http://m.getsatisfaction.com/topics/7750481 Not clearing downloaded transactions 2018-07-06T22:49:02Z 2018-06-15T03:22:08Z 7750481 http://m.getsatisfaction.com/topics/7750481 7750481 Not clearing downloaded transactions 2018-07-06T22:49:02Z 2018-06-15T03:22:08Z crkey http://m.getsatisfaction.com/people/5896400 https://www.gravatar.com/avatar/ce4a55ae85b6d3700ad24ae46c500187?d=identicon&s=55&r=PG christopher_key Quick Mac 2017 v4.7.0.&nbsp; I've downloaded transactions from the bank to my credit card account.&nbsp; All show as cleared except for three:<br />1) Scheduled transaction #1 that matched properly<br />2) Scheduled transaction #2 that did not match<br />3) The downloaded match for #3<br /><br />The downloaded transactions have SyncIDs but no FI Payee or FITID set.&nbsp; All other downloaded transactions do.<br /><br />For the unmatched (#2 and #3), I've tried dragging one over the other to manually match.&nbsp; No luck.&nbsp; Right clicking on either has no option to reject or unmatch the transaction.<br /><br />Checking the bank online shows these transactions as having processed.<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1735556/RackMultipart20180615-5501-xpe5xs-Screen_Shot_2018-06-14_at_22.20.15_inline.png?1529032834" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1735556/RackMultipart20180615-5501-xpe5xs-Screen_Shot_2018-06-14_at_222015_inlinepng1529032834" /> problem bank_accounts_downloading_and_categorizing bank_accounts_downloading_and_categorizing, mac pending 8 4 1 comment http://m.getsatisfaction.com/topics/7750481/replies/19585372 http://m.getsatisfaction.com/topics/7750481 19585372 John in NC responded to "Not clearing downloaded transactions" 2018-06-15T20:37:01Z 2018-06-15T20:37:01Z John in NC http://m.getsatisfaction.com/people/2775549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10960214/DSC03773_medium.jpg jrs8084 Are you using mobile? My first hunch is that the mobile component has acquired these transactions. Or perhaps you manually entered them there.<br /><br />I would give it a day or two (well at least until Monday) to see if they eventually show the cleared status. 1 http://m.getsatisfaction.com/topics/7750481/replies/19588708 http://m.getsatisfaction.com/topics/7750481 19588708 crkey responded to "Not clearing downloaded transactions" 2018-06-18T14:33:44Z 2018-06-18T14:33:44Z crkey http://m.getsatisfaction.com/people/5896400 https://www.gravatar.com/avatar/ce4a55ae85b6d3700ad24ae46c500187?d=identicon&s=55&r=PG christopher_key Not using Mobile.&nbsp; Ran sync.&nbsp; Closed Quicken. Reopened and reran sync.&nbsp; No effect.&nbsp; Pulled a QFX from the bank, it shows an FTID.&nbsp; Still am unable to get the $2.99 to match the scheduled transaction.<br /><br />&lt;STMTTRN&gt; &lt;TRNTYPE&gt;DEBIT &lt;DTPOSTED&gt;20180530120000[0:GMT] &lt;TRNAMT&gt;-2.99 <b>&lt;FITID&gt;2018053024692168149100735599662 </b>&lt;NAME&gt;APL* ITUNES.COM/BILL &lt;/STMTTRN&gt;&nbsp; 0 http://m.getsatisfaction.com/topics/7750481/replies/19592652 http://m.getsatisfaction.com/topics/7750481/replies/19588708 19592652 John in NC responded to "Not clearing downloaded transactions" 2018-06-20T01:29:09Z 2018-06-20T01:29:09Z John in NC http://m.getsatisfaction.com/people/2775549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10960214/DSC03773_medium.jpg jrs8084 Sorry for the delay.<br /><br />You might not be actively using Mobile, but if you are seeing Sync IDs, then it is enabled.<br /><br />There really isn't enough information provided form your posts to see if these are manually entered transactions, etc. (You don't show anything with the match status column to indicate manually entered, downloaded, etc.)<br /><br />Without seeing your data, I cannot come to any better conclusion-I am sorry. But, my hunch is that your issues relate to Mobile acquiring transactions and the cleared status not coming through correctly. 