http://m.getsatisfaction.com/topics/7740903 We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP 2018-07-21T00:57:29Z 2018-05-25T19:20:02Z 7740903 http://m.getsatisfaction.com/topics/7740903 7740903 We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP 2018-07-21T00:57:29Z 2018-05-25T19:20:02Z Gerry Kelley http://m.getsatisfaction.com/people/9625921 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11261242/photo_medium.jpg gerry_kelley &nbsp;Dear Gerald, We're making security upgrades and have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications. Have questions? Check out our FAQs. We'll keep you posted on our progress to get TD Bank's connection to the automated access service back up and running over the next few weeks after our upgrades are completed. Learn more Thanks, Jason Thacker EVP, Head of Consumer Deposits, Products and Payments problem errors_troubleshooting_olb errors_troubleshooting_olb, bank_accounts_downloading_and_categorizing complete 107 42 14 comment http://m.getsatisfaction.com/topics/7740903/replies/19545758 http://m.getsatisfaction.com/topics/7740903 19545758 John Refalo responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-25T20:07:04Z 2018-05-25T20:07:04Z John Refalo http://m.getsatisfaction.com/people/9673897 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11278486/photo_medium.jpg john_refalo Without this feature I'll be looking for a new bank, very quickly. 1 http://m.getsatisfaction.com/topics/7740903/replies/19545874 http://m.getsatisfaction.com/topics/7740903 19545874 drew2u responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-25T21:11:44Z 2018-05-25T21:11:44Z drew2u http://m.getsatisfaction.com/people/2415679 https://www.gravatar.com/avatar/4a0ba2c8cfeafcbda2e4a8397498174f?d=identicon&s=55&r=PG drew2k From the TD Bank FAQ it sounds like access could be suspended for several weeks.&nbsp; Transactions can be exported to load into Quicken, but that is SO not convenient.&nbsp; Hope this "security upgrade" is handled quickly, and that when it resumes it's not suddenly a feature customers need to pay for...&nbsp;.&nbsp;<a href="http://www.tdbank.com/securityupgrade/" rel="nofollow" target="_blank" title="Link http//wwwtdbankcom/securityupgrade/">http://www.tdbank.com/securityupgrade/</a> 2 http://m.getsatisfaction.com/topics/7740903/replies/19545898 http://m.getsatisfaction.com/topics/7740903 19545898 NotACPA - QW HBRP 2018 responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-25T21:28:32Z 2018-05-25T21:28:32Z NotACPA - QW HBRP 2018 http://m.getsatisfaction.com/people/8486064 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875899/original_medium.png notacpa_8wchoth4cq4gm Curious that this should appear on the same day as the new, European Union "General Data Protection Regulations".&nbsp; <br /><br />Really makes me wonder if there's any connection. 3 http://m.getsatisfaction.com/topics/7740903/replies/19548425 http://m.getsatisfaction.com/topics/7740903/replies/19545758 19548425 Mike Renna responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-27T23:24:18Z 2018-05-27T23:24:18Z Mike Renna http://m.getsatisfaction.com/people/9630434 https://www.gravatar.com/avatar/17ad869568aca39f92c89cde5a64e003?d=identicon&s=55&r=PG mike_renna John, PLEASE post here where you go.&nbsp; We've been 'fans, not customers' of TD (a cute internal motto from Commerce Bank days eons ago - we've been with them that long - 'we don't want customers, we want fans'. and for years the customer service has been great).&nbsp; <br /><br />But they took away bill pay from within quicken in 2013.&nbsp; And the 4 years of&nbsp; entering bills on their website AND in Quicken along with this has now got me looking for another bank.<br /><br />are these asking too much?<br />1) Low / no fees if you keep a reasonable balance<br />2) Bill pay from within quicken / quickbooks<br />3) check deposit from within a mobile app<br /><br />Their long 'store' hours were great and I never understood how other banks didn't try to match them.&nbsp; But with technology, I realized&nbsp; the store hours don't really matter / I rarely go into a store anymore - only if we max out our $5K / day or 10K / month deposits via the app.&nbsp; which isn't often. 2 http://m.getsatisfaction.com/topics/7740903/replies/19548993 http://m.getsatisfaction.com/topics/7740903/replies/19545758 19548993 Danielle responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-28T10:51:07Z 2018-05-28T10:51:07Z Danielle http://m.getsatisfaction.com/people/3802544 https://www.gravatar.com/avatar/e38c93afa6e986bff0776ff3d03592c7?d=identicon&s=55&r=PG danielle_3504495 We already started moving over to Republic Bank.