http://m.getsatisfaction.com/topics/7762643 Quicken Mac 2015 connection services expired 2018-07-14T10:26:09Z 2018-07-11T14:39:11Z 7762643 http://m.getsatisfaction.com/topics/7762643 7762643 Quicken Mac 2015 connection services expired 2018-07-14T10:26:09Z 2018-07-11T14:39:11Z Stephan Birnbaum http://m.getsatisfaction.com/people/9722791 https://www.gravatar.com/avatar/0662aa1b9f01fd58aaa9561983d9dad1?d=identicon&s=55&r=PG stephan_birnbaum Do I need to pay an annual subscription just to download my bank transactions in to Quicken now?? question buying_refunding_replacing buying_refunding_replacing complete 9 7 1 comment http://m.getsatisfaction.com/topics/7762643/replies/19633062 http://m.getsatisfaction.com/topics/7762643/replies/19633052 19633062 volvogirl responded to "Quicken Mac 2015 connection services expired" 2018-07-11T15:24:18Z 2018-07-11T15:24:18Z volvogirl http://m.getsatisfaction.com/people/8342836 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875343/original_medium.jpg volvogirl <b>DO NOT CALL THAT SCAM PHONE NUMBER!</b>&nbsp; THAT IS NOT REAL QUICKEN SUPPORT.&nbsp; Real support is free.<br /><br />Contact Quicken Customer Support Chat at&nbsp;<a href="https://www.quicken.com/contact-support" rel="nofollow" target="_blank" title="Link https//wwwquickencom/contact-support">https://www.quicken.com/contact-support</a>&nbsp;<br />OR call 650-250-1900 5am-5pm Pacific time Monday - Friday 0 http://m.getsatisfaction.com/topics/7762643/replies/19633068 http://m.getsatisfaction.com/topics/7762643 19633068 volvogirl responded to "Quicken Mac 2015 connection services expired" 2018-07-11T15:25:28Z 2018-07-11T15:25:28Z volvogirl http://m.getsatisfaction.com/people/8342836 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875343/original_medium.jpg volvogirl Yes.&nbsp; Quicken 2015 has been discontinued from support.&nbsp; Quicken Discontinuation Policy...<a href="https://www.quicken.com/support/quicken-discontinuation-policy" rel="nofollow" target="_blank" title="Link https//wwwquickencom/support/quicken-discontinuation-policy">https://www.quicken.com/support/quicken-discontinuation-policy</a>&nbsp;<br />&nbsp; 1 http://m.getsatisfaction.com/topics/7762643/replies/19633210 http://m.getsatisfaction.com/topics/7762643 19633210 Stephan Birnbaum responded to "Quicken Mac 2015 connection services expired" 2018-07-11T16:19:32Z 2018-07-11T16:19:32Z Stephan Birnbaum http://m.getsatisfaction.com/people/9722791 https://www.gravatar.com/avatar/0662aa1b9f01fd58aaa9561983d9dad1?d=identicon&s=55&r=PG stephan_birnbaum Thanks! But do I need to buy an annual subscription or can I just buy a newer version of the program? 0 http://m.getsatisfaction.com/topics/7762643/replies/19633220 http://m.getsatisfaction.com/topics/7762643 19633220 volvogirl responded to "Quicken Mac 2015 connection services expired" 2018-07-11T16:28:37Z 2018-07-11T16:28:37Z volvogirl http://m.getsatisfaction.com/people/8342836 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875343/original_medium.jpg volvogirl Sorry only the subscription way. But it was always like a subscription anyway. You always had to upgrade every 3 years to continue getting support and Online services and downloading. Look around for specials. You can get two year or more plans on amazon or other places. 0 http://m.getsatisfaction.com/topics/7762643/replies/19633486 http://m.getsatisfaction.com/topics/7762643 19633486 Stephan Birnbaum responded to "Quicken Mac 2015 connection services expired" 2018-07-11T18:39:50Z 2018-07-11T18:39:50Z Stephan Birnbaum http://m.getsatisfaction.com/people/9722791 https://www.gravatar.com/avatar/0662aa1b9f01fd58aaa9561983d9dad1?d=identicon&s=55&r=PG stephan_birnbaum Ok Thanks so much for your time. Strange... I never paid for any subscription. Maybe I had some free offer for a while and I didn't know it. 0 http://m.getsatisfaction.com/topics/7762643/replies/19633700 http://m.getsatisfaction.com/topics/7762643/replies/19633486 19633700 NotACPA - QW HBRP 2018 responded to "Quicken Mac 2015 connection services expired" 2018-07-11T20:14:02Z 2018-07-11T20:14:02Z NotACPA - QW HBRP 2018 http://m.getsatisfaction.com/people/8486064 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875899/original_medium.png notacpa_8wchoth4cq4gm You're misunderstanding volvogirl's "subscription" comment.<br />Prior to Q2018, you received about 3.5 years of support and about 3.5 years of download FROM THE DATE THE PRODUCT WAS RELEASED.&nbsp; Not from when you bought it.&nbsp; And you didn't need to purchase a separate subscription ... it was part of the product when you bought it.<br /><br />After that time, the product ceased to download.&nbsp; For Q2015, the cessation date was 4/30/18.<br />Starting (in the US) with the 2018 products, the subscription period is a year or 2 ... depending upon where you purchased the product.&nbsp; Amazon and eBay usually have better deals than you'll get from Quicken itself.<br />And note, you don't have to buy Q2018 to get downloading back. See if you can find QM2016 or QM2017,&nbsp; both of which still have the 3.5 year download &amp; support periods. 2 http://m.getsatisfaction.com/topics/7762643/replies/19638561 http://m.getsatisfaction.com/topics/7762643/replies/19633486 19638561 smayer97 (QM2007, CDN user since '92) responded to "Quicken Mac 2015 connection services expired" 2018-07-14T10:26:09Z 2018-07-14T10:26:09Z smayer97 (QM2007, CDN user since '92) http://m.getsatisfaction.com/people/533043 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10911408/imgres-2_medium.jpg smayer97 <blockquote>&nbsp;See if you can find QM2016 or QM2017,&nbsp; both of which still have the 3.5 year download &amp; support periods.<br /></blockquote>Just to clarify, the 3.5 yrs is from the time of initial release. QM2016 expires Apr 30, 2019 and QM2017 expires Apr 30, 2020.<br /><br />(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.) 0