http://m.getsatisfaction.com/topics/7763248 Errors in Gainsight Admin pages due to expired/suspended 3rd party packages installed in SFDC instance 2018-07-13T02:46:34Z 2018-07-12T17:27:51Z 7763248 http://m.getsatisfaction.com/topics/7763248 7763248 Errors in Gainsight Admin pages due to expired/suspended 3rd party packages installed in SFDC instance 2018-07-13T02:46:34Z 2018-07-12T17:27:51Z Lila Meyer http://m.getsatisfaction.com/people/7406309 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11245928/LilaMeyer-headshot-2018_medium.jpg lmeyer_gainsightcom We have identified errors while creating new assets in Gainsight's report builder, rules engine, or rendering pages with some of the admin configurations in Orgs that have the latest SFDC version and have any expired/suspended third party packages installed in their SFDC instance. We are working on the issue and will update the <a href="https://status.gainsight.com/" rel="nofollow">status</a> page with further information as soon as we know more.&nbsp; problem complete 2 1 1 create http://m.getsatisfaction.com/topics/7763248/replies/19635417 http://m.getsatisfaction.com/topics/7763248 19635417 Lila Meyer responded to "Errors in Gainsight Admin pages due to expired/suspended 3rd party packages installed in SFDC instance" 2018-07-12T17:39:46Z 2018-07-12T17:39:46Z Lila Meyer http://m.getsatisfaction.com/people/7406309 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11245928/LilaMeyer-headshot-2018_medium.jpg lmeyer_gainsightcom The root cause has been identified and the fix is ready. It is expected to take few hours before it is available to all orgs. The Gainsight team is working diligently to resolve the problem. 0 http://m.getsatisfaction.com/topics/7763248/replies/19636369 http://m.getsatisfaction.com/topics/7763248 19636369 Lila Meyer responded to "Errors in Gainsight Admin pages due to expired/suspended 3rd party packages installed in SFDC instance" 2018-07-13T02:46:34Z 2018-07-13T02:46:34Z Lila Meyer http://m.getsatisfaction.com/people/7406309 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11245928/LilaMeyer-headshot-2018_medium.jpg lmeyer_gainsightcom The incident is now resolved. For any further support please open a ticket with us by sending a note to&nbsp;<a href="mailto:support@gainsight.com" rel="nofollow" target="_blank">support@gainsight.com</a>. 0