&nbsp; A clone of Commerce's foundation since it's built on Vernon's start up philosophy.&nbsp; TD now has become commercial and we can't afford to stay there.&nbsp; When republic did their upgrade they sent out emails more than 2 weeks ahead. They did their commercial accounts and were quite communicative.&nbsp; It was awesome.&nbsp; I have 3 accounts left at TD and I can not wait to move them!<br /><br /><br />&nbsp;(Republic’s led by Vernon W. Hill II, a Moorestown millionaire who founded Commerce in 1973 and oversaw dramatic growth until his abrupt departure one year before its sale. &nbsp;(<a href="https://www.courierpostonline.com/story/news/local/south-jersey/2017/11/06/republic-commerce-bank-vernon-hill-expansion/425925001/" rel="nofollow" title="Link: https://www.courierpostonline.com/story/news/local/south-jersey/2017/11/06/republic-commerce-bank-vernon-hill-expansion/425925001/">https://www.courierpostonline.com/story/news/local/south-jersey/2017/11/06/republic-commerce-bank-ve...</a>) 1 http://m.getsatisfaction.com/topics/7740903/replies/19549144 http://m.getsatisfaction.com/topics/7740903 19549144 Rich M responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-28T12:25:31Z 2018-05-28T12:25:31Z Rich M http://m.getsatisfaction.com/people/8342853 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875398/original_medium.png richmny Probably related to GDPR, but at least the bank is communicating the situation to its customers. 0 http://m.getsatisfaction.com/topics/7740903/replies/19549307 http://m.getsatisfaction.com/topics/7740903/replies/19545758 19549307 Mike Renna responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-28T14:15:29Z 2018-05-28T14:15:29Z Mike Renna http://m.getsatisfaction.com/people/9630434 https://www.gravatar.com/avatar/17ad869568aca39f92c89cde5a64e003?d=identicon&s=55&r=PG mike_renna Danielle - thanks for the info.&nbsp; I thought I heard about Mr. Hill's new bank a while ago (when I was happy with TD) so didn't think much of it.<br /><br />I called them today (Sunday), got someone US based but maybe he was new...was on hold lots of times with simple questions.&nbsp; Their location finder at myrepublicbank.com was down.&nbsp; Little issues, but more importantly, would like to see if you could fill in blanks that he couldn't:<br /><br />Locations? We're in Union County, NJ.&nbsp; Seems farthest north is Pennington, NJ?&nbsp; You have to go to a branch to open accounts, right?<br /><br />Mobile check deposit - he said it was $3K / day, $6K / 30 days?&nbsp; Not too bad. TD is $5K / day and $10K / 30 days.<br /><br />Quicken - the reason we are here talking about this.... He didn't know about billpay through quicken. Looking at their website, I found a quicken page with links to other pages that talk of 'conversions as of 4/28/18'....&nbsp; so something recent.&nbsp;<br /><br /><a href="https://www.myrepublicbank.com/sites/www.myrepublicbank.com/files/quicken_win_conv_ewc-ewc.pdf" rel="nofollow">https://www.myrepublicbank.com/sites/www.myrepublicbank.com/files/quicken_win_conv_ewc-ewc.pdf</a><br /><br />Sounds like what happened to TD back in 2013 when they STOPPED allowing billpay through quicken.<br /><br />&gt;&gt;&gt; Have you gotten up and running with the Republic accounts and quicken?&nbsp; (and Quickbooks? I have a business account also).&nbsp; can we billpay through QB and Quicken after this 'conversion' at the end of April? 1 http://m.getsatisfaction.com/topics/7740903/replies/19556625 http://m.getsatisfaction.com/topics/7740903 19556625 Quicken Alex responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-31T16:54:19Z 2018-05-31T16:54:19Z Quicken Alex http://m.getsatisfaction.com/people/9649941 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11269170/QuickenLogo_medium.jpg quicken_alex Hello Gerry,<br /><br />Thank you for posting this update from&nbsp;TD Bank, we appreciate the head's up!<br /><br />We can confirm that TD Bank has notified us of these security upgrades and temporary suspension of automated access. They have asked that we direct users to their security upgrade FAQ at&nbsp;<a href="http://www.tdbank.com/securityupgrade/" rel="nofollow" target="_blank" title="Link http//wwwtdbankcom/securityupgrade/">http://www.tdbank.com/securityupgrade/</a>. Alternatively, you may contact&nbsp;their Customer Service team at&nbsp;1-888-751-9000.&nbsp;&nbsp;<br /><br />I hope this helps!