http://m.getsatisfaction.com/topics/7746527 Default length of casual appointments 2018-06-07T04:52:16Z 2018-06-06T23:35:45Z 7746527 http://m.getsatisfaction.com/topics/7746527 7746527 Default length of casual appointments 2018-06-07T04:52:16Z 2018-06-06T23:35:45Z Andrea Lutt http://m.getsatisfaction.com/people/8762433 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11283075/gcp_col_300_medium.jpg andrea_lutt I have started setting different appointment types to have different lengths depending on the practitioner (we give new grad additional time), and now it seems to have affected the default length of casual appointments.&nbsp; I can't for the life of me figure out how to change that!&nbsp; I just want 1 interval as the default for casual appointments and 2 or 3 or 4 intervals for other appointments according to the appointment type.&nbsp; Where do I find this? question complete 1 4 1 comment http://m.getsatisfaction.com/topics/7746527/replies/19569110 http://m.getsatisfaction.com/topics/7746527 19569110 Jamie responded to "Default length of casual appointments" 2018-06-07T04:52:16Z 2018-06-07T04:52:16Z Jamie http://m.getsatisfaction.com/people/7413163 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10480678/11035305_10152589527352890_2143915289599756082_n_medium.jpg jamie_7107263 Hi Andrea. The default interval for casual appointments is adopted from the per practitioner interval setting of your global default appointment type. <br /><br />This is set in <b>File </b>&gt; <b>System Information</b> &gt; <b>Appointment Book</b> &gt; <b>App Types</b>.<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1734303/RackMultipart20180607-46454-1goylm4-1_inline.jpg?1528346959" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1734303/RackMultipart20180607-46454-1goylm4-1_inlinejpg1528346959" /><br /><br />If a practitioner file has a default appointment type override set, the interval of this appointment type will be used instead. <br /><br />This is set in <b>File </b>&gt; <b>Practitioners </b>&gt; <b>Select Practitioner</b>&nbsp;&gt; <b>Appointment Book</b>.<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1734304/RackMultipart20180607-15679-1nzrzj0-2_inline.jpg?1528347040" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1734304/RackMultipart20180607-15679-1nzrzj0-2_inlinejpg1528347040" /> 1