http://m.getsatisfaction.com/topics/7763929 Viasat formerly Exede is a RIP off 2018-07-15T04:28:04Z 2018-07-14T01:34:46Z 7763929 http://m.getsatisfaction.com/topics/7763929 7763929 Viasat formerly Exede is a RIP off 2018-07-15T04:28:04Z 2018-07-14T01:34:46Z Ed http://m.getsatisfaction.com/people/9725632 https://www.gravatar.com/avatar/71af47347923385b909979f83bce0141?d=identicon&s=55&r=PG ed_6f6cjvvyjao58 Horrible Customer Service, Lack of service. FRAUD problem 12 9 1 comment http://m.getsatisfaction.com/topics/7763929/replies/19638213 http://m.getsatisfaction.com/topics/7763929 19638213 Ed responded to "Viasat formerly Exede is a RIP off" 2018-07-14T01:41:44Z 2018-07-14T01:41:44Z Ed http://m.getsatisfaction.com/people/9725632 https://www.gravatar.com/avatar/71af47347923385b909979f83bce0141?d=identicon&s=55&r=PG ed_6f6cjvvyjao58 Failure to provide acceptable service. Required to pay early cancellation fees when I didnt even receive enough service to use. I hope they like the empty box of equipment they recieve back. They didn't meet my expectations for any type of internet, so I kind i wont meet their expectations for receiving equipment back. I'm getting something for what I paid for. 0 http://m.getsatisfaction.com/topics/7763929/replies/19638242 http://m.getsatisfaction.com/topics/7763929 19638242 Roy Munson responded to "Viasat formerly Exede is a RIP off" 2018-07-14T02:13:40Z 2018-07-14T02:13:40Z Roy Munson http://m.getsatisfaction.com/people/9213510 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11115252/16729134_1912636015689481_1224741305407586008_n_medium.jpg roy_munson Temper temper, They own the equipment do surrender it when you cancel. The company is at the mercy of the installers. At times it does appear their attitude is like it or lump it. I can't say I've been delighted with them, How ever it beats dial-up hands down. Come on guys (Wildblue)&nbsp; make this client happy. Perhaps you need to create and post black listed installers. What do I click so I don't get a million replies to this comment? Thanks&nbsp; 0 http://m.getsatisfaction.com/topics/7763929/replies/19638258 http://m.getsatisfaction.com/topics/7763929/replies/19638213 19638258 Steve Frederick responded to "Viasat formerly Exede is a RIP off" 2018-07-14T02:32:25Z 2018-07-14T02:32:25Z Steve Frederick http://m.getsatisfaction.com/people/6171886 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11264216/Steve_medium.jpg steve_frederick I hope you like&nbsp; the $350 charge for failure to return the required equipment. Happy motoring Ed. 4 http://m.getsatisfaction.com/topics/7763929/replies/19638269 http://m.getsatisfaction.com/topics/7763929 19638269 VeteranSatUser responded to "Viasat formerly Exede is a RIP off" 2018-07-14T02:42:49Z 2018-07-14T02:42:49Z VeteranSatUser http://m.getsatisfaction.com/people/6172379 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11121538/images_medium.jpg james_mizer Well the weekend has arrived. <br /><br /> Dilly dilly! 7 http://m.getsatisfaction.com/topics/7763929/replies/19638278 http://m.getsatisfaction.com/topics/7763929/replies/19638213 19638278 GabeU responded to "Viasat formerly Exede is a RIP off" 2018-07-14T02:57:30Z 2018-07-14T02:57:30Z GabeU http://m.getsatisfaction.com/people/7963336 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10833760/Gabe1992-600_medium.jpg gabe1972 Yep.&nbsp; And when you sit on your pedestal and refuse to pay for the non returned equipment, I hope you like your credit rating taking a nice hit, as well.&nbsp;&nbsp; 4 http://m.getsatisfaction.com/topics/7763929/replies/19638558 http://m.getsatisfaction.com/topics/7763929/replies/19638242 19638558 Old Labs responded to "Viasat formerly Exede is a RIP off" 2018-07-14T10:16:38Z 2018-07-14T10:16:38Z Old Labs http://m.getsatisfaction.com/people/7094575 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11241072/Dixie_medium.jpg oldlabs Drop down the menu by clicking on your name in the banner at top right, click profile, click email notifications, then clear check boxes and click the save buttons as needed. Last I knew there was also a link to your profile in the email notifications - never get any here. 1 http://m.getsatisfaction.com/topics/7763929/replies/19638598 http://m.getsatisfaction.com/topics/7763929 19638598 Hfcomms responded to "Viasat formerly Exede is a RIP off" 2018-07-14T11:31:53Z 2018-07-14T11:31:53Z Hfcomms http://m.getsatisfaction.com/people/8675294 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10923893/sat.jpg_medium.jpg doug_cook_557bjwxscwztc Fraud?