<br /><br />Alex 0 http://m.getsatisfaction.com/topics/7740903/replies/19556703 http://m.getsatisfaction.com/topics/7740903 19556703 Mike Renna responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-31T17:29:49Z 2018-05-31T17:29:49Z Mike Renna http://m.getsatisfaction.com/people/9630434 https://www.gravatar.com/avatar/17ad869568aca39f92c89cde5a64e003?d=identicon&s=55&r=PG mike_renna direct us to a bank that doesn't turn off quicken access!&nbsp; and does offer billpay.<br /><br />Why are you a parrot of a bank that doesn't care about customers?<br /><br />For others, check this list that Quicken's CEO doesn't even know exists:<br /><br /><a href="https://fi.intuit.com/fisearchbasic/personal/quicken/basic_search/Quicken_windows.html" rel="nofollow" target="_blank" title="Link https//fiintuitcom/fisearchbasic/personal/quicken/basic_search/Quicken_windowshtml">https://fi.intuit.com/fisearchbasic/personal/quicken/basic_search/Quicken_windows.html</a><br /><br />Who knows which of the banks with billpay are good?&nbsp; (along with low costs / reasonable average balances, deposits via app (with reasonably large maximums, at least once they get to know us).&nbsp; Oh, and business AND personal accounts.&nbsp; 0 http://m.getsatisfaction.com/topics/7740903/replies/19556734 http://m.getsatisfaction.com/topics/7740903/replies/19556703 19556734 NotACPA - QW HBRP 2018 responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-05-31T17:41:46Z 2018-05-31T17:41:46Z NotACPA - QW HBRP 2018 http://m.getsatisfaction.com/people/8486064 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875899/original_medium.png notacpa_8wchoth4cq4gm Mike,Alex has no way of knowing what banks are available in your area.&nbsp; <br /><br />And with thousands of FI's on the list that you provided, she really can't scan for the ones that meet your criteria.<br />She also has no way of knowing which of those banks charges fees for Q access.<br />SO, do some research yourself ... and lighten up. She's a Q Employee ... not your "parrot". 1 http://m.getsatisfaction.com/topics/7740903/replies/19562894 http://m.getsatisfaction.com/topics/7740903 19562894 Richard Scalzo responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-04T14:08:01Z 2018-06-04T14:08:01Z Richard Scalzo http://m.getsatisfaction.com/people/9300422 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11147222/photo_medium.jpg richard_scalzo This is more than a few weeks. the security upgrade was announced back in Feb.&nbsp; TD Bank has been ok for me (I use their notary service( but they better get their act together soon. 0 http://m.getsatisfaction.com/topics/7740903/replies/19563434 http://m.getsatisfaction.com/topics/7740903 19563434 Omega888 responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-04T17:09:22Z 2018-06-04T17:09:22Z Omega888 http://m.getsatisfaction.com/people/8443538 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11282418/avatar_medium.jpg snml_azbu542bkc3hr Same here.&nbsp; I tried to import td bank files from the online page, &amp; the "export failed'. 1 http://m.getsatisfaction.com/topics/7740903/replies/19563450 http://m.getsatisfaction.com/topics/7740903 19563450 Dwight Arthur responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-04T17:14:59Z 2018-06-04T17:14:59Z Dwight Arthur http://m.getsatisfaction.com/people/8792029 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10961734/sass_medium.jpg dwight_arthur_53qizosn3w2wt <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/td-bank-security-upgrade" rel="nofollow" target="_blank">TD Bank Security Upgrade</a>.</em><br /><br /> Using Quicken 2017 home and business, when I try to synch transactions from TD Bank, for the last week or so I get a popup that says that quicken access has been suspended pending implementation of a security fix at TD. It provides a link (tdbank.com/securityupgrade) that says I sould manually download transactions from the TD website and load them into Quicken. I'm ok doing this for a temporary period. I have removed TD from my onestep and everything should be fine. However, whenever I run onestep update, I get the popup from TD telling me about thes eight to twelve times, which is very annoying. I would think that removing TD from onestep would be sdequate to make this popup go away. Please advise how to make the popup stop. 1 frustrated http://m.getsatisfaction.com/topics/7740903/replies/19563452 http://m.getsatisfaction.com/topics/7740903 19563452 Mike Renna responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-04T17:15:06Z 2018-06-04T17:15:06Z Mike Renna http://m.getsatisfaction.com/people/9630434 https://www.gravatar.com/avatar/17ad869568aca39f92c89cde5a64e003?d=identicon&s=55&r=PG mike_renna So their work around failed?