0 http://m.getsatisfaction.com/topics/7750481/replies/19618980 http://m.getsatisfaction.com/topics/7750481/replies/19588708 19618980 crkey responded to "Not clearing downloaded transactions" 2018-07-03T19:28:22Z 2018-07-03T19:28:22Z crkey http://m.getsatisfaction.com/people/5896400 https://www.gravatar.com/avatar/ce4a55ae85b6d3700ad24ae46c500187?d=identicon&s=55&r=PG christopher_key You were correct, mobile sync was enabled.&nbsp; I've since turned it off.&nbsp; Attaching a more detailed screen cap.&nbsp; First item is my scheduled transaction that should have matched the 2nd item.&nbsp; It's been more than a few weeks now and nothing synced.<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1738237/RackMultipart20180630-107159-1h30sb1-Screen_Shot_2018-06-29_at_21.25.31_inline.png?1530325714" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1738237/RackMultipart20180630-107159-1h30sb1-Screen_Shot_2018-06-29_at_21.25.31_inline.png?1530325714" /> 0 http://m.getsatisfaction.com/topics/7750481/replies/19619171 http://m.getsatisfaction.com/topics/7750481/replies/19588708 19619171 John in NC responded to "Not clearing downloaded transactions" 2018-07-03T21:31:39Z 2018-07-03T21:31:39Z John in NC http://m.getsatisfaction.com/people/2775549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10960214/DSC03773_medium.jpg jrs8084 If my hunch is correct, you probably will have to manually clear those. Yes, transactions that are downloaded should automatically be cleared. But, transactions are really only processed once (when imported), so waiting likely won't do anything. (I figure something with mobile caused them to lose the cleared status.)<br /><br />Drag the iTunes one onto your scheduled transactions, and that will mark it as paid. Then, you can clear the other ones by clicking the checkbox. 0 http://m.getsatisfaction.com/topics/7750481/replies/19625235 http://m.getsatisfaction.com/topics/7750481/replies/19588708 19625235 crkey responded to "Not clearing downloaded transactions" 2018-07-06T20:53:09Z 2018-07-06T20:53:09Z crkey http://m.getsatisfaction.com/people/5896400 https://www.gravatar.com/avatar/ce4a55ae85b6d3700ad24ae46c500187?d=identicon&s=55&r=PG christopher_key Already tried dragging before I started this thread.&nbsp; Pointer turns to a circle-slash "not allowed" pointer.&nbsp;&nbsp; 0 http://m.getsatisfaction.com/topics/7750481/replies/19625328 http://m.getsatisfaction.com/topics/7750481/replies/19588708 19625328 John in NC responded to "Not clearing downloaded transactions" 2018-07-06T22:17:39Z 2018-07-06T22:17:39Z John in NC http://m.getsatisfaction.com/people/2775549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10960214/DSC03773_medium.jpg jrs8084 I would double check that the reminders are set to the correct account the transactions are being downloaded in. (You can display the Account column to see that they match. If you can't choose to display the Account columns, then you are good as that means you are in a single account versus one of the aggregated views.)<br /><br />If the same account (and like it is), I would simply mark those schedtransx as paid and delete the download and move on. Mobile can do strange things. 0 http://m.getsatisfaction.com/topics/7750481/replies/19625358 http://m.getsatisfaction.com/topics/7750481/replies/19588708 19625358 crkey responded to "Not clearing downloaded transactions" 2018-07-06T22:49:02Z 2018-07-06T22:49:02Z crkey http://m.getsatisfaction.com/people/5896400 https://www.gravatar.com/avatar/ce4a55ae85b6d3700ad24ae46c500187?d=identicon&s=55&r=PG christopher_key It's the same account.&nbsp; Unless I'm doing some search or reporting, I never use the all transactions multi-account view. 0