&nbsp; Rip off?<br />I don't know.&nbsp; I've had the service for going on three years now and I'm pretty happy and I don't feel ripped off.&nbsp; Either you got a bad install [possible] or you went into it without your eyes open and had unrealistic expectations.&nbsp; Viasat, Hughes, your cell phone provider and/or your satellite TV provider all have contracts and terms of service you have to agree to along with a minimum obligation which in the case of satellite tv and internet is for a two year period regardless of provider.&nbsp; I don't know about you but I don't jump into something without being darn sure what I am getting into. 1 http://m.getsatisfaction.com/topics/7763929/replies/19638615 http://m.getsatisfaction.com/topics/7763929 19638615 Mike Hopson responded to "Viasat formerly Exede is a RIP off" 2018-07-14T12:04:59Z 2018-07-14T12:04:59Z Mike Hopson http://m.getsatisfaction.com/people/9360623 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11169435/22007585_1677877792223848_7530036095034317734_n_medium.jpg mike_hopson I started out with Wild Blue shortly after they went online. 99% of the time has been a good experience with the service. There are some installers/service folks that do not do quality work. I experienced that but in the long run everything has been OK with our service and the upgrades that have led to Viasat.&nbsp;<br />Satellite internet is not wired internet and probably will never have wired speeds. We live in a rural area that has wired internet nearby and we can pay to have it installed for $20,000. Yup, satellite is OK with me. 2 http://m.getsatisfaction.com/topics/7763929/replies/19638710 http://m.getsatisfaction.com/topics/7763929/replies/19638213 19638710 Stephen Rice responded to "Viasat formerly Exede is a RIP off" 2018-07-14T13:30:41Z 2018-07-14T13:30:41Z Stephen Rice http://m.getsatisfaction.com/people/6299198 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11264181/avatar2_3_medium.gif stephen_rice_5994935 What do you consider acceptable service? 1 http://m.getsatisfaction.com/topics/7763929/replies/19638728 http://m.getsatisfaction.com/topics/7763929/replies/19638213 19638728 Old Labs responded to "Viasat formerly Exede is a RIP off" 2018-07-14T13:48:37Z 2018-07-14T13:48:37Z Old Labs http://m.getsatisfaction.com/people/7094575 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11241072/Dixie_medium.jpg oldlabs Some might suggest that an attempt to withhold Viasat's property by sending back an empty box is also fraud or an attempt to defraud them of their property. Try to think through it logically...&nbsp; &nbsp;that's a losing strategy for you on many counts. What's your defense going to be? I forgot to pack the box?<br /><br />Wait for a moderator (employee) to weigh in and take their advice - we all know what's coming...&nbsp; ViasatListens but I prefer to let the moderators make a direct request for that (otherwise we could just replace this community with a simple mail to link). 4 http://m.getsatisfaction.com/topics/7763929/replies/19639293 http://m.getsatisfaction.com/topics/7763929/replies/19638242 19639293 Roy Munson responded to "Viasat formerly Exede is a RIP off" 2018-07-14T21:27:07Z 2018-07-14T21:27:07Z Roy Munson http://m.getsatisfaction.com/people/9213510 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11115252/16729134_1912636015689481_1224741305407586008_n_medium.jpg roy_munson THANKS very much!! 0 http://m.getsatisfaction.com/topics/7763929/replies/19639730 http://m.getsatisfaction.com/topics/7763929/replies/19638242 19639730 GabeU responded to "Viasat formerly Exede is a RIP off" 2018-07-15T04:28:04Z 2018-07-15T04:28:04Z GabeU http://m.getsatisfaction.com/people/7963336 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10833760/Gabe1992-600_medium.jpg gabe1972 Also, if you just want to not receive notifications from <b>this</b> particular thread, click Unfollow on the upper right of the page.&nbsp;&nbsp;<br /><br />With this said, you won't get a notification of this reply, now, if you've cleared your email from all notifications, but maybe it will be informative for others.&nbsp;&nbsp; 1