&nbsp; Wonder if they have a work around for their work around. 0 http://m.getsatisfaction.com/topics/7740903/replies/19563615 http://m.getsatisfaction.com/topics/7740903/replies/19563452 19563615 Richard Scalzo responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-04T18:20:15Z 2018-06-04T18:20:15Z Richard Scalzo http://m.getsatisfaction.com/people/9300422 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11147222/photo_medium.jpg richard_scalzo It's only been weeks. 0 http://m.getsatisfaction.com/topics/7740903/replies/19567647 http://m.getsatisfaction.com/topics/7740903 19567647 jrcorney responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-06T14:11:32Z 2018-06-06T14:11:32Z jrcorney http://m.getsatisfaction.com/people/8497272 https://graph.facebook.com/v2.5/1048657231965674/picture?type=normal jrcorney <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/td-bank-security-upgrade-delay" rel="nofollow" target="_blank">TD BAnk Security Upgrade Delay</a>.</em><br /><br /> Does anyone know the details for the delay related to the TD Security Update that precludes no capability to update ones Quicken Accounts? <br /><br /><strong>We're making security upgrades and have temporarily suspended automated access from TD Bank to Quicken® and QuickBooks® <br /> desktop applications. We'll keep you updated on our progress to get TD <br /> Bank's connection to the automated access service back up and running <br /> over the next few weeks after our enhancements are completed. Check back <br /> here for updates.</strong> 0 http://m.getsatisfaction.com/topics/7740903/replies/19569957 http://m.getsatisfaction.com/topics/7740903 19569957 Rob responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-07T16:05:28Z 2018-06-07T16:05:28Z Rob http://m.getsatisfaction.com/people/3510338 https://graph.facebook.com/v2.0/10208939552794654/picture?type=normal rob_michael This has been over 2 weeks and the fact they didn't have their act together before implementing the upgrades is bringing their competence to do the job properly into question.&nbsp; Coupled with the fact they did away with direct bill pay through Quicken is making me wonder if it's time to change banks. 0 http://m.getsatisfaction.com/topics/7740903/replies/19575958 http://m.getsatisfaction.com/topics/7740903/replies/19563450 19575958 David responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-11T13:16:13Z 2018-06-11T13:16:13Z David http://m.getsatisfaction.com/people/861149 https://www.gravatar.com/avatar/3a76434d4867a761b0909936328d1126?d=identicon&s=55&r=PG david_587312 <p>I had the same. I edited my three TD accounts to "deactivate" online service until the upgrades are completed. That solved the problem. I figured I was going to need to deactivate/reactivate when the upgrade was completed anyway, so no real loss.</p><p>I know this is inconvenient, but I'm not sure that it's so inconvenient that it's worth moving banks. Yes it's more clicks to log into their site and download your daily activity, but is it really less effort to fully move banks? Especially if you have loans, safe deposit boxes, etc.? I say no. I actually got a call from TD last week (unprompted by my) making sure I knew about the upgrade, offering to answer questions, and apologizing for the inconvenience. I thought that was above and beyond.</p> 0 http://m.getsatisfaction.com/topics/7740903/replies/19578069 http://m.getsatisfaction.com/topics/7740903/replies/19556625 19578069 Dave VanArsdale responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-12T12:02:40Z 2018-06-12T12:02:40Z Dave VanArsdale http://m.getsatisfaction.com/people/9691983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11285774/photo_medium.jpg dave_vanarsdale Did that ... and TD says is Quicken's problem.&nbsp;&nbsp; 1 http://m.getsatisfaction.com/topics/7740903/replies/19578608 http://m.getsatisfaction.com/topics/7740903 19578608 Omega888 responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-12T16:32:57Z 2018-06-12T16:32:57Z Omega888 http://m.getsatisfaction.com/people/8443538 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11282418/avatar_medium.jpg snml_azbu542bkc3hr Just got a Quicken update today, yet the problem still remains. 