http://m.getsatisfaction.com/topics/7750347 Ability to have a Parent Task within Success Plans 2018-06-22T14:45:05Z 2018-06-14T20:38:37Z 7750347 http://m.getsatisfaction.com/topics/7750347 7750347 Ability to have a Parent Task within Success Plans 2018-06-22T14:45:05Z 2018-06-14T20:38:37Z Amanda Neil http://m.getsatisfaction.com/people/9656304 https://www.gravatar.com/avatar/864825941e7150c8ac268f131d2beffd?d=identicon&s=55&r=PG amanda_neil Our use case is specific to adding sub tasks within the Success Plans.&nbsp; Today we have a Success Plan created but need a way to have a mor granular view within the the Objective.&nbsp; So the request is to have the ability to add a sub -task to the Task within a specific Objective.&nbsp; This will allow our CSMs to call out the specific action the they are taking with a customer product, for example.&nbsp; This should also show within the Gannt chart as a sub component to the task. idea 3 7 4 comment http://m.getsatisfaction.com/topics/7750347/replies/19584944 http://m.getsatisfaction.com/topics/7750347 19584944 Rob Begley responded to "Ability to have a Parent Task within Success Plans" 2018-06-15T17:26:57Z 2018-06-15T17:26:57Z Rob Begley http://m.getsatisfaction.com/people/7412099 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10683874/Facepalmorangflipped_medium.png robbegley +1 for this. Add the notion of a Parent Task when creating Playbooks (this would span across all CTA types not just Objective CTAs within Success Plans), allowing for nesting Tasks and creating "Sub-Tasks". 0 http://m.getsatisfaction.com/topics/7750347/replies/19597290 http://m.getsatisfaction.com/topics/7750347 19597290 Dan Ahrens responded to "Ability to have a Parent Task within Success Plans" 2018-06-22T03:11:04Z 2018-06-22T03:11:04Z Dan Ahrens http://m.getsatisfaction.com/people/8169071 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10797429/dan-ahrens_medium.jpg dan_ahrens How many levels do you feel would be needed?<br /><br />Right now within a success plan we have:<br /><ul><li>Success Plan</li><ul><li>Objective</li><ul><li>Task</li></ul></ul></ul>Would a fourth layer be enough or do you see the need to go beyond that?&nbsp;<br /><br />Also, if the business need represented here is to outline to the CSM the specific actions that need to be taken to complete that task, could those steps be delineated in the Description of that task? See example below:<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1736803/RackMultipart20180622-69324-18kzye7-download__45__inline.png?1529637053" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1736803/RackMultipart20180622-69324-18kzye7-download__45__inlinepng1529637053" />&nbsp; 1 http://m.getsatisfaction.com/topics/7750347/replies/19597949 http://m.getsatisfaction.com/topics/7750347 19597949 Amanda Neil responded to "Ability to have a Parent Task within Success Plans" 2018-06-22T14:45:05Z 2018-06-22T14:45:05Z Amanda Neil http://m.getsatisfaction.com/people/9656304 https://www.gravatar.com/avatar/864825941e7150c8ac268f131d2beffd?d=identicon&s=55&r=PG amanda_neil Hi Dan<br />Yes only&nbsp; 4th level is required and think of it as a sub task to the task so adding that level 4 is correct. Also we would need the ability to see it on the Gannt chart at 4 levels, hope that makes sense.&nbsp; Please let me know if you need more details. 0