http://m.getsatisfaction.com/topics/7745529 Patient File - Default selection for Print / Email 2018-06-14T22:18:29Z 2018-06-05T01:46:59Z 7745529 http://m.getsatisfaction.com/topics/7745529 7745529 Patient File - Default selection for Print / Email 2018-06-14T22:18:29Z 2018-06-05T01:46:59Z DrMat http://m.getsatisfaction.com/people/3440112 https://graph.facebook.com/v2.0/10153370511713274/picture?type=normal docgti Would it be possible to add the ability to set the patients' receipt setting to print/email without having to process a payment, just as a permanent setting in their file like reminders? eg. We print a receipt for a patient and they tell us they don't need it but unless we process another payment for them there is no way to set this in the file<br /><br /> Note: This conversation was created from a <a class="notranslate" href="https://community.smartsoft.com.au/smartsoft/topics/emailing-receipts-in-front-desk-e25lmwq2si6yy/replies/19564619" rel="nofollow" target="_blank">reply</a> on: <a class="notranslate" href="https://community.smartsoft.com.au/smartsoft/topics/emailing-receipts-in-front-desk-e25lmwq2si6yy" rel="nofollow" target="_blank">Emailing receipts in Front Desk</a>. idea active 2 3 4 comment http://m.getsatisfaction.com/topics/7745529/replies/19564887 http://m.getsatisfaction.com/topics/7745529 19564887 Steven responded to "Patient File - Default selection for Print / Email" 2018-06-05T05:57:45Z 2018-06-05T05:57:45Z Steven http://m.getsatisfaction.com/people/7413176 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10970982/profile_medium.jpg steven_7107276 Hi DrMat<br /><br />As you know, we currently remember the patient's previous selection to determine whether print or email is enabled the next time you bill. This was designed to automatically track the patient's preference, without requiring the user to manually update a print or email default from another tab.<br /><br />We like your request to be able to edit this setting without having to do a receipt and will include this in a future upgrade of Front Desk. As a bonus, we will allow you to have a different option for different accounts on the Patient’s file. For example, your work cover claim may be dealt with differently than a private claim. 2 http://m.getsatisfaction.com/topics/7745529/replies/19583485 http://m.getsatisfaction.com/topics/7745529 19583485 Justin Tate responded to "Patient File - Default selection for Print / Email" 2018-06-14T22:18:29Z 2018-06-14T22:18:29Z Justin Tate http://m.getsatisfaction.com/people/8746424 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10939808/13592204_10153631045373021_6294732940641587197_n_medium.jpg justin_tate We've had the same problem too.&nbsp; Would love the same option. 0