0 http://m.getsatisfaction.com/topics/7740903/replies/19581431 http://m.getsatisfaction.com/topics/7740903/replies/19556625 19581431 Quicken Alex responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-13T23:31:02Z 2018-06-13T23:31:02Z Quicken Alex http://m.getsatisfaction.com/people/9649941 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11269170/QuickenLogo_medium.jpg quicken_alex Hello Dave,<br /><br />I apologize for any misinformation you may have previously been provided. TD Bank has alerted many of their customers of their current security upgrades, and they've asked that we direct all questions to this link:&nbsp;<a href="http://www.tdbank.com/securityupgrade/" rel="nofollow">http://www.tdbank.com/securityupgrade/</a>.<br /><br />If you have any additional questions regarding these changes and when they will be complete, please contact TD Bank directly at the number provided in the link above.<br /><br />I hope this helps!<br /><br />Alex 0 http://m.getsatisfaction.com/topics/7740903/replies/19581450 http://m.getsatisfaction.com/topics/7740903/replies/19556625 19581450 sjmsing responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-13T23:44:10Z 2018-06-13T23:44:10Z sjmsing http://m.getsatisfaction.com/people/8384214 https://www.gravatar.com/avatar/b195f8ed3417a427dddea2f050834961?d=identicon&s=55&r=PG sjmsing Dave, does this response from a Quicken employee make any sense based on your contact with TD? Alex just referred everyone to the same link without any new info.<span class="_wysihtml5-temp"></span> 0 http://m.getsatisfaction.com/topics/7740903/replies/19581456 http://m.getsatisfaction.com/topics/7740903/replies/19556625 19581456 Dave VanArsdale responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-13T23:46:59Z 2018-06-13T23:46:59Z Dave VanArsdale http://m.getsatisfaction.com/people/9691983 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11285774/photo_medium.jpg dave_vanarsdale Alex:&nbsp; YOu directed me to the following site.&nbsp; I called them and apparently I can now download from TD Bank to Quicken.&nbsp; Thanks for the help.<br /><a href="http://www.tdbank.com/securityupgrade/" rel="nofollow" title="Link: http://www.tdbank.com/securityupgrade/">http://www.tdbank.com/securityupgrade/</a> 1 http://m.getsatisfaction.com/topics/7740903/replies/19582972 http://m.getsatisfaction.com/topics/7740903 19582972 Eric Tiffany responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-14T18:03:08Z 2018-06-14T18:03:08Z Eric Tiffany http://m.getsatisfaction.com/people/617378 https://graph.facebook.com/v2.5/10208928609251293/picture?type=normal eric_tiffany The TD Bank page has been updated with info about how to restore your access from Quicken/Quickbooks:&nbsp;&nbsp;<a href="http://www.tdbank.com/securityupgrade/" rel="nofollow" target="_blank" title="Link http//wwwtdbankcom/securityupgrade/">http://www.tdbank.com/securityupgrade/</a><br /><br />You need to call the number indicated&nbsp;and jump through a bunch of automated hoops, then talk to representative, but at the end I was able to download transactions into Quicken (Mac 2018).&nbsp; &nbsp;Once.&nbsp; &nbsp;<br />We'll see how long this lasts. 0 http://m.getsatisfaction.com/topics/7740903/replies/19583006 http://m.getsatisfaction.com/topics/7740903/replies/19556625 19583006 Omega888 responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-14T18:20:35Z 2018-06-14T18:20:35Z Omega888 http://m.getsatisfaction.com/people/8443538 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11282418/avatar_medium.jpg snml_azbu542bkc3hr I also contacted TD Bank, and they also said it's a Quicken problem.<br /><br />Quicken 2016, Windows 7 0 http://m.getsatisfaction.com/topics/7740903/replies/19584932 http://m.getsatisfaction.com/topics/7740903 19584932 Omega888 responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-15T17:20:11Z 2018-06-15T17:20:11Z Omega888 http://m.getsatisfaction.com/people/8443538 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11282418/avatar_medium.jpg snml_azbu542bkc3hr I called that number yesterday, and they say it's a Quicken 2016 problem.<br /><br />Is anyone from Quicken ever going to address this issue???<br /><br />It's really gotten quite annoying to have to manually update&nbsp; :( 0 http://m.getsatisfaction.com/topics/7740903/replies/19585094 http://m.getsatisfaction.com/topics/7740903/replies/19584932 19585094 Eric Tiffany responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-15T18:33:18Z 2018-06-15T18:33:18Z Eric Tiffany http://m.getsatisfaction.com/people/617378 https://graph.facebook.com/v2.5/10208928609251293/picture?type=normal eric_tiffany I suppose that's possible, but...