http://m.getsatisfaction.com/topics/7750410 Scorecard 2.0 Historical Trend Report 2018-06-20T10:10:10Z 2018-06-14T23:17:16Z 7750410 http://m.getsatisfaction.com/topics/7750410 7750410 Scorecard 2.0 Historical Trend Report 2018-06-20T10:10:10Z 2018-06-14T23:17:16Z Morgan Albright http://m.getsatisfaction.com/people/9420344 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11188859/FullSizeRender_medium.jpg morgan_albright I would like to build<br />a report that shows historical overall scores and Risk scores, at least for the last 4 weeks. &nbsp;The scorecards show the weekly history:&nbsp;<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1735534/RackMultipart20180614-13818-1sc1asn-Screen_Shot_2018-06-14_at_6.14.44_PM_inline.png?1529018093" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1735534/RackMultipart20180614-13818-1sc1asn-Screen_Shot_2018-06-14_at_61444_PM_inlinepng1529018093" /><br /><br />Ideally, we'd like to have all of this data in a report so we can better monitor the average trend in an Overall Health score as well as another Measure we use, Risk Score. I've played around with the Scorecard Scorecard Fact objects and Usage Data objects, but cannot get it to work. Any help would be appreciated. question complete 4 4 1 comment http://m.getsatisfaction.com/topics/7750410/replies/19583932 http://m.getsatisfaction.com/topics/7750410 19583932 Aditya Marla responded to "Scorecard 2.0 Historical Trend Report" 2018-06-15T06:39:40Z 2018-06-15T06:39:40Z Aditya Marla http://m.getsatisfaction.com/people/9261158 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11132267/photo_medium.jpg aditya_marla Hi Morgan,<br /><br />Do you use Scorecard&nbsp;2.0 ?&nbsp;This data will be present it the "Account/Relationship Scorecard History" object 2 http://m.getsatisfaction.com/topics/7750410/replies/19584432 http://m.getsatisfaction.com/topics/7750410 19584432 Morgan Albright responded to "Scorecard 2.0 Historical Trend Report" 2018-06-15T13:41:10Z 2018-06-15T13:41:10Z Morgan Albright http://m.getsatisfaction.com/people/9420344 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11188859/FullSizeRender_medium.jpg morgan_albright Perfect! Grouping by "Snapshot Date" was what I hadn't tried in the Account Scorecard History. Thank you! 1 http://m.getsatisfaction.com/topics/7750410/replies/19589410 http://m.getsatisfaction.com/topics/7750410 19589410 Morgan Albright responded to "Scorecard 2.0 Historical Trend Report" 2018-06-18T19:27:56Z 2018-06-18T19:27:56Z Morgan Albright http://m.getsatisfaction.com/people/9420344 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11188859/FullSizeRender_medium.jpg morgan_albright Is there a way that we can make a list with this object on which accounts had a scorecard value change week by week? 0 http://m.getsatisfaction.com/topics/7750410/replies/19593207 http://m.getsatisfaction.com/topics/7750410 19593207 Aditya Marla responded to "Scorecard 2.0 Historical Trend Report" 2018-06-20T10:10:10Z 2018-06-20T10:10:10Z Aditya Marla http://m.getsatisfaction.com/people/9261158 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11132267/photo_medium.jpg aditya_marla Hi Morgan,<br /><br />Could you provide some more details on how you want to see the report? As in do you want a way to report on the accounts where there was a score change WoW?<br />Would a report like this work? (Where you can see what the score was WoW for all the accounts)<br />?<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1736383/12877-1fuskun_inline.png?1529489362" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1736383/12877-1fuskun_inline.png?1529489362" /> 0