http://m.getsatisfaction.com/topics/7749122 My newly purchased IP69B doesn't detect nor read USB/SD card. I'm trying here before I return it. 2018-06-12T17:35:24Z 2018-06-12T17:12:54Z 7749122 http://m.getsatisfaction.com/topics/7749122 7749122 My newly purchased IP69B doesn't detect nor read USB/SD card. I'm trying here before I return it. 2018-06-12T17:35:24Z 2018-06-12T17:12:54Z Frédérick Laberge http://m.getsatisfaction.com/people/9692331 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11285871/photo_medium.jpg fr_d_rick_laberge IP69B usb/sd problem problem active 1 2 1 comment http://m.getsatisfaction.com/topics/7749122/replies/19578729 http://m.getsatisfaction.com/topics/7749122 19578729 Bill R. responded to "My newly purchased IP69B doesn't detect nor read USB/SD card. I'm trying here before I return it." 2018-06-12T17:35:24Z 2018-06-12T17:35:24Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Frederick,<br /><br />Thanks for posting. Sorry you're having issues with your Total PA.<br /><br />What is the file format of the SD card you're using, and what size is the card? If it isn't already, your SD card should be in FAT32 format, and 16GB or less.&nbsp;<br /><br />I hope this helps! Let me know if you have any additional questions. 0