avatar/9a6739ecb27e18e6c5d1448a20bc99e8?d=identicon&s=55&r=PG joel_lamousnery_l0rdalw9nzhmi I am also having the same exact problem.&nbsp; Is Quicken working on solving this issue. 1 http://m.getsatisfaction.com/topics/7739128/replies/19828486 http://m.getsatisfaction.com/topics/7739128 19828486 jkl responded to "Paycheck Errors" 2018-10-27T16:58:47Z 2018-10-27T16:58:47Z jkl http://m.getsatisfaction.com/people/8409556 https://www.gravatar.com/avatar/444d76df3a5f0d037abf4aea58cd5359?d=identicon&s=55&r=PG frustrated44 Same problem. Quicken claims ignorance of the issue. Check for new versions says I have latest, but they said download a patch for latest version released on 10/25, but it will not install<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 1 http://m.getsatisfaction.com/topics/7739128/replies/19828797 http://m.getsatisfaction.com/topics/7739128 19828797 jkl responded to "Paycheck Errors" 2018-10-27T20:44:55Z 2018-10-27T20:44:55Z jkl http://m.getsatisfaction.com/people/8409556 https://www.gravatar.com/avatar/444d76df3a5f0d037abf4aea58cd5359?d=identicon&s=55&r=PG frustrated44 Managed to get Quicken 2019 R15.15 version installed (which was difficult, see&nbsp;<a alt="" href="https://getsatisfaction.com/quickencommunity/topics/there-is-not-enough-space-on-drive-c-to-extract-this-package" name="" rel="nofollow" target="" title="Link httpsgetsatisfactioncomquickencommunitytopicsthere-is-not-enough-space-on-drive-c-to-extract-this-package" type="" value="">https://getsatisfaction.com/quickencommunity/topics/there-is-not-enough-space-on-drive-c-to-extract-...</a>)<br alt="" name="" rel="" target="" title="" type="" value="" />But I still have the same paycheck issue.<br alt="" name="" rel="" target="" title="" type="" value="" />And it is now randomly duplicating transfers from the paycheck into other accounts. One linked, the other not, and I have to delete the duplicate. Still get no entries when opening paycheck<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7739128/replies/19840488 http://m.getsatisfaction.com/topics/7739128 19840488 jkl responded to "Paycheck Errors" 2018-11-03T15:51:57Z 2018-11-03T15:51:57Z jkl http://m.getsatisfaction.com/people/8409556 https://www.gravatar.com/avatar/444d76df3a5f0d037abf4aea58cd5359?d=identicon&s=55&r=PG frustrated44 Still have the same problem with Quicken 2019 R15.16 version<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7739128/replies/19851768 http://m.getsatisfaction.com/topics/7739128 19851768 Carl Siroky responded to "Paycheck Errors" 2018-11-11T03:20:57Z 2018-11-11T03:20:57Z Carl Siroky http://m.getsatisfaction.com/people/9848614 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11344885/photo_medium.jpg carl_siroky Same problem here.&nbsp; &nbsp;I enter the data into a paycheck that was set up using the wizard.&nbsp; &nbsp;It appears to be random, but the "Paycheck" with detailed breakdown of splits is replaced by "Wages and salary"&nbsp; All the detail is gone.&nbsp; I don't know when this happens or what causes it to happen.&nbsp; This same exact thing has happened several times over the past several months....it's not a new problem.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Quicken 2019 R15.15, build 27.1.15.18<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Dear Quicken Support:&nbsp; It's a bug....please fix it!<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7739128/replies/19854428 http://m.getsatisfaction.com/topics/7739128/replies/19743480 19854428 Carl Siroky responded to "Paycheck Errors" 2018-11-13T01:47:23Z 2018-11-13T01:47:23Z Carl Siroky http://m.getsatisfaction.com/people/9848614 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11344885/photo_medium.jpg carl_siroky Yes.&nbsp; The match downloaded transactions process is when this corruption occurs.&nbsp; You can see it if you go into your "Match downloaded transactions" then click on "Manually match".&nbsp; The screen will show that all the paycheck in this manually matched list are tagged as "Wages and Salary".&nbsp; &nbsp;If you match "Paycheck" to one of these then all the detail of the "Paycheck" which you entered&nbsp; in the register will&nbsp; be overwritten by "Wages and Salary" single entry. 0 http://m.getsatisfaction.com/topics/7739128/replies/19854431 http://m.getsatisfaction.com/topics/7739128/replies/19851768 19854431 Carl Siroky responded to "Paycheck Errors" 2018-11-13T01:48:02Z 2018-11-13T01:48:02Z Carl Siroky http://m.getsatisfaction.com/people/9848614 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11344885/photo_medium.jpg carl_siroky I dug into this deeper and found when this happens:&nbsp; The match downloaded transactions process is when this corruption occurs.&nbsp; You can see it if you go into your "Match downloaded transactions" then click on "Manually match".&nbsp; The screen will show that all the paycheck in this manually matched list are tagged as "Wages and Salary".&nbsp; &nbsp;If you match "Paycheck" to one of these then all the detail of the "Paycheck" which you entered&nbsp; in the register will&nbsp; be overwritten by "Wages and Salary" single entry. 1 http://m.getsatisfaction.com/topics/7739128/replies/19854597 http://m.getsatisfaction.com/topics/7739128/replies/19851768 19854597 GeoffG responded to "Paycheck Errors" 2018-11-13T04:01:21Z 2018-11-13T04:01:21Z GeoffG http://m.getsatisfaction.com/people/8342852 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875361/original_medium.jpg geoffg_8027538 From what you describe, something is not right with the paycheck register entry.&nbsp; If you've entered the paycheck as a reminder (which the paycheck wizard does) the paycheck should be entered on or just prior to the day it is due.&nbsp; When a OSU is performed and the bank transactions appear in the download listing, the paycheck should state "Matched".&nbsp; You should not need to match manually if the net amount is set up correctly.&nbsp; Perhaps I am misunderstanding what you stated? 1