&nbsp; I have Quicken 2018 (Mac) and after calling and following the directions my connection is working again.&nbsp; &nbsp; They explicitly say on that website that it is a TD problem.&nbsp; None of my other connections stopped working, so I would tend to think that the representative you spoke with is ... misinformed.<br /><br />If it<b> is</b> a Q2016 problem, then it will probably never get fixed.&nbsp; &nbsp;In any case, Quicken 2018 is so much better it would be better to upgrade.&nbsp; Q2016 (mac) sucked rocks. 0 http://m.getsatisfaction.com/topics/7740903/replies/19585185 http://m.getsatisfaction.com/topics/7740903 19585185 drew2u responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-15T19:11:31Z 2018-06-15T19:11:31Z drew2u http://m.getsatisfaction.com/people/2415679 https://www.gravatar.com/avatar/4a0ba2c8cfeafcbda2e4a8397498174f?d=identicon&s=55&r=PG drew2k I called the number shown on the TD Bank Security Upgrade page, entered my Bank Code, and the automated system immediately asked if I was calling about Quicken. <br /><br />I answered several prompts (specifying Personal, not Business; Windows not MAC, version 2018) and got to an agent in about 3 minutes. <br /><br />I told her I had two Quicken IDs to authorize, she confirmed my identity and one at a time authorized each Quicken ID to connect to TD Bank. She told me to do an update and within seconds it was updating the data in Quicken.&nbsp; We repeated it with the second Quicken ID and same results.<br /><br />The entire process was MUCH easier than I anticipated.&nbsp; Make note that on the TD Bank site it has a notice that you must have attempted to connect your Quicken file to TD Bank within the prior 48 hours before calling.&nbsp; It will still fail, but it will leave a record that your Quicken ID was attempting to connect to TD so this speeds up the whole process.<br /><br />Also, I asked why it was necessary to call in? She said this one-time action was because when they upgraded the back-end security they couldn't automatically re-authorize each of the Quicken IDs that had previously connected to TD.&nbsp; On my own I wonder if (a) they accidentally deleted the list of active IDs, or (b) there was some kind of hacking issue or use of an unauthorized Quicken ID touching someone's funds, so that's why they are going this route.<br /><br />Also, I just want to point out that if it wasn't for THIS site and THIS thread I wouldn't have known that TD Bank was allowing Quicken to connect again.&nbsp; Like many others, I had disabled automatic download to TD Bank from 5/25 when this "pause" was enacted, so that I wouldn't have to see the "error" every day.&nbsp; TD Bank didn't contact me to say it was lifted, and even if I had continued to let Quicken connect to TD Bank and fail, the error message displayed in Quicken is the same today as it was when the pause started, referring me to go to the TD Bank page.&nbsp; The problem with that, and it's not Quicken's fault, is that even today I would think it's just the SAME page that was up when the pause started.&nbsp; There's no way to have known this pause was lifted without actually go to the page every time the error appeared, and who really is going to do that?&nbsp; So TD Bank could REALLY have done a better job here communicating this pause and the lifting of it, advising users directly to contact TD to authorize their Quicken IDs.&nbsp;&nbsp; 5 http://m.getsatisfaction.com/topics/7740903/replies/19585793 http://m.getsatisfaction.com/topics/7740903/replies/19545874 19585793 LFUGILL responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-16T03:01:22Z 2018-06-16T03:01:22Z LFUGILL http://m.getsatisfaction.com/people/8392729 https://graph.facebook.com/v2.5/10156471704236719/picture?type=normal lfugill <p>Still not working - getting annoyed with TD for sure</p><p><br /></p> 0 http://m.getsatisfaction.com/topics/7740903/replies/19586260 http://m.getsatisfaction.com/topics/7740903/replies/19556625 19586260 Betsy Hay Moyer responded to "We have temporarily suspended automated access from TD Bank to the Quicken® and QuickBooks® desktop applications Jason Thacker , EVP" 2018-06-16T15:03:53Z 2018-06-16T15:03:53Z Betsy Hay Moyer http://m.getsatisfaction.com/people/9696770 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11287498//platform/profilepic/_medium. betsy_hay_moyer Dave - did it work?&nbsp; I'm still trying.&nbsp; I'll try again from TD to Quicken.&nbsp; Doesn't work from Quicken